Positron G Series Analog IP PBX Manuals

Manuals and User Guides for Positron G Series Analog IP PBX. We have 1 Positron G Series Analog IP PBX manual available for free PDF download: Administrator's Manual

Positron G Series Administrator's Manual (198 pages)

Analog Office PBX

Brand: Positron | Category: PBX | Size: 13 MB

Table of Contents
3
Introduction
7
About this Guide
8
Products Covered
8
Important Terms and Conventions
9
Conventions
9
Warnings and Cautions
9
Related Documentation
10
Starting the Command Center
11
Using the G-Series PBX Command Center
12
Starting the Command Center
12
Basic Command Center Operations
13
Applying New Configuration Settings
13
Automatic Configuration Backups
15
Logout Link
15
Connecting to the Command Center Via the WAN Port
15
Configuring the Administrator Password
15
To Reset a User's Voicemail Password
15
Viewing PBX Status Information
16
Voip
16
Phones
17
Network
18
Lines
19
System
19
Storage
19
Network Configuration
21
Deployment Strategies
22
Automatic Phone Provisioning and DHCP Option 66
22
Assigning the Gateway for Internet Traffic
22
Port Forwarding, Public IP Addresses, and Security Issues
22
Voip Bandwidth Requirements
22
Scenario 1
23
Scenario 2
24
Scenario 3
25
Scenario 4
26
Scenario 5
27
Configuring the LAN and WAN Ports
28
Configuring DHCP and NTP Settings
30
Configuring a Third-Party DHCP Server
31
Setting up the Firewall
32
Controlling PBX Access Based on IP Address
33
Configuring Network Services
35
Setting up Trunks and Lines
37
Managing Trunks and Lines
38
To View All Trunks/Lines
38
Default Trunks/Lines
38
Adding a SIP Trunk/Line
39
Step 1: Configure the SIP Trunk/Line
39
Step 2: Configure SIP/RTP Support
40
Step 3: Configure Port Forwarding
41
Verifying Line Status
41
Editing a SIP Trunk/Line
42
Adding an Analog Trunk/Line
45
Editing an Analog Trunk/Line
46
Creating a Custom Voip Provider Template
48
To View All Custom Voip Provider Templates
48
To Add a New Custom Voip Provider Template
48
Creating Outgoing Line Groups
50
To View All Outgoing Line Groups
50
To Add a New Outgoing Line Group for Analog Trunks
50
To Add a New Outgoing Line Group for Voip Trunks
51
Example: How to Create Two Outgoing Analog Line Groups
51
Installing 3G Support
53
Phone Provisioning
55
Overview
56
Automatic Phone Provisioning
57
To Setup the G-Series PBX to Automatically Provision a Phone
57
Automatically Provisioning Non-Supported Phones
59
Configuring Phone Templates
60
To View All Phone Templates
61
To Customize General Template Settings
62
To Configure Programmable Phone Keys
63
Aastra Phones
63
SNOM Phones
64
Yealink Phones
66
G-Series PBX Phone Parameters
67
To Create a Configuration File for a Non-Supported Phone
67
Testing the Phone
70
Provisioning a Remote Phone
71
Configuring the G-Series PBX
71
Configuring the Remote Phone
73
User Configuration
75
Viewing All Users
76
Default Users
76
Adding a New User
77
To Add a New User
77
Configuring a SIP User
79
Configuring an Analog User
82
Configuring a Voicemail Box
85
Importing User Definitions from a Spreadsheet
87
Working with User Templates
88
Default Templates
88
To Create a New User Template
88
Configuring Callerid for Outgoing Calls
92
Configuring Call and Pick-Up Groups
93
Example
93
Monitoring Calls
94
To Monitor a Call
94
Setting up Music on Hold
95
Loading Pre-Recorded Music
95
Creating Music on Hold Profiles
96
Call Management
97
Overview
98
Handling Incoming Calls
98
Handling Outgoing Calls
98
Call Accounting
98
Easy Dialing of External Numbers
98
Call Conferencing
98
Configuring Incoming Call Rules
99
To View All Incoming Call Rules
99
To Add an Incoming Call Rule
100
Example 1: Routing Incoming Analog Calls to Different Destinations
101
Example 2: Routing Calls on a Voip Line with DID
106
Configuring Outgoing Call Rules
111
To View All Outgoing Call Rules
111
To Add an Outgoing Call Rule
111
Using the Pattern Generator
115
Manually Creating a Pattern
116
Example 1: Failover
116
Example 2: Stripping the First Digit
117
Configuring Call Accounting
118
To Enable Support for Call Accounting
118
To View All Accounting Codes
119
To Define Accounting Codes
119
Defining All Three Levels of Accounting Codes
120
Configuring Outgoing Call Rules to Support Accounting
122
Example: Applying Accounting to All Outgoing Calls
124
Viewing Accounting Codes
126
Creating Interactive Voice Response (IVR) Menus
127
Before You Begin
127
To Create an IVR Menu
127
IVR Commands
129
Answer
129
Authenticate
129
Background
129
Busy
130
Checkvoicemail
130
Congestion
130
Dial
130
Digittimeout
130
Disa
130
DISA-Nopassword
130
Gotodirectory
130
Gotoextension
131
Gotomenu
131
Gototimebasedrule
131
Hangup
131
Label
131
Language
131
Leavevoicemail
131
Playback
131
Playinvalid
131
Queue
132
Responsetimeout
132
Ringing
132
Setcallerid
132
Setmusiconhold
132
Wait
132
Waitexten
132
Setting up Time Frames
133
Permanent Vs. Ondemand Time Frames
133
To Create a Time Frame
133
Creating Park and Page Extensions
136
To Create a Park and Page Extension
136
Configuring DISA Users
138
To Make Use of DISA
138
To Add a DISA User
138
Configuring Ring Groups
140
To Create a Ring Group
140
Configuring Zone Paging
142
To Create a Zone Page
142
Configuring Zone Paging on Aastra Phones
145
Configuring Call Queues
146
To Create a Call Queue
146
Creating Call Queue Groups
148
To Create a Queue Group
148
How to Use a Queue with Incoming Call Rules DID or an IVR
150
Recording Voice Prompts
151
Direct Recording with a Phone
151
Uploading Sound Files
152
Creating a Virtual Conference Room
153
To View All Conference Rooms
153
To Create a Conference Room
153
Mapping External Phone Numbers to Extensions
155
To View All External Phone Number Mappings
155
To Map a Phone Number
155
Tracking Call Information
157
To View Call Information
157
Downloading Call Data Information
158
Configuring Global Call Handling Settings
159
Call Recordings
162
To Setup Call Recording
162
Configure Call Recording Support and Storage Location
162
Configure Global Call Recording Settings
163
To Make a Call Recording
163
To Manage Call Recordings
164
Setting up Fax Support
165
Voicemail
167
Voicemail Configuration
168
To Enable Voicemail Support and Set the Storage Location
168
To Configure Global Voicemail Options
169
To Configure Voicemail Extensions and Prefixes
171
Setting up Voicemail to Email
172
Configure SMTP Settings
172
Configure each User Account
173
Test Your Configuration
173
Assumption
173
To Test Voicemail
173
Managing Voicemail
174
Remote Office Setup
177
Setting up a Connection to a Remote Office
178
To View All Remote Offices
178
Adding a Remote Office
178
Maintenance
181
Setting the System Date and Time
182
Automatically Setting the Date and Time
182
To Configure Access to a Time Server
182
Manually Setting the Date and Time
183
Installing New Firmware
184
To Download the Latest Firmware
184
To Install the Firmware
184
Resetting the G-Series PBX
186
Restarting the G-Series PBX
187
Backing up and Restoring Configuration Settings
188
To Create a Backup
188
To Restore a Backup
188
Auxiliary Memory
189
To Format a USB Flash Drive
189
Formatting Auxiliary Memory Devices on a Computer
190
Installing a Language Pack
191
To Download a New Language Pack
191
To Install and Activate a New Language Pack
191
Diagnostic Tools
193
Ping
193
Console
193
Command
193
Log Files
194
To Enable the Log Files
194
Accessing the Command Center over an Analog Dial-Up Connection196
196
Configuring Dial-In Support
196
Dial-In Scenarios
196
Dedicated Line
196
Shared Line
197

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Positron G Series Analog IP PBX Manuals

Positron G Series Administrator's Manual (198 pages)

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