AT&T U-Verse Self-Installation Manual page 2

1.
Set up
Service Activation Date: X:XX PM on XX/XX/XXXX
Approximate time: 10 minutes
You will not have Internet service while you're replacing your U-verse Wi-Fi Gateway.
A. B.
· Unplug power cord from · Transfer one connection
existing Wi-Fi Gateway at a time from the
existing Wi-Fi Gateway
· Stand new Wi-Fi Gateway
to new Wi-Fi Gateway
side-by-side with existing
Wi-Fi Gateway
Below is a completed setup. Your existing Wi-Fi Gateway and connections may vary.
USB
USB
Existing Wi-Fi Gateway
2.
Power up
USB
Approximate time: 1-5 minutes
Your Wi-Fi Gateway is now powering up. During this time (up to 5 minutes),
do not unplug the power cord or the green data cable, as this can permanently
damage the Wi-Fi Gateway and significantly delay your service activation.
When complete, the Service light will begin flashing, then turn to solid green.
If the Service light does not turn solid green or continues to blink after 5 minutes,
see Need more help? on the back of this guide.
C. · Carefully read and remove yellow
power sticker covering the Power
port of new Wi-Fi Gateway
· Connect new power cord to
power port of new Wi-Fi Gateway
and into electrical outlet
On A/C Testing Battery
On Battery Low Battery
Fault Replace Battery
B
Yellow
Ethernet Cable
Battery Backup Unit
Rev B
B
Green
USB
Data Cable
Wall Jack
C
New Power
Cord
New Wi-Fi Gateway
Reset
New Wi-Fi Gateway indicator lights on
front panel. Lights may vary with setup.
3.
New Wi-Fi setup:
A.
Select only one option to begin the Wi-Fi Setup
option 1: Connect using PC
· Connect laptop or PC with an Ethernet cable
to your Wi-Fi Gateway
· Continue to
B.
· Open a browser and go to ufix.att.com/restore
· Log in to your U-verse account. If you forgot your User ID (primary AT&T email address) and Password,
help can be found on the account log-in screen.
· Follow the onscreen instructions to transfer the existing Wi-Fi settings.
· Record existing Network Name and Wi-Fi Password on separate yellow sticker from kit.
· Place new yellow sticker over your new Wi-Fi Gateway's yellow sticker.
NoTe: If Wi-Fi settings did not transfer or to use new Wi-Fi Network Name and Password,
refer to the
NoTe: Any custom settings made for security cameras, game consoles, etc.,
on your original Wi-Fi Gateway will also need to be made on your new Wi-Fi Gateway.
Electrical
Outlet
HDMI USB
4.
POWER
ETHERNET Ethernet
WIRELESS
Wireless
HOME PNA
Phone 1
PHONE 1
PHONE 2
Phone 2
A. Return your equipment at no cost
USB
to you within 21 days to avoid a
BROADBAND 1
$150 charge.
BROADBAND 2
SERVICE
On A/C
On Battery
Fault
Go Wi-Fi
Thank you
Approximate time: 1-5 minutes
for choosing
AT&T U-verse
Your order confirmation
option 2: Connect using smartphone/tablet
Account number:
Installation date:
· Establish a temporary connection using new Wi-Fi
B
· Open your device's Wi-Fi connection settings and
Your First Bill
Monthly Recurring Charge
· Continue to
One Time Charge
Monthly Recurring Charge
One Time Charge
Need more help? section on the back page of this guide.
USB
Reset
Easy Return
(Refer to return instructions in your kit)
B.
Take original Wi-Fi Gateway
On A/C Testing Battery
and power cord to nearest The
UPS Store. Bring your AT&T
account number located on your
On Battery Low Battery
packing slip.
Please do not return other devices.
Fault Replace Battery
Testing Battery
Low Battery
Replace Battery
®
123456789
9/5/2013
settings located on yellow sticker on new Wi-Fi Gateway
$XXX
select your Wi-Fi Network Name and enter your Wi-Fi
Password to connect to your network $XXX
B
$XX
$XX
$XX
$XX
$XX
$XX
$XX
C.
UPS will scan your equipment,
provide a receipt, pack, and ship
equipment to AT&T at no cost
to you.