AT&T NVG589 Self-Installation Manual

Manage your U-verse Phone and Voicemail features
To manage Phone Features online:
1. Log in to your online account at att.com/myatt
2. Click on HOME PHONE
3. Click on MANAGE FEATURES
To manage Voicemail Features online:
1. Log in to your online account at att.com/myatt
2.
Click on HOME PHONE
3. Click on CHECK VOICEMAIL
4. Click on VOICEMAIL SETTINGS
For more information on managing Phone Features or Voicemail Settings go to att.com/uvfeatures
Having trouble?
Here are a few common issues to check:
What is your service activation date?
Do not attempt to install your service until
2pm or later on your service activation date.
You can find this date on your packing slip.
Still having problems? Many issues can be resolved with these simple steps:
1. Check your connections.
Check all cables and cords to ensure they are connected properly and securely.
2a. Power down, power up.
Unplug the BBU power cord from the back of the Wi-Fi Gateway. Leave the Wi-Fi Gateway
unplugged for 15 seconds and plug it back in.
2b. Wait for blinking indicator lights.
You may need to wait up to two minutes for blinking indicator lights to turn solid green.
Additional AT&T U-verse information
Check out the User Guides online:
Visit att.com/userguides to find an electronic version of
this guide ATT141580884-2 (PnP NVG589 with Voice) and other
support information.
Manage your account:
Go to att.com/myuverse to manage your AT&T U-verse account.
To view & pay your bill download the new myAT&T app at
att.com/anytime today.
¿Habla español?
Por favor visite att.com/uverseguias para ver la informacion en
español. También pueden ver la siguiente guía: ATT141580884-2
(PnP NVG589 with Voice) para más detalles.
Need more help?
Go online: Visit att.com/uversesupport
Call us: Dial 800.288.2020 and ask for "U-verse technical support."
©2014 AT&T Intellectual Property. http://www.att.com/gen/privacy-policy?pid=2587 All rights reserved. AT&T, the AT&T logo and all other AT&T marks
contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
UVEP636_PnP_NVG589_Single_Play_BC_S1
Did you make the required activation call?
You must complete activation for your AT&T
U-verse Voice service to work correctly.
See step 3.
Accessibility Support:
Alternate formats now available in Large Print or Braille. Call
800.288.2020 and request your guide number (ATT141580884-2) in
an alternate format. Additional accessibility support:
• Customers with Disabilities:
- Voice Calls: 800.288.8303
- TTY Calls: 800.536.8890
• Repair Center:
- Voice Calls: 800.246.8464
- TTY Calls: 800.397.3172
• Accessible Tagged PDF: Visit att.com/userguides
• Device Compatibility Feature: Compatible to any TTY/TDD devices
with standard phone line
AT&T U-verse

Before installation:

Do not attempt to install your service
until 2pm or later on your service
activation date. You can find this date on
your packing slip.
Get started
These instructions will guide you through the process installing U-verse Voice.
Before you begin:
1. Check your service activation date.
Do not attempt to install your services until 2pm or later on the date provided to you by AT&T.
8pm
This date is also located on your packing slip.
In the box:
Battery backup
UVEP636_PnP_NVG589_Single_Play_FC_S1
Voice
®
self-
installation
guide
Total approximate installation time: 45 minutes
911
Acknowledgment
User Guide
AT&T U-verse
Te rms of Servi ce
Packing 911 Acknowledgment form
Slip Terms of Service
AT&T U-verse Voice User Guide
911 stickers
FPO
(PnP NVG589 with Voice)
06/14
ATT100070695
ATT141580884-2