Table of Contents
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Service Tag and Express Service Code
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Microsoft Windows License Label
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Solutions — Troubleshooting hints and tips, articles from technicians, online
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courses, frequently asked questions
Community — Online discussion with other Dell customers
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Upgrades — Upgrade information for components, such as memory, the hard
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drive, and the operating system
Customer Care — Contact information, service call and order status, warranty,
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and repair information
Service and support — Service call status and support history, service contract,
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online discussions with technical support
Reference — Computer documentation, details on my computer configuration,
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product specifications, and white papers
Downloads — Certified drivers, patches, and software updates
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Desktop System Software (DSS) — If you reinstall the operating system for
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your computer, you should also reinstall the DSS utility. DSS provides critical
updates for your operating system and support for Dell™ 3.5-inch USB floppy
drives, Intel® Pentium® M processors, optical drives, and USB devices. DSS is
necessary for correct operation of your Dell computer. The software
automatically detects your computer and operating system and installs the
updates appropriate for your configuration.
How to use Windows XP
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Documentation for my computer
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Documentation for devices (such as a modem)
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How to reinstall my operating system
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Back to Contents Page
1. Click the Start button and click Help and Support.
2. Click User's and system guides and click User's guides.
The User's Guide is also available on the optional Drivers and Utilities
CD.
Service Tag and Microsoft Windows License
These labels are located on your computer.
Use the Service Tag to identify your computer when you use
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support.dell.com or contact technical support.
Enter the Express Service Code to direct your call when
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contacting technical support.
Dell Support Website — support.dell.com
NOTE:
Select your region to view the appropriate support site.
NOTE:
Corporate, government, and education customers can also
use the customized Dell Premier Support website at
premier.support.dell.com. The website may not be available in all
regions.
Windows Help and Support Center
1. Click the Start button and click Help and Support.
2. Type a word or phrase that describes your problem and click
the arrow icon.
3. Click the topic that describes your problem.
4. Follow the instructions on the screen.
Operating System CD
The operating system is already installed on your computer. To
reinstall your operating system, use the Operating System CD. See
"Reinstalling Microsoft Windows
XP" for instructions.
After you reinstall your operating system, use the optional
and Utilities
CD to reinstall drivers for the devices that came with
your computer.
Your operating system
product key
computer.
NOTE:
The color of your CD varies based on the operating system
you ordered.
NOTE:
The Operating System CD is optional and may not ship with
your computer.
Drivers
label is located on your
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