Problem solving guide
Other problems
Problem
You cannot switch the
appliance off.
There is no audible
alarm although the door
has been open for a
long time.
The external walls of
the appliance feel
warm.
The floor of the refriger‐
ator section is wet.
54
Cause and remedy
The safety lock is activated. The symbol is lit up in
the display.
Deactivate the lock (see "Selecting settings - Acti‐
vating or deactivating the lock").
This is not a fault. The alarm tone has been switched
off in settings mode (see "Selecting further settings -
Audible tones").
This is not a fault. The warmth created by the evapo‐
rator is used to prevent condensation.
The condensate drain hole is blocked.
Clean the condensate channel and drain hole.