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Setting Hunt Group Mail Management
Figure 117. Huntgroup Configuration, Mail Management tab
Note:
You can use Apply to to apply mailbox settings to one, some, or all huntgroups.
See "Apply to Button" on page 242 for more information on using Apply to.
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers cannot leave
messages.
Setting E-mail Options
On the Mail Management tab, you can set the e-mail options for the hunt group:
•
E-mail Name—the hunt group's e-mail name without the @domain. The default e-
mail name is ext<hunt group number>, that is, the letters "ext" followed by the
hunt group number. For example, the default e-mail name for hunt group 500 would
be ext500.
•
Retrieve Voice Mail by E-mail Client—selected, this sends voice mail to the user's
e-mail as an attachment. Deselected, voice mail is retrieved as voice mail.
•
Enable Mail Forwarding—selected, the hunt group's e-mail will be forwarded to
the e-mail address you specify in the Forward E-mail Address box. The address
should be a full address, including the domain (for example,
jsmith@thecompany.com).
If you enable mail forwarding, you also specify what you want done with the original
messages after they have been forwarded. In the drop-down list you can choose to:
–
Delete Messages after Forward
–
Keep the Messages as New
–
Keep Messages as Saved
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MAXCS ACM 6.7 Administration Manual
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Troubleshooting
