Troubleshooting - GE J2B912 Owner's Manual & Installation Instructions

Before you call for service...
Troubleshooting Tips
Problem Possible Causes
Oven light does
Light bulb is loose or defective.
not work
Plug on range is not completely
inserted in the electrical outlet.
Oven will not
The oven temperature is too
self-clean
high to set a self-clean operation.
Oven controls improperly set.
"Crackling" or
This is the sound of the
"popping" sound
metal heating and cooling
during both the cooking and
cleaning functions.
Excessive smoking
Excessive soil.
Oven door will not open Oven too hot.
after a clean cycle
Oven not clean after a
Oven controls not properly set.
clean cycle
Oven was heavily soiled.
"LOCK DOOR" flashes
The self-clean cycle has been
in the display selected but the door is not
closed.
LOCKED DOOR light The oven door is locked
is on when you want
because the temperature
to cook
inside the oven has not
dropped below the
locking temperature.
"F—and a number or
You have a function error code.
letter" flash in the display
If the function code repeats.
Oven shelves are The shelves were cleaned in a
difficult to slide self-clean cycle.
50
What To Do
• Tighten or replace the bulb.
• Make sure electrical plug is plugged into a live, properly
grounded outlet.
• Allow the range to cool to room temperature and
reset the controls.
• See the Using the self-cleaning oven section.
• This is normal.
• Touch the CLEAR/OFF pad. Open the windows to
rid the room of smoke. Wait until the LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.
• Allow the oven to cool below locking temperature.
• See the Using the self-cleaning oven section.
• Clean up heavy spillovers before starting the clean
cycle. Heavily soiled ovens may need to self-clean
again or for a longer period of time.
• Close the oven door.
• Touch the CLEAR/OFF pad. Allow the oven to cool.
• Touch the CLEAR/OFF pad. Allow the oven to cool for
one hour. Put the oven back into operation.
• Disconnect all power to the range for 5 minutes
and then reconnect power. If the function error
code repeats, call for service.
• Apply a small amount of vegetable oil to a paper
towel and wipe the edges of the oven shelves with
the paper towel. Do not spray with Pam
lubricant sprays.
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