Unable To Install A Printer Driver Successfully - Oki C822n User Manual

Other Issues

Unable to Install a Printer Driver Successfully

Memo
● If the following information does not solve the issue, contact your dealer.
● For issues caused by an application, contact the manufacturer of the application.
USB Connection Problems
„ For Windows
3
Cause
An icon of the printer is not created on
the [Devices and Printers] folder.
Only the first printer driver is installed
even if multiple printer drivers are
selected to install.
The "Unable to install printer driver"
error message is displayed.
Remedy
The printer driver is not installed correctly.
Reinstall the printer driver correctly.
Follow the procedure below to install the second and
subsequent printer drivers:
1. Insert the "Software DVD-ROM" into the computer.
2. Click [Run setup.exe] and follow the on-screen
instructions.
3. Select [Custom Installation (Printer)] from
[Driver Installation].
4. Click [Next].
5. Select [Local Printer] and then click [Next].
6. On the [Select printer port] screen, select [FILE]
and then click [Next].
7. Complete the setup following the on-screen
instructions.
8. In the [Devices and Printers], right-click the
icon of the second or subsequent driver and select
[Printer properties] ( [OKI C822] when multiple
printer drivers are installed).
9. From the [Ports] tab, select [USBxxx] from the list.
10. Click [OK].
Use Plug-and-Play. Follow the procedure below.
1. Ensure that the printer and computer is turned off.
2. Connect a USB cable.
3. Turn on the printer.
4. Turn on the computer.
5. When the Found New Hardware Wizard is displayed,
follow the on-screen instructions to complete the
setup.
For details, refer to [README.TXT] in the "Software
DVD-ROM".
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Reference
page 48
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