HP Elite SFF 800 G9 Manuals

Manuals and User Guides for HP Elite SFF 800 G9. We have 1 HP Elite SFF 800 G9 manual available for free PDF download: Maintenance And Service Manual

HP Elite SFF 800 G9 Maintenance And Service Manual (122 pages)

Brand: HP | Category: Desktop | Size: 5 MB

Legal Information
2
Table of Contents
3
Product Features
8
Front Panel Components
8
Rear Panel Components
9
Connecting External Wi-Fi Antennas
10
Serial Number Location
10
Illustrated Parts Catalog
12
Computer Major Components
12
Mass Storage Devices
14
Cables
15
Miscellaneous Parts
16
Routine Care, Drive Guidelines, and Disassembly Preparation
18
Electrostatic Discharge Information
18
Generating Static Electricity
18
Preventing Electrostatic Damage to Equipment
19
Personal Grounding Methods and Equipment
19
Grounding the Work Area
20
Recommended Materials and Equipment
20
Operating Guidelines
21
Routine Care
21
General Cleaning Safety Precautions
21
Removing Dirt and Debris from Your Computer
22
Cleaning Your Computer with a Disinfectant
22
Cleaning the Computer Case
23
Cleaning the Keyboard
23
Cleaning the Monitor
24
Cleaning the Mouse
24
Service Considerations
24
Tools and Software Requirements
24
Screws
25
Cables and Connectors
25
Hard Drives
25
Lithium Coin Cell Battery
25
SATA Hard Drives
26
Cable Management
26
Removal and Replacement Procedures
28
Preparation for Disassembly
28
Access Panel
29
Battery
29
Optical Drive
31
Front Bezel
32
Hard Drives
33
Speaker
36
WLAN Module
37
Solid-State Drive
39
Memory Modules (Dimms)
40
Expansion Card
43
Fan Hood
44
Heat Sink
45
Processor
46
Power Supply
48
System Board
49
Wireless Antennas (Select Models Only)
51
Troubleshooting Without Diagnostics
54
Before You Call for Technical Support
54
Helpful Hints
55
Solving General Problems
55
Cannot Access the Computer Setup (F10) Utility When Booting the Computer
56
Computer Appears Locked up and will Not Turn off When the Power Button Is Pressed
56
Computer will Not Respond to Keyboard or Mouse
56
Computer Date and Time Display Is Incorrect
56
There Is no Sound or Sound Volume Is too Low
57
Cannot Remove Computer Cover or Access Panel
57
Poor Performance
57
System Does Not Turn on and the Lights on the Front of the Computer Are Not Blinking
58
Solving Power Problems
58
Power Supply Shuts down Intermittently
58
Solving Hard Drive Problems
59
Hard Drive Error Occurs
59
Disk Drive Transaction Problem
59
Drive Not Found (Identified)
59
Nonsystem Disk/Ntldr Missing Message
60
Computer will Not Boot from Hard Drive
60
Computer Seems to be Locked up
60
Solving Audio Problems
61
Sound Cuts in and out
61
Sound Does Not Come out of the Speaker or Headphones
61
Computer Appears to be Locked up While Recording Audio
61
Line-In Jack Is Not Functioning Properly
61
Solving Printer Problems
62
Printer will Not Print
62
Printer will Not Turn on
62
Printer Prints Garbled Information
62
Solving Keyboard and Mouse Problems
63
Keyboard Commands and Typing Are Not Recognized by the Computer
63
Mouse Does Not Respond to Movement or Is too Slow
63
Solving Hardware Installation Problems
63
A New Device Is Not Recognized as Part of the System
64
Computer will Not Start
64
Solving Network Problems
64
Network Driver Does Not Detect Network Controller
65
Network Status Link Light Never Blinks
65
Diagnostics Reports a Failure
65
Diagnostics Passes, but the Computer Does Not Communicate with the Network
66
Network Controller Stopped Working When an Expansion Board was Added to the Computer
66
Network Controller Stops Working Without Apparent Cause
66
Cannot Connect to Network Server When Attempting Remote System Installation
66
System Setup Utility Reports Unprogrammed EEPROM
66
Solving Memory Problems
67
System will Not Boot or Does Not Function Properly after Installing Additional Memory Modules
67
Out of Memory Error
67
Memory Count During POST Is Wrong
67
Insufficient Memory Error During Operation
67
Solving USB Flash Drive Problems
68
USB Flash Drive Is Not Seen as a Drive Letter in Windows
68
USB Flash Drive Not Found (Identified)
68
System will Not Boot from USB Flash Drive
68
The Computer Boots to DOS after Making a Bootable Flash Drive
68
Solving Internet Access Problems
69
Unable to Connect to the Internet
69
Cannot Automatically Launch Internet Programs
69
Solving Software Problems
69
Computer will Not Start up and the HP Logo Does Not Appear
70
Illegal Operation Has Occurred" Error Message Is Displayed
70
Computer Setup (F10) Utility
71
Using Computer Setup (F10) Utilities
71
Computer Setup Main
72
Computer Setup Security
76
Computer Setup Advanced
82
POST Error Messages
92
POST Numeric Codes and Text Messages
92
Interpreting POST Diagnostic Front Panel Lights and Audible Codes
98
Password Security and Resetting CMOS
101
Changing a Setup or Power-On Password
101
Deleting a Setup or Power-On Password
102
Backing Up, Restoring, and Recovering
103
Backing up Information and Creating Recovery Media
103
Using Windows Tools for Backing up
103
Using the HP Cloud Recovery Download Tool to Create Recovery Media (Select Products Only)
103
Restoring and Recovering Your System
104
Creating a System Restore
104
Restoring and Recovery Methods
104
Recovering Using HP Recovery Media
104
Changing the Computer Boot Order
105
Using HP Sure Recover (Select Products Only)
105
Statement of Memory Volatility
106
Current BIOS Steps
106
Nonvolatile Memory Usage
108
Questions and Answers
109
Using HP Sure Start (Select Products Only)
110
Using HP PC Hardware Diagnostics
111
Using HP PC Hardware Diagnostics Windows (Select Products Only)
111
Using an HP PC Hardware Diagnostics Windows Hardware Failure ID Code
111
Accessing HP PC Hardware Diagnostics Windows
111
Accessing HP PC Hardware Diagnostics Windows from HP Support Assistant
111
Accessing HP PC Hardware Diagnostics Windows from the Start Menu (Select Products Only)
112
Downloading HP PC Hardware Diagnostics Windows
112
Downloading the Latest HP PC Hardware Diagnostics Windows Version from HP
112
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store
112
Downloading HP Hardware Diagnostics Windows by Product Name or Number
113
Only)
113
Installing HP PC Hardware Diagnostics Windows
113
Using HP PC Hardware Diagnostics UEFI
113
Using an HP PC Hardware Diagnostics UEFI Hardware Failure ID Code
113
Starting HP PC Hardware Diagnostics UEFI
113
Only)
114
Downloading HP PC Hardware Diagnostics UEFI to a USB Flash Drive
114
Downloading the Latest HP PC Hardware Diagnostics UEFI Version
115
Only)
115
Using Remote HP PC Hardware Diagnostics UEFI Settings (Select Products Only)
115
Downloading Remote HP PC Hardware Diagnostics UEFI
115
Downloading the Latest Remote HP PC Hardware Diagnostics UEFI Version
115
Downloading Remote HP PC Hardware Diagnostics UEFI by Product Name or Number
116
Customizing Remote HP PC Hardware Diagnostics UEFI Settings
116
Power Cord Set Requirements
117
General Requirements
117
Japanese Power Cord Requirements
117
Country-Specific Requirements
118
Specifications
119
Index
120

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HP Elite SFF 800 G9 Maintenance And Service Manual (122 pages)

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