Shark Rocket HV320ANZ Owner's Manual page 12

TROUBLE-
Vacuum is not picking up dirt.
No suction or light suction.
SHOOTING
• C heck filters to see if they need cleaning. Follow instructions for rinsing and drying the filters before re-inserting back into the vacuum.
GUIDE
• Dust cup may be full; empty dust cup.
• Check tube, tube connections, nozzles and accessories for blockages; clear blockages if required.
• Remove any string, carpet fibers or hair that may be wrapped around the brush roll.
Vacuum lifts area rugs
• Suction is powerful. Take care when vacuuming area rugs or rugs with delicately sewn edges.
• Turn off the unit to disengage the brush roll and restart with the POWER button.
Brush roll does not spin
• If brush roll indicator light on the floor nozzle turns red, the brush roll has stopped spinning. Immediately turn off and unplug vacuum, disconnect the nozzle and remove
blockage before reconnecting and turning vacuum back on.
• If brush roll indicator light on the floor nozzle is green, the blockage has been successfully cleared. If the light is still red, please contact Customer Care at:
AUST: 1800 890 840 or NZ: 0800 002 999.
Vacuum turns off on its own
• This vacuum cleaner is equipped with a motor protective thermostat. If for some reason your vacuum overheats, the thermostat will automatically turn the unit off.
Should this occur, perform the following steps to restart the motor thermostat:
1. Turn the unit off.
2. Unplug the vacuum.
3. Empty the dust cup and clean filters.
4. Check for blockages in tube, accessories and inlet openings.
5. Allow the unit to cool for a minimum of 30 minutes.
6. Plug in the vacuum.
7. Restart the unit by turning the power on.
Euro-Pro and Shark are registered trademarks of Euro-Pro Operating LLC.
Rocket, Hard Floor Genie and TruePet are trademarks of Euro-Pro Operating LLC.
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