Maytag Neptune Washer Use And Care Manual page 15

T
ROUBLESHOOTING
I C
NFORMATION
Information codes may be displayed to help you better understand what is occurring with the washer.
Code
Symbol
Unbalanced load prevented the washer from
spinning.
Door is unlocked when washer is running.
Door is open when washer is running.
The washer failed to lock the door.
Water temperature control problem.
(Heater Control problem)
The washer has tried to fill but has not reached
the proper water level.
The door will not unlock.
Motor not running properly.
The washer is not draining.
The washer has tried to fill but was unsuccessful.
Problem with control.
Electric service was lost when washer was
running.
For any codes not listed above, call Maytag Customer Service at 1-800-688-9900 USA or 1-800-688-2002 Canada.
ODES
Meaning
Redistribute the load, press the Cycle Selector
dial.
Press Power Off pad then restart the cycle. If the
code reappears, call for service, see below.
Close the door tightly and restart the cycle.
If the code reappears, call for service, see below.
Close the door tightly and restart the cycle.
If the code reappears, call for service, see below.
Call for service, see below.
Call for service, see below.
Make sure the door is firmly closed.
Push the Power Off pad to turn off the washer, and
then turn it on using any pad. If the code reappears,
call for service, see below.
Restart the cycle pressing the Cycle Selector dial.
If the code reappears, call for service, see below.
See Troubleshooting "The washer does not drain
and/or spin", page 13. If problem continues, call for
service, see below.
Make sure the water faucets are open all the way.
Check for kinked hoses.
Check inlet screens on fill hoses.
Call for service, see below.
Restart the cycle by pressing the Cycle Selector
dial.
14
Solution