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Troubleshooting manual
Sony Ericsson Satio U1i Troubleshooting Manual
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Also See for Satio U1i
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User manual
(81 pages)
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Troubleshooting manual
(30 pages)
,
Troubleshooting manual
(13 pages)
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Contents
Table of Contents
Troubleshooting
Bookmarks
Table of Contents
Troubleshooting Guide
Table of Contents
Memory Card
Problem Areas
Real Time Clock
Touch Panel
Data Communication
1 Problem Areas
Power
Will Not Power on or will Switch off Randomly
Display
Graphic & Illumination
Touch Panel
Touch Panel no Response
Illumination
Camera Key
End, Send & Center Key
Flash Leds
Switch-On LED
Keys
Camera Key
On/Off Key
Side Keys
Send, End & Center Key
Audio
Microphone
Receiver
Loudspeaker
Vibrator
Vibrator Not Generating Alerts
Proximity Switch
Proximity Switch Malfunction
Ambient Light
Ambient Light Malfunction
Camera
Rear Camera Defects
Front Camera Defects
Camera Cover Sensor Performance
Accelerometer
Accelerometer Test Fails
Memory Card
Memory Card Not Detected
FM Radio
No/Poor FM Radio Reception
Real Time Clock
Real Time Clock Test Fails
Sim
SIM Not Detected
Incorrect SIM Indicated
Charging
Battery will Not Charge
Bluetooth, GPS & W-LAN
Bluetooth,Gps & W-LAN Malfunctions
Network & Signal
No/Poor Signal
Handsfree by Wire
Connection to Portable Handsfree Fails
Data Communication
Data Transfer Via System Connector Fails
2 History
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See also:
User Manual
Troubleshooting Guide
- mechanical -
Satio
U1i,U1a,U_1
1230-3682 Rev 3
©
Sony Ericsson Mobile Communications AB – Company Internal
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Summary of Contents for Sony Ericsson Satio U1i
Page 1: Troubleshooting Guide
Troubleshooting Guide - mechanical - Satio U1i,U1a,U_1 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal...
Page 2: Table Of Contents
SIM ......................24 1.15.1 SIM not detected ..................24 1.15.2 Incorrect SIM indicated ................24 1.16 Charging ....................25 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 2(30)
Page 3: Data Communication
Connection to Portable HandsFree fails ..........28 1.20 Data Communication ................29 1.20.1 Data transfer via System Connector fails ..........29 History ................... 30 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 3(30)
Page 4: Problem Areas
1. If dirty or oxidized – clean the connector. 2. If adhesive is detected on the contact pins, use an eraser to gently rub off the adhesive. 3. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 4(30)
Page 5
2. If dirty or oxidized – clean the male and female sides of the BtB connectors. 3. If damaged – replace it. 4. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 5(30)
Page 6
1. If dirty or oxidized – clean it. 2. If damaged – replace the On/Off Key or the FPC Receiver. 3. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 6(30)
Page 7: Display
2. If dirty or oxidized – clean the male and female sides of the BtB connectors. 3. If the Display is damaged – replace it. 4. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 7(30)
Page 8: Touch Panel
Inspect the FPC Receiver connector. 1. If dirty or oxidized – clean the male and female sides of the BtB connectors. 2. If damaged – replace it. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 8(30)
Page 9: Illumination
Inspect the BtB connector of the Xenon Flash Module to the PBA. Action: 1. If not properly connected – disconnect and reconnect it. 2. If dirty or oxidized – clean the both sides of the BtB connectors. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 9(30)
Page 10: Switch-On Led
1.4.4 Switch-On LED Check: Inspect the Switch-On LED. Action: 1. If dirty or oxidized – clean it. 2. Replace the FPC Receiver. 3. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 10(30)
Page 11: Keys
1. If not properly connected – disconnect and reconnect it. 2. If damaged – replace the key or the FPC Side Key. 3. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 11(30)
Page 12: Send, End & Center Key
1. If damaged – replace the damaged key. 2. Replace the Navi Key 3. Replace the Input Switch Jog Dial. 4. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 12(30)
Page 13: Audio
1. If clogged – clean it or replace the Front Cover 2. If not properly connected – disconnect and reconnect it. 3. Replace the FPC Receiver. 4. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 13(30)
Page 14: Loudspeaker
Inspect the contact pads on the Main PBA and pins on the Antenna(Wlan/GPS/Bluetooth). Action: 1. If dirty or oxidized – clean the pads and pins. 2. Replace the Antenna(Wlan/GPS/Bluetooth). 3. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 14(30)
Page 15: Vibrator
Trouble Shooting Guide (mech) Problem Areas Vibrator 1.7.1 Vibrator not generating alerts Action: Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 15(30)
Page 16: Proximity Switch
Trouble Shooting Guide (mech) Problem Areas Proximity Switch 1.8.1 Proximity Switch malfunction Action: Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 16(30)
Page 17: Ambient Light
Trouble Shooting Guide (mech) Problem Areas Ambient Light 1.9.1 Ambient light malfunction Action: Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 17(30)
Page 18: Camera
Inspect the camera window on the Window Main Display. Action: 1. If dirty – clean the window. 2. If scratched or damaged – replace the Window Main Display. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 18(30)
Page 19: Camera Cover Sensor Performance
3. Send to higher level of repair. 1.10.3 Camera Cover Sensor performance Action: 1. Replace the Rear Cover Sub Assy. 2. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 19(30)
Page 20: Accelerometer
Trouble Shooting Guide (mech) Problem Areas 1.11 Accelerometer 1.11.1 Accelerometer test fails Action: Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 20(30)
Page 21: Memory Card
1.12.1 Memory Card not detected Check: Inspect the memory card holder. Action: 1. If dirty or oxidized – clean the holder. 2. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 21(30)
Page 22: Fm Radio
1.13.1 No/Poor FM Radio reception Check: Inspect the system connector. Action: 1. If dirty or oxidized – clean the connector. 2. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 22(30)
Page 23: Real Time Clock
Trouble Shooting Guide (mech) Problem Areas 1.14 Real Time Clock 1.14.1 Real Time Clock test fails Action: Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 23(30)
Page 24: Sim
Check whether the phone is locked to a particular operator and whether the correct operator SIM is being used. Action: 1. Use a proper operator SIM or test SIM. 2. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 24(30)
Page 25: Charging
Check: Inspect the system connector. Action: 1. If dirty or oxidized – clean the connector. 2. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 25(30)
Page 26: Bluetooth, Gps & W-Lan
Inspect the contact pads on the Main PBA and pins on the Antenna(Wlan/GPS/Bluetooth). Action: 1. If dirty or oxidized – clean the pads and pins. 2. Replace the Antenna(Wlan/GPS/Bluetooth). 3. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 26(30)
Page 27: Network & Signal
Main Antenna. Action: 1. If dirty or oxidized – clean the pads and pins. 2. Replace the Main Antenna. 3. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 27(30)
Page 28: Handsfree By Wire
1.19.1 Connection to Portable HandsFree fails Check: Inspect the system connector. Action: 1. If dirty or oxidized – clean the connector. 2. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 28(30)
Page 29: Data Communication
1.20.1 Data transfer via System Connector fails Check: Inspect the system connector. Action: 1. If dirty or oxidized – clean the connector. 2. Send to higher level of repair. 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 29(30)
Page 30: History
Trouble Shooting Guide (mech) History Rev. Date Changes / Comments 2009-Oct-14 Initial Release 2009-Oct-19 Chapters of Proximity Switch and Ambient Light are added 2009-Dec-01 Added Trouble shooting in Chapter 1.1.1 1230-3682 Rev 3 © Sony Ericsson Mobile Communications AB – Company Internal 30(30)
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Satio u1a
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