User Manuals: Lexus 1993 ES300 Used Car Features

User Manuals: Lexus 1993 ES300 Used Car Features

Manuals and User Guides for Lexus 1993 ES300 Used Car Features. We have 1 Lexus 1993 ES300 Used Car Features manual available for free PDF download: General Procedures

Lexus 1993 ES300 General Procedures

Lexus 1993 ES300 General Procedures (75 pages)

Lexus 1993 ES300

Brand: Lexus | Category: Automobile | Size: 0 MB

Table of Contents

General Procedures for Lexus Sscs and Lscs

2
Es 300 Air Conditioning Expansion Valve Replacement

12
- Overview
  13
- PREPARING for the SSC Determining Demand
  14
  - Manpower & Facility Requirements
    14
  - Tools & Equipment
    15
  - Technical Training
    16
  - Parts Availability
    17
  - Creating Menu Codes
    18
  - Planning Your Communication Strategy
    21
  - Calls from the Media
    23
  - Service Loaners
    24
  - Contacting Customers
    24
  - Remote Area Service Plan
    25
  - Write-Up
    27
  - Work Order Entry
    27
  - Preparing for Delivery after the SSC Completion
    28
  - Delivery after the SSC Completion
    28
  - Follow-Up
    28
  - Work Order Closing/Claim Submission
    29
  - Claiming Reimbursement for Special Services
    30
  - TDN Claim Preparation Instructions
    30
  - Invoicing
    31
  - Paper Claim Submission
    38
  - Sample Customer Letter
    46
Technical Instructions

47

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