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Copyright Copyright (C) 2009 PLANET Technology Corp. All rights reserved. The products and programs described in this User’s Manual are licensed products of PLANET Technology, This User’s Manual contains proprietary information protected by copyright, and this User’s Manual and all accompanying hardware, software, and documentation are copyrighted. No part of this User’s Manual may be copied, photocopied, reproduced, translated, or reduced to any electronic medium or machine-readable form by any means by electronic or mechanical.
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This product contains chemicals, including lead, known to the State of California to cause cancer, and birth defects or other reproductive harm. Wash hands after handling. Revision User’s Manual for PLANET Functional Wi-Fi Phone Model: VIP-193 Rev: 1.0.0 (2009, March) Part No. EM-VIP193v1...
Chapter 1: What’s in This User Guide? Chapter 2: Wi-Fi Phone Panels Chapter 3: Installing and Using the Wi-Fi Phone Inserting the Battery into the Wi-Fi Phone Powering on the Wi-Fi Phone Navigating the Wi-Fi Phone Setting up the Wi-Fi Phone Using the Wi-Fi Phone Chapter 4: Configuring the Wi-Fi Phone Instructions for Configuring the Wi-Fi Phone...
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Figure 2-1: Bottom Panel Figure 3-21: Save Expire Time Figure 2-2: Front Panel Figure 3-22: Save Phone Number Figure 2-3: Symbol Selection Figure 3-23: Save User Name Figure 2-4: Side Panel Figure 3-24: Save Password Figure 2-5: Back Panel Figure 3-25: Save SIP Settings Figure 3-1: Press the Button Figure 3-26: Return to Standby Screen Figure 3-3: Connect the Power...
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Figure 4-15: Network Settings – DHCP Figure 4-39: Edit EAP Type (WPA-PSK) Figure 4-16: Network Settings - Fixed IP Figure 4-40: Change EAP Type (WPA-PSK) Figure 4-17: Enter IP Address Figure 4-41: Enter SSID Figure 4-18: Edit Subnet Mask Figure 4-42: Change Transmit Key Figure 4-19: Enter Subnet Mask Figure 4-43: Edit WPA Key Figure 4-44: Profile Added...
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Wi-Fi Phone Figure 4-63: Password disabled (default) Figure 4-86: Add Web Cam Figure 4-64: Enable Phone Password Figure 4-87: MSN Figure 4-65: Set User Password Figure 4-88: Skype Figure 4-89: Web Site Figure 4-66: User Phone Password Figure 4-67: Phone Password (Admin) Figure 4-90: Visit Web Site Figure 4-68: Auto Key lock Setting Figure 4-91: Auto-Scroll Option...
Chapter 1: What’s in This User IP (internet protocol): a protocol used to Guide send data over a network. Thank you for choosing the Wi-Fi Phone. It will allow you to make Skype / Wi-Fi Phone calls using your broadband connection, whether you are at home, in your office, or at a public hotspot. Network: a series of computers or How does the Wi-Fi Phone do this? It connects to your wireless router or gateway, so telephone service is delivered devices connected for the purpose of...
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• Chapter 2: Wi-Fi Phone Panels This chapter describes the physical features of the Wi-Fi Phone. • Chapter 3: Installing and Using the Wi-Fi Phone This chapter explains how to install the Wi-Fi Phone and use it. • Chapter 4: Configuring the Wi-Fi Phone This chapter discusses how to configure the Wi-Fi Phone’s settings.
Chapter 2: Wi-Fi Phone Panels The Bottom Panel The Wi-Fi Phone’s headset jack and USB port are located on the bottom panel. USB Port Headset Jack Figure 2-1: Bottom Panel Headset Jack This jack allows you to connect a headset. USB Port The USB port allows you to attach the included power adapter.
Power LED The Front and Side Panels The power LED is located at the top of the Wi-Fi Phone, while its buttons are located on the front and side panels. Power LED Blue/Red/Purple. The LED is a solid blue when the Wi-Fi Phone is powered on and ready for phone calls.
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Icon Button Name Function Power or End Call Press and hold this button for two seconds to power the Wi-Fi Phone on or off. Ends the call or exits the current menu Different Key To enter an entry or setting, use Choices or + Sign the keypad.
Icon Button Name Function Volume Increases or decreases the volume The Back Panel Volume The Wi-Fi Phone’s battery compartment is located on the back panel of the Wi-Fi Phone. For directions on how to insert the battery, refer to “Chapter 3: Installing and Using the Wi-Fi Phone.” Battery Compartment Figure 2-4: Side Panel...
Chapter 3: Installing and Using the Wi-Fi Phone This chapter provides instructions for first-time installation and use of the Wi-Fi Phone. You will insert the battery into the Wi-Fi Phone and then set it up for your wireless network and Internet phone service. Then you will be able to make and receive Internet phone calls.
Powering on the Wi-Fi Phone Make sure you have the account information, including necessary Wi-Fi Phone settings, supplied by your Internet phone service provider. If you already have an account set up with your Internet phone service provider, then proceeds to step 1. If you do not have an account, then go to the website of your Internet phone service provider and sign up for service.
Power LED Navigating the Wi-Fi Phone Review the descriptions of the buttons you will use to navigate menus and select your choices. Icon Button Name Function Soft Key Press the left or right soft key to select the appropriate action shown on the left- or right- hand side of the screen.
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Icon Button Name Function To enter an entry or setting, use Different Key the keypad. Keys 1-9 can Choices or + Sign represent uppercase letters (A, B, C), lowercase letters (a, b, c), or numbers (1, 2, 3). Press the * (star) key to switch between the different choices.
Setting up the Wi-Fi Phone Before you begin, make sure your network has an active Internet connection. Press and hold the Power button for two seconds. The Wi-Fi Phone will boot up and automatically scan for wireless networks. 3. A list of wireless networks will be displayed and show their wireless network names (also known as Service Set Identifier or SSID), security status (a lock indicates wireless security), and signal strength, which is indicated by a bar graph.
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The Wi-Fi Phone will automatically connect to the network you have selected. If WEP security is enabled on the selected network, a new screen will appear. Using the navigation pad, select the appropriate transmit key number and then move to the WEP Key field. Enter the network’s WEP key.
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The standby screen will appear. Select Menu. If you are an administrator, you need to set up SIP Settings. You may have already set your password. Have you already set the password from the Web-based utility? Figure 3-12: Select Menu Select Phone Settings.
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12. A list of SIP settings will be displayed. For the Proxy IP setting, select Edit. NOTE: The Proxy IP address and other information should have been supplied by your Internet phone service provider. If you do not have this information, contact your Internet phone service provider.
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14. Scroll down to Proxy Port, and select Edit. 15. Enter the Proxy Port number address in the new window, and then press the center selection key. Figure 3-16: Save Proxy Port 16. Scroll down to Register Proxy IP, and select Edit. 17.
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18. Scroll down to Register Proxy Port, and select Edit. 19. Enter the Register Proxy Port number in the new window, and then press the center selection key. Figure 3-18: Save Register Proxy Port 20. Scroll down to Outbound Proxy IP, and select Edit. 21.
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22. Scroll down to Outbound Proxy Port, and select Edit. 23. Enter the Outbound Proxy Port number in the new window, and then press the center selection key. Figure 3-20: Edit Outbound Proxy Port 24. If your Internet phone service provider did not provide an Expire Time setting, then keep the default setting, 3600 seconds, and proceed to step 22.
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26. Scroll down to Phone Number, and select Edit. 27. Enter the Phone Number you will use for Internet phone calls, and then press the center selection key. Figure 3-22: Save Phone Number 28. Scroll down to User Name, and select Edit. 29.
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30. Scroll down to Password, and select Edit. 31. Enter the Password, and then press the center selection key. Figure 3-24: Save Password 32. On the SIP Settings screen, select Return. Figure 3-25: Save SIP Settings Chapter 3: Installing and Using the Wi-Fi Phone...
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33. On the main menu, select Return. Figure 3-26: Return to Standby Screen 34. The standby screen will indicate that the Wi-Fi Phone is ready for phone calls. The installation of the Wi-Fi Phone is complete. Proceed to the next section, “Using the Wi-Fi Phone” Figure 3-27: Standby Screen Chapter 3: Installing and Using the Wi-Fi Phone...
Using the Wi-Fi Phone To make a call, enter the phone number you want to call. Then press the Call button. When you are on a phone call, select Option to see a list of menu choices. Select Hang Up to end the call. To change the volume, use the + and - buttons on the side panel of the Wi-Fi Phone.
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Chapter 3: Installing and Using the Wi-Fi Phone Blind TFR. For a blind transfer, select Blind TFR. Dial the number to which you want to transfer the call. Select Blind TFR again. Then hang up. When you are on your call, select Blind TFR. A new window will appear. Enter the phone number to which you want to transfer the call, and then press the Call button.
Power LED Chapter 4: Configuring the Wi-Fi Phone Follow these instructions to configure the Wi-Fi Phone’s settings. You will use these buttons to navigate menus and select your choices. Icon Button Name Function Navigation Pad Key Choice Soft Key Press the left or right soft key to select the appropriate action shown on the left- or right- hand side of the screen.
Icon Button Name Function To enter an entry or setting, use Different Key the keypad. Keys 1-9 can Choices or + Sign represent uppercase letters (A, B, C), lowercase letters (a, b, c), or numbers (1, 2, 3). Press the * (star) key to switch between the different choices.
Status Information Wireless Battery Signal The standby screen will display a variety of information about the Wi-Fi Phone. Strength Strength Wireless Signal Strength At the top of the screen, the icon on the left indicates wireless signal strength. Time Display The current time is shown.
Wireless Network Name The screen displays the name of the wireless network used by the Wi-Fi Phone. Internet Phone Number The Internet phone number of the Wi-Fi Phone is shown. Menu Press the left soft key button to view the main Menu. Its choices will be described in further detail below. Figure 4-4: Standby Phonebook Screen...
Overview Internet Telephony Service Provider (ITSP): For your convenience, you can configure your Wi-Fi Phone either on the Wi-Fi Phone or you can use the Web-based company that provides voice utility provided. The Web-based utility is available to both users and administrators of the Wi-Fi Phone. NOTE: User over Internet protocol services.
Settings of the Wi-Fi Phone You will have ten menu choices: Call Log, Phone Book, Network Settings, Wireless, Phone Settings, SIP Settings, Web Site, Web Cam, and Information. Call Log Scroll through these choices and press the left soft key to make a selection. Select Return to return to the previous menu.
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Home, Office, Mobile, Home-2, Office-2, or Mobile-2 (select Return if you want to return to the previous menu). The Add Person screen will appear. Then follow the instructions for the Phone Book settings. If the phone number is already in the Phone Book, select Modify Phone Book to modify its entry in the Phone Book. The Phone Book screen will automatically appear.
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Dialed A list of dialed calls will be displayed. Select Option to see menu choices for the selected call. Select Return to return to the previous menu. Option You have these choices: Dial (available when you have contacts in the Phone Book), Delete (available when you have contacts in the Phone Book), Delete All, and Add to (or Modify) Phone Book.
Phone Book You will see a list of contacts (when you have contacts in the Phone Book). To search for an entry, enter the contact’s name in the field provided. The appropriate entry will be selected. Select Option to see menu choices. Select Return to return to the previous menu. Figure 4-10: Phone Option Figure 4-9: Select...
Add. Select Add to add a new contact. Scroll through the different settings: Name, Home Number, Office Number, Mobile Number, Home-2 Number, Office-2 Number, Mobile-2 Number, Speed-Dial Number, Ring Tone, and E-Mail. For each setting, select Edit. Enter the appropriate information in the new window. Press the center selection key to save the new information, or select Exit to return to the previous menu.
Network Settings You have two IP Modes available, DHCP and Fixed IP. In most cases, you should keep the default setting, IP address: the address DHCP, if your network router or gateway will assign IP addresses to the Wi-Fi Phone. If you want to used to identify a assign a static IP address to the Wi-Fi Phone, select Fixed IP.
Fixed IP If Fixed IP is selected as the IP Mode, the screen will show these settings: IP Address, Subnet Mask, Default Gateway, Primary DNS, and Secondary DNS. IP Address. To add or change the IP Address, select Edit. Enter the new IP Address in the new window.
Wireless You have three choices, Set Wi-Fi, Profiles, and Hotspot. If you want to scan for wireless networks in your local area, select Set Wi-Fi. If you want to set configuration profiles for different network setups, select Profiles. The Hotspot screen lists the Wi-Fi Phone’s default hotspots. If you want to save your user name and password for these default hotspots, select Hotspot.
The Wi-Fi Phone will automatically connect to the network you have selected. WEP Security If WEP security is enabled on the selected network, a new screen will appear. Using the navigation pad, select the appropriate transmit key number and then move to the WEP Key field. Enter the network’s WEP key.
Connection to a Default Hotspot Before you begin, make sure you have saved your User Name and Password for the default hotspot you want to use. These login settings can be configured through the Hotspot screen. Scroll through the choices, and press the center selection key (in the middle of the navigation pad) to select the wireless hotspot you want to use.
Connection to a New Hotspot Scroll through the choices, and press the center selection key (in the middle of the navigation pad) to select the wireless hotspot you want to use. If the hotspot you want is not shown, select Rescan for a new scan. You will be notified when the Wi-Fi Phone has connected to the hotspot, and a checkmark will appear next to the name of the hotspot.
Profiles You will see a list of profiles (when you have profiles already configured). Select Option to see menu choices. Select Exit to return to the previous menu. You can designate the order of the profiles saved by the Wi-Fi Phone. The next time it is powered on, it will use the first profile to automatically connect to the profile’s wireless network.
Authentication Mode. You have a choice of Auto Switch, Share Key, Open System, and WPA- PSK. To change the Authentication Mode, select Edit. A new window will open. Scroll through the modes, and select the appropriate mode. Select Save to save the new Authentication Mode, or select Exit to return to the Edit Profile menu without changing the Authentication Mode.
WPA-PSK WPA Key. To enter the WPA Key, select Edit. Enter the new WPA Key in the new window. Press the center selection key to save the new WPA Key, or select Exit to return to the previous menu. EAP Type. To change the EAP Type setting, select Edit. You have a choice of TLS, MD5, and PEAP.
Auto Switch, Share Key, or Open System Encryption. You have a choice of Disabled and WEP encryption. To change the Encryption method, select Edit. If you select Disabled, there are no other settings to change. If you select WEP, there are three more settings available, Key Index, WEP Key, and 802.1x.
EAP Type. To change the EAP Type setting, select Edit. You have a choice of TLS, MD5, and PEAP. Select Save to save the new EAP Type, or select Exit to return to the Add Profile menu without changing the EAP Type. Hotspot.
Hotspot You will see a list of the Wi-Fi Phone’s default hotspots. Scroll through these choices and press the left soft key to make a selection. Select Return to return to the Wireless screen. User Name. To change the User Name, select Edit. Enter the new User Name in the new window. Press the center selection key to save the new information, or select Exit to return to the previous menu.
Wi-Fi Phone Phone Settings You can customize the settings of the Wi-Fi Phone. You have these choices: Ring Option, Keypad Tone, Wallpaper, Date & Time, Language, Phone Password, and Upgrade. Select Return to return to the previous menu. Ring Option Scroll through these choices and press the left soft key to make a selection.
Keypad Tone To hear the actual keypad tone, scroll through these choices: Off, Soft, and Loud. The selected keypad tone is indicated by the <*> symbol. Highlight the keypad tone you want to select, and then press the center selection key to save your change.
Date & Time You have six choices: Time Format, Clock Type, Time Zones, Daylight Time, Enable NTP, Date, and Clock. Select Exit to return to the previous menu. Time Format. There are two formats available, 12-Hour and 24-Hour. To change the format, highlight Time Format, and press the left soft key.
Enable NTP. When Yes displays, Network Timing Protocol (NTP) automatically sets the time and date for your phone. To disable NTP, press the left soft key until it displays No. Date. Press the left soft key to select the Date setting. A new window displays. Make your changes, and then press the center selection key to save your change.
Language The selected language is indicated by the <*> symbol. Highlight the language you want to select, and then press the left soft key to save your change. Select Exit to return to the Phone Settings menu without changing the language. Figure 4-61: Select Figure 4-62: Language Language...
To enable the user password for the Wi-Fi Phone Press the left soft key to select the Phone Password setting. Press the Edit key to display Yes. To set a new password, navigate to Password and select Edit. Enter your new password and press the center selection key to save the new password.
Auto Key Lock Settings If you want to automatically lock your keys after 10 seconds of inactivity, select Auto Key lock Settings. Select the left soft key until Enable displays under Auto Key lock. To unlock your phone, press the left soft key (Unlock) and the asterisk (*) key. TIP: To lock your phone, you can press and hold the number (#) key at any time.
Factory Default Factory default deletes all data entered into the phone after it was shipped to the factory. Before selecting yes, make sure you want to delete all data. NOTE: User-level access (no admin access) cans only factory default user level data. Upgrade (Admin only) Use this screen to upgrade the firmware of the Wi-Fi Phone.
SIP Settings (Administrators only) If you have user access only, you can set the Display Name for your SIP Settings. Press the Edit key and enter the new display name. If you have administrator privileges, you can set SIP Settings to configure your Internet phone service. The necessary setup information is supplied by your Internet phone service provider.
Register Proxy Port. To add or change the Register Proxy Port number, select Edit. Enter the new Register Proxy Port number in the new window. Press the center selection key to save the new setting, or select Exit to return to the previous screen. Outbound Proxy IP.
Password. This is the password used in conjunction with the User Name for the Registration Server to authenticate the Wi-Fi Phone. To add or change the Password, select Edit. Enter the new Password in the new window. Press the center selection key to save the new setting, or select Exit to return to the previous screen. Payload Type.
Web Cam Use the Wi-Fi Phone to view video from web camera. On the Web Cam screen, a list of web cameras (if saved) will be shown. Scroll through these choices and press the center selection key to view video. To save the settings for your web camera(s), select Option to see menu choices, which will be described in further detail below.
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Port Number. To change the Port Number, select Edit. Enter the new Port Number in the new window. Press the center selection key to save the new information, or select Exit to return to the previous menu. (If you are not sure how to change this setting, keep the default, 80.) Select Return to return to the Web Cam screen.
You can use MSN Messenger to send and receive instant messages, see who is online, and edit your MSN contact information. To get started, select MSN from the Main Menu, and select MSN. The wizard will guide you through the setup process. If you need to change your MSN contact information, such as email and password, select Settings from the MSN menu.
Web Site A list of web sites (if saved) will be shown. Scroll through these choices and press the center selection key to visit the web site you want. To save frequently visited web sites, select Option to see menu choices, which will be described in further detail below. Select Return to return to the previous menu.
To change how the cursor works, select Option. If your cursor uses the Click feature, the Drag & Drop feature will be available. If your cursor uses the Drag & Drop feature, the click feature will be available. Press the left soft key to select the new cursor feature, or select Return to return to the website.
Add. Select Add to create a new web site entry with the following information: Name, URL (web address), and Port Number. Scroll through these choices, and select Edit to configure a setting. Name. To enter the Name, select Edit. Enter the new Name in the new window. Press the center selection key to save the new information, or select Exit to return to the previous menu.
Information The status information of the Wi-Fi Phone and its software is displayed on this read-only screen. Scroll through the settings to view them. Select Return to return to the previous menu. Phone Number. Displayed here is the Phone Number of the Wi-Fi Phone. IP Address.
Chapter 5: For Administrators Only Administrator Settings of the Wi-Fi Phone In addition to the menu choices for end users, you have access to SIP Settings, Phone Upgrades, and Auto- Provisioning. Refer to the rest of the user guide to continue setting up the Wi-Fi Phone. Out of the box, you have complete access to all settings of the Wi-Fi Phone.
Protecting Administrator Access You will want to protect admin level access for all phones not used by the administrator. Set this from the Web-based utility. Login as the administrator and from the Administrator tab; select Yes to protect Phone Admin Access. Also, become familiar with the different settings you can configure as an administrator using the web-based utility.
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Appendix A: Common Problem and Solutions This appendix provides solutions to problems that may occur during the installation and operation of the Wi-Fi Phone. Read the description below to solve your problems. When I make a telephone call, the call doesn’t go through; instead, I hear a fast busy signal. Go through this checklist until your problem is solved: •...
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If you have a router, then follow these instructions: 1. On one of your networked computers, open your web browser. 2. Access the Router’s Web-based Utility by going to http://192.168.1.1 or the IP address of the Router. 3. A login screen will appear. Leave the User Name field blank. Enter the Router’s password (the default is admin) in the Password field.
Wi-Fi Phone When I’m on a telephone call, words are dropped intermittently. Go through this checklist until your problem is solved: • Are you using a wireless router and cordless phone? If so, the router and cordless phone may be using the same frequency and interfere with each other.
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6. Wait 10 seconds. Power on the Wi-Fi Phone by pressing and holding down the Power button for two seconds. 7. Reboot one of your networked computers, and check for an active Internet connection. • Set up port forwarding on your router. You must specify that four port ranges be forwarded to the IP address of the Wi-Fi Phone. These four port ranges are as follows: 5060-5061 (UDP), 53-53 (UDP), 69-69 (UDP), and 10000-20000 (UDP).
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Repeat steps 5-7 until you have entered all four port ranges for the Wi-Fi Phone. Application Start and End Protocol IP Address 5060 to 5061 (IP address of Wi-Fi Phone) Enable Internet phone 1 X Internet phone 2 53 to 53 (IP address of Wi-Fi Phone) X Internet phone 3 69 to 69...
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Frequently Asked Questions Can I make calls if my Internet connection is down? No. Your high-speed Internet connection must be active when you make Internet phone calls. Can I use the Wi-Fi Phone to make a call and browse the Internet at the same time? No.
Appendix B: FAQ Q1: There are no signal A: 1. Check if there is any available AP. 2. Check if AP is set correctly. 3. Check if AP settings (SSID, WEP and key) of WLAN phone are correct. Q2: Nothing is displayed on the LCD screen A: Check if battery is run out of power.