No Video; Privacy Mask Misaligned; Rolling, Noisy, Or Distorted Video - Bosch AUTODOME 7100i Installation Manual

74 en | Troubleshooting
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11.11

No video

Possible root causes
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Solutions
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If OK, then:
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If OK, then:
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If OK, then:
Reset the camera to factory defaults. (Refer to the Troubleshooting section "Completing a
hardware reset.")
11.12

Privacy mask misaligned

Possible root cause
Solution
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Issue a SetScene 110 command to align the mask to the original position.
11.13

Rolling, noisy, or distorted video

Possible root causes
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2023-09-29 | V06 | F.01U.410.315
Check that the fiber optic cable is plugged into the SFP module on both sides of the
network.
Check that the fiber optic cable is not damaged and is terminated properly.
Check that there is a fiber link on the media converter.
Make sure that the fiber optic cable distance specified by the SFP modules used has
not been exceeded.
Power off then power on the camera.
Power off then power on the media converters.
The camera does not have power.
The midspan does not support the correct IEEE standard for the camera model.
The camera uses the wrong type of SFP module.
The camera has the wrong IP address.
Wires in the power cable to the camera may be damaged.
The camera needs a hardware reset.
Check that the mains power to the power supply is on.
Check that the PoE switch or midspan supports IEEE 802.3bt Type 3, Class 6 (60W), for
non-IR models, and IEEE 802.3bt Type 4, Class 8 (90W), for the IR models.
Check that the same SFP module is used on both ends of the fiber, and that it supports
the type of fiber being used. Also make sure that the SFP module supports 1 Gbps.
Check to see if you have a web page.
If you do not, then you may have the wrong IP address. Use Configuration Manager to
identify the correct IP address.
Check that there is 24 V output from the transformer.
Check the integrity of all wires and mating connectors to the camera.
Web browsers or BVMS
– Press the Find home button on the Special Functions menu to align the mask to
the original position.
IntuiKey (when keyboard is connected to BVMS)
Too much vibration on the camera.
The Ethernet cable has damage.
The camera settings are corrupted.
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