Vertical Edge 100 Manuals

Manuals and User Guides for Vertical Edge 100. We have 4 Vertical Edge 100 manuals available for free PDF download: User Manual, Quick Reference Manual

Vertical Edge 100 User Manual (222 pages)

Wave Phone

Brand: Vertical | Category: Telephone | Size: 7 MB

Table of Contents
7
Chapter 1 Introduction

15
- How to Use this Guide
  15
  - Wave Phone Features
    15
  - Specific Phone Model Information and Features
    15
- Getting Help
  16
- List of Features by Phone Type
  17
Chapter 2 Basic Operation

21
Chapter 3 Using Wave Phone Features

35
- Authorization Codes
  37
  - Using Authorization Codes [ALL]
    37
- Auto Dial
  37
  - Programming, Editing, and Using an Auto Dial Button [D]
    37
- Call Appearance
  38
- Call History
  39
  - Using Call History [D]
    39
- Call Park
  40
  - Directed Park [ALL]
    40
  - Self Park [ALL]
    42
  - System Park [ALL]
    44
- Call Pickup
  46
  - Extension Pickup [ALL]
    46
  - Group Pickup [ALL]
    47
- Call Record
  48
  - Recording a Call [D] / [A]
    48
- Call Return
  49
  - Returning a Call [ALL]
    49
- Call Waiting
  49
  - Using Call Waiting [ALL]
    49
- Caller ID Blocking
  52
  - Blocking Caller ID [ALL]
    52
- Callers List
  53
  - Using the Callers List [S]
    53
- Camp-On (Callback)
  56
  - Using Camp-On (Callback) [D] / [A]
    56
- Centrex Features
  57
  - Using Centrex Flash [D] / [A]
    57
- Conference Calls
  58
  - Setting up a Conference Call [ALL]
    58
- Dial-By-Name
  61
  - About Dial-By-Name [D]
    61
- Direct Station Select/Busy Lamp Field (DSS/BLF)
  62
  - Using the DSS/BLF Feature [D]
    62
- Directory List
  63
  - Using the Directory List [S]
    63
- Do Not Disturb
  65
  - Using Do Not Disturb [ALL]
    65
- Flash
  66
  - About Flash [ALL]
    66
- Forward Calls
  67
  - Forwarding Calls [ALL]
    67
- Headset
  71
  - Using a Headset [ALL]
    71
- Hold
  73
  - Station with or Without a Call or Line Appearance
    73
  - Placing a Call on Hold [ALL]
    74
- Hot Desk (Aka Mobile Extension)
  76
  - Using the Hot Desk Feature [ALL]
    76
- Intercom Button
  77
  - Using the Intercom Button [S] / [D]
    77
- Joining a Call
  78
  - Using the Call Break-In Feature [D]
    78
- Message Waiting
  78
- Mobile Extension
  79
  - Using a Remote Phone Without Viewpoint [ALL]
    79
- Multiple Call Handling
  82
  - Using Call Appearance Buttons [S] / [D]
    82
- Mute
  82
- Password Protection
  86
  - Using Password Protection [D]
    86
- Phone Relocation
  87
  - Using the Phone Relocation Feature [D]
    87
- Privacy
  87
  - Using the Privacy Feature [D]
    87
- Redial
  88
  - Using Redial [S] / [D]
    88
- Release
  88
  - Using the Release Button [D]
    88
- Saved Number Redial
  89
  - Using Saved Number Redial [D]
    89
- Shift (Edge and Impact Phone Models Only)
  90
  - Using the Shift Feature [D]
    90
- Silent Monitor
  90
  - Using Silent Monitor (Supervisors Only) [D]
    90
- Speed Dial
  91
  - Using Speed Dial [S]
    91
  - Using System Speed Dial [D] / [A]
    92
- Supervising Calls (Monitor/Coach/Join)
  93
  - Using Call Supervising Features (Supervisors Only) [ALL]
    94
- Transfer
  95
- User Programmable Buttons (on the Phone or Console)
  99
  - Using Programmable Keys [D]
    100
- Voicecall
  101
  - Using the Voicecall Feature [S] / [D]
    101
Chapter 4 Using Voicemail

103
- Accessing Voicemail
  103
- Setting or Changing Your Password
  106
- Listening to and Managing Messages
  107
- Recording and Sending Messages
  112
  - Recording a Message
    112
- Message Delivery Options (Urgent or Private Messages)
  113
- Managing Your Voicemail Account
  114
- Setting Your Status Commands
  117
- Using Visual Voicemail (Digital Phones Only)
  118
Chapter 5 About Wave Sip Phones

121
- Vertical SIP Phones 9133I and 9143I
  122
  - Feature Keys & Functions
    123
- Vertical SIP Phone 9112I
  124
  - Feature Keys & Functions
    125
- Vertical SIP Phones 480I/Ct and 9480I/Ct
  126
- Edge SIP Phone 5000I - 8 Button
  131
  - Feature Keys & Functions
    132
- Edge SIP Phone 5000I - 24 Button
  133
  - Feature Keys & Functions
    134
- Edge SIP Phone 5000I - Large LCD
  135
  - Feature Keys & Functions
    136
- Aastra SIP Phone 53I
  137
  - Feature Keys & Functions
    138
- Aastra SIP Phone 55I
  139
  - Feature Keys & Functions
    140
- Aastra SIP Phone 57I
  141
  - Feature Keys & Functions
    142
- Using a SIP Phone
  143
  - Hard Keys
    143
  - Navigation Arrow Keys (Scroll and Select)
    143
  - Line Appearance Buttons
    144
  - Line Status Lights
    144
  - Display Information
    145
- Phone Settings
  146
  - Setting Options
    146
  - Advanced Volume Controls for the Headset/MIC (Option 7)
    146
- SIP Phone Feature Codes
  149
Chapter 6 About Wave Digital Phones

152
- DECT / Ranger Cordless Phones
  152
  - Feature Keys & Functions
    153
- Edge 100 - 12 Button
  154
  - Feature Keys & Functions
    155
- Edge 100 - 24 Button
  156
  - Feature Keys & Functions
    157
- Edge 700 Phone - 8 Button
  158
  - Feature Keys & Functions
    159
- Edge 700 DSS Console - 48 Button
  159
- Edge 700 Phone - 24 Button
  160
  - Feature Keys & Functions
    161
- Impact SCS (8012) - 12 Button
  162
  - Feature Keys & Functions
    163
- Impact SCS (8024) - 24 Button
  164
  - Feature Keys & Functions
    165
- Impact SCS (8312) - 12 Button
  166
  - Feature Keys & Functions
    167
- Impact SCS (8324) - 24 Button
  168
  - Feature Keys & Functions
    169
  - Infinite Enhanced Phone - 8 Button
    170
    
    Feature Keys & Functions
    171
  - Infinite Executive and Enhanced Phones - 12 Button
    172
    
    Feature Keys & Functions
    173
  - Infinite Executive and Enhanced Phones - 24 Button
    174
    
    Feature Keys & Functions
    175
  - Triad Enhanced Phone - 8 Button
    176
    
    Feature Keys & Functions
    177
  - Triad Executive and Enhanced Phones - 12 Button
    178
    
    Feature Keys & Functions
    179
  - Triad Executive and Enhanced Phones - 24 Button
    180
    
    Feature Keys & Functions
    181
  - Vodavi Enhanced Phone - 8 Button
    182
    
    Feature Keys & Functions
    183
  - Vodavi Executive Phone - 8 Button
    184
    
    Feature Keys & Functions
    185
  - Vodavi Executive Phone - 30 Button
    186
    
    Feature Keys & Functions
    187
  - Using a Digital Phone
    188
    
    Line Appearance Buttons
    188
    
    Display Information
    189
  - Set up and Installation
    191
    
    Adjusting the Pedestal (Edge 100 and Impact Models Only)
    191
    
    Making the Connections
    192
  - Phone Settings
    192
    
    Modifying the Display Contrast (Except Edge 700)
    192
    
    Volume Reset Override
    193
    
    Setting the Ring Volume and Tone
    193
  - Digital Phone Feature Codes
    194
Chapter 7 About Wave Analog Phones

197
- Special Tones
  197
- Analog Phone Feature Codes
  198
Appendix A Counterpath SIP Softphone

201
Counterpath SIP Softphone

201
Troubleshooting

212

Vertical Edge 100 User Manual (146 pages)

Wave Phone

Brand: Vertical | Category: Telephone | Size: 1 MB

Table of Contents
3
Chapter 1 - Introduction

13
- How to Use this Guide
  13
  - Wave Phone Features
    13
  - Specific Phone Model Information and Features
    13
- Getting Help
  14
- List of Features by Phone Type
  15
Call Park

15
- Directed
  
  15
- Self
  
  15
Call Pickup

15
Chapter 2 - Basic Operation

19
- Wave Phone Account Management
  19
- Basic Phone Handling
  24
  - Using a Wave Phone
    24
  - Answering Calls
    27
  - Switching between Calls
    27
  - Ending a Call
    28
  - Making Calls
    28
  - Using Account Codes
    30
- Voicemail Management
  32
  - Listening to Messages
    32
  - Managing Messages
    35
    
    Forwarding a Message
    35
    
    Replying to a Message
    35
Chapter 3 - Using Wave Phone Features

39
- Authorization Codes
  40
  - Using Authorization Codes [ALL]
    40
- Auto Dial
  40
  - Programming and Using an Auto Dial Key [D]
    40
    
    Digital Phones
    40
- Call History
  41
  - Using Call History [D]
    41
    
    Digital Phones
    41
- Call Park
  42
  - Directed Park [ALL]
    42
    
    Sip Phones
    42
    
    Analog Phones
    43
    
    Digital Phones
    43
  - Self Park [ALL]
    44
    
    Digital Phones
    44
    
    Sip Phones [Model 480I/480Ict Only]
    44
    
    Analog Phones
    45
  - System Park [ALL]
    46
    
    Sip Phones
    46
    
    Analog Phones
    47
    
    Digital Phones
    47
- Call Pickup
  48
  - Extension Pickup [ALL]
    48
    
    Digital Phones
    48
    
    Sip Phones
    48
    
    Analog Phones
    49
  - Group Pickup [ALL]
    49
    
    Analog Phones (Must be Programmed for Call Pickup)
    49
    
    Digital Phone
    49
    
    Sip Phones
    49
- Call Record
  50
  - Recording a Call [D] / [A]
    50
    
    Analog Phones
    50
    
    Digital Phones
    50
- Call Return
  
  51
  - Returning a Call [ALL]
    51
    
    Analog Phones
    51
    
    Sip & Digital Phones
    51
  - Call Waiting
    51
    
    Sip Phones
    51
    
    Using Call Waiting [ALL]
    51
Call Waiting

52
- Analog Phones
  53
- Digital Phones
  53
- Caller ID Blocking
  
  54
  - Blocking Caller ID [ALL]
    54
    
    All Phones
    54
  - Callers List
    54
    
    Sip Phones
    54
    
    Using the Callers List [S]
    54
    
    Cancel
    55
  - Camp-On (Callback)
    57
    
    Digital Phones
    57
    
    Using Camp-On (Callback) [D] / [A]
    57
    
    Analog Phones
    58
  - Centrex Features
    58
    
    Digital Phones
    58
    
    Using Centrex Flash [D] / [A]
    58
    
    Analog Phones
    59
  - Conference Calls
    59
    
    Setting up a Conference Call [ALL]
    59
    
    Sip Phones
    59
  - Dial by Name
    62
    
    About Dial by Name [D]
    62
    
    Digital Phones
    62
  - Direct Station Select/Busy Lamp Field
    63
    
    Digital Phones
    63
    
    Using the DSS/BLF Feature [D]
    63
  - Directory List
    64
    
    Sip Phones
    64
    
    Using the Directory List [S]
    64
  - Do Not Disturb
    65
- Hold
  
  65
  - Using Do Not Disturb [ALL]
    66
    
    All Phones
    66
    
    Digital Phones
    66
    
    Sip & Analog Phones
    66
  - Flash
    67
    
    About Flash [ALL]
    67
  - Forward Calls
    67
    
    Digital Phones
    68
    
    Forwarding Calls [ALL]
    68
    
    Sip Phones
    68
    
    Analog Phones
    71
  - Headset
    72
    
    Digital & Analog Phones
    72
    
    Sip Phones
    72
    
    Using a Headset [ALL]
    72
  - Hold
    73
    
    Placing a Call on Hold [ALL]
    73
    
    Sip Phones
    73
    
    Analog Phones
    74
    
    Digital Phones
    74
  - Intercom Button
    75
    
    Digital Phones
    75
    
    Joining a Call
    75
    
    Sip Phones (480I/480Ict Only)
    75
    
    Using the Call Break-In Feature [D]
    75
    
    Using the Intercom Button [S]
    75
    
    Message Waiting
    76
    
    Retrieving Voicemail Messages [S]
    76
    
    Sip Phones
    76
    
    Digital Phones
    77
    
    Multiple Call Handling
    77
    
    Using Call Appearance Keys with Line Keys [D]
    77
    
    Mute
    78
    
    Muting a Call [S] / [D]
    78
    
    Night Answer
    78
    
    Setting Night Answer [ALL]
    78
    
    Sip & Analog Phones
    78
    
    Sip & Digital Phones
    78
    
    Digital Phones
    79
    
    Paging the Entire System [ALL]
    79
    
    Sip Phones
    79
    
    Analog Phones
    80
    
    Digital Phones
    80
    
    Paging a Specific Group/Zone [S]
    80
    
    Sip Phones
    80
    
    Analog Phones
    81
    
    Digital Phones
    81
    
    Page a Specific Group/ Zone [D] / [A]
    81
    
    Digital Phones
    82
    
    Password Protection
    82
    
    Using Password Protection [D]
    82
    
    Digital Phones
    83
    
    Privacy
    83
    
    Using the Privacy Feature [D]
    83
  - Redial
    83
    
    Sip Phones
    83
    
    Using Redial [S] / [D]
    83
    
    Digital Phones
    84
  - Release
    84
    
    Using the Release Key [D]
    84
  - Saved Number Redial
    85
    
    Digital Phones
    85
    
    Using Saved Number Redial [D]
    85
  - Shift
    86
    
    Digital Phones
    86
    
    Using the Shift Feature [D]
    86
  - Silent Monitor
    87
    
    Digital Phones
    87
    
    Using Silent Monitor (Supervisors Only) [D]
    87
  - Speaker
    88
    
    Digital Phones
    88
    
    Sip Phones
    88
    
    Using the Speaker Feature [S] / [D]
    88
  - Speed Dial
    89
    
    Sip Phones
    89
    
    Using Speed Dial [S]
    89
    
    Analog Phones
    90
    
    Digital Phones
    90
    
    Using System Speed Dial [D] / [A]
    90
  - Swap Key
    91
    
    Sip Phones (Model 9112I Only)
    91
    
    Using the Swap Key [S]
    91
  - Transfer
    91
    
    Digital Phones
    91
    
    Making a Blind Transfer [ALL]
    91
    
    Sip Phones
    91
    
    Analog Phones
    92
    
    Making a Supervised Transfer [ALL]
    92
    
    Sip Phones
    92
    
    Analog Phones
    93
    
    Digital Phones
    93
    
    Analog Phones
    94
    
    Digital Phones
    94
    
    Transferring Calls to Voicemail [D] / [A]
    94
    
    Digital Phones
    95
    
    User Programmable Keys
    95
    
    Using Programmable Keys [D]
    95
    
    Digital Phones
    96
    
    Using Visual Mail [D]
    96
    
    Visual Voicemail
    96
    
    Digital Phones
    98
    
    Using the Voicecall Feature [D]
    98
    
    Voicecall
    98
Chapter 4 - about Wave SIP Phones

99
- Wave SIP Phone Models
  99
  - SIP Phone 9133I
    100
  - SIP Phone 9112I
    102
  - SIP Phone 480I/480Ict
    104
- Using a SIP Phone
  106
  - Hard Keys
    106
  - Navigation Arrow Keys (Scroll and Select)
    106
  - Softkeys
    106
  - Line Keys
    106
  - Line Status Lights
    107
  - Display Information
    108
- Phone Settings
  109
- Outside Line Supported Features
  112
  - Outside Line Keys
    112
- SIP Phone Feature Codes
  114
Chapter 5 - about Wave Digital Phones

115
- Wave Digital Phone Models
  115
  - Edge 100 - 24 Button
    115
  - Edge 100 - 12 Button
    115
  - Impact SCS - 24 Button
    115
  - Impact SCS - 12 Button
    115
  - Line Keys
    124
  - Display Information
    124
- Set up and Installation
  125
  - Adjusting the Pedestal
    125
  - Making the Connections
    126
- Phone Settings
  127
  - Modifying the Display Contrast
    127
  - Setting the Ring Melody and Volume
    127
- Digital Phone Feature Codes
  128
Chapter 6 - about Wave Analog Phones

129
- Introduction
  129
  - Special Tones
    129
- Analog Phone Feature Codes
  130
Appendix A - Counterpath SIP Softphone

131
Appendix B - Troubleshooting

141
- Q&A
  141
Phone Type Feature Index

143
- Analog Phones
  143
- Digital Phones
  144
- SIP Phones
  145

Vertical Edge 100 Quick Reference Manual (2 pages)

Vertical Edge 100, Edge 700, Impact SCS, and Vodavi Digital Phones

Brand: Vertical | Category: Telephone | Size: 0 MB

Digital Phone Feature Code Reference
1
Making Calls
1
Answering Calls
1
Call Pickup
1
Call Return
1
Camp-On (Callback)
1
Cancel
1
Redial
1
System Speed Dial
1
System Speed Dial Preview (Models with Displays Only)
1
Phone Settings
2
Transferring Calls
2
Placing Calls on Hold
2
The Flash Button
2
Forward (External)
2
Forward (Internal)
2
Call Park (Directed)
2
Call Park (Self)
2
Transfer (Blind)
2
Transfer (Consultation)
2

Vertical Edge 100 Quick Reference Manual (2 pages)

Digital Phone (12 and 24 button models)

Brand: Vertical | Category: Telephone | Size: 0 MB

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Vertical Edge 100 Manuals

Vertical Edge 100 User Manual (222 pages)

Table of Contents

Chapter 1 Introduction

Chapter 2 Basic Operation

Chapter 3 Using Wave Phone Features

Chapter 4 Using Voicemail

Chapter 5 About Wave Sip Phones

Chapter 6 About Wave Digital Phones

Chapter 7 About Wave Analog Phones

Appendix A Counterpath SIP Softphone

Counterpath SIP Softphone

Troubleshooting

Vertical Edge 100 User Manual (146 pages)

Table of Contents

Chapter 1 - Introduction

Call Park

Directed

Self

Call Pickup

Chapter 2 - Basic Operation

Chapter 3 - Using Wave Phone Features

Call Return

Call Waiting

Caller ID Blocking

Hold

Chapter 4 - about Wave SIP Phones

Chapter 5 - about Wave Digital Phones

Chapter 6 - about Wave Analog Phones

Appendix A - Counterpath SIP Softphone

Appendix B - Troubleshooting

Phone Type Feature Index

Vertical Edge 100 Quick Reference Manual (2 pages)

Table of Contents

Vertical Edge 100 Quick Reference Manual (2 pages)

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