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EPSON
Date:
2/25/2010
PSB #:
PSB.2010.03.001
Reference:
TE09-0218 Rev. A
Product(s):
Epson P-2000 Multimedia Storage Viewer
Subject:
New Firmware Release version 02.52
This bulletin was created to inform you of a firmware update that provides upgrades to the
P-2000.
Description of Change:
The firmware has been updated to version 02.52.
Reason:
The firmware corrects the following symptoms when using certain high-speed Lexar Compact
Flash (CF) memory cards such as the Professional 133x or the Platinum II 80x speed:
1. Card cannot be recognized
2. Unable to display thumbnails
3. Thumbnails appear but do not display correctly
4. Thumbnails display but there is no image
Note:
Although this firmware update provides support for higher speed Lexar memory cards,
some cards may not be supported.
P-2000 Firmware Update Instructions:
Note:
Before starting the firmware update process, confirm that there are no files on the
Memory Card.
To download and install the new firmware file, you will need the following:
• Windows-based PC or Macintosh computer with Internet access
• Operating Systems: Windows 98/ME/2000/XP/Vista/7
• Operating Systems: Mac OS 10.2.8 to 10.6.x
• Memory Card Reader/Writer
• 128MB or higher formatted Compact Flash or SD memory card (there must be no data
on the card)
• P-2000 battery installed (fully-charged battery recommended)
• AC Adapter – the firmware update should be performed with the unit powered by its AC
power adapter.
Product Support Bulletin
Page 1 of 5
PSB.2010.03.001
Originator:
jd
Authorization:
Total Pages:
5

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   Summary of Contents for Epson P-2000

  • Page 1

    • 128MB or higher formatted Compact Flash or SD memory card (there must be no data on the card) • P-2000 battery installed (fully-charged battery recommended) • AC Adapter – the firmware update should be performed with the unit powered by its AC power adapter.

  • Page 2

    2. Verify that the battery is installed in the P-2000 3. Connect the AC adapter to the P-2000, but do not power on the unit. 4. After the firmware file has been downloaded to your memory card, insert the CompactFlash or SD memory card into the P-2000 as shown below.

  • Page 3

    5. Press and hold down the “OK” button while sliding the “POWER” switch as shown below. Release the Power switch and continue holding down the OK button until the message Note: below appears on the screen. If you do not see this screen, power off the unit and start the firmware process again.

  • Page 4

    During the update process, the message screen will display the current firmware and updated firmware versions. Then the message “Updating Resources” will appear. Important: Do not remove the battery or disconnect the AC adapter during the firmware update process. 6. The firmware process is completed when you see the message “Resources Updated Successfully”...

  • Page 5

    8. When you power on the unit, you will be prompted to select the language and set the date and time. 9. To confirm the new firmware version, select Settings in the Home Menu. The firmware 02.52 version is located on the lower right side of the screen. It should say Ver.

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