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Agent Greeting 2.0
Nortel Agent Greeting 2.0 Maintenance Manuals
Manuals and User Guides for Nortel Agent Greeting 2.0 Maintenance. We have
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Nortel Agent Greeting 2.0 Maintenance manual available for free PDF download: Maintenance And Troubleshooting Manual
Nortel Agent Greeting 2.0 Maintenance And Troubleshooting Manual (38 pages)
Brand:
Nortel
| Category:
Conference System
| Size: 0 MB
Table of Contents
Table of Contents
5
About this Guide
9
Agent Greeting Card Test and Debug Capabilities
11
Self Test Features
12
Factory Test Features
12
Hex Display
12
Table 1: Hex Display Codes During Normal Operation
12
Status LED
13
Reset Switch
13
Table 2: Hex Display Codes During Bootup
14
Debug Terminal Access
15
Debug Features
15
Table 3: Faceplate Mini-DIN Connector Pinout
15
The Vxworks Shell
16
Application Loadware Upgrade
17
Loadware Upgrade from PCMCIA Flash Card
17
Loadware Upgrade from a FTP Server
18
DSP Loadware Upgrade
19
DSP Loadware Upgrade from PCMCIA Flash Card
19
DSP Loadware Upgrade from a FTP Server
20
Vxworks Shell Debug Utilities
21
Table 4: Debug Commands
21
Table 5: Multi-Card Specific Debug Commands
22
Event Logging
23
Fatal Error Logging
23
Troubleshooting Agent Greeting
25
Network Interfaces
25
Greetings Not Being Played
26
Debugging Skillset Name Issues
26
Telephony User Interface Becoming Disabled
27
Multi-Card Operation Across Routers
28
Changing Multi-Cast Parameters
28
Agent Greeting Card Spontaneous Reboots
28
Restarts
29
How to Change the Role of a Card
29
Error Codes
31
Table A-1: Maintenance Task Errors
31
Table A-2: Server Task Errors
31
Table A-3: VP Application Errors
31
Table A-4: Aries Task Errors
33
Table A-5: Client Task Errors
35
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