Memorex MMP8565 Troubleshooting Manual

Memorex MMP8565 Troubleshooting Manual

Memorex mmp8565: user guide
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Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . 2
FCC Declaration . . . . . . . . . . . . . . . . . . . . . . 3
EIA Guidelines. . . . . . . . . . . . . . . . . . . . . . . . 4
Location of Controls . . . . . . . . . . . . . . . . . . . 6
Charging the Battery . . . . . . . . . . . . . . . . . . . 7
Installing MP3 Player Utilities 5.10 . . . . . . . 12
(Video Converter) . . . . . . . . . . . . . . . . . . . . 14
General Operation . . . . . . . . . . . . . . . . . . . 16
• Turning the Power On/Off. . . . . . . . . . . . 16
• MENU/Lock Button . . . . . . . . . . . . . . . . . 16
• Headphones Jack. . . . . . . . . . . . . . . . . . 17
• Volume Buttons . . . . . . . . . . . . . . . . . . . 17
• To Listen to MP3s/WMAs . . . . . . . . . . . . 18
• High-Speed Music Search . . . . . . . . . . . 21
• Forward/Reverse Skip . . . . . . . . . . . . . . 21

TABLE OF CONTENTS

1
• To Watch Videos. . . . . . . . . . . . . . . . . . . 25
• High-Speed Video Search . . . . . . . . . . . 26
• Forward/Reverse Skip . . . . . . . . . . . . . . 26
• To View Photos. . . . . . . . . . . . . . . . . . . . 27
• Thumbnail View . . . . . . . . . . . . . . . . . . . 28
• Slide Show View. . . . . . . . . . . . . . . . . . . 28
Settings Menu . . . . . . . . . . . . . . . . . . . . . . 29
Troubleshooting Guide . . . . . . . . . . . . . . . 40
Formatting the Player . . . . . . . . . . . . . . . . 42
Resetting the Unit . . . . . . . . . . . . . . . . . . . 43
Updating the Firmware . . . . . . . . . . . . . . . 43
Specifications . . . . . . . . . . . . . . . . . . . . . . 44
XXA TOC and page
refers will be redone
when comment process
is complete. XXB

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Summary of Contents for Memorex MMP8565

  • Page 1: Table Of Contents

    Charging the Battery ....7 Downloading and Transferring Files ..8 Installing MP3 Player Utilities 5.10 ..12 Using MP3 Player Utilities 5.10 (Video Converter) .
  • Page 2: Precautions

    COPYRIGHT: • Distributing copies of MP3, WMA with DRM or WAV tracks without permission is a violation of international copyright laws. SAFETY: • Vibration experienced during walking or exercising will not affect the player. However, dropping the player or dropping a heavy object on the player may result in damage or sound distortion.
  • Page 3: Fcc Declaration

    FCC DECLARATION This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: 1) This device may not cause interference, and 2) This device must accept any interference received, including interference that may cause undesired operation.
  • Page 4 Dear Customer: Selecting fine audio equipment such as the unit you’ve just purchased is only the start of your musical enjoyment. Now it’s time to consider how you can maximize the fun and excitement your equipment offers. This manufacturer and the Electronic Industries Association’s Consumer Electronics Group want you to get the most out of your equipment by playing it at a safe level.
  • Page 5 Level Example Quiet library, soft whispers Living room, refrigerator, bedroom away from traffic Light traffic, normal conversation, quiet office Air conditioner at 20 feet, sewing machine Vacuum cleaner, hair dryer, noisy restaurant Average city traffic, garbage disposals, alarm clock at two feet THE FOLLOWING NOISES CAN BE DANGEROUS UNDER CONSTANT EXPOSURE: Subway, motorcycle, truck traffic, lawn mower Garbage truck, chain saw, pneumatic drill...
  • Page 6: Location Of Controls

    Headphone Jack (HEADPHONES PART NO. 261-32000-E010*) Display Navigation π Button Navigation √/Skip/Search o Button Navigation † Button USB Jack (USB CABLE PART NO. 337-01000-E050*) Reset Button (Inside the Recess Hole) Volume + Button Volume - Button 10. MENU/Lock Button 11. Power On/Off Button 12.
  • Page 7: Charging The Battery

    This unit has a built-in Lithium Polymer rechargeable battery. When the bars in the battery indicator (in the display) become low (see Figure 1) and especially when the bars turn red, recharge the battery as follows. 1. Connect the USB cable to the USB jack on the bottom of this unit and to the USB port on your computer (as shown);...
  • Page 8 SUPPORTED OPERATING SYSTEMS AND FORMATS SUPPORTED OPERATING SYSTEMS This unit is compatible with Windows XP (SP2) with Windows Media Player 10, or above. Please refer to the following pages to learn how to: transfer video, music and photo files, convert music on an audio CD into MP3 or WMA format using Windows Media Player 10, transfer MP3/WMA files and WMA files with DRM 9 or 10 using Windows Media Player 10.
  • Page 9 Software Installation CD General Information The MyDJ Plug-In is for Windows Media Player and is compatible with Microsoft Windows XP (Home or Professional Edition with Service Pack 2 or higher). The MusicIP Mixer is compatible with Microsoft Windows ME, 2000 and XP. For Microsoft Windows XP: Use the CD to install the MyDJ Plug-In and Windows Media Player 10 OR the MusicIP Mixer for Windows.
  • Page 10 Procedure to Install the MyDJ Plug-In: (for Windows Media requirements on the previous page): 1. Insert the installation CD-Rom into the CD Drive, then the installation screen will appear. If the installation screen doesn't automatically appear, double-click My Computer then double-click on the CD drive, then the installation screen...
  • Page 11 4. The “Select Installation Folder” screen will appear. It is recommended to keep the folder as is. Then click “Next”. 5. At the “Confirm Installation” screen, click “Next” to start the installation. 6. When successfully completed, the “Installation Complete” screen will appear. Click “Close” to exit the Setup Wizard.
  • Page 12 Once you have installed Windows Media Player 10, you can transfer MP3 files, WMA files, WMA files with DRM 9 or 10 to your player using the “Sync” function. 1. Insert the installation CD-Rom into the CD Drive, then the installation screen will appear. If the installation screen doesn't automatically appear, double-click My Computer then double-click on the CD drive, then the...
  • Page 13 WINDOWS MEDIA PLAYER 10 INSTALLATION 4. Installation will continue. 5. At the Welcome screen, click NEXT. 6. Select the desired privacy options.
  • Page 14 7. Click on Privacy Statement to view the Statement, if desired. When finished, click “Next”. 8. Read the instructions and tick the check boxes as desired. Then click on More Options and tick the check boxes as desired. 9. Click “Finish” to finish the installation of Windows Media Player 10.
  • Page 15 Procedure to Install the MusicIP Mixer: 1. Insert the installation CD-Rom into the CD Drive, then the installation screen will appear. If the installation screen doesn't automatically appear, double-click My Computer then double-click on the CD drive, then the installation screen “Download &...
  • Page 16 4. The “License Agreement” screen will appear. Select “I accept the agreement” and then click “Next”. 5. The “Select Destination Location” screen will appear. It is recommended to keep the folder as is. Then click “Next”. 6. The “Select Start Menu Folder” screen will appear.
  • Page 17 7. The “Select Additional Tasks” screen will appear. Select (check) “Create a desktop icon” and/or “Create a Quick Launch icon”, as desired, and then click “Next”. 8. The “Ready to Install” screen will appear. To continue, click “Install”. 9. The “Completing the MusiclP Mixer Setup Wizard”...
  • Page 18 3. The “Installation Folder” screen will appear. It is recommended to keep the folder as is. At this screen, you can also choose to install MP3 Player Utilities 5.10 for yourself, or for anyone who uses that computer. Then click “Next”.
  • Page 19 “Next”. 5. The “Confirm Installation” screen will appear. Click “Next”. 6. After the program is done installing, the “Installation Complete” screen will appear. Click “Close” to end installation. See page XX for how to use MP3 Player Utilities 5.10.
  • Page 20: Downloading And Transferring Files

    For Windows XP, you can also utilize Windows Media Player 10 software to convert music on an audio CD into MP3 or WMA format as follows: Open the Windows Media Player 10 Browser, then click on the “Rip” icon on the top tool bar. Insert a music CD into the CD-Rom drive of your computer.
  • Page 21 TRANSFERRING MP3/WMA/VIDEO/PHOTO FILES AND WMA FILES WITH DRM 9 OR DRM 10 USING WINDOWS MEDIA PLAYER 10 (FOR WINDOWS XP ONLY) To transfer MP3/WMA/VIDEO/PHOTO/WMA files with DRM 9 or 10 to the player, follow the procedure described below using WMP (Windows Media Player) 10. Before beginning the procedure, please connect the unit to the computer as previously described.
  • Page 22 CREATING A PLAYLIST Follow the steps below to create a playlist in the Music menu: 1. Connect your player to the USB port on your computer as shown on page XX. 2. Press and hold the Enter/Play/Pause ®p button for three seconds. 3.
  • Page 23 USING THE MyDJ PLUG-IN The MyDJ Plug-In will open automatically when you start Windows Media Player 10 for the first time after installation. (If you don’t have any songs in your WMP [Windows Media Player] library, you will first need to add some in order to use the MyDJ Plug-In.) The first time you start the MyDJ Plug-In, you will be asked if you wish to save analysis information in your music files.
  • Page 24 USING THE MyDJ PLUG-IN (CONTINUED) The box that appears will display the total number of tracks you have in your WMP library, the number of tracks that are ready to be used on this unit and the number of tracks that could use further validation or extended analysis. NOTE: Selecting a “Processor Load”...
  • Page 25 USING THE MUSICIP MIXER (CONTINUED) For Windows XP Step 1: Locate Music Files The first time the MusicIP Mixer is run, it will prompt you to import music from your My Music folder or from another source folder of your choice. Please note that if you have either iTunes or Winamp installed on your computer, options for importing music from either of these programs’...
  • Page 26 USING THE MUSICIP MIXER (CONTINUED) Step 2: Analyze Your Music Once the import process is complete, the MusicIP Mixer will analyze your tracks and save the data to a cache file on your computer. During the analysis process, the Mixer will detect your audio files’...
  • Page 27 USING THE MUSICIP MIXER (CONTINUED) Viewing Analysis Status (Optional) Analysis progress details are located in the bottom left corner of the Mixer’s status bar. This data is visible at any time during the analysis process. Step 4: Transfer Analyzed Tracks to Your Device To transfer analyzed tracks onto your device, please see page XX.
  • Page 28: Using Mp3 Player Utilities 5.10 (Video Converter)

    “Select” column next to the “File name” of any files that you would like to convert. You can use the previously installed MP3 Player Utilities 5.10 (Video Converter) to convert your video files to AVI files supported by the player.
  • Page 29 4. In the window of files to convert, place a checkmark in the “Select” column next to the “File name” of any files that you would like to convert. Then, click on the “Setting” icon (see illustration on the previous page for icon location). 5.
  • Page 30: General Operation

    Main menu. To turn the unit off, press and hold the Power On/Off button until “Shutting Down” appears in the display. NOTE: The Memorex screen will take several seconds to several minutes to update the player’s library depending on the number of songs that you have transferred to the player.
  • Page 31: Headphones Jack

    HEADPHONES JACK Plug the headphones (included) into the Headphones jack on the top of the unit. VOLUME BUTTONS To control the volume, simply press the Volume +/- button during playback. NOTE: While changing the volume, the volume “pop up” indicator will be overlaid across the bottom of the existing screen and will disappear from the screen after three seconds if neither Volume button is pressed.
  • Page 32: Operation-Music Playback Mode

    TO LISTEN TO MP3s/WMAs This unit supports the following audio formats: MP3, MPEG 1/2/2.5 Layer 3 with a bit rate of 32- 320 kbps, WMA files or WMA with DRM 9 or 10 with a bit rate of 48-192 kbps. Turn the unit on and access the main menu as described on page XX.
  • Page 33 To browse through your music, see more details below: Play Queue: “Play All”, “Clear All”, “Clear Track” and the song's name will appear in the display. Select Play All or the desired song using the Navigation start playback. The unit will play that song and the songs following it. Songs: The song’s name will appear in the display.
  • Page 34: To Delete Songs From The Play Queue

    TO DELETE SONGS FROM THE PLAY QUEUE Enter the Play Queue submenu as described on page XX. To clear all tracks in the queue, use the Navigation 1 and/or select Clear All and then press the Enter/Play/Pause ®p button 3. To clear one track at a time from the queue, use the Navigation button to select Clear Track and then press...
  • Page 35: High-Speed Music Search

    HIGH-SPEED MUSIC SEARCH FORWARD/REVERSE SKIP During playback, press the Navigation √/Skip/Search o button to move the player back to the beginning of the currently playing file. Press the Navigation √/Skip/Search o button repeatedly to move the player back to lower- numbered files.
  • Page 36: Music Contextual Menu-Equalizer

    MUSIC CONTEXTUAL MENU–EQUALIZER While in Music Playback mode (Now Playing screen), press the Navigation button to open the Music Contextual menu. Select a desired “Equalizer” setting (None, Extra Bass, Rock, Jazz, Classical or Pop) using the Navigation ®/Skip/Search n 1 or √/o 2 button, followed by the Enter/ Play/Pause ®p button 3 to confirm.
  • Page 37: Music Contextual Menu-Play Mode

    MUSIC CONTEXTUAL MENU–PLAY MODE While in Music Playback mode (Now Playing screen), press the Navigation button to open the Music Contextual menu. Select a desired “Play Mode” setting (Normal, Shuffle [to randomly play all of the songs], Repeat All [to repeat all songs continuously] or Repeat One [to repeat the selected song continuously]) using the Navigation ®/Skip/Search n 1 or √/o 2...
  • Page 38: Music Contextual Menu-Color Theme

    MUSIC CONTEXTUAL MENU–COLOR THEME While in Music Playback mode (Now Playing screen), press the Navigation button to open the Music Contextual menu. Select a desired “Color Theme” setting (Blue, Cyan, Green, Gold, Purple, Red or Black) using the Navigation ®/Skip/Search n 1 or √/o 2 button.
  • Page 39: Using The Djscan Feature

    MyDJ offers an exciting, new way to enjoy your music! Your music instantly becomes more usable and fun, allowing you to make mixes on the device itself, wherever and whenever you want. By using the djScan, djMix and djMoods options described on the next two pages, you can get an amazing playlist that includes tracks from every corner of your collection—instantly.
  • Page 40: Using The Djmix Feature

    USING THE djMix FEATURE Turn the unit on and access the main menu as described on page XX. Select MyDJ using the Navigation button 1, followed by the Enter/Play/ Pause ®p button 2. USING THE djMoods FEATURE Turn the unit on and access the main menu as described on page XX.
  • Page 41: Operation-Video Playback Mode

    TO WATCH VIDEOS This unit supports the following video formats: AVI support (decoder: xvid, size: 128 x 128 resolution, Frame Per Second: 30fps max, Bit Rate: 768 kbps max, Frequency Range: 8-48kHz, Audio Format: 128kbps, 48kHz, Stereo CBR); WMV support (decoder complexity: simple profile, size 128 x 128 resolution, Frame Per Second: 30fps max, Bit Rate: 384 kbps max , Frequency Range: 8-48kHz, Audio Format: 128kbps, 48kHz, Stereo CBR).
  • Page 42: High-Speed Video Search

    HIGH-SPEED VIDEO SEARCH FORWARD/REVERSE SKIP During playback, press the Navigation √/ Skip/Search o button to move the player back to the beginning of the currently playing file. Press the Navigation √/Skip/Search o button repeatedly to move the player back to lower-numbered files. During playback, press and hold the Navigation ®/Skip/Search n 1 or √/o 2 button to move the player forward or...
  • Page 43: Operation-Photo Playback Mode

    TO VIEW PHOTOS– This unit supports baseline JPEGs. Turn the unit on and access the main menu as described on page XX. Select Photo using the Navigation by the Enter/Play/Pause ®p button 2. During photo playback, press the Navigation ®/Skip/Search n 1 or √/o 2 button to skip to the next or previous photo.
  • Page 44: Thumbnail View

    THUMBNAIL VIEW If you scrolled to Thumbnails in Step 2 on the previous page, press the Enter/Play/Pause ®p button 1; a thumbnail view of the photos will appear in the display. Use the Navigation ®/Skip/Search n or √/o 2 buttons to browse the photos.
  • Page 45: Settings Menu

    SETTING THE COLOR THEME Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation button 1, followed by the Enter/Play/Pause ®p button 2. Select a desired “Color Theme” setting (Blue, Cyan, Green, Gold, Purple, Red or Black) using the Navigation 2 buttons, followed by the Enter/Play/ Pause ®p button 3 to confirm.
  • Page 46 SETTING THE EQUALIZER Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation button 1, followed by the Enter/Play/Pause ®p button 2. Select a desired “Equalizer” setting (None, Extra Bass, Rock, Jazz, Classical or Pop) using the Navigation buttons, followed by the Enter/Play/Pause ®p button 3 to confirm.
  • Page 47: Setting The Play Mode

    SETTING THE PLAY MODE Turn the unit on and access the main menu as described on page . Select Setting using the Navigation button 1, followed by the Enter/Play/Pause ®p button 2. Select a desired “Play Mode” setting (Normal, Shuffle [to randomly play all of the songs], Repeat All [to repeat all songs continuously] or Repeat One [to repeat the selected song continuously]) using the...
  • Page 48 SETTING THE BRIGHTNESS Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation button 1, followed by the Enter/Play/Pause ®p button 2. Select a desired “Brightness” setting (10- 100%) using the Navigation ®/Skip/Search n 1 or √/o 2 buttons, followed by the Enter/Play/Pause ®p button 3 to confirm.
  • Page 49 SETTING THE POWER SAVINGS Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation button 1, followed by the Enter/Play/Pause ®p button 2. Select a desired “Power Savings” setting (Off; 1, 2, 5 or 10 minutes) using the Navigation 1 and/or followed by the Enter/Play/Pause ®p...
  • Page 50 SETTING THE BACKLIGHT TIMER Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation button 1, followed by the Enter/Play/Pause ®p button 2. Select a desired “Backlight Timer” setting (5, 10 or 30 seconds; or Always On) using the Navigation 1 and/or followed by the Enter/Play/Pause ®p...
  • Page 51 SETTING THE TIME Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation button 1, followed by the Enter/Play/Pause ®p button 2. Set the current hour using the Navigation and/or 1 buttons. Then, press the Navigation ®/Skip/Search n button 1 to navigate to the minute.
  • Page 52 SETTING THE LANGUAGE Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation by the Enter/Play/Pause ®p button 2. Select a desired “Language” setting (English or Spanish) using the Navigation 1 and/or 2 buttons, followed by the Enter/Play/Pause ®p button 3 to confirm.
  • Page 53 TO VIEW THE SYSTEM INFO (“ABOUT”) Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation by the Enter/Play/Pause ®p button 2. The “About” screen will display the device information such as the Firmware version, Int. (Internal) Total Memory, Int.
  • Page 54 TO RESTORE THE DEFAULT SETTINGS Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation button 1, followed by the Enter/Play/Pause ®p button 2. Press the Enter/Play/Pause ®p button 1 to reset all of the unit’s settings to the factory default settings.
  • Page 55 TO FORMAT THE PLAYER WARNING! Do not format this player unless it stops working and you are instructed to do so by technical support personnel. Turn the unit on and access the main menu as described on page XX. Select Setting using the Navigation button 1, followed by the Enter/Play/Pause ®p button 2.
  • Page 56: Troubleshooting Guide

    If you experience a problem with this unit, check the chart below before calling for service. SYMPTOM Unit will not turn on. No sound. The computer is not recognizing the player. WMA files with DRM can’t playback. CAUSE Battery is low/empty. Power is not turned on.
  • Page 57 SYMPTOM No buttons work. Unit acting erratically. CAUSE The Lock feature is activated. Unit needs to be reset Reset unit and/or or firmware needs to be update firmware, see updated. Unit needs to be reset Reset unit and/or or firmware needs to be update firmware, see updated.
  • Page 58: Formatting The Player

    Formatting the Player WARNING! Do not format this player unless it stops working and you are instructed to do so by technical support personnel. 1. Use the USB cable to connect the player and the computer. 2. Double click on My Computer, then right click “Media Player”...
  • Page 59: Resetting The Unit

    RESETTING THE UNIT If the unit acts erratically, reset the unit by inserting a thin object (such as a paper clip) into the recessed Reset button. For the Reset button, see page XX for the button's location. FOR FIRMWARE UPGRADE Please visit our Web site at www.memorexelectronics.com to check if there is new firmware available.
  • Page 60: Specifications

    Audio Frequency Range Headphones Output S/N Ratio File Support Picture General Dimension Weight Built-in Memory Built-in Battery Max. Playtime Supported OS Operating Temperature Specifications are subject to change without notice. 20Hz–20KHz 5mW, 32ohm (Max Vol) 90dB (MP3) MPEG 1/2/2.5 Layer 3 with a Bit Rate of 32-320 kbps Windows Media Audio (WMA file with DRM 9 or DRM 10)
  • Page 61 FOR FIRMWARE UPGRADE, PLEASE VISIT OUR WEBSITE AT WWW.MEMOREXELECTRONICS.COM TO CHECK IF THERE IS NEW FIRMWARE AVAILABLE. FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE, PLEASE VISIT OUR WEBSITE AT WWW.MEMOREXELECTRONICS.COM OR CONTACT CUSTOMER SERVICE AT 1-800-919-3647. PLEASE KEEP ALL PACKAGING MATERIAL FOR AT LEAST 90 DAYS IN CASE YOU NEED TO RETURN THIS PRODUCT TO YOUR PLACE OF PURCHASE OR IMATION ELECTRONICS PRODUCTS.

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