AT&T NVG589 Self-Installation Manual

Manage your U-verse Phone and Voicemail features
To manage Phone Features online:
1. Log in to your online account at att.com/myatt
2. Click on HOME PHONE
3. Click on MANAGE FEATURES
For more information on managing Phone Features or Voicemail Settings go to att.com/uvfeatures
Having trouble?
Here are a few common issues to check:
What is your service activation date?
Do not attempt to install your service until
2pm or later on your service activation date.
You can find this date on your packing slip.
Still having problems? Many issues can be resolved with these simple steps:
1. Check your connections.
Check all cables and cords to ensure they are connected properly and securely.
2. Power down, power up.
Unplug the power cord from the back of the Wi-Fi Gateway. Leave the Wi-Fi Gateway
unplugged for 15 seconds and plug it back in. You may need to wait up to two minutes
for blinking indicator lights to turn solid green.
Additional AT&T U-verse information
Manage your account:
Available 24/7, download the myAT&T app at
att.com/myattapp from your mobile device.
Support:
· For U-verse support, including live chat, go
to att.com/uversesupport
· Visit att.com/userguides to find this guide:
PnP NVG589 Internet + Voice
¿Habla español?
Por favor visite att.com/uverseguias para ver la informacion en español. También pueden
ver la siguiente guía: ATT141210881-3 (PnP NVG589 Internet + Voice) para más detalles.
Need more help?
Visit att.com/uversesupport
Call us at 800.288.2020 and ask for "U-verse technical support."
©2015 AT&T Intellectual Property. http://www.att.com/gen/privacy-policy?pid=2587 All rights reserved. AT&T, the AT&T logo and all other AT&T marks
contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
To manage Voicemail Features online:
1. Log in to your online account at att.com/myatt
2. Click on HOME PHONE
3. Click on CHECK VOICEMAIL
4. Click on VOICEMAIL SETTINGS
Did you activate your services?
You must complete activation for your Internet
and Voice services to work correctly.
See Step 3 inside.
Accessibility Support:
Alternate formats now available in Large Print or Braille.
Call 800.288.2020 and request your guide number
(ATT141210881-3)
· Special Needs Equipment:
- Phone: 877.902.6350
- TTY: 800.772.2889
· Repair Center:
- Phone: 800.246.8464
- TTY: 800.397.3172
· Accessible Tagged PDF: Visit att.com/userguides
· Device Compatibility Feature: Compatible with any TTY/TDD
devices with standard phone line
AT&T U-verse
High Speed Internet
Wi-Fi Gateway

Before installation:

Do not attempt to install your
service until 2pm or later on your
service activation date. You can find
this date on your packing slip.
Get started
1. Check your service activation date.
Do not attempt to install your services until
8pm
2pm or later on the date provided to you
by AT&T. This date is also located on your
packing slip.
In the box:
Terms of Service
Quick Guide
User Guide Terms of Service
Quick Guide
User Guide
1 Yellow Ethernet cable
911
Acknowledgment
Terms of Service
1 Green data cable
AT&T U-verse
911 Acknowledgment form AT&T U-verse
Terms of Service
AT&T U-verse
AT&T U-verse Voice User Guide
AT&T High Speed Internet User Guide
Packing slip
911 stickers
Images are not to scale.
Voice and
®
self-
installation
guide
Approximate installation time: 30 minutes
2. Do you have a monitored home security system or
health alarm?
If either of these apply to you, you will need an AT&T technician
to install your service. Call 800.288.2020 to schedule an
appointment. Additional charges will apply for professional
installation services from an AT&T U-verse service technician.
Also needed:
Your 4-digit passcode.
You received a separate
letter confirming the 4-digit
passcode you designated
when placing your order.
Reminder:
· Your gateway does not contain a battery backup
· Battery backup is available for purchase from third party
manufacturers and retailers to keep you connected in the
event of a power failure. Visit att.com/batterybackup
for more information
(PnP NVG589 Add Internet + Voice)
02/15
FPO
ATT100070695
ATT141210881-3