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Foxtel BiQ Manuals
Manuals and User Guides for Foxtel BiQ. We have
2
Foxtel BiQ manuals available for free PDF download: Installation Manual, Self Help Troubleshooting Manual
Foxtel BiQ Installation Manual (44 pages)
Set-Back-Box
Brand:
Foxtel
| Category:
Set-top boxes
| Size: 3.77 MB
Table of Contents
Table of Contents
4
1 Introduction
7
2 The Set-Back-Box
7
Overview
7
Physical Attributes
7
Figure 1 Physical Outlook
7
Figure 2 Front Panel View
7
Accessories
8
Figure 3 Back Panel View
8
Specification
9
Serial Numbering Scheme
10
Safety Information
10
3 Pre-Installation
11
Property Creation
11
Sbb Assignment
11
Firmware Upgrades
11
Accessories
12
4 Onsite Preparation
12
5 Mounting the Set Back Box
12
Required Tools
13
Small Free-Standing TV (Est. 32" to 45")
13
Figure 4 Installation Stage 1 - Small Free-Standing TV
14
Figure 5 Installation Stage 2 - Small Free-Standing TV
14
Large Free-Standing TV (Est. +45")
15
Figure 6 Installation Stage 1 - Large Free-Standing TV
15
Figure 7 Installation Stage 2 - Large Free-Standing TV
15
Wall Mount Tv
16
Figure 8 Installation Stage 1 - Wall Mounted TV
16
Figure 9 Installation Stage 2 - Wall Mounted TV
16
6 Hardware Configuration
17
Rf Use Cases
17
Cable Connections
18
Figure 10 SBB Connections (RF Use Case 2)
18
Figure 11 Position of IR Prism
19
7 Software Configuration
20
Boot Screens
20
Installation Screens
20
Room Assignment Screen
20
Figure 12 Boot Screen
20
Figure 13 Room Assignment Screen
20
Premises Assignment Screen
21
Figure 14 Premises Assignment Screen
21
Main Application Screens
22
Welcome Screen
22
Casting
22
Figure 15 Example Welcome Screen
22
Figure 16 Casting Screen
22
Standby Low Power Behaviour
23
Figure 17 Casting Captive Portal
23
8 Remote Control
24
Programming the Remote
24
Figure 18 Standby Low-Power Mode
24
Figure 19 Biq Remote Control
24
Setup Method 1 - Popular Brands
25
Setup Method 2 - Direct Code Entry
25
Setup Method 3: Code Search
27
Setup Method 4: Learning from Other Remotes
27
Remote Control Smoke Test
28
Resetting to Factory Default
28
Battery Replacement
28
9 In Room Smoke Test
28
10 Hidden Features
29
Special Key Sequences
29
Setup Screens
30
Home Network
30
Figure 20 Set-Up Screen Main Menu
30
Wifi Setup
31
Figure 21 Home Network Screen
31
Figure 22 Wifi Set-Up Screen
31
Figure 23 Virtual Keyboard
32
Video Resolution
33
Maintenance Screen
33
Casting Setup
33
Figure 24 Maintenance Screen
33
Figure 25 Casting Config Screen
35
Figure 26 Casting Web Portal
35
Move SBB to Another Room
37
Diagnostic Screens
37
Figure 27 Diagnostic Summary Page
38
Figure 28 Diagnostic Home Networking Page
38
11 Internet Connectivity
39
Overview
39
Network Configuration
39
Figure 29 Diagnostic Tuner Information Page
39
Network Security
40
Network Bandwidth
40
12 In-House Channels
40
13 Pms (Property Management System)
42
14 Definitions, Acronyms and Abbreviations
42
15 Related Document
44
16 Contacts
44
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Foxtel BiQ Self Help Troubleshooting Manual (31 pages)
Brand:
Foxtel
| Category:
Set-top boxes
| Size: 2.37 MB
Table of Contents
Table of Contents
2
Blank TV Screen - One Box
3
Red "No Signal" Which Moves Around TV Screen - One Box
3
Loss of All FTA And/Or Foxtel Channels - One Box
4
Loss of Channels - One IPTV (Vustreamer) Box
4
Entitlement ("E") Error on TV Screen
5
Remote Does Not Bring TV out of Standby
5
TV Not Displaying Output from Box
6
Box Unresponsive to Power Key
7
Remote Control Backlight Not Illuminating
8
Cannot Playback Video on Demand (VOD)
8
Box down in Ezvu
9
No Data" Displayed for Several Channels in TV Guide
9
Error Connecting to Link" Message on TV Screen
11
Screen Resolution Issue (E.g. Video from Box Is too Big/Small for TV)
12
Video Break-Up - One Box
13
Hospitality TV Does Not Power up to Box Welcome Screen/Hdmi Port
13
Cannot Cast
14
Re-Boot Box
15
Power-Cycle Box
15
Re-Boot Box Remotely from Ezvu
15
Re-Boot Vustreamer
16
Power-Cycle Vustreamer
16
Re-Boot Vustreamer Remotely from Ezvu
16
Reset of Box Parental Control PIN
17
Change Guest/Box Settings
17
Creating an Ezvu Account
18
How to Login to Ezvu
18
Ezvu Help
19
Box Requests a Premises ID or a PIN
19
Box Displays Incorrect Room Number
19
PMS (Property Management System) down
19
Resetting the Remote Control to Factory Default
20
Programming the Remote Control
20
Remote Control Test
24
Replacing Remote Control Batteries
25
Vustreamer Troubleshooting
25
Vustreamer Cable Connections
30
Escalate to Foxtel Commercial
31
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