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Problem
The unit does not ring.
8.3.2 General
Problem
The unit displays "PAPER
JAMMED" even though paper
is installed.
The unit displays "CHECK
PAPER" even though paper is
inserted.
The other party complains
they only hear a fax tone and
cannot talk.
{REDIAL} or {PAUSE} does
not function properly.
The ink film runs out quickly.
During programming, I
cannot enter the code or ID
number.
The unit beeps.
The speakerphone is not
working.
The unit does not display the
caller's name and/or
telephone number.
The display exits the Caller ID
list while viewing caller
information.
Cause & Solution
L The ringer volume is turned OFF. Adjust it (page 14).
Cause & Solution
L You forced the recording paper into the paper tray too strongly. Remove all
of the installed paper, and re-install it gently.
L The paper is inserted halfway. Insert it correctly (page 50) and press {SET}
to clear the message.
L FAX ONLY mode is set. Tell the other party the number is only used for
faxes.
L Change the receiving mode to TAM/FAX mode (page 26), TEL mode (page
25) or TEL/FAX mode (page 26).
L If this button is pressed during dialling, a pause will be inserted. If pressed
immediately after a dial tone is obtained, the last number dialled will be
redialled.
L Even if there are only a few sentences, every page that comes out of the
machine is considered a full page.
L Turn OFF the following features:
– sending report: feature #04 on page 35.
– journal report: feature #22 on page 37.
– Caller ID list: feature #26 on page 37.
L All or part of the numbers are the same as another code or ID. Change the
number:
– remote operation ID: feature #11 on page 35.
– fax activation code: feature #41 on page 38.
– auto disconnection: feature #49 on page 39.
L The memory reception alert of feature #44 is ON (page 39), and the unit has
a document in memory. Press {STOP} to stop the beeps, then see the
displayed message instructions to solve the problem.
L Use the speakerphone in a quiet room.
L If you have difficulty hearing the other party, adjust the volume.
L You need to subscribe to a Caller ID service.
L Other telephone equipment may be interfering with your phone. Disconnect
it and try again.
L Other electrical appliances connected to the same outlet may be interfering
with the Caller ID information.
L Telephone line noise may be affecting the Caller ID information.
L The caller requested not to send his/her information (page 19).
L Do not pause for over 3 minutes while viewing.
8. Help
45
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