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If you experience a problem with this unit, check the chart below before calling for service.
SYMPTOM
Unit will not
turn on.
No sound.
FM distorted.
Download Failure.
The computer is not
recognizing the
player.
WMA files with DRM
cannot playback.
TROUBLESHOOTING GUIDE
CAUSE
Dead battery, or not
installed properly.
Lock switch is in the
Lock position.
Headphones are not
inserted.
Volume is set too
low.
The MP3 or WMA files Download uncorrupted
are corrupted.
Station not tuned.
Damaged USB cable.
The USB cable is
not securely connected. securely connected.
Driver is not installed
or computer is not
compatible.
Incorrect downloading
methods.
Replace battery and install
properly.
Slide switch to the Unlock posi-
tion.
Insert headphones.
Raise the volume.
files.
Retune station and extend
headphone wire.
Replace cable.
Make sure USB cable is
Install driver and/or see
pages 9 through 14 for
compatibility.
See pages 15 through 16 to
download WMA files with DRM.
34
SOLUTION
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