HP ProDesk 4 SFF G1i Manuals

Manuals and User Guides for HP ProDesk 4 SFF G1i. We have 1 HP ProDesk 4 SFF G1i manual available for free PDF download: Maintenance And Service Manual

HP ProDesk 4 SFF G1i Maintenance And Service Manual (129 pages)

Desktop AI PC

Brand: HP | Category: Desktop | Size: 6 MB

Legal Information
2
Table of Contents
3
Computer Features
8
Standard Configuration Features
8
Front Panel Components
8
Rear Panel Components
9
Serial Number Location
11
Changing from Desktop to Tower Orientation
11
Illustrated Parts Catalog
13
Computer Major Components
13
Miscellaneous Parts
16
Routine Care, Drive Guidelines, and Disassembly Preparation
19
Electrostatic Discharge Information
19
Generating Static Electricity
19
Preventing Electrostatic Damage to Equipment
20
Personal Grounding Methods and Equipment
20
Grounding the Work Area
21
Recommended Materials and Equipment
21
Operating Guidelines
22
Routine Care
22
General Cleaning Safety Precautions
22
Removing Dirt and Debris from Your Computer
23
Cleaning Your Computer with a Disinfectant
23
Cleaning the Computer Case
24
Cleaning the Keyboard
24
Cleaning the Monitor
25
Cleaning the Mouse
25
Service Considerations
25
Tools and Software Requirements
25
Screws
26
Cables and Connectors
26
Hard Drives
26
Lithium Coin Cell Battery
27
SATA Hard Drives
27
Cable Management
28
Removal and Replacement Procedures for Customer Self-Repair Parts
29
Component Replacement Procedures
29
Preparation for Disassembly
29
Battery
30
Memory Modules (Dimms)
31
Necc N77572-001
32
Nmic P13754-001
32
Necc N77570-001
32
Necc N77571-001
32
Removal and Replacement Procedures for Authorized Service Provider Parts
35
Component Replacement Procedures
35
Front Bezel Filter
35
Access Panel
36
Graphics Card
37
AMD Radeon RX 6300 N39834-001
37
Nvidia Rtx A1000 N91236-002
37
Nvidia Rtx A400
37
WLAN Module
38
Optical Drive
39
Front Bezel
41
Bezel Blank
42
Hard Drive
43
Solid-State Drive
44
Speaker
45
Power Supply
46
Fan with Duct and Heat Sink
48
Hood Sensor
48
Serial Port
49
Processor
50
Wireless Antennas and Cables
51
Prepare the Computer for Disassembly (See Preparation for Disassembly
52
Remove the Access Panel (See Access Panel
52
Option Board
53
Remove the Fan with Duct and Heat Sink (See Fan with Duct and Heat Sink
53
System Board
54
Processor
55
Troubleshooting Without Diagnostics
58
Before You Call for Technical Support
58
Helpful Hints
59
Solving General Problems
59
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
60
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
60
Computer will Not Respond to Keyboard or Mouse
60
Computer Date and Time Display Is Incorrect
60
There Is no Sound or Sound Volume Is too Low
60
Cannot Remove Computer Cover or Access Panel
61
Poor Performance
61
Computer Turns off with Four Red Blinks and Two White Blinks
62
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
62
Solving Power Problems
63
Power Supply Shuts down Intermittently
63
Two Red Blinks then Two Beeps
63
Four Red Blinks then Four Beeps
64
Solving Hard Drive Problems
64
Hard Drive Error Occurs
64
Disk Drive Transaction Problem
64
Drive Not Found (Identified)
65
Nonsystem Disk/Ntldr Missing Message
65
Computer will Not Boot from Hard Drive
65
Computer Seems to be Locked up
66
Solving Audio Problems
66
Sound Cuts in and out
66
Sound Does Not Come out of the Speaker or Headphones
66
Computer Appears to be Locked up While Recording Audio
67
Line-In Jack Is Not Functioning Properly
67
Solving Printer Problems
67
Printer will Not Print
67
Printer will Not Turn on
68
Printer Prints Garbled Information
68
Printer will Not Print
68
Solving Keyboard and Mouse Problems
68
Keyboard Commands and Typing Are Not Recognized by the Computer
68
Mouse Does Not Respond to Movement or Is too Slow
69
Solving Hardware Installation Problems
69
A New Device Is Not Recognized as Part of the System
70
Computer will Not Start
70
Three Red Blinks then Two White Blinks
70
Solving Network Problems
71
Network Driver Does Not Detect Network Controller
71
Network Status Link Light Never Blinks
71
Diagnostics Reports a Failure
72
Diagnostics Passes, but the Computer Does Not Communicate with the Network
72
Network Controller Stopped Working When an Expansion Board was Added to the Computer
72
Network Controller Stops Working Without Apparent Cause
72
Cannot Connect to Network Server When Attempting Remote System Installation
73
System Setup Utility Reports Unprogrammed EEPROM
73
Solving Memory Problems
73
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
73
Out of Memory Error
74
Memory Count During POST Is Wrong
74
Insufficient Memory Error During Operation
74
Five Red Blinks then Five Beeps
74
Solving USB Flash Drive Problems
74
USB Flash Drive Is Not Seen as a Drive Letter in Windows
74
USB Flash Drive Not Found (Identified)
75
System will Not Boot from USB Flash Drive
75
The Computer Boots to DOS after Making a Bootable Flash Drive
75
Solving Internet Access Problems
75
Unable to Connect to the Internet
75
Cannot Automatically Launch Internet Programs
76
Solving Software Problems
76
Computer will Not Start up and the HP Logo Does Not Appear
76
Illegal Operation Has Occurred" Error Message Is Displayed
76
Computer Setup (F10) Utility
78
Using Computer Setup (F10) Utilities
78
Computer Setup Main
79
Computer Setup Security
83
Computer Setup Advanced
89
POST Error Messages
99
POST Numeric Codes and Text Messages
99
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
105
Password Security and Resetting CMOS
108
Changing a Setup or Power-On Password
108
Deleting a Setup or Power-On Password
108
Clearing CMOS
109
Backing Up, Restoring, and Recovering
110
Backing up Information and Creating Recovery Media
110
Using Windows Tools for Backing up
110
Only)
110
Restoring and Recovering Your System
110
Creating a System Restore
111
Restoring and Recovery Methods
111
Recovering Using the HP Recovery USB Flash Drive
111
Changing the Computer Boot Order
112
Using HP Sure Recover (Select Products Only)
112
Using HP PC Hardware Diagnostics
113
Using HP PC Hardware Diagnostics Windows (Select Products Only)
113
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
113
Accessing HP PC Hardware Diagnostics Windows
113
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
113
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
114
Downloading HP PC Hardware Diagnostics Windows
114
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
114
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
114
Downloading HP Hardware Diagnostics Windows by Product Name or Number
115
Only)
115
Installing HP PC Hardware Diagnostics Windows
115
Using HP PC Hardware Diagnostics UEFI
115
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
115
Starting HP PC Hardware Diagnostics UEFI
115
Only)
116
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
116
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
117
Only)
117
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
117
Downloading Remote HP PC Hardware Diagnostics UEFI
117
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
117
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
118
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
118
Statement of Memory Volatility
119
Current BIOS Steps
119
Nonvolatile Memory Usage
121
Questions and Answers
122
Using HP Sure Start (Select Products Only)
123
Power Cord Set Requirements
124
General Requirements
124
Japanese Power Cord Requirements
124
Country-Specific Requirements
124
Specifications
126
Index
127

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HP ProDesk 4 SFF G1i Maintenance And Service Manual (129 pages)

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