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The Call Forwarding Fall Back option can only be enabled when the
call coverage is set to the Send to Voice Mail option. The Call
Forwarding Fall Back option must be disabled if the Send to Number
or No Coverage option is selected.
A telephone number (internal, external or auto attendant)
■
Call coverage can be set to an auto attendant by entering the auto
attendant number in the Send to Number box. If an auto attendant is
configured, the Call Forwarding Fall Back option must be disabled.
No coverage
■
If the No Coverage option is selected and a call is not answered, the
caller will hear a busy tone or an error message depending on the
reason for the unanswered call.
If you enable Do Not Disturb on your phone, calls will automatically go to
the call coverage point, which may or may not be voice mail.
The call coverage point must be set through the VCX User Interface (or
the Administrator Interface). It cannot be set through the Telephone User
Interface.
To log out of the VCX User Interface, follow these steps:
1 From any screen, click the Log Out button just above the copyright
notice.
The Login screen appears.
2 Close your web browser.