Brother DCP-J562DW Basic User's Manual page 43

Error Message
Touchscreen Init.
Failed
Tray removed
Unable to Clean
XX
Unable to
Initialize XX
Unable to Print
XX
Wrong Ink
Cartridge
Wrong Ink Colour
Related Information
• Load Paper in the Manual Feed Slot on page 9
• Change the Check Paper Size Setting on page 12
• Change the Paper Size and Paper Type on page 12
• Printer Jam or Paper Jam on page 38
• Supply Specifications on page 45
Action
The Touchscreen was pressed before the power on initialisation was
completed.
Make sure nothing is touching or resting on the Touchscreen,
especially when plugging the machine in.
Debris may be stuck between the lower part of the Touchscreen and
its frame.
Insert a piece of stiff paper between the lower part of the Touchscreen
and its frame and slide it back and forth to push out the debris.
This message is displayed when the setting to confirm the paper type
and size is enabled.
To not display this confirmation message, change the setting to Off.
See Related Information: Change the Check Paper Size Setting at the
end of this section.
A foreign object, such as a paper clip or a piece of ripped paper, is in
the machine.
Open the scanner cover and remove any foreign objects and paper
scraps from inside the machine.
If the error message continues, disconnect the machine from the
power for several minutes, and then reconnect it.
The ink cartridge model number is not compatible with your machine.
Verify the cartridge model number will work with your machine.
See Related Information: Supply Specifications at the end of this
section.
Check which ink cartridges are not matched by colour to their ink
cartridge positions and move them to their correct positions.
32