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Mercedes-Benz 2003 C-Class Wagon Operator's Manual

C-class wagon
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C 240
C 240 4MATIC
C 320
C 320 4MATIC

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Summary of Contents for Mercedes-Benz 2003 C-Class Wagon

  • Page 1 C 240 C 240 4MATIC C 320 C 320 4MATIC...
  • Page 2 Your Mercedes-Benz represents the ef- forts of many skilled engineers and crafts- men. To help assure your driving pleasure, and also the safety of you and your passen-...

  • Page 3: Product Information

    Please do not use them. Introduction Product information Mercedes-Benz original parts as well as conversion parts and accessories ap- proved by us are available at your autho- rized Mercedes-Benz Center where you will receive comprehensive information, also...
  • Page 4 Therefore, you may find explanations for optional equipment not installed in your vehicle. If you have any questions about the operation of any equipment, your au- thorized Mercedes-Benz Center will be glad to demonstrate the proper proce- dures. We continuously strive to improve our...
  • Page 5 Under California law you may be entitled to a replacement of your vehicle or a refund of the purchase price or lease price, if Mercedes-Benz USA, LLC and/or its au- thorized repair or service facilities fail to fix one or more substantial defects or mal-...
  • Page 6 Calls to the toll-free Roadside Assistance number 1-800-FOR-MERCedes (in the USA) 1-800-387-0100 (in Canada) will be answered by Mercedes-Benz Cus- tomer Assistance Representatives 24 hours a day, 365 days a year. For additional information refer to the Mercedes-Benz Roadside Assistance Pro- gram brochure in your glove box.
  • Page 7 Certain Mercedes-Benz models are avail- able for delivery in Europe under our Euro- pean Delivery Program. For details, consult your authorized Mercedes-Benz Center or...
  • Page 8 Here you will find all the information you need for your first drive. You should read this section first if this is your first Mercedes-Benz vehicle or if you are rent- ing or borrowing this vehicle. Safety and Security Here you will find descriptions of the safety features of your vehicle.
  • Page 9 Symbols The following symbols are found in this Operator’s Manual: Optional equipment is identified with an asterisk. Since standard equipment varies between models, the descriptions and illustrations in this manual may differ slightly from the actual equipment of your vehi- cle.

  • Page 10: Operating Safety

    Ensure that any repairs or modifications to electronic components are carried out by an authorized Mercedes-Benz Center. Other improper work or modifications on the vehicle could also have a negative impact on the operating safety of the vehicle.

  • Page 11: Problems With Your Vehicle

    If you should experience a problem with your vehicle, particularly one that you believe may affect its safe operation, we urge you to immediately contact your authorized Mercedes-Benz Center to have the problem diagnosed and corrected if required. If the matter is...

  • Page 12: Reporting Safety Defects

    If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying Mercedes-Benz USA, LLC. If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign.
  • Page 13 At a glance Cockpit Instrument cluster Multifunction steering wheel Center console Overhead control panel Door control panel...
  • Page 14 At a glance Cockpit Cockpit...

  • Page 15: Table Of Contents

    Item Page 1 Combination switch Turn signals Windshield wipers High beam 2 Cruise control lever 3 Instrument cluster 4 Multifunction steering wheel 5 Lever for voice control system*, see separate operating instructions 6 Overhead control panel 7 Opening glove box 8 Glove box Item Page...

  • Page 16: Instrument Cluster

    At a glance Instrument cluster Instrument cluster...

  • Page 17: Brake Warning

    Item Page 1 Left turn signal indicator lamp 2 Speedometer 3 Right turn signal indicator lamp 4 Fuel gauge with: Fuel reserve warning lamp 5 < Seat belt nonusage warning lamp 1 Supplemental re- straint system indi- cator lamp 6 Multifunction display with: Trip odometer Main odometer...

  • Page 18: Multifunction Steering

    At a glance Multifunction steering wheel Multifunction steering wheel Item Page 1 Multifunction display in speedometer Operating control sys- 2 Selecting the submenu or setting the volume ç down/to decrease æ up/to increase 3 Telephone*: Press button í to take a call ì...

  • Page 19: Center Console

    Center console Upper part Item Page 1 Seat heater*, driver’s side 2 Rear window wiper/washer 3 ESP control switch 4 Hazard warning flasher switch – switching on/off 5 Central locking switch 6 Anti-theft alarm system in- dicator lamp Tow-away alarm switch At a glance Center console Item...
  • Page 20 At a glance Center console Lower Part Item Page 1 Ashtray 2 Selector lever for automat- ic transmission* Gearshift lever for manual transmission 3 Storage compartment Cup holder Cigarette lighter 4 Armrest 5 Program mode selector for automatic transmission...
  • Page 21 Overhead control panel Item Page 1 Rear interior lighting on/off 2 Sliding/pop-up roof* 3 Right reading lamp on/off 4 Interior lighting control 5 Hands-free microphone for Tele Aid* (emergency call system), telephone* and voice control system* (see separate operating instruc- tions) 6 Rear view mirror 7 Garage door opener...

  • Page 22: Door Control Panel

    At a glance Door control panel Door control panel Item Page 1 Door handle 2 Memory function* (for storing seat, mirror and steering wheel settings) 3 Seat adjustment 32, 90 4 Switches for opening/clos- ing front door windows 5 Switch for rear door win- dow override 6 Switches for opening/clos- ing rear door windows...
  • Page 23 Getting started Unlocking Adjusting Driving Parking and locking...
  • Page 24 Getting started Unlocking The “Getting started” section provides an overview of the vehicle’s most basic func- tions. First-time Mercedes-Benz owners should pay special attention to the infor- mation given here. If you are already familiar with the basic functions described here, the “Controls in detail”...
  • Page 25 Starter switch positions Starter switch 0 For removing key The steering is locked when the key is removed from the starter switch. If necessary, move steering wheel slight- ly to allow the locking mechanism to engage. 1 Power supply to some electrical con- sumers, such as seat adjustment 2 Ignition (power supply for all electrical consumers) and driving position...
  • Page 26 Warning! Children 12 years old and under must never ride in the front seat, except in a Mercedes-Benz authorized BabySmart compatible child seat, which operates with the BabySmart system installed in the ve- hicle to deactivate the passenger side front airbag when it is properly installed.
  • Page 27 A child’s risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and the child is not properly secured in the child restraint. Manual seat 1 Seat fore and aft adjustment 2 Seat cushion tilt 3 Backrest tilt 4 Seat height...
  • Page 28 Getting started Adjusting 1 Release knob Manually adjust the height of the head restraint by pulling it upward. To lower the head restraint, push release knob 1 and push down on the head restraint. Head restraint tilt Manually adjust the angle of the head restraint.
  • Page 29 Seat height Press the switch up or down in the di- rection of arrow 2. Seat cushion tilt Press the switch up or down in the di- rection of arrow 3 until your upper legs are lightly supported. Backrest tilt Press the switch forward or back in di- rection of arrow 5 until your arms are slightly angled when holding the steer-...
  • Page 30 Getting started Adjusting Folding head restraints back 1 Lock button Push lock button 1. The head restraints will fold backward. Placing head restraints upright Pull the head restraint forward until it locks into position. Head restraint tilt Two different head restraint angle posi- tions are available.

  • Page 31: Steering Wheel Adjustment

    Steering wheel Warning! Do not adjust the steering wheel while driv- ing. Adjusting the steering wheel while driv- ing, or driving without the adjustment locked could cause the driver to lose control of the vehicle. When leaving the vehicle, always remove the key from the starter switch, and lock your vehicle.
  • Page 32 Getting started Adjusting Steering wheel adjustment, electrical* The stalk is located on the steering column (lower left). 1 Steering column, lengthen or shorten 2 Steering column, height Turn the key in the starter switch to position 1 or 2. Open the driver’s door. Steering column, lengthen or shorten Move stalk forward or backward in the direction of arrow 1 until a comfortable...
  • Page 33 Exterior rear view mirror Warning! Exercise care when using the passenger side exterior rear view mirror. The mirror surface is convex (outwardly curved surface for a wider field of view). Objects in mirror are closer than they appear. Check your in- side rear view mirror or glance over your shoulder before changing lanes.
  • Page 34 ( page 56). Warning! Children 12 years old and under must never ride in the front seat, except in a Mercedes-Benz authorized BabySmart compatible child seat, which operates with the BabySmart system installed in the ve- hicle to deactivate the passenger side front airbag when it is properly installed.
  • Page 35 A child’s risk of serious or fatal injuries is significantly increased if the child restraints are not properly secured in the vehicle and the child is not properly secured in the child restraint. Warning! Never ride in a moving vehicle with the seat backrest reclined.
  • Page 36 Getting started Driving With a smooth motion, pull the belt from the belt outlet. Place the belt over your shoulder. Push latch plate 1 into buckle 2 until it clicks. If necessary, tighten the lap portion to a snug fit by pulling shoulder portion Seat belt height adjustment Front seats 4 Button for belt outlet height adjust-...
  • Page 37 This could damage the belt. Never attempt to make modifications to seat belts. This could impair the effective- ness of the belts. Damaged seat belts or belts that were highly stressed in an accident must be replaced by an authorized Mercedes-Benz Center.
  • Page 38 Getting started Driving Starting the engine Warning! Inhalation of exhaust gas is hazardous to your health. All exhaust gas contains carbon monoxide, and inhaling it can cause uncon- sciousness and lead to death. Do not run the engine in confined areas (such as garage) which are not properly ven- tilated.
  • Page 39 Get a jump start ( page 308). Getting started Driving If the engine does not start after several starting attempts, there could be a mal- function in the engine electronics or in the fuel supply system. Notify an authorized Mercedes-Benz Center.
  • Page 40 Getting started Driving Parking brake 1 Release handle 2 Parking brake Warning! When leaving the vehicle, always remove the key from the starter switch, and lock the ve- hicle. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle.

  • Page 41: Turn Signals

    Warning! Vehicles with automatic transmission: It is dangerous to shift the selector lever out of P or N if the engine speed is higher than idle speed. If your foot is not firmly on the brake pedal, the vehicle could accelerate quickly forward or in reverse.

  • Page 42: Windshield Wipers

    Getting started Driving To signal minor directional changes, move combination switch to point of resistance only and release. The turn signal blinks three times. High beam Push the combination switch forward. The high beam symbol A in the instrument cluster lights up. More information can be found in the “Controls in detail”...

  • Page 43: Rear Window Wiper/Washer

    If windshield wipers fail to function at all in switch position I, set the combination switch to the next highest wiper speed. have the windshield wipers checked at the nearest authorized Mercedes-Benz Center. Getting started Driving Rear window wiper/washer 1 Interval wiping on/off 2 Indicator lamp...

  • Page 44: Switch - Switching On/Off

    Unburned gasoline may have entered the catalytic converter and damaged it. Give very little gas. Have the problem repaired by an au- thorized Mercedes-Benz Center as soon as possible. The coolant temperature is over 248° F (120° C) The coolant is too hot and is no longer cooling the engine.

  • Page 45: Parking Brake Pedal

    Parking and locking You have now completed your first drive. You have properly stopped and parked your vehicle. End your drive as follows. Warning! Wait until the vehicle is stationary before re- moving the key from the starter switch. The vehicle cannot be steered when the key is removed.

  • Page 46: Parking And Locking

    Getting started Parking and locking Warning! When leaving the vehicle, always remove the key from the starter switch, and lock the ve- hicle. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Children could release the parking brake and/or move the gear selector lever from position P, either of which could result in an accident and/or serious injury.
  • Page 47 With the SmartKey removed and the driver’s door open, a warning sounds if the vehicle’s exterior lamps are not switched off. Warning! To prevent possible personal injury, always keep hands and fingers away from the door openings when closing the doors. Be espe- cially careful when small children are around.
  • Page 49 Safety and Security Occupant safety Panic alarm* Driving safety systems Anti-theft systems...

  • Page 50: Occupant Safety

    For safety reasons, we strongly recom- mend that you visit an authorized Mercedes-Benz Center immediately to have the system checked. More information can be found in the “Practical hints” section ( page 253).
  • Page 51 SRS may not be opera- tional. For your safety, we strongly recom- mend that you visit an authorized Mercedes-Benz Center immediately to have the system checked; otherwise the SRS may not be activated when needed in an acci-...
  • Page 52 Operator’s Manu- Warning! Accident research shows that the safest place for children in an automobile is in the rear seat. Should you choose to place a child 12 years old or under in the front passenger...
  • Page 53 Mercedes-Benz Center at an additional cost. Please contact your local authorized Mercedes-Benz Center or call our Customer Assistance Center at 1-800-FOR-MERCedes (1-800-367-6372) for details.
  • Page 54 These instructions are available from your authorized Mercedes-Benz Center. Given the considerable deployment speed and the textile structure of the airbags, there is the possibility of abra- sions or other injuries resulting from air- bag deployment.
  • Page 55 The front passenger airbag will only be de- ployed if: the front passenger seat is occupied the 7 indicator lamp in the center console is not lit ( page 67) 1 Driver airbag 2 Passenger airbag Do not place objects heavier than 20 lbs (9 kg) on the front passenger seat.
  • Page 56 Safety and Security Occupant safety After starting the engine the seat belt non- usage warning lamp blinks for a brief peri- od to remind the driver and passengers to fasten the seat belts. The use of seat belts and infant and child restraint systems is required by law in most states and all Canadian provinces.
  • Page 57 Only use seat belts which have been ap- proved by Mercedes-Benz. Do not make any modifications to the seat belts. This can lead to unintended activation or to failure.
  • Page 58 When scrapping the emergency tensioning device, our safety instructions must be fol- lowed. These are available at your autho- rized Mercedes-Benz Center. Do not place objects heavier than 20 lbs (9 kg) on the front passenger seat. This could cause the front or side...
  • Page 59 Secure the child using an infant or child restraint appropriate to the age and size of the child and recommended for use by Mercedes-Benz. Ensure that the infant or child is prop- erly secured at all times while the vehicle is in motion.
  • Page 60 Warning! Children 12 years old and under must never ride in the front seat, except in a Mercedes-Benz authorized BabySmart compatible child seat, which operates with the BabySmart system installed in the ve- hicle to deactivate the passenger front air- bag when it is properly installed.
  • Page 61 Special BabySmart compatible child seats, designed for use with the Mercedes-Benz system and available at any authorized Mercedes-Benz Center are required for use with the BabySmart bag deactivation system. With the special child seat properly installed, the passenger front airbag will not deploy.
  • Page 62 Safety and Security Occupant safety Warning! The BabySmart airbag deactivation sys- tem will ONLY work with a special child seat designed to operate with it. It will not work with child seats which are not BabySmart compatible. Never place anything between seat cushion and child seat (e.g.
  • Page 63 Installation of infant and child restraint systems Prior to installing a tether strap, note the following steps: Roll up retractable luggage cover and partition net. If the top tether strap is to be installed on the left back side of the rear back- rest, you must first remove the twin-reel roller blind ( page 199).
  • Page 64 Safety and Security Occupant safety Child seat anchors – “LATCH” type This vehicle is equipped with two “LATCH” (Lower Anchors and Tethers for CHildren) type anchors (at each of the outer rear seats) for the installation of a “LATCH” child seat with the matching mounting fit- tings.
  • Page 65 The child seat must be firmly attached in the right and left side anchors 1. An incorrectly mounted child seat may come loose during an accident which could result in serious injury or death to your child. Damaged or impact damaged child seats or child seat mounting fittings must be re- placed.

  • Page 66: Panic Alarm

    Safety and Security Panic alarm* Panic alarm* An audible alarm and blinking exterior lamps will operate for approximately minutes. 1 Â button Canada only: Only vehicles equipped with an anti-theft alarm system* have SmartKeys with integrated panic button 1. Activating Press and hold button 1 for at least one second.

  • Page 67: Driving Safety Systems

    Driving safety systems In this section you will find information on the following driving safety systems: ABS (Antilock Brake System) BAS (Brake Assist System) ESP (Electronic Stability Program) 4MATIC* (Four Wheel Electronic Trac- tion System) In winter operation, the maximum ef- fectiveness of the ABS, ESP and 4MATIC* is only achieved with winter tires (M+S tires), or snow chains as re-...
  • Page 68 Safety and Security Driving safety systems Continuous steady brake pedal pressure yields the advantages provided by ABS, namely braking power and ability to steer the vehicle. On slippery road surfaces, the ABS will re- spond even with light brake pressure. The pulsating brake pedal can be an indication of hazardous road conditions and func- tions as a reminder to take extra care while...
  • Page 69 The Brake Assist System (BAS) operates in emergency situations. If you apply the brakes very quickly, the BAS automatically provides full brake boost, thereby poten- tially reducing the braking distance. Apply continuous full braking pressure until the emergency braking situation is over. The ABS will prevent the wheels from locking.
  • Page 70 Safety and Security Driving safety systems Warning! Never switch off the ESP when you see the ESP warning lamp flashing in the speedometer dial. In this case proceed as follows: While driving off, apply as little throttle as possible While driving ease up on the accelerator Adapt your speed and driving style to the prevailing road conditions Failure to observe these guidelines could...
  • Page 71 Avoid spinning of a drive wheel for an extended period with the ESP switched off. This may cause serious damage to the drivetrain which is not covered by the Mercedes-Benz Limited Warranty. Warning! When the ESP warning lamp illuminated continuously, the ESP is switched off.
  • Page 72 Do not tow with one axle raised. Otherwise the transfer case can be damaged, which is not covered by the Mercedes-Benz Limited Warranty. Performance testing must only be con- ducted on a 2-axle dynamometer. Otherwise the transfer case can be damaged, which is not covered by the Mercedes-Benz Limited Warranty.
  • Page 73 In case the engine cannot be started (yet the vehicle’s battery is charged), the system is not operational. Contact an authorized Mercedes-Benz Center or call 1-800-FOR-MERCedes (in the USA), or 1-800-387-0100 (in Canada). Anti-theft alarm system* Once the alarm system has been armed, a...

  • Page 74: Tow-Away Alarm Switch

    Safety and Security Anti-theft systems Disarming the alarm system The alarm system is disarmed when you unlock your vehicle with the remote con- trol. The turn signal lamps blink once to in- dicate that the alarm system is deactivated. The alarm system will rearm automati- cally after approximately 40 seconds if one of a door or the tailgate is not opened.

  • Page 75: Indicator Lamp

    Disarming tow-away alarm To prevent triggering the tow-away alarm feature, switch off the tow-away alarm be- fore towing the vehicle, or when parking on a surface subject to movement, such as a ferry or auto train. The switch is located on the center con- sole.

  • Page 77: Audio System

    Controls in detail Locking and unlocking Seats Memory function* Lighting Instrument cluster Control system Manual transmission Automatic transmission* Good visibility Climate control Automatic climate control* Audio system Power windows Sliding/pop-up roof* Driving systems Loading Useful features...

  • Page 78: Locking And Unlocking

    Controls in detail Locking and unlocking In the “Controls in detail” section you will find detailed information on how to oper- ate the equipment installed on your vehi- cle. If you are already familiar with the basic functions of your vehicle, this section will be of particular interest to you.
  • Page 79 You can also open and close the power windows ( page 186) and slid- ing/pop-up roof ( page 188) using the SmartKey. To prevent possible malfunction, avoid exposing the key to high levels of elec- tromagnetic radiation. Factory setting Global unlocking Press button Œ...
  • Page 80 Replace the batteries ( page 287). You can obtain the required batteries at any authorized Mercedes-Benz Cen- ter. Loss of SmartKey or mechanical key If you lose a SmartKey or mechanical key,...
  • Page 81 Opening the tailgate The handle is located above the rear li- cense plate recess. 1 Handle Lift the tailgate. The tailgate swings open upwards. Always make sure that there is sufficient overhead clearance. The vehicle must be unlocked. Closing the tailgate 1 Handle Lower tailgate by pulling firmly on grip 1.
  • Page 82 Controls in detail Locking and unlocking Opening the doors from the inside You can open a locked door from the in- side. Open door only when conditions are safe to do so. 1 Locking knob 2 Inside door handle Pull on door handle 2. If door was locked, locking knob 1 will move up.
  • Page 83 Locking and unlocking from the inside You can lock or unlock the doors and the tailgate from inside using the central lock- ing switch. This can be useful, for example, if you want to lock the vehicle before start- ing to drive. The fuel filler flap cannot be locked or un- locked with the central locking switch.
  • Page 84 Controls in detail Seats Seats Information on seat adjustment can be found in the “Getting started” section ( page 32). Easy-entry/exit feature* With the easy-entry/exit feature activated, the steering wheel tilts upwards and the driver’s seat moves to the rear. This allows easier entry into and exit from the vehicle when the driver’s door is opened.
  • Page 85 Head restraints Information on head restraint adjustment can be found in the “Getting started” sec- tion ( page 32). Warning! For your protection, drive only with properly positioned head restraints. Adjust head restraint to support the back of the head approximately at ear level. Do not drive the vehicle without the seat head restraints.
  • Page 86 Controls in detail Seats Rear seat head restraints (outer seats) Warning! For safety reasons, always drive with the rear head restraints in the upright position when the rear seats are occupied. Keep the area around head restraints clear of articles (e.g. clothing) to not obstruct the folding operation of the head restraints.
  • Page 87 Multicontour seat* Some models may be equipped with driv- er’s multicontour seat. This seat has a movable seat cushion and inflatable air cushions built into the backrest to provide additional lumbar and side support. The seat cushion movement, backrest cushion height and curvature can be con- tinuously varied with regulators on the right side of the seat after turning the SmartKey in the starter switch to...
  • Page 88 Controls in detail Seats Heated seats* Both switches for the front seats are locat- ed in the center console. 1 Normal heating 2 Rapid heating Make sure that the ignition is switched All the lamps in the instrument cluster light up. Switching on seat heating Press upper switch position 1.

  • Page 89: Memory Function

    Memory function* Prior to operating the vehicle, the driv- er should check and adjust the seat height, seat position fore and aft, and seat backrest angle if necessary, to en- sure adequate control, reach and com- fort. The head restraint should also be adjusted for proper height.
  • Page 90 Controls in detail Memory function* 1 Memory button 2 Stored position button Make sure that the ignition is switched on or the relevant door is open and the SmartKey is inserted in the starter switch. Storing positions into memory Adjust the seats, steering wheel and rear view mirrors to the desired posi- tion ( page 32).
  • Page 91 Storing exterior rear view mirror parking position For easier parking, you can adjust the passenger-side exterior rear view mirror so that you can see the right rear wheel as soon as you engage reverse gear R. You can store a parking position for the passenger exterior rear view mirror for each key using the memory button.
  • Page 92 Controls in detail Lighting Lighting For notes on how to switch on the head- lamps and use the turn signals, see the “Getting started” section ( page 47). Exterior lamp switch The exterior lamp switch is located on the dashboard to the left of the steering wheel M Off U Automatic headlamp mode C Parking lamps (also side marker...
  • Page 93 If you drive in countries where vehicles drive on the other side of the road than the country where the vehicle is regis- tered, you must have the headlamps modified for symmetrical low beams. Relevant information can be obtained at your authorized Mercedes-Benz Cen- ter.
  • Page 94 Controls in detail Lighting Daytime running lamp mode Turn exterior lamp switch to position M or U . When the engine is running, the low beam headlamps are automatically switched on. In low ambient light conditions the parking lamps will also switch on. Canada only When you shift from a driving position to position N or P, the low beam switches off...
  • Page 95 Combination switch The combination switch is located on the left side of the steering column. 1 High beam 2 High beam flasher Switching on high beams Turn exterior lamp switch to position B or to U ( page 98). Push the combination switch in direction 1.
  • Page 96 Controls in detail Lighting Interior lighting The controls are located in the overhead control panel. 1 Rear interior lights 2 Right front reading lamp 3 Rocker switch: Automatic control off 4 Rocker switch: Automatic control on 5 Rocker switch: Front interior lights on 6 Left front reading lamp If the door remains open, the interior lamps switch off automatically after ap-...
  • Page 97 Switching right front reading lamp on and off Press button 2. The right reading lamp goes on. Press button 2 again. The right reading lamp goes off. Switching left front reading lamp on and Press button 6. The left reading lamp goes on. Press button 6 again.
  • Page 98 Controls in detail Instrument cluster Instrument cluster A full view illustration of the instrument cluster can be found in the “At a glance” section of this manual ( page 22). The instrument cluster is activated when you: open a door turn on the ignition press the reset knob ( page 22) switch on the exterior lamps...
  • Page 99 The engine should not be operated with the coolant temperature above 248°F (120°C). Doing so may cause serious en- gine damage which is not covered by the Mercedes-Benz Limited Warranty. Trip odometer Make sure you are viewing the trip odometer and main odometer ( page 107) in the multifunction dis- play.
  • Page 100 Controls in detail Instrument cluster Outside temperature indicator Warning! The outside temperature indicator is not de- signed to serve as an ice-warning device and is therefore unsuitable for that purpose. Indicated temperatures just above the freez- ing point do not guarantee that the road sur- face is free of ice.

  • Page 101: Control System

    Control system The control system is activated as soon as the key in the starter switch is turned to position 1. The control system enables you call up information about your vehicle change vehicle settings For example, you can use the control sys- tem to find out when your vehicle is next due for service, to set the language for messages in the instrument cluster dis-...

  • Page 102: Wheel

    Controls in detail Control system Multifunction steering wheel The displays in the multifunction display and the settings in the control system are controlled by the buttons on the multifunc- tion steering wheel. 1 Multifunction display in the speed- ometer Operating the control system 2 Selecting the submenu or setting the volume ç...
  • Page 103 It is helpful to think of the menus, and the functions within each menu, as being ar- ranged in a circular pattern. If you press button è or ÿ re- peatedly, you will pass through each menu one after the other. If you press button k or j re- peatedly, you will pass through each function display, one after the other, in...
  • Page 104 Controls in detail Control system Menus This is what you will see when you scroll through the menus. The table on the next page provides an overview of the individual menus.
  • Page 105 Menus, submenus and functions Menu 1 Menu 2 Standard display AUDIO Coolant tempera- Select radio station Activate route ture display Digital speedometer Operate CD play- Call up FSS Operate cassette player Check engine oil lev- Menu 3 Menu 4 Menu 5 NAVI* Malfunction Settings...
  • Page 106 Controls in detail Control system The headings used in the menus table are designed to facilitate navigation within the system and are not neces- sarily identical to those shown in the control system displays. The first function displayed in each menu will automatically show you which part of the system you are in.
  • Page 107 Select radio station Turn on the radio ( page 162) Vehi- cles with COMAND*: Refer to separate operating instructions. Press button è or ÿ repeatedly until you see the currently tuned sta- tion in the display. 1 Station frequency 2 Waveband setting 3 Setting for station selection using memory Press button k or j repeatedly...
  • Page 108 Controls in detail Control system Operate the cassette player Turn on the radio and select the cas- sette player ( page 170) Vehicles with COMAND*: Refer to separate op- erating instructions. Press button è or ÿ repeatedly until the settings for the cassette cur- rently being played are shown in the display.
  • Page 109 Mercedes-Benz Center to address the malfunction and warning messages ( page 260). Press button è or ÿ repeatedly until you see the malfunction message memory in the display.
  • Page 110 Controls in detail Control system Settings menu In the menu there are two func- SETTINGS tions: The function RESET TO FACTORY SET- , with which you can reset all the TINGS settings to the original factory settings. A collection of submenus with which you can make individual settings for your vehicle.
  • Page 111 Resetting the functions of a submenu For each submenu you can reset all the functions to the factory settings. Move to a function in the submenu. INSTRUMENT CLUSTER LIGHTING Set time (hours) Set daytime running lamp mode (USA only) Set time (minutes) Set locator lighting Select time display mode Exterior lamps delayed shut-off...
  • Page 112 Controls in detail Control system Instrument cluster submenu Access the submenu INSTRUMENT CLUSTER via the menu. Use the SETTINGS INSTRU- submenu to change the in- MENT CLUSTER strument cluster display settings. The following functions are available: Function Page Set time (hours) Set time (minutes) Select time display mode Select temperature display...
  • Page 113 Selecting time display mode Move the selection marker with the æ or ç button to the submenu. STRUMENT CLUSTER Press button j or k repeatedly until you see this message in the dis- play: 12/24 HOUR The selection marker is on the current setting.
  • Page 114 Controls in detail Control system Selecting language Move the selection marker with the æ or ç button to the submenu. STRUMENT CLUSTER Press button j or k repeatedly until you see this message in the dis- play: TEXT The selection marker is on the current setting.
  • Page 115 Lighting submenu Access the submenu via the LIGHTING SET- menu. Use the submenu TINGS LIGHTING to change the lamp and lighting settings on your vehicle. The following functions are available: Function Page Set daytime running lamp mode (USA only) below Set locator lighting Exterior lamps delayed switch-off...
  • Page 116 Controls in detail Control system Setting locator lighting During darkness, the following lamps will come on when the exterior lamp switch is in position U , the locator lighting fea- ture is activated, and the vehicle is un- locked by remote control: Parking lamps Tail lamps License plate lamps...
  • Page 117 Move the selection marker with the æ or ç button to the LIGHT- submenu. Press button j or k repeatedly until you see this message in the dis- play: HEADLAMPS DELAYED SHUT-OFF The selection marker is on the current setting. Press æ...
  • Page 118 Controls in detail Control system Interior lighting delayed shut-off Use this function to set whether and for how long you would like the interior light- ing to remain lit during darkness after the key is removed from the starter switch. Move the selection marker with the æ...
  • Page 119 Setting station selection mode Use the PRESS BUTTON IN AUDIO MODE function to select the manual or memory station selection mode for the radio ( page 113). Move the selection marker with the æ or ç button to the VEHI- submenu.
  • Page 120 Controls in detail Control system Convenience submenu Access the submenu via the CONVENIENCE menu. Use the sub- SETTINGS CONVENIENCE menu to change the settings for a number of convenience features. The following functions are available: Function Page Activate easy-entry/exit feature see below Set key dependency Set parking position for exterior...
  • Page 121 Move the selection marker with the æ or ç button to the CONVE- submenu. NIENCE Press button j or k repeatedly until you see this message in the dis- play: EASY-ENTRY FEATURE ACTIVATE The selection marker is on the current setting.
  • Page 122 Controls in detail Control system Setting parking position for exterior rear view mirror Use the MIRROR SETTING WHEN PARKING function to select whether the passen- ger-side exterior rear view mirror should be turned downward during parking maneu- vers, when reverse gear is engaged. For additional information, see “Activating ex- terior rear view mirror parking position”...
  • Page 123 Fuel consumption statistics after start Press button ÿ or è repeatedly until you see the first function of the Trip computer menu. Press button j or k repeatedly until you see this message in the multi- function display: AFTER START 1 Distance driven since start 2 Time elapsed since start 3 Average fuel consumption since start...
  • Page 124 Controls in detail Control system Resetting fuel consumption statistics Press button ÿ or è repeatedly until you see the first function of the Trip computer menu. Press button j or k repeatedly until you see the reading that you want to reset in the display.
  • Page 125 TEL menu* Warning! A driver’s attention to the road must always be his/her primary focus when driving. For your safety and the safety of others, we rec- ommend that you pull over to a safe location and stop before placing or taking a tele- phone call.
  • Page 126 Controls in detail Control system Vehicles with audio system: In top right corner; the higher the num- ber, the stronger the signal received from the net. Vehicles with COMAND*: In top left corner; the higher the num- ber of bars, the stronger the signal re- ceived from the net.
  • Page 127 If you press and hold j or k for longer than one second, the system scrolls rapidly through the list of names until you release the button again. Cancel the quick search mode by pressing ì . Press button í . The system dials the selected phone number.

  • Page 128: Manual Transmission

    Never hold the vehicle stopped on a hill by using the clutch pedal. The clutch may be damaged which is not covered by the Mercedes-Benz Limited Warran- Shifting into reverse Stop the vehicle completely. Pull gearshift lever up and shift in...

  • Page 129: Automatic Transmission

    Automatic transmission* Information for driving with an automatic transmission is found in the “Getting start- ed” section ( page 44). Your transmission adapts its gear shifting process to your individual driving style by continually adjusting the shift points up or down.
  • Page 130 Controls in detail Automatic transmission* One-touch gearshifting Even with an automatic transmission you can change the gears yourself when the selector lever is in position D. Downshifting Briefly press the selector lever to the left in the D– direction. The transmission will shift from the current gear to the next lower gear.
  • Page 131 Gear ranges With the selector lever in position D, you can limit the transmission’s gear range by pressing the lever to the left (D-), and re- verse the gear range limit by pressing the lever to the right (D+). The selected gear range will appear in the tachometer display field.
  • Page 132 Coasting the vehicle, or driving for any other reason with selector lever in N can result in transmission damage that is not covered by the Mercedes-Benz Limited Warranty. Warning! Getting out of your vehicle with the selector lever not fully engaged in position P is dan- gerous.
  • Page 133 Warning! When leaving the vehicle, always remove the key from the starter switch, and lock the ve- hicle. Do not leave children unattended in the vehicle, or with access to an unlocked vehicle. Children could move the selector le- ver from position P, which could result in an accident and/or serious personal injury.
  • Page 134 Move selector lever to P. Turn off the engine. Wait at least ten seconds before re- starting. Restart the engine. Move selector lever to position D (for second gear) or R. Have the transmission checked at an authorized Mercedes-Benz Center as soon as possible.

  • Page 135: Good Visibility

    Good visibility Information on the windshield wipers ( page 48) and for setting the rear view mirrors ( page 39) is found in the “Get- ting started” section. Rear view mirror Inside rear view mirror, antiglare posi- tion Tilt the mirror to the antiglare night po- sition using the lever at its lower edge.
  • Page 136 Controls in detail Good visibility Electrolyte has an irritating effect. Do not al- low the liquid to come into contact with eyes, skin, clothing, or respiratory system. In case it does, immediately flush affected area with water, and seek medical help if necessary.
  • Page 137 Headlamp cleaning system* The switch is located on the left side of the dashboard. 1 Headlamp washer switch Switch on ignition. Press switch 1. The headlamps are cleaned with a high-pressure water jet. Information on filling up the washer reser- voir can be found in the “Operation”...
  • Page 138 Controls in detail Climate control Climate control...
  • Page 139 Item 1 Air volume control for left center air vent 2 Left center air vent, adjustable 3 Right center air vent, adjustable 4 Air volume control for right center air vent 5 Air volume control for side air vent 6 Side air vent, adjustable 7 Side defroster vent, fixed 8 Climate control panel For draft-free ventilation, move the slid-...
  • Page 140 Controls in detail Climate control The climate control is operational whenev- er the engine is running. You can operate the climate control system in either the au- tomatic or manual mode. The system cools or heats the interior depending on the se- lected interior temperature and the cur- rent outside temperature.
  • Page 141 Adjusting air distribution and volume Use the air distribution control 4 ( page 145) to adjust the air distribution. The following symbols are found on the controls: Symbol Function Directs air through the center, side and rear passenger compartment air vents Directs air to the windows Directs air into the entire vehicle interior...
  • Page 142 Controls in detail Climate control Deactivating Press button P ( page 145). The indicator lamp on the button goes out. Defrosting is turned off. Air recirculation mode Switch to air recirculation mode to prevent unpleasant odors from entering the vehicle from the outside.
  • Page 143 Rear window defroster The rear window defroster uses a large amount of power. To keep the battery drain to a minimum, switch off the defrost- er as soon as the rear window is clear. The defroster is automatically deactivated af- ter approximately 6 to 17 minutes of oper- ation depending on the outside temperature.
  • Page 144 The com- pressor has turned itself off. Have the air conditioning checked at the nearest authorized Mercedes-Benz Center. Ventilated storage compartment The front center console storage compart- ment has its own air vent that allows for cooling ventilation when the automatic cli- mate control system is activated.
  • Page 145 Opening the air vent Raise lever 1. Closing the air vent Lower lever 1. The compartment can get very warm due to its confined space. When storing heat sensitive objects in the compart- ment, close the air vent while heating the passenger compartment.
  • Page 146 Controls in detail Automatic climate control* Automatic climate control*...
  • Page 147 Item 1 Air volume control for left center air vent 2 Left center air vent, adjustable 3 Thumbwheel for adding outside air 4 Right center air vent, adjustable 5 Air volume control for right center air vent 6 Air volume control for side air vent 7 Side air vent, adjustable 8 Side defroster vent, fixed 9 Automatic climate control panel...
  • Page 148 Controls in detail Automatic climate control* The automatic climate control is operation- al whenever the engine is running. You can operate the climate control system in ei- ther the automatic or manual mode. The system cools or heats the interior depend- ing on the selected interior temperature and the current outside temperature.
  • Page 149 Adjusting air distribution Use air distribution controls 2 and 5 ( page 153) to separately adjust the air distribution on each side of the passenger compartment. The following symbols are found on the controls: Symbol Function Directs air through the center, side and rear passenger compartment air vents Directs air to the windows...
  • Page 150 Controls in detail Automatic climate control* Maximum cooling MAXCOOL If the left and right air distribution controls as well as the airflow volume control are set to U and there is a high need for cooling, the display “AUTO MAXCOOL” ap- pears.
  • Page 151 If you keep button O pressed, the side windows and the sliding/pop-up roof will be closed. The air recirculation mode is activated automatically: at high outside temperatures if the concentration of carbon mon- oxide and nitrogen oxide in the out- side air increases, for example in a tunnel (charcoal filter activated) Please note that the charcoal filter...
  • Page 152 Controls in detail Automatic climate control* If you keep button e pressed, the side windows and the sliding/pop-up roof will be closed. Deactivating Press button e ( page 153). The indicator lamp on the button goes out. If you keep button e pressed, the side windows and the sliding/pop-up roof will be returned to their previous position.
  • Page 153 The com- pressor has turned itself off. Have the air conditioning checked at the nearest authorized Mercedes-Benz Center. Controls in detail Automatic climate control* Residual heat and ventilation*...
  • Page 154 Controls in detail Automatic climate control* The residual heat is automatically turned off: when the ignition is switched on after about 30 minutes if the battery voltage drops How long the system will provide heat- ing depends on the coolant tempera- ture and the temperature set by the operator.
  • Page 155 Audio system Audio and telephone, operation These instructions are intended to help you become acquainted with your Mercedes-Benz car radio. They contain useful tips and a detailed description of the user functions. Warning! In order to avoid distraction which could...
  • Page 156 Controls in detail Audio system Operating and display elements...
  • Page 157 Item Page 1 CD mode selector 2 Manual tuning (radio) Fast forward/reverse 172, (cassette, CD) Speed dialing memory (telephone*) 3 Radio mode selector 4 Display Item Page 5 Alpha-numeric keypad Band selection, station buttons (radio) CD selection (CD) Telephone number entry, retrieving speed dialing memory (telephone*) 6 Scanning (radio, cas-...
  • Page 158 Controls in detail Audio system Button and soft key operation In these instructions, the alpha-numeric keypad (right side of radio face) and the function buttons (left side of the radio face) are referred to as “buttons” and the four keys under the display are referred to as “soft keys”.
  • Page 159 Bass In radio, cassette and CD mode, press key repeatedly until BASS pears on the display. Press the key to increase or de- crease the tone level accordingly. Press both the keys simulta- neously to reset the bass tones to the center (flat) level.
  • Page 160 Controls in detail Audio system Balance In radio, cassette and CD mode, press key repeatedly until BALANCE appears on the display. Press the key to shift the sound accordingly. Press both the keys simulta- neously to reset the balance to its cen- ter level.
  • Page 161 You can select from among the follow- ing settings: : The tone level is set to the “Driver” position, sound is directed toward the passengers. : The tone level is set for “Speech”, optimizing the sound for spoken language. : The tone level is set for “Ambi- ence”, producing a three-dimen- sional sound.
  • Page 162 Controls in detail Audio system Direct frequency input (AM and FM only) Select the desired frequency band. Press the “ button. Enter the desired frequency with the buttons 1 to 0. You can only enter frequencies within the respective waveband. If a button is not pressed within 4 seconds, the radio will return to the last tuned station.
  • Page 163 Scan tuning Starting scan tuning Select the desired frequency band. Press the 2 button. SC will appear on the display. The radio briefly tunes into all receiv- able stations on the band selected. The first scan will tune only the sta- tions with a strong signal.
  • Page 164 Controls in detail Audio system Weather band Press the key. The last weather band station is tuned Select the desired weather band sta- tion with buttons 1 to 7. If a station cannot be tuned in, a scan is automatically started. Press the f or e button.
  • Page 165 Cassette eject Press the eject button Ø . The display will fold down and the cas- sette will be ejected. The system will switch back to radio mode automatical- Fold the display back up. The cassette will not be ejected when the system is switched off or switched to another operating mode.
  • Page 166 Controls in detail Audio system Scanning Press the 2 button. will appear on the display. Each track on the cassette will be played briefly in ascending order. Stopping scan: Press the 2 , d , c , f or e button. The system will switch to Play.
  • Page 167 Skipping blank sections (skip blank) Switching on the skip blank function Press the key. appears on the display in in- versed-color format. If the system does not detect a sound signal, the cassette will automatically fast forward to the next sound signal. Switching off the skip blank function Press the key.
  • Page 168 Controls in detail Audio system CD changer* operating mode General notes Should excessively high temperatures oc- cur while in CD mode, will CD TEMP HIGH appear on the display and muting will take place. The unit will then switch back to the last operating mode used until the temper- ature has decreased to a safe operating level.
  • Page 169 1 CD 2 CD changer 3 CD tray 4 CD magazine Remove the magazine and pull the CD tray fully out. Place the CD in the recess of the tray, label side up. Push the tray into the magazine in the direction shown by the arrow.
  • Page 170 Controls in detail Audio system Skipping tracks forward/backward Skipping tracks forward: Press the f button. The next track will be played. Skipping tracks backward: Press the e button. If the track has been playing for more than 10 seconds, it will revert to the start of that track.
  • Page 171 Random play The random play function (RDM) plays the tracks on the current CD in random order. Switching on random play: Press the key. appears on the display in in- versed-color format. Switching off random play: Press the key again. The inversed-color display disap- pears.
  • Page 172 Controls in detail Audio system Telephone* operation Various car telephone functions and oper- ating steps for the car telephone can be performed and displayed via the audio sys- tem. Further operating instructions not covered here can be found in the operating instruc- tions for the multifunction steering wheel, voice control system* and the car tele- phone.
  • Page 173 Telephone book The numbers stored in the telephone book can be called up by either name or number. Calling up the telephone book Press either the d , c , f or e button. Switching between name search and number search Press the key.
  • Page 174 Controls in detail Audio system Searching and selecting telephone book entries by number Press the key. The current number is marked in the display. Press either the d or c button. The stored entries are selected accord- ing to numerical order. Press the f or e button.
  • Page 175 Speed dialing Input the desired entry number using the number keys 1 to 0. A maximum of 2 digits can be entered. If necessary, correct the last number entered with the key. Press the key. The telephone number stored under that entry will be dialed.
  • Page 176 Controls in detail Audio system Accepting an incoming call Accepting an incoming call in telephone mode With an incoming call, a ringing tone can be heard and the caller’s telephone num- ber, or the name under which this tele- phone number has been saved in the telephone book, appear on the display.
  • Page 177 Call waiting If you receive another call during an al- ready active call, you can accept the sec- ond call and switch between the two. Accepting a second call Press the key. You are connected with the second caller, the first call is muted. Switching between the calls Press the key again.

  • Page 178: Power Windows

    Controls in detail Power windows Power windows Opening and closing the windows The side windows can be opened and closed electrically. The switches for all the side windows are on the driver’s door. The switches for the respective windows are on the front passenger and the rear doors.
  • Page 179 Closing the windows Pull on switch. The window will move upwards until you release the switch. If you pull and hold the switch up when closing the window, and upward move- ment of the window is blocked by some ob- struction including but not limited to arms, hands, fingers etc., the automatic reversal will not operate.
  • Page 180 Controls in detail Power windows Opening and closing the windows with the SmartKey The sliding/pop-up roof will also be opened or closed when the power windows are operated with the SmartKey. Warning! Never operate the windows or slid- ing/pop-up roof if there is the possibility of anyone being harmed by the opening or closing procedure.
  • Page 181 Sliding/pop-up roof* Opening and closing the sliding/pop-up roof 1 Push back to slide roof open 2 Push forward to slide roof closed 3 Push up to raise roof at rear 4 Pull down to lower roof at rear With the roof closed or tilted open, a screen can be slid into the roof opening to guard against sun rays.
  • Page 182 Controls in detail Sliding/pop-up roof* Stopping the sliding/pop-up roof Move the switch in any direction. If the movement of the sliding/pop-up roof is blocked during the closing pro- cedure, the roof will stop and reopen slightly. You can also open or close the slid- ing/pop-up roof using the: SmartKey (summer opening/con- venience feature) ( page 188)
  • Page 183 Opening Press and hold button Œ after un- locking the vehicle. The windows and sliding/pop-up roof begin to open after approximately one second. Release transmit button to interrupt procedure. Closing Press and hold button ‹ after lock- ing the vehicle. The windows and sliding/pop-up roof begin to close after approximately one second.

  • Page 184: Cruise Control Lever

    Controls in detail Driving systems Driving systems The driving system of your vehicle is de- scribed on the following pages: Cruise control, with which the vehicle can maintain a preset speed The BAS, ABS and ESP driving systems are described in the “Safety and Security” sec- tion ( page 73).

  • Page 185: Driving Systems

    1 Set current or higher speed 2 Set current or lower speed 3 Cancel cruise control 4 Resume at previously set speed Saving current speed Accelerate or decelerate to the desired speed. Briefly lift 1 or depress 2 the cruise control lever.
  • Page 186 Controls in detail Driving systems Setting stored speed (“Resume” function) Warning! The speed stored in memory should only be set again if prevailing road conditions per- mit. Possible acceleration or deceleration differences arising from returning to preset speed could cause an accident and/or seri- ous injury to you and others.
  • Page 187 Roof rack* Attach the roof rack only to the roof rails. Warning! Use only those roof racks approved by Mercedes-Benz for your vehicle model to avoid damage to the vehicle. Follow manu- facturer’s installation instructions. Ski sack* Unfolding and loading Fold armrest down (arrow).
  • Page 188 Controls in detail Loading Open flap in cargo compartment by pulling handle 3. From cargo compartment, slide skis into ski sack. Warning! The ski sack is designed for up to four pairs of skis. Do not load the ski sack with other objects.
  • Page 189 Connect snap hook 6 of front strap to eye 7 located on center tunnel in front of rear seat bench. Unloading and folding Loosen strap, open clasp by pressing tabs 8 together (arrows). Unload skis. Close flap in cargo compartment. Disconnect snap hook 6 from eye 7.
  • Page 190 Loading Removal of ski sack For removal of the ski sack we recommend that you contact an authorized Mercedes-Benz Center. Warning! Never drive vehicle with tailgate open while the ski sack is removed. Deadly carbon monoxide (CO) gases may enter vehicle in- terior, resulting in unconsciousness and death.
  • Page 191 Storage compartment under cargo compartment floor To open cargo compartment floor Press handle 1 on the recess. Lift compartment cover. The compartment can be used to store small, light or flat objects. To close cargo compartment floor Lower the cover and lock by applying light pressure to the handle 1.
  • Page 192 Controls in detail Loading Partition net with rear seats folded down 1 Tab 2 Eyelets on roof Pull out upper blind (safety net) by tabs 1 until it engages. Fold seat forward ( page 199). Pull out upper blind fully. Engage it into eyelets on the roof 2.
  • Page 193 Installing Fold split rear bench seat forward. Place twin-reel roller blind 1 into right and left guide rails 2. Slide towards right to the end stop. Split rear bench seat The two sections can be folded down sep- arately to enlarge the cargo compartment. Warning! When expanding the luggage compartment, always fold the seat cushions fully forward...
  • Page 194 Controls in detail Loading Pull release handle 4 on the left or right backrest as required. Fold the rear seat backrests 5 forward. With the twin-reel roller blind installed: When folding the backrest forward, fold the right section first and then the left section.
  • Page 195 pulling on the backrest. In an accident, during hard braking or sud- den maneuvers, loose items will be thrown around inside the vehicle, and cause injury to vehicle occupants unless the items are securely fastened in the vehicle. To help avoid personal injury during a colli- sion or sudden maneuver, exercise care when transporting cargo.
  • Page 196 Controls in detail Loading Cargo tie-down rings Four rings 1 are located in the cargo com- partment. Carefully secure cargo by applying even load on all rings with rope of suffi- cient strength to hold down the cargo. Always follow loading instructions ( page 201).

  • Page 197: Glove Box

    Useful features Interior storage spaces Warning! To help avoid personal injury during a colli- sion or sudden maneuver, exercise care when stowing objects in the vehicle. Put lug- gage or cargo in the cargo compartment if possible. Do not pile luggage or cargo higher than the seat backs.

  • Page 198: Useful Features

    Controls in detail Useful features Cup holder in front seat armrest Warning! When not in use, keep the cup holder closed while traveling. Place only containers that fit into the cup holder to prevent spills. Use lids on open containers and do not fill containers to a height where the contents, especially hot liquids, could spill during vehicle maneu- vers.
  • Page 199 Cup holder in rear seat armrest Warning! When not in use, keep the cup holder closed while traveling. Place only containers that fit into the cup holder to prevent spills. Use lids on open containers and do not fill containers to a height where the contents, especially hot liquids, could spill during vehicle maneu- vers.
  • Page 200 Controls in detail Useful features Armrest storage spaces Opening compartment in armrest Lift armrest by handle 1. Opening compartment under armrest Lift armrest by handle 2. Closing Lower armrest until it engages in lock. Changing inclination of armrest Pull up on armrest. Lowering armrest Pull handle 2 to lower armrest.
  • Page 201 Ashtrays Center console ashtray Opening ashtray Briefly touch cover plate 1. The ashtray opens automatically. Removing ashtray insert Warning! Remove front ashtray only with vehicle standing still. Set the parking brake to se- cure vehicle from movement. Move gear se- lector lever to position N.
  • Page 202 Controls in detail Useful features Cigarette lighter 1 Cigarette lighter 2 Cover Turn key in the starter switch to position 1 or 2. Slide cover 2 rearward. Push in cigarette lighter 1. The cigarette lighter will pop out auto- matically when hot. Warning! Never touch the heating element or sides of the lighter;...
  • Page 203 The external antenna must be approved by Mercedes-Benz. Please contact an autho- rized Mercedes-Benz Center for informa- tion on the installation of an approved external antenna. Refer to the radio trans- mitter operation instructions regarding use of an external antenna.
  • Page 204 Controls in detail Useful features Tele Aid* The initial activation of the Tele Aid sys- tem may only be performed by com- pleting the subscriber agreement and placing an acquaintance call using the SOS button. Failure to complete either of these steps will result in a system that is not activated.
  • Page 205 If a malfunction is indicated as outlined above, the system may not operate as ex- pected. Have the system checked at the nearest Mercedes-Benz Center as soon as possible. Controls in detail Useful features...
  • Page 206 Controls in detail Useful features tion display. All information relevant to the emergency, such as the location of the ve- hicle (determined by the GPS satellite loca- tion system), vehicle model, identification number and color are generated. A voice connection between the Response Center and the occupants of the vehicle will be established automatically soon af- ter the emergency call has been initiated.
  • Page 207 Roadside Assistance button • . Press and hold the button (for longer than 2 seconds). A call to a Mercedes-Benz Roadside As- sistance dispatcher will be initiated. The button will flash while the call is in progress. The message...

  • Page 208: Information Button

    Describe the nature of the need for as- sistance. The Mercedes-Benz Roadside assistance dispatcher will either dispatch a qualified Mercedes-Benz technician or arrange to tow your vehicle to the nearest Mercedes-Benz Center. For services such as labor and/or towing, charges may ap- ply.
  • Page 209 Infor- mation regarding the operation of your ve- hicle, the nearest Mercedes-Benz Center or Mercedes-Benz USA products and ser- vices is available to you. For more details concerning the Tele Aid system, please visit www.mbusa.com and use your ID and password (sent to you sep- arately) to learn more (USA only).
  • Page 210 If the indicator lamp continues to flash or the system does not reset, contact the Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada), or Mercedes-Benz Customer Assistance at 1-800-FOR-MERCedes (1-800-367-6372) in the USA or Cus- tomer Service at 1-800-387-0100 in Canada.
  • Page 211 In case you have locked your vehicle unin- tentionally (e.g. key inside vehicle), and the reserve key is not handy: Contact the Mercedes-Benz Response Center at 1-800-756-9018 (in the USA) or 1-888-923-8367 (in Canada). You will be asked to provide your pass- word which you provided when you completed the subscriber agreement.
  • Page 212 If you should experience diffi- culties with programming the transmit- ter, contact your authorized Mercedes-Benz Center, or call Mercedes-Benz Customer Assistance Center (in the USA only) at 1-800-FOR-MERCedes, or Customer Service (in Canada) at 1-800-387-0100.
  • Page 213 Programming or reprogramming the in- tegrated remote control Turn key in the starter switch to position 1 or 2. Hold the end of the hand-held transmit- ter of the device you wish to train approximately 2 to 5 inches (5 cm to 12 cm) away from the surface of the in- tegrated remote control located on the inside rear view mirror, keeping the in-...
  • Page 214 Controls in detail Useful features Canadian programming During programming, your hand-held transmitter may automatically stop trans- mitting. Continue to press and hold the inte- grated remote control transmitter but- ton (refer to steps two through four in the “Programming” portion) while you press and re-press (“cycle”) your hand-held transmitter every two sec- onds until the frequency signal has...
  • Page 215 Operation The first 1000 miles (1500 km) Driving instructions At the gas station Engine compartment Tires and wheels Winter driving Maintenance Vehicle care...
  • Page 216 Operation The first 1000 miles (1500 km) In the “Operation” section you will find de- tailed information on operating, maintain- ing and caring for your vehicle. The first 1000 miles (1500 km) The more cautiously you treat your vehicle during the break-in period, the more satis- fied you will be with its performance later Drive your vehicle during the first 1000 miles (1500 km) at varying but...

  • Page 217: Driving Instructions

    Avoid frequent acceleration and decel- eration. Have all maintenance work performed at regular intervals by an authorized Mercedes-Benz Center. Fuel consumption is also increased by driv- ing in cold weather, in stop-and-go traffic, on short trips and in hilly country.
  • Page 218 Have the brake system inspected at an au- thorized Mercedes-Benz Center immedi- ately. All checks and service work on the brake system should be carried out by an autho- rized Mercedes-Benz Center.
  • Page 219 ESP switched off. Doing so may cause serious damage to the drivetrain which is not covered by the Mercedes-Benz Limited Warranty. Simultaneously depressing the acceler- ator pedal and applying the brake re- duces engine performance and causes premature brake and drivetrain wear.
  • Page 220 Inspect the tires and the vehicle underbody for possible damage. If the vehicle or tires appear unsafe, have it towed to the nearest Mercedes-Benz Center or tire dealer for re- pairs. Tread wear indicators (TWI) are required by law. These indicators are located in six...
  • Page 221 If ice has formed on the road, tire traction will be substantially reduced. Under such weather conditions, drive, steer and brake with extreme caution. Mercedes-Benz recommends M+S rated radial-ply tires for the winter season for all four wheels to insure normal balanced handling characteristics. On packed snow, they can reduce your stopping distance compared to summer tires.
  • Page 222 Operation Driving instructions Winter driving instructions The most important rule for slippery or icy roads is to drive sensibly and to avoid abrupt acceleration, braking and steering maneuvers. Do not use the cruise control system under such conditions. When the vehicle is in danger of skidding, move selector lever to position N or in case of manual transmission declutch.
  • Page 223 Operation Driving instructions Driving abroad Abroad, there is a widely-spread Mercedes-Benz service network at your disposal. If you plan to drive into areas which are not listed in the index of your Mercedes-Benz Center directory, you should request pertinent information from...
  • Page 224 Refer to the radio transmitter operation in- structions regarding use of an external an- tenna. Catalytic converter Your Mercedes-Benz is equipped with monolithic type catalytic converters, an important element in conjunction with the oxygen sensors to achieve substantial con- trol of the pollutants in the exhaust emis- sions.
  • Page 225 Mercedes-Benz Center authorized techni- cians. Engine adjustments should not be altered in any way. Moreover, the specified service jobs must be carried out regularly according to Mercedes-Benz servicing re- quirements. For details refer to the Service Booklet. Warning! Inhalation of exhaust gas is hazardous to your health.

  • Page 226: At The Gas Station

    Never allow sparks, flame or smoking materials near gasoline! Warning! Flexible Fuel Vehicles (MY 2003 Mercedes-Benz C 320 models, except those equipped with manual transmission or 4MATIC*) only: Ethanol fuel (E85) and its vapors are highly flammable, poisonous and burn easily. Etha-...
  • Page 227 More information on gasoline can be found in the Factory Approved Service Products pamphlet. Flexible Fuel Vehicles: MY 2003 Mercedes-Benz C320 models, except those equipped with manual transmis- sion or 4MATIC*. More information on Flexible Fuel Vehi- cles can be found in the “Technical Da- ta”...

  • Page 228: Engine Compartment

    Operation Engine compartment Engine compartment Hood Warning! Do not pull the release lever while the vehi- cle is in motion. Otherwise the hood could be forced open by passing air flow. Opening 1 Hood release Pull lever 1 downwards. The hood is unlocked. To avoid damage to the windshield wip- ers or hood, never open the hood if the wiper arms are folded forward away...
  • Page 229 Warning! If you see flames or smoke coming from the engine compartment, or if the coolant tem- perature display indicates that the engine is overheated, do not open the hood. Move away from vehicle and do not open the hood until the engine has cooled.
  • Page 230 Be careful not to spill any oil when adding. Avoid environmental damage caused by oil entering the ground or water. Excessive oil must be siphoned or drained off. It could cause damage to the engine and catalytic converter not covered by the Mercedes-Benz Limited Warranty.
  • Page 231 “Technical data” section ( page 330). Operation Engine compartment Transmission fluid level The transmission fluid level does not need to be checked. If you notice transmission fluid loss or gear shifting malfunctions, have an authorized Mercedes-Benz Center check the automatic transmission.
  • Page 232 Operation Engine compartment Coolant level The engine coolant is a mixture of water and anticorrosion/antifreeze. To check the coolant level, the vehicle must be parked on level ground and the engine must be cool. The coolant expansion tank is located on the passenger side of the engine compart- ment.
  • Page 233 When replacing the battery, always use batteries approved by Mercedes-Benz. If you do not intend to operate your vehicle for an extended period of time, consult an authorized Mercedes-Benz Center about steps you need to observe.
  • Page 234 Operation Engine compartment Windshield washer system and headlamp cleaning system Fluid for the windshield washer system and the headlamp cleaning system is supplied from the windshield washer reservoir. It has a capacity of Vehicles without headlamp cleaning system: approx. 3.2 US qt. (3 l). Vehicles with headlamp cleaning sys- tem: approx.

  • Page 235: Tires And Wheels

    When replacing rims, use only genuine Mercedes-Benz wheel bolts specified for the particular rim type. Failure to do so can re- sult in the bolts loosening and possibly an accident.
  • Page 236 Operation Tires and wheels Life of tire The service life of a tire is dependent upon varying factors including but not limited to: Driving style Tire pressure Distance driven Warning! Tires and spare tire should be replaced after six years, regardless of the remaining tread. Keep unmounted tires in a cool, dry place with as little exposure to light as possible.
  • Page 237 Warning! Have the tightening torque checked after changing a wheel. Wheels could become loose if not tightened with a torque of 80 ft.lb. (110 Nm). Use only genuine Mercedes-Benz wheel bolts specified for your vehicle's rims.

  • Page 238: Winter Driving

    Operation Winter driving Winter driving Before the onset of winter have your vehi- cle winterized at an authorized Mercedes-Benz Center. This service in- cludes: Check of anticorrosion and antifreeze concentration. Addition of cleaning concentrate to the water of the windshield and headlamp cleaning system.
  • Page 239 Chains should only be used on the rear wheels. Follow the manufacturer’s mounting instructions. Use only snow chains that are ap- proved by Mercedes-Benz. Your autho- rized Mercedes-Benz Center will be glad to advise you on this subject.
  • Page 240 If you have exceeded the suggested ser- vice term, you will see the following mes- sage in the multifunction display: SERVICE A EXCEEDED BY XX DAYS SERVICE A EXCEEDED BY XX MILES (KM) The Mercedes-Benz Center will reset the service indicator following a completed service.
  • Page 241 Resetting the service indicator In the event that the service on your vehi- cle is not carried out by an authorized Mercedes-Benz Center, you can reset the service indicator yourself. Switch ignition on. The standard display of the control sys- tem appears ( page 112).

  • Page 242: Vehicle Care

    Post-production treatment is neither necessary nor recommended by Mercedes-Benz because of the possibility of incompatibility between materials used in the production process and others ap- plied later.
  • Page 243 Mercedes-Benz Center. The following topics deal with the cleaning and care of your vehicle and give important “how-to” information as well as references to Mercedes-Benz approved car-care prod- ucts. Additional information can be found in the booklet “Vehicle Care Guide”.
  • Page 244 Vehicle washing Do not use hot water or wash your vehicle in direct sunlight. Use only a mild car wash detergent, such as Mercedes-Benz ap- proved Car Shampoo. Thoroughly spray the vehicle with a dif- fused jet of water. Direct only a very weak spray towards the ventilation intake.
  • Page 245 Mercedes-Benz approved Wheel Care should be used for regular cleaning of the light alloy wheels. If possible, clean wheels once a week with Mercedes-Benz approved Wheel Care, us- ing a soft bristle brush and a strong spray of water. Follow instructions on container.
  • Page 246 Operation Vehicle care Hard plastic trim items Pour Mercedes-Benz approved Interior Care onto soft lint-free cloth and apply with light pressure. Headliner Clean with soft bristle brush, or use a dry-shampoo cleaner in case of excessive dirt. Seat belts The webbing must not be treated with chemical cleaning agents.
  • Page 247 Practical hints What to do if … Where will I find ...? Unlocking/locking in an emergency Opening/closing in an emergency Replacing bulbs Replacing wiper blades Flat tire Battery Jump starting Towing the vehicle Fuses...
  • Page 248 Suggested solution Turn the ESP back on ( page 77). If the ESP cannot be turned back on, have the system checked at an authorized Mercedes-Benz Center as soon as possi- ble. When driving off apply as little throttle as possible.
  • Page 249 Continue driving with added caution. Wheels may lock during hard braking reducing steering capability. Have the system checked at an autho- rized Mercedes-Benz Center as soon as possible. Failure to follow these instructions in- creases the risk of an accident.

  • Page 250: What To Do If

    SRS may not be operational. For your safety, we strongly recommend that you visit an authorized Mercedes-Benz Center immediately to have the system checked; otherwise the SRS may not be activated when needed in an acci-...
  • Page 251 Practical hints What to do if … Suggested solution Release the parking brake ( page 46). Risk of accident! Carefully stop the vehicle and notify an authorized Mercedes-Benz Center. Do not add brake fluid! This will not solve the problem.
  • Page 252 Suggested solution Have the vehicle checked as soon as possible by an authorized Mercedes-Benz Center. An on-board diagnostic connector is used by the service station to link the vehicle to the shop diagnostics sys- tem. It allows the accurate identifica-...
  • Page 253 If the light remains out, have the sys- tem checked as soon as possible by an authorized Mercedes-Benz Center. Do not use the BabySmart restraint to transport children on the front pas- senger seat until the system has been repaired.
  • Page 254 Mercedes-Benz Center. Failure to repair the condition noted may cause damage not covered by the Mercedes-Benz Limited Warranty, or result in property damage or personal injury. Warning! No messages will be displayed if either the instrument cluster or the multifunction dis- play is inoperative.
  • Page 255 Continue driving with added cau- tion. Wheels will lock in hard brak- ing reducing steering capability. Have the system checked at an au- thorized Mercedes-Benz Center as soon as possible. Failure to follow these instructions in- creases the risk of accident.
  • Page 256 If necessary, have the generator and battery checked. Continue driving with added cau- tion. Have the system checked at an au- thorized Mercedes-Benz Center as soon as possible. Failure to follow these instructions in- creases the risk of accident. Continue driving with added cau- tion.
  • Page 257 Do not continue to drive. Otherwise the engine will overheat due to an in- operative water pump which may re- sult in damage to the engine. Notify an authorized Mercedes-Benz Center. If it is intact: Drive immediately to the nearest au- thorized Mercedes-Benz Center.
  • Page 258 Suggested solution Risk of accident! Stop the vehicle and notify an authorized Mercedes-Benz Center. Do not add brake fluid! This will not solve the problem.
  • Page 259 Do not ignore the low engine coolant level warning. Extended driving with the message and symbol displayed may cause serious engine damage not covered by the Mercedes-Benz Limited Warranty. Do not drive without sufficient amount of coolant in the cooling system. The engine will overheat, causing major en- gine damage.
  • Page 260 Only start the engine again after the message disappears. You could otherwise damage the engine. The engine should not be operated with the coolant temperature above 248°F (120°C). Doing so may cause serious engine damage which is not covered by the Mercedes-Benz Limited Warranty.
  • Page 261 Do not continue to drive. Otherwise the engine will overheat due to an inoperative water pump which may result in damage to the engine. No- tify an authorized Mercedes-Benz Center. If it is intact: Do not continue to drive the vehicle with this message displayed.
  • Page 262 ESP. If the ESP message does not go out: Continue driving with added cau- tion. Visit an authorized Mercedes-Benz Center as soon as possible. Failure to follow these instructions in- creases the risk of accident. The display will clear itself after driving a short distance at more than 12 mph (20 km/h).
  • Page 263 If necessary, have the generator and battery checked. Continue driving with added cau- tion. Visit an authorized Mercedes-Benz Center as soon as possible. Failure to follow these instructions in- creases the risk of accident. Continue driving with added cau- tion.
  • Page 264 Check the engine oil level ( page 235) and add oil as re- quired. If you must add engine oil frequent- ly, have the engine checked for possible leaks. Have the oil checked. Have the measuring system checked by an authorized Mercedes-Benz Center.
  • Page 265 The engine oil level warnings should not be ignored. Extended driving with the symbol displayed could result in se- rious engine damage that is not cov- ered by the Mercedes-Benz Limited Warranty. Suggested solution Refuel at the next gas station ( page 232).
  • Page 266 The right turn signal in the side mirror is malfunctioning. This message will only appear if all light emitting diodes have stopped working. Suggested solution Visit an authorized Mercedes-Benz Center as soon as possible. Visit an authorized Mercedes-Benz Center as soon as possible. Visit an authorized Mercedes-Benz Center as soon as possible.
  • Page 267 Suggested solution Replace the bulb as soon as possi- ble. Replace the bulb as soon as possi- ble. Visit an authorized Mercedes-Benz Center as soon as possible. Visit an authorized Mercedes-Benz Center as soon as possible. Visit an authorized Mercedes-Benz Center as soon as possible.
  • Page 268 Replace the bulb as soon as possi- ble. Replace the bulb as soon as possi- ble. Replace the bulb as soon as possi- ble. Replace the bulb as soon as possi- ble. Visit an authorized Mercedes-Benz Center as soon as possible.

  • Page 269: Parking Brake Release

    You are driving with the parking brake set. The seat belt system is malfunctioning. Practical hints What to do if … Suggested solution Visit an authorized Mercedes-Benz Center as soon as possible. Visit an authorized Mercedes-Benz Center as soon as possible. Visit an authorized Mercedes-Benz Center as soon as possible.
  • Page 270 Do not add steering oil without checking the steering system. Do not drive the vehicle. Have the system checked at your authorized Mercedes-Benz Center as soon as possible. Suggested solution Fasten the seat belts. Lock the steering column properly ( page 37).
  • Page 271 SRS may not be operational. For your safety, we strongly recommend that you visit an authorized Mercedes-Benz Center immediately to have the system checked; otherwise the Possible cause One or more main functions of the Tele Aid* system are malfunctioning.
  • Page 272 Start the engine ( page 44). Have the battery checked at a ser- vice station. Continue driving with added cau- tion. Visit an authorized Mercedes-Benz Center as soon as possible. Have the electronic systems checked by an authorized Mercedes-Benz Center ( page 258).
  • Page 273 Where will I find ...? First aid kit The first aid kit is stored in the cargo com- partment behind the left trim panel. Press button 1. Fold down the panel 2. Remove first aid kit 3. Check expiration dates and contents for completeness at least once a year and replace missing/expired items.
  • Page 274 Practical hints Where will I find ...? The following is included in the vehicle tool kit 3: Towing eye bolt Wheel wrench Alignment bolt Vehicle jack Wheel bolts Special fuse puller Spare fuses Vehicle jack The vehicle jack is stored in the cargo com- partment behind the left trim panel.

  • Page 275: Where Will I Find

    Warning! The jack is designed exclusively for jacking up the vehicle at the jack take-up brackets built into both sides of the vehicle. To help avoid personal injury, use the jack only to lift the vehicle during a wheel change. Never get beneath the vehicle while it is supported by the jack.
  • Page 276 Practical hints Where will I find ...? Spare wheel bolts 1 Wheel bolt for light alloy rims 2 Wheel bolt for Minispare wheel or other steel rims Wheel bolts 2 must be used when mount- ing steel wheel rim. The use of any wheel bolts other than wheel bolts 2 for steel wheel rims can cause physical damage to the vehicle.
  • Page 277 3 Arrow 4 Minispare wheel 5 Luggage bowl Remove luggage bowl 5. Remove Minispare wheel 4. Storing the Minispare wheel Place Minispare wheel 4 in wheel well. Place luggage bowl 5 in Minispare wheel. Place storage well casing 2 and turn the retaining screw 1 clockwise as far as it will go to secure the Minispare wheel.
  • Page 278 Practical hints Where will I find ...? Minispare wheel bolts 1 Wheel bolt for light alloy rims 2 Wheel bolt for Minispare wheel or other steel rims Wheel bolts 2 must be used when mounting the Minispare wheel. The use of any wheel bolts other than wheel bolts 2 for the Minispare can cause physical damage to the vehicle.
  • Page 279 Unlocking/locking in an emergency Unlocking the vehicle Unlocking the driver’s door If you are unable to unlock the driver’s door using the SmartKey, open the door using the mechanical key. Unlocking your vehicle with the me- chanical key will trigger the anti-theft alarm system.
  • Page 280 Practical hints Unlocking/locking in an emergency Unlocking the tailgate If you are unable to unlock the tailgate with the key, you can use the emergency re- lease on the inside of the tailgate to unlock 1 Release lever 2 Cover Remove cover 2 from the trim on the tailgate.
  • Page 281 Many states require sellers of batteries to accept old batteries for recycling. When changing batteries, always re- place both batteries. The required replacement batteries are available at any Mercedes-Benz Center. Practical hints Unlocking/locking in an emergency SmartKey 1 Mechanical key...
  • Page 282 Practical hints Unlocking/locking in an emergency Remove mechanical key 1 ( page 285). Insert mechanical key 1 in side open- ing and push gray slide. The battery compartment is unlatched. Pull battery compartment out of the key housing in direction of arrow. Remove the batteries.
  • Page 283 Manually unlocking the transmission selector lever In the case of power failure the transmis- sion selector lever can be manually un- locked, e.g. to tow the vehicle. Open the storage compartment in front of the center armrest. Unlocking/locking in an emergency Release coin holder 1 (e.g.
  • Page 284 Practical hints Opening/closing in an emergency Opening/closing in an emergency Sliding/pop-up roof The sliding/pop-up roof drive is located behind the lens of the interior overhead light. You can open or close the sliding/pop-up roof manually should an electrical malfunc- tion occur. Pry off lens 1 using a flat blade screw- driver.
  • Page 285 Turn crank 3 counterclockwise to: slide roof open lower roof at the rear The sliding/pop-up roof must be resyn- chronized after being operated manually. Practical hints Opening/closing in an emergency...

  • Page 286: Replacing Bulbs

    Correct headlamp adjustment is extremely important. Have headlamps checked and readjusted at regular intervals and when a bulb has been replaced. See your autho- rized Mercedes-Benz Center for headlamp adjustment. Backup bulbs will be brought into use when the following lamps malfunction:...
  • Page 287 Your hands should be dry and free of oil and grease. If the newly installed bulb does not light up, visit an authorized Mercedes-Benz Center. Have the LEDs and bulbs for the follow- ing lamps replaced by an authorized...
  • Page 288 Practical hints Replacing bulbs Replacing bulbs for front lamps Halogen headlamps 1 Bulb socket for turn signal lamp 2 Headlamp cover for high beam head- lamp and for parking and standing lamp 3 Headlamp cover for low beam head- lamp 4 Low beam bulb 5 High beam bulb 6 Bulb socket for parking and standing...
  • Page 289 Parking and standing lamp bulb Switch off the lights. Open the hood ( page 234). Press the clamp and remove headlamp cover 2. Pull out the bulb socket 6 with the bulb. Pull the bulb out of the bulb socket. Insert a new bulb in the socket.
  • Page 290 Practical hints Replacing bulbs Twist bayonet socket 5 counterclock- wise to the stop (do not remove). Pull the bulb out of the socket. Insert the new bulb so that the base lo- cates in the recess in the bayonet socket 5. Twist bayonet socket clockwise until you hear it snap into place.
  • Page 291 Side marker lamp bulb Switch off the lights. Carefully slide lamp towards rear. Remove front end first. Twist bulb socket counterclockwise and pull out. Pull bulb out of the bulb socket. Insert new bulb in socket. Reinstall bulb socket, push in and twist clockwise.
  • Page 292 Practical hints Replacing bulbs 4 Brake lamp 5 Turn signal lamp 6 Backup lamp 7 Rear fog lamp (driver’s side)/tail lamp, parking, standing and side marker lamp Twist bulb socket counterclockwise and pull out. Gently push bulb into socket, turn counterclockwise and remove.

  • Page 293: Replacing Wiper Blades

    Make certain that the wiper blades are properly installed. Improperly installed wiper blades may cause windshield damage. For your convenience, we recommend that you have this work carried out by an authorized Mercedes-Benz Center.

  • Page 294: Flat Tire

    Practical hints Flat tire Flat tire Preparing the vehicle Park the vehicle as far as possible from moving traffic on a hard surface. Turn on the hazard warning flashers. Engage the steering wheel lock in the straight ahead position and set the parking brake.
  • Page 295 always vertical (plumb line) when in use, es- pecially on hills. Always try to use the jack on level surface. Make sure that the jack arm is fully seated in the jack take-up brack- et. Always lower the vehicle onto sufficient capacity jackstands before working under the vehicle.
  • Page 296 Practical hints Flat tire Removing the wheel 1 Alignment bolt Unscrew upper-most wheel bolt and re- move. Replace this wheel bolt with the align- ment bolt 1 supplied in the tool kit. Remove the remaining bolts. Do not place wheel bolts in sand or dirt. This could result in damage to the bolt and wheel hub threads.
  • Page 297 Be sure to use the correct mounting bolts. Warning! Use only genuine equipment Mercedes-Benz wheel bolts. They are identi- fied by the Mercedes star. Other wheel bolts may come loose. Do not tighten the wheel bolts when the ve- hicle is raised.
  • Page 298 Practical hints Flat tire Lowering the vehicle Lower vehicle by turning crank coun- terclockwise until vehicle is resting ful- ly on its own weight. Remove the jack. 1 - 5 Wheel bolts Tighten the five wheel bolts evenly, fol- lowing the diagonal sequence illustrat- ed (1 to 5), until all bolts are tight.
  • Page 299 Have the battery checked regularly by an authorized Mercedes-Benz Center. Refer to Service Booklet for mainte- nance intervals or contact your autho- rized Mercedes-Benz Center for further information. Warning! Do not place metal objects on the battery as this could result in a short circuit.
  • Page 300 Practical hints Battery Warning! With a disconnected battery you will no longer be able to turn the key in the starter switch the selector lever will remain locked in position P Disconnecting the battery Turn off all electrical consumers. Open the hood ( page 234). Remove the filter box.
  • Page 301 Reconnecting the batteries Turn off all electrical consumers. Connect the positive lead and fasten its cover 2. Connect the negative lead 1. NEVER invert the terminal connections. Reinstall the filter box. The battery, its filler caps and the vent tube must always be securely installed when the vehicle is in operation.

  • Page 302: Jump Starting

    (12 V). Jump start- ing with a more powerful battery could damage the vehicle’s electrical system, which will not be covered by the Mercedes-Benz Limited Warranty. Use only jumper cables with sufficient cross-section and insulated terminal clamps.
  • Page 303 Remove the jumper cables first from negative terminals 3 and 4 and then from positive terminals 1 and 2. Have the battery checked at the near- est authorized Mercedes-Benz Center. Vehicles with automatic transmission or 4MATIC*: Do not tow-start the vehicle.

  • Page 304: Towing The Vehicle

    Practical hints Towing the vehicle Towing the vehicle Mercedes-Benz recommends that the vehicle be transported with all wheels off the ground using flatbed or appropriate wheel lift/dolly equipment. This method is preferable to other types of towing. Use flatbed or wheel lift/dolly equip- ment with key in starter switch turned to position 0.
  • Page 305 To be certain to avoid a possibility of damage to the drive train, however, we recommend the drive shaft be discon- nected at the rear axle drive flange (vehicles with 4MATIC*: disconnected at the front and rear axle drive flanges) for any towing beyond a short tow to a nearby garage.
  • Page 306 Practical hints Towing the vehicle Warning! With the engine not running, there is no power assistance for the braking and steer- ing systems. In this case, it is important to keep in mind that a considerably higher degree of effort is necessary to brake and steer the vehicle.
  • Page 307 Installing towing eye bolt 1 Cover on right side of front bumper. 2 Cover on right side of rear bumper. Practical hints Towing the vehicle To remove cover: Press mark on cover in direction of ar- row. Lift cover off to reveal threaded hole for towing eye bolt.
  • Page 308 Practical hints Fuses Fuses Only install fuses that have been tested and approved by Mercedes-Benz and that have the specified amperage rat- ing. Never attempt to repair or bridge a blown fuse. Have the cause determined and remedied by an authorized Mercedes-Benz Center.
  • Page 309 Opening fuse box 4 Fuse box cover 5 Clamps Release clamps 5. Remove cover 4. Closing fuse box Ensure that the sealing rubber is prop- erly positioned. Press the cover down and secure with clamps 5. Auxiliary fuse box in cargo compart- ment The auxiliary fuse box is located in the car- go compartment behind the left hand trim...
  • Page 311 Technical data Spare parts service Warranty coverage Identification labels Layout of poly-V-belt drive Engine Rims and Tires Electrical system Main Dimensions Weights Fuels, coolants, lubricants etc. Consumer information...

  • Page 312: Spare Parts Service

    More than 300000 different spare parts for Mercedes-Benz models are available. Mercedes-Benz original spare parts are subjected to stringent quality inspections. Each part has been specifically developed, manufactured or selected for and adapted to Mercedes-Benz vehicles.

  • Page 313: Warranty Coverage

    Emission Performance Warranty California, Maine, Massachusetts, and Vermont Emission Control Systems Warranty Replacement parts and accessories are covered by the Mercedes-Benz Spare Parts and Accessories warranties, copies of which are available at any Mercedes-Benz Center. Loss of Service and Warranty...

  • Page 314: Identification Labels

    Technical data Identification labels Identification labels 1 Certification label 2 Vehicle Identification Number (VIN) 3 Information label, California version Vacuum line routing for emission con- trol system 4 Engine number (engraved on engine) 5 VIN, visible (lower edge of windshield) 6 Emission control label When ordering spare parts, please specify vehicle identification and engine numbers.
  • Page 315 Layout of poly-V-belt drive C 240, C 320 1 Idler pulley 2 Automatic belt tensioner 3 Power steering pump 4 Air conditioner compressor 5 Crankshaft 6 Coolant pump, fan 7 Generator (alternator) Technical data Layout of poly-V-belt drive...
  • Page 316 Maximum engine speed Firing order Poly-V-belt The quoted data apply only to the standard vehicle. See an authorized Mercedes-Benz Center for the corresponding data of all special bodies and special equipment. C 240 (203.261) C 240 4MATIC (203.281) 4-stroke engine, gasoline injection 3.54 in (89.90 mm)
  • Page 317 Wheel offset All season tires (radial-ply tires) Winter tires (radial-ply tires) Moreover, tires and rims not approved by Mercedes-Benz may, under load, ex- hibit dimensional variations and differ- ent tire deformation characteristics under load that could cause them to come into contact with the vehicle body or axle parts.
  • Page 318 Technical data Rims and Tires Spare wheel Your vehicle is equipped with either a spare wheel with full size tire or a Mini- spare wheel. Spare wheel with full size tire Rim (steel) 7J x16 H2 Wheel offset 1.46 in (37 mm) All season tire 205/55 R16 91 H (radial-ply tire)

  • Page 319: Electrical System

    Electrical system Model Generator (alternator) Starter motor Battery Spark plugs Electrode gap Tightening torque C 240 C 240 4MATIC 14 V/120 A 12 V/1.7 kW 12V/100 Ah Bosch F 8 DPP332 NGK PFR 5 R-11 0.039 in (1.0 mm) 15 – 22 ft.lb (20 – 30 Nm) Technical data Electrical system C 320...

  • Page 320: Main Dimensions

    Technical data Main Dimensions Main Dimensions Model Overall vehicle length Overall vehicle width Overall vehicle height Wheelbase Track, front Track, rear C 240 C 320 178.9 in (4543 mm) 68.0 in (1728 mm) 57.8 in (1468 mm) 106.9 in (2715 mm) 58.8 in (1493 mm) 57.6 in (1464 mm) C 240 4MATIC...
  • Page 321 Technical data Weights Weights Roof load max. 220 lb (100 kg)
  • Page 322 2.1 oz (60 g) each High temperature roller bearing grease 0.5 US qt (0.5 l) MB Brake Fluid (DOT 4+) approx. 6.8 US qt (6.4 l) MB 325.0 Anticorrosion/Antifreeze Agent Service Products pamphlet, or inquire at your Mercedes-Benz Center.
  • Page 323 16.4 US gal (62.0 l) Premium unleaded gasoline: 2.1 US gal (8.0 l) Posted Octane 91 (Avg. of 96 RON/86 MON) Flexible Fuel Vehicle (MY 2003 Mercedes-Benz C 320 models, except those equipped with manual transmission or 4MATIC*): Alternative fuel -- ethanol fuel (E85)
  • Page 324 Please follow FSS recommendations for scheduled oil changes. Failure to do so could result in engine damage not covered by the Mercedes-Benz Limited Warranty. Engine oil additives Do not blend oil additives with engine oil. They may be harmful to the engine opera- tion.
  • Page 325 Fuel requirements MY 2003 Mercedes-Benz C 320 mod- els, except those equipped with manu- al transmission or 4MATIC*, are Flexible Fuel Vehicles. These vehicles are designed to operate...
  • Page 326 Mercedes-Benz Limited Warranty. Flexible Fuel Vehicles MY 2003 Mercedes-Benz C 320 models, except those equipped with manual trans- mission or 4MATIC*, are Flexible Fuel Ve- hicles.
  • Page 327 32°F (0°C). At low temperatures the use of a block heater (Canada only) is recom- mended (see your authorized Mercedes-Benz Center for further informa- tion). Rough idling may also be experi- enced at such temperatures before the engine is fully warmed up.
  • Page 328 Coolant system design and coolant used stipulate the replacement interval. The above replacement interval is only applica- ble if MB 325.0 Anticorrosion/Antifreeze solution or other Mercedes-Benz approved products of equal specification (see Facto- ry Approved Service Products pamphlet) are used to renew the coolant concentra- tion or bring it back up to the proper level.
  • Page 329 Before the start of the winter season (or once a year in hot southern regions), you should have the anticorrosion/antifreeze concentration checked. The coolant is also regularly checked each time you bring your vehicle to your authorized Mercedes-Benz Center for service.
  • Page 330 Technical data Fuels, coolants, lubricants etc. Windshield and headlamp washer system Both the windshield and headlamp washer systems are supplied from the windshield washer fluid reservoir. The washer fluid reservoir has a capacity of approx. 6.4 US qt (6.0 l) in vehicles with head- lamp cleaning system* 3.2 US qt (3.0 l) in vehicles without headlamp cleaning system...

  • Page 331: Consumer Information

    Consumer information The following text is published as required of all manufacturers of passenger cars un- der Title 49, Code of U.S. Federal Regula- tions, Part 575 pursuant to the “National Traffic and Motor Vehicle Safety Act of 1966”. Uniform tire quality grading Quality grades can be found, where appli- cable, on the tire sidewall between tread shoulder and maximum section width.
  • Page 332 Technical data Consumer information Temperature The temperature grades are A (the high- est), B, and C, representing the tire’s resis- tance to the generation of heat and its ability to dissipate heat when tested under controlled conditions on a specified indoor laboratory test wheel.
  • Page 333 (indicator lamp 7 on the center console lights up). See your autho- rized Mercedes-Benz Center for availabili- BabySmartTM compatible child seats Special restraint system for children. The sensor system for the passenger seat pre-...
  • Page 334 Technical terms COMAND* (Cockpit Management and Data Sys- tem) Information and operating center for vehicle sound and communications systems, including the radio and navi- gation system, as well as for other op- tional equipment (CD changer*, telephone*, etc.). Control system The control system is used to call up vehi- cle information and to change component settings.
  • Page 335 Engine speeds within the red marking of the tachometer dial. Avoid this engine speed range, as it may result in serious en- gine damage that is not covered by the Mercedes-Benz Limited Warranty. Poly-V-belt drive Drives engine-components (alternator, AC compressor, etc.) from the engine.
  • Page 336 Used to switch the automatic transmission between standard operation S and winter operation W. Remote Vehicle Diagnostics Transmission of vehicle data and current location to the Mercedes-Benz Customer Assistance Center for subscribers to Tele Aid service. REST (Residual engine heat utilization)
  • Page 337 Tele Aid* System (Telematic Alarm Identification on De- mand) The Tele Aid system consists of three types of response: automatic and man- ual emergency, roadside assistance and information. Tele Aid is initially ac- tivated by completing a subscriber agreement and placing an acquain- tance call.
  • Page 339 ABS 23, 73, 339 ABS control 74 Malfunction indicator lamp 255 Messages in display 261 Warning lamp 255 Accelerator position, automatic transmission 140 Accident In case of 50 Activating Air circulation mode 148 Air conditioning (cooling) 150, 159 Air recirculation mode 148, 156 Anti-theft alarm system 79 Automatic climate control 153 Central locking (control system) 125...
  • Page 340 Index Air volume Adjusting 147, 155 AIRBAG OFF indicator lamp 259 Airbags 57 BabySmart deactivation system 67 Children 58 Front 60 Passenger 60 Safety guidelines 59 Side impact 61 Window curtain 61 Alarm Audible 72, 80 Canceling 80 Visual 79 Alarm system Anti-theft 79 Alignment bolt 302, 339...
  • Page 341 Gear shifting malfunctions 140 Kickdown 140 Manual shifting 136 One-touch gearshifting 136 Program mode selector switch 139 Selector lever position 135 Starting with 44 Transmission fluid 237 Winter program mode 139 Auxiliary fuse box 315 BabySmart Airbag deactivation system 67 Compatible child seats 67 Self-test 67 BabySmart...
  • Page 342 Index Button Audio system 164 CAC (Customer assistance center) 339 California Important notice 11 Calling up Range (distance to empty) 130 Service indicator 247 CAN system 339 Capacities Fuels, coolants, lubricants, etc. 328 Cargo area see Cargo compartment 87 Cargo compartment Auxiliary fuse box 315 Lighting 103 Parcel net 196...
  • Page 343 MB Tex upholstery 252 Plastic and rubber parts 252 Seat belts 252 Steering wheel 251 Windows 251 Windshield 49 Wiper blades 251 Climate control 144 Adjusting 147 Defogging windshield 147 Defrosting 147 Rear window defroster 149 Setting the temperature 146 Clock 23, 118 Closing Glove box 203...
  • Page 344 Index Driving uphill 191 Fine adjustment 192 Saving current speed 191 Setting speeds 192 Cruise control lever 190 Cruising range, fuel 333 Cup holder Cleaning 251 In front seat armrest 204 In rear seat armrest 205 Customer assistance system (CAC) 339 Daytime running lamp mode 100 Setting 121 Deactivating...
  • Page 345 Downhill driving Cruise control 191 Downshifting 134, 136 Drink holder see Cup holder 204 Drinking and driving 223 Driving General instructions 40, 223 Hydroplaning 226 In winter 228 Problems 50 Safety systems 73 Through standing water 229 Traveling abroad 229 Driving instructions 223 Driving off 225 Driving safety systems...
  • Page 346 Index Checking level 235 Consumption 235 Display messages 270 Filler neck 236 Messages in display 237, 270 Viscosity 340 Engine oil level see Oil level 233 ESP 23, 75, 340 Four wheel electronic traction system with ESP 78 Messages in display 268 Switching off 77 Switching on 77 Warning lamp 254...
  • Page 347 Reserve warning 23 Switching (Flexible fuel vehicle) 332 Technical data 328 Fuel additives 332 Fuel consumption statistics After start 129 Since last reset 129 Fuel filler flap 232 Locking 232 Opening 288 Unlocking 232 Fuel requirements 331 Fuel reserve tank Message in display 271 Fuel tank Capacity 329...
  • Page 348 Index Headlamp cleaning system 240 Headlamp shut-off delay see Delayed shut-off, exterior lamps Headlamps Automatic control 99 Bi-Xenon type* Replacing bulbs 295 Cleaning 250 Cleaning system 143, 240 Halogen-type Replacing bulbs 294 Refilling washer fluid 240 Switching off 52 Switching on 47 Washer fluid 336 Washer system 336 Headliner...
  • Page 349 Operating 220 Rolling code programming 219 Interior lighting 102 Activating automatic control 102 Deactivating automatic control 102 Delayed shut-off 124 Manual operation 102 Interior storage spaces 203 Armrest 206 Cup holder 204 Glove box 203 Parcel net in front passenger footwell 206 Storage compartment in front of armrest 205...
  • Page 350 Index License plate lamps Messages in display 274 Replacing bulbs 293, 298 Light alloy wheels Cleaning 251 Technical data 323 Light sensor 271 Lighter see Cigarette lighter 208 Lighting 98 Automatic headlamp mode 99 Cargo compartment 103 Combination switch 101 Daytime running lamp mode 100 Door entry lamps 103 Exterior lamp switch 98...
  • Page 351 Manual seat Adjusting 33 Adjusting backrest tilt 33 Adjusting head restraint height 33 Adjusting head restraint tilt 34 Adjusting seat cushion tilt 33 Adjusting seat height 33 Front seat head restraints 91 Seat fore and aft adjustment 33 Manual transmission 134 Shifting into reverse 134 Starting with 44 MAXCOOL maximum cooling 156...
  • Page 352 Index Tailgate 277 Tele Aid* 277 Telephone* 277 Washer fluid 278 Multifunction steering wheel 24, 108, Buttons 108 Navigation system Operating 114 See separate COMAND* operating in- structions Network provider 131 Night security illumination 100 Setting 122 Occupant safety 56 Airbags 57 Children and airbags 58 Children in the vehicle 65...
  • Page 353 Overhead control panel 27 Paintwork 249 Panic alarm 72 Panic button on SmartKey 72 Parcel net In cargo compartment 196 In front passenger footwell 206 Parking 51, 225 Parking brake 46, 51 Engaging 51 Message in display 275 Releasing 46 Parking lamps Replacing bulbs 292, 293, 295, 296 Switching on 98...
  • Page 354 Index Vehicle tool kit 279 Premium unleaded gasoline 331 Problems While driving 50 With vehicle 17 Product information 9 Program mode selector switch Automatic transmission 139 Program mode selector switch (Automatic transmission) 342 Quick search Phone book* 133 Radio Selecting stations 113 Station search 113 Station selection setting 125 Radio mode 167...
  • Page 355 Replacing Backup lamp bulbs 297 Brake lamp bulbs 297 Bulbs 292 Front lamp bulbs 294 Front turn signal bulbs 294, 295 Fuses 315 High beam bulbs 294 High beam bulbs (xenon-type headlamps) 295 License plate lamp bulbs 298 Low beam bulbs 294 Parking lamp bulbs 295, 296 Rear fog lamp bulbs 297 Rear lamp bulbs 293, 297...
  • Page 356 Index Seats 90 Adjusting 32 Easy entry/exit feature 90 Heater 94 Manual 33 Multicontour seat 93 Power seats 34 Rapid seat heating 94 Split rear bench seat 199 Securing cargo Cargo tie-down rings 202 Selecting Display 120 Selector lever 23 Lock 44 Position (automatic transmission) 23, 135...
  • Page 357 Selective 85 Settings menu Functions in 116 Individual vehicle settings 116 Submenus 116 Shift lock (Automatic transmission) 342 Shifting Gear selector lever positions 138 Gearshift lever 134 Into optimal gear range (automatic transmission) 136 Into reverse (manual transmission) 134 Shutting off Delayed (exterior lamps) 122 Side impact airbags 61 Side marker lamps...
  • Page 358 Index Standing water Driving instructions 229 Starter switch 21, 31 Positions 31 Starting difficulties 45 Starting position 31 Starting the engine 44 Station (radio) Search 113 Station selection Setting 125 Steel rims Technical data 323 Steering column Height adjustment 37, 38 Length adjustment 37, 38 Steering gear oil Message in display 276...
  • Page 359 Synchronizing Power windows 186 Sliding/pop-up roof 189 Tachometer 23, 105 Displaying gear range 137 Overspeed range 105 Tail lamps Cleaning 250 Replacing bulbs 293, 297 Tailgate Closing 87 Message in display 277 Opening 87 Tar stains 249 Technical data 330 Brake fluid 330 Coolant 328 Coolants 334...
  • Page 360 Index Tilt Backrest 33 Head restraint 34 Seat cushion 33 Time Setting hours 118 Setting minutes 118 Time display Setting 119 Tire inflation pressure Checking 233, 242 Tire speed rating 227 Tire traction 227 Tires 241, 323 Consumer information 337 Direction of rotation 242 Driving instructions 226 Retreads 241...
  • Page 361 In an emergency 285 Selective settings 85 Transmission selector lever manually 289 Vehicle in an emergency 217 With the SmartKey 30 Upgrade signals Tele Aid* 216 Uphill driving Cruise control 191 Upshifting 136 Useful features 203 Ashtrays 207 Cigarette lighter 208 Electrical outlet 208 Garage door opener 218 Interior storage spaces 203...
  • Page 362 Index Warning sounds Drivers seat belts 61 Parking brake 46 Warranty coverage 319 Washer fluid see Windshield washer fluid Washing the vehicle 248 Wear pattern (tires) 243 Weights 327 Wheel change Tightening torque 304 Wheels Rotating 243 Tires and wheels 241 Window curtain airbags 61 Windows see Side windows Windshield...
  • Page 369 Mercedes-Benz Center. If your are interested in obtaining service literature for your vehicle, please contact your authorized Mercedes-Benz Center. We con- sider this the best way for you to obtain accurate information for your vehicle.

This manual is also suitable for:

C 240C 240 4maticC 320C 320 4matic

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