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TROUBLESHOOTING
Check the following points before asking repair. Contact your dealer or our customer center if the problem still exists
after checking them.
FAQ when using for the first time
Refrigerator does
not cool well
enough or make
ice when using
for the first time
When this happens
Automatic ice making is not properly performed.
Ice cannot be
made at all.
It takes a long time
to make ice.
There is no ice in
the ice tray.
Projection is
generated on ice.
Stored ice rounds
Ice sticks together.
Small ice is made.
Ice stuck together
is made.
There is white
impurity in ice.
Ice tray frame
cannot be drawn
It smells strange
Ice smells
It smells in the
refrigerator
It smells like
plastic
● It takes time to cool in summer or when a lot of foods are stored.
It may take more than 4∼24 hours to cool fully immediately after installing.
● When using for the first time, it takes time to make ice because ice making starts after
cooling fully.
It may take more than 24 hours to make ice according to the amount of food and the
way of packing it.
Open/close the door quickly and/or minimize the number of times of opening and closing
the door.
Allow clearance between each food in each compartment.
● Is the "氷の大きさ" lamp on the Control Panel in the Refrigerator Compartment turned off? (
● Is the water supply container pushed in beyond the "Container set position"? (
● Is anything other than ice been stored in the Ice case? (
● Do you open the door frequently or store a large amount of food at a time?
Refrigerator may not cool fully.
Minimize the number of times of opening and closing the door until it cools fully.
Allow clearance as much as possible between each stored food.
● It may take more than 4 hours to make ice in winter.
● Immediately after turning on the "氷の大きさ" lamp, it may take longer than usual to make ice.
● Does any food or package caught in the door prevent the door from closing completely?
Check that there is not any space between the door seal and its contact surface when the door is
closed.
● It is frozen water collected in the ice tray groove. It does not indicate any trouble.
● Ice naturally becomes small or sticks mutually if ice is stored for a long term.
● Do you open the door frequently or store a large amount of food at a time? As a result, temperature
in the refrigerator rises and stored ice becomes small or sticks together.
● The door or the drawer compartment may not temporarily have been closed completely.
● Small ice may be made if only a small amount of water remains in the water supply container.
Add water until water level reaches to the "Container-full line" of the water supply container. (
● Ice stuck together may be made if the amount of water supplied to the ice tray is not even.
Add water until water level reaches to the "Container-full line" of the water supply container. (
● If the ice tray is damaged, ice may not be easily separated from the ice tray and ice stuck together
may be made. If same trouble occurs many times, consult your dealer and replace the ice tray.
● It is because the fine air bubble in water is contained in ice.
It does not indicate any trouble.
● Did you use mineral water to make ice?
Mineral contained in water may freeze and become white impurity in ice.It may remain after thawing
in water, but it is harmless.
● Is the "氷の大きさ" lamp illuminated?
Ice tray frame cannot be drawn while making ice with the Automatic ice maker. Turn off the "氷の大
きさ" lamp.
If the lamp starts flashing, wait 20 seconds until the lamp is turned off and draw the frame after that.
(
Pg. 23)
● Do the water supply container and/or water filter become dirty? or Does ice become old?
Wash them once a week to prevent "slime" and/or "fur". (
● Chlorine may strongly smell because chlorine in tap water is condensed.
● Is any food which strongly smells stored without any wrapping?
The deodorizing function cannot completely remove all smells.
Seal that kind of food with plastic film etc. to store it.
● This smell occurs because a lot of plastic parts are used in the refrigerator, but the smell decreases
gradually while cooling.
Please check. This is the cause.
Pg. 16)
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