DSC Touch-SCW9067 Installation Manual
  1. Manuals
  2. Brands
  3. DSC Manuals
  4. Touchscreen
  5. Touch-SCW9067
  6. Installation manual

DSC Touch-SCW9067 Installation Manual

Dsc touch 1.4.3 software
Hide thumbs
Table of Contents

Advertisement

Quick Links

INSTALLATION MANUAL
DSC Touch 1.4.3 Software
The DSC Touch is a 7" touchscreen built with an
Android operating system, providing full security and
smarthome functionality in an easy to use interface.

Advertisement

Table of Contents

Troubleshooting

loading
Need help?

Need help?

Do you have a question about the Touch-SCW9067 and is the answer not in the manual?

Questions and answers

Subscribe to Our Youtube Channel

Related Manuals for DSC Touch-SCW9067

Summary of Contents for DSC Touch-SCW9067

  • Page 1 INSTALLATION MANUAL DSC Touch 1.4.3 Software The DSC Touch is a 7” touchscreen built with an Android operating system, providing full security and smarthome functionality in an easy to use interface.

  • Page 2: Power Supply

    Features accessible to - SCW9067H (HSPA model) users and installers alike are outlined in the DSC Touch User Guide. The information Reference to DSC Touch contained is confidential and proprietary, and is solely owned by DSC. Any...

  • Page 3: Table Of Contents

    TABLE OF CONTENTS CONTENTS HARDWARE 30- Sensor Groups 70- Cellular Test 5- Exterior Front 44- Voice Prompt 71- Image Sensor Config TROUBLESHOOTING 6- Exterior Back 45- Home Control Devices 72- Home Control Test 89-About 7- Interior 47- Add Device 73- Panel Test 92-Upgrade Software Using 8- Wiring Diagram 48- Clear Device...
  • Page 4 HARDWARE...

  • Page 5: Hardware

    HARDWARE EXTERIOR FRONT Panel Camera 7” LCD Resistive Touch Screen Emergency Button Microphone Home Button DSC Confidential and Proprietary Page of © Last updated 4/29/15 All rights reserved...

  • Page 6: 6- Exterior Back

    HARDWARE EXTERIOR BACK Mounting holes Cooling Vents Mounting plate SD Card Slot Two-Way Voice Speaker Panel Sounds Speaker Rear access opening Siren DSC Confidential and Proprietary Page of © Last updated 4/29/15 All rights reserved...
  • Page 7 The battery should NEVER be disconnected without following proper power-down procedures (page 92) Failure to comply may result in data corruption, panel failure, and a void of the manufacturer's warranty DSC Confidential and Proprietary Page of © Last updated 4/29/15 All rights reserved...

  • Page 8: 8- Wiring Diagram

    Use only Class 2 power limited power supply Input rating: 100-240VAC, 50/60Hz, 1A Output rating: 12.5VDC/1.2A Model MU15-R125120-A1 (P/N MU15-R1125-A00S) for USA Model MU15-R125120-A1 (P/N MU15-R1125-A01S) for Canada DSC Confidential and Proprietary Page of © Last updated 4/29/15 All rights reserved...

  • Page 9: 9- Installing The Back Plate

    (not provided) opening over the location of your wire DSC Confidential and Proprietary Page of © Last updated 4/29/15 All rights reserved...

  • Page 10: 10- Powering The Panel

    Panel and the Power battery may result in data corruption or panel Supply. failure and a void of the manufacturer warranty. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 11: 11- Mounting The Hardware

    USA. For installations in Canada use only the power supply model without the mounting tab. DSC Confidential and Proprietary Page of © Last updated 4/29/15 All rights reserved...
  • Page 12 SOFTWARE...

  • Page 13: 13- Home Screen Overview

    The primary user interface contains the panel apps, and the footer holds settings, help, and the dealer contact portal. Header or “Status” Bar Home Primary User Interface Footer or “Help” Bar DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 14: 14- Header Or "Status" Bar

    These LED lights will NOT illuminate if the panel is running on battery only The red header is labeled “System Armed-Away Mode” which indicates that ALL non- bypassed sensors are armed. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 15 Access video tutorials, FAQs, and URLs for other documentation. Contact Us Access dealer/security provider contact information including phone numbers, website and e-mail address for support and service. (content pushed automatically from dealer’ s Alarm.com account) DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 16 Master Reset management, and Dealer and connecting Contact. to Wi-Fi DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 17: 17- Settings Menu

    SOFTWARE SETTINGS MENU FIND IT Settings Menu accessed through the Installer Code: 5555 Settings Settings Menu accessed through the Dealer Code: 5555 Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 18 INSTALLATION...
  • Page 19 INSTALLATION INSTALLATION FIND IT Settings Installation Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 20: 20- Security Account

    Loss of Cell Signal Timeout Installer Code Access cellular signal. Master Code Access Note: For UL/cUL, the wireless supervision window for Emergency sensors (Smoke detectors, CO detectors) shall be set to 4h. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 21 INSTALLATION SECURITY ACCOUNT FIND IT Setting Default Description When enabled, the range for entry and exit delays is as follows:
 -Entry delay: 30-240 seconds,Exit Delay: 45-254 seconds
 Entry/Exit delays limits When disabled, the range for entry and exit delays are as follows:
 Disabled -Entry delay: 5 to 240 seconds, Exit delay: 5 to 254 seconds
...
  • Page 22 Settings Installation Security Account * Additional options available only through the Dealer Code. Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 23: 23- Security Sensors

    DL code or Serial number. realtime. Security Sensors Edit Sensor Sensor Group Make changes to existing sensors Quick reference to all sensor Installer Code Access groups and their actions Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 24 4. Use drop down menus and “smart” filters to program Security Sensors Sensor Group, Chime etc.. Auto Learn Sensor 5. Select “Add New” to complete and move to the next sensor. Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 25 7. Indicate whether you want voice prompts on or off Add Sensor 8. Click “Add New” to save the information and Installer Code Access complete the process. Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 26: 24- Autolearn Sensor

    Settings Hardwire Translator Wireless Translator Installation Heat Water Security Sensors Shock Sensor Freeze AutoLearn Tilt Sensor Image Sensor Door Bell Installer Code Access Smoke-M Master Code Access Door/Window-M DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 27: Sensor Name

    When you select the sensor name field you can choose from a variety of preset sensor names by scrolling up and down or create a custom description. Settings Installation Security Sensors AutoLearn Sensor Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 28 “Done. ” The name will appear in the field next to “Sensor Name. ” Name appears Use the keyboard to type Settings in the box Type sensor name, Installation touch “Done” Security Sensors AutoLearn Sensor Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 29: 29- Chime Type

    CHIME TYPE FIND IT Because of the dynamic nature of the way the DSC Touch pairs and understands each individual sensor, you can program each to have a unique chime or even turn chiming off for that individual sensor. To customize your chime for a particular sensor touch the chime type button and choose from the list.
  • Page 30 “Security Sensors. ” Installation You can also find descriptions of Security Sensors how these sensor groups behave AutoLearn on the following pages. Sensor Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 31: 30- Sensor Groups

    Does not trip if an entry/exit sensor is tripped first. Away Instant- Follower Interior door that triggers alarm instantly when system is armed Delay to away mode only DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 32 This sensor reports to the central station and triggers an alarm Delayed Reporting when "Safety Sensors" is active, regardless of panel status. This Safety Sensor sensor has an entry delay. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 33 This sensor does not report or trigger an alarm. This is a chime only Safety Motion sensor when “Safety Sensors” are active, regardless of panel status. Used for medicine cabinets, chemical storage etc. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 34 SENSOR GROUPS GLASS BREAK GROUP NAME SUPERVISED SCENARIO Glass Break Arms Glass in both “Stay” and “Away” mode Glass Break -Away Only Arms Glass in “Away” mode only KEY FOB GROUP NAME SUPERVISED SCENARIO Worn or carried, the button(s) is/are programmed to trigger a police Mobile Intrusion panic Worn as a wrist watch or pendant, the button(s) is/are programmed to...
  • Page 35 UL/cUL. Installed in a fixed location such us under a desk, the button(s) is/are Fixed Silent programmed to trigger a silent police panic DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 36 Fixed Silent programmed to trigger a silent police panic Installed in a fixed location such as night stand, the button(s) is/are Fixed Auxiliary programmed to trigger an auxiliary panic DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 37 NAME SUPERVISED SCENARIO Triggers an alarm when sensor detects smoke/rapid rise in Smoke-Heat heat. CO DETECTOR GROUP NAME SUPERVISED SCENARIO Triggers an alarm when sensor detects Carbon Monoxide. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 38 Triggers an alarm when sensor is tampered in “Stay” or Takeover “Away” mode WIRELESS TRANSLATOR GROUP NAME SUPERVISED SCENARIO Triggers an alarm when sensor is tampered in “Stay” or Translator “Away” mode DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 39 SENSOR GROUPS WATER GROUP NAME SUPERVISED SCENARIO Triggers and alarm when sensor detects presence of water. UL NOTE: flood Water Sensor sensor functionality has not been evaluated by UL/cUL. Please note: When selecting “Water” you will see two additional options under “Sensor Sub-Type” For multi-function sensors select “Multi-Function-1”, for all others, select “Flood-2”...
  • Page 40 “Safety Sensors” are active, regardless of panel status. Great Safety Tilt for detached garage/shops. UL NOTE: Functionality in conjunction with garage door openers has not been evaluated by UL/cUL. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 41 Sensor and notifications etc. SMOKE-M GROUP NAME SUPERVISED SCENARIO Triggers an alarm when sensor detects smoke or a “rapid rise Smoke-Heat of heat”. Use ONLY with multi-sensor smoke. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 42 Does not trip if an entry/exit sensor is tripped first. Away Instant- Follower Interior door that triggers alarm instantly when system is armed Delay to away mode only DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 43 This sensor reports to the central station and triggers an alarm Delayed Reporting when "Safety Sensors" is active, regardless of panel status. This Safety Sensor sensor has an entry delay. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 44: 44- Voice Prompt

    (on/off). Installation With the DSC Touch you can toggle each of these on or off for each individual sensor, Security Sensors leaving voice prompts on some doors while turning them off on others. AutoLearn NOTE: Sensors programmed as “Safety Sensors”...
  • Page 45 FIND IT Home Control Settings allow an installer to set a maximum number of Z-Wave devices allowed on the DSC Touch in all categories. Note: This feature has not been evaluated by UL/cUL. This is a supplementary functionality that will not interfere with the minimum mandatory operation of the life safety and burglary protection of the alarm system control unit.

  • Page 46: 45- Home Control Devices

    Home Control Devices Add, Edit, Clear and remove Z-Wave peripherals in Home Control Devices. Remove All Devices Delete all Z-Wave devices from Add Device the DSC Touch’ s memory Pair new devices Rediscover Network Edit Device Re-establishing connection to Settings Make changes to existing devices devices on the Z-Wave network.

  • Page 47: 47- Add Device

    5. Click “Add” to save the information and complete the process. (Adjustments can be Add Device made later from “Edit Device” app) Installer Code Access DSC Confidential and Proprietary Page Master Code Access © Last updated 4/29/15 All rights reserved...

  • Page 48: 48- Clear Device

    INSTALLATION FIND IT CLEAR DEVICE Clears Z-Wave device from a network, whether it was enrolled with another controller previously or the DSC Touch. Panel returns to Home Control Settings Device menu when complete Installation Touch Panel will start sending a Press “Clear Device”...
  • Page 49 “Delete Device From Panel” Home Control Devices Check the boxes next to the Delete Device device(s) you want to delete From Panel Installer Code Access DSC Confidential and Proprietary Page Master Code Access © Last updated 4/29/15 All rights reserved...

  • Page 50: 50- Remove All Devices

    All Devices” brings a confirmation pop-up asking you to confirm Settings your decision to remove all devices. Installation Home Control Devices Remove All Devices Installer Code Access DSC Confidential and Proprietary Page Master Code Access © Last updated 4/29/15 All rights reserved...

  • Page 51: 51- Rediscover Network

    Settings Touch “Rediscover” Installation Home Control Devices When complete the status will log date and time of Rediscover completed rediscovery Network Installer Code Access DSC Confidential and Proprietary Page Master Code Access © Last updated 4/29/15 All rights reserved...

  • Page 52: 52- Neighbor Info

    Touch “View” next to any device and a pop-up will appear listing it’ s “Neighbor Settings Nodes” Installation Home Control Devices Neighbor Info Installer Code Access DSC Confidential and Proprietary Page Master Code Access © Last updated 4/29/15 All rights reserved...
  • Page 53 Counters Auto-routed command failed because there is no successful Z-Wave network route to Network no route the device. Command failed to execute Installer Code Access DSC Confidential and Proprietary Page Master Code Access © Last updated 4/29/15 All rights reserved...
  • Page 54 Note: For UL/cUL, set the entry delay to 45 sec.and exit delay max 120 sec. for UL and max 60 sec. for cUL. Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 55 Indicates whether the panel should emit tones/beeps. Sensors, Panel and Safety Sensors can all be toggled independently. (unchecking box disables feature) Note: the DSC Touch also sounds a Piezo siren in three different tone patterns based on police, fire, or medical Installer Code Access emergencies.
  • Page 56 Timeout 3-60 mins. (default is 60 mins). Note: for UL/cUL the maximum time between trouble beeps shall be set to 1 minute. Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 57: 57- System Logs

    Info: Record all generic, non-customer related information
 Debug: Record diagnostic messages, Info, Warnings, Errors, and Fatal issues
 Installer Code Access Verbose: Record all non-customer identifying information Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 58: 58- Upgrade Software

    Allow the panel to update it’ s software as new versions become available. Automatic Upgrade Note: For UL/cUL, automatic upgrade is not allowed. Installer Code Access Determines interval DSC Touch will look for software updates. (Default 24 Master Code Access Automatic Upgrade Interval hrs)

  • Page 59: 59- Siren And Alarms

    INSTALLATION SIREN AND ALARMS FIND IT Setting Default Description Turn internal piezo siren (and external siren, if connected) on or off. Disable Siren Disabled UL Note: for UL/cUL the Siren is not allowed to be turned off to not operate. This will not disable panics. Panel siren pauses periodically to announce which locations have Siren Annunciation Disabled...

  • Page 60: 60- Security And Arming

    “Stay” mode Installer Code Access Arm Stay No Delay: Enabled Arm stay immediately with no countdown timer Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 61 Allow the master code to access these features and settings. 
 Disabled Security and Arming Note: this option shall be disabled for UL/cUL. Settings Installation Security and Arming Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 62: 62- Camera Settings

    Allow Master Code to Disabled Allow the master code to access these features and settings Settings Access Image Settings Installation Camera Settings Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 63: 63- Device List

    Settings device. Manufacture Id Device List Product Info Protocol Info Application Info * Additional option Supported Command Class available only through the Dealer Code. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 64: 64- Iq2 Devices

    “More” then “About” on the IQ2 secondary tablet) 4- Touch “Save” Devices *Note: Both the primary and IQ2 secondary must be connected to the Installer Code Access same wi-fi network Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 65: 65- Dual Path

    System I/II/III/IV/5. NOTE: Wi-Fi is for supplemental use only for UL/cUL Installer Code Access Master Code Access *Note: The DSC Touch must be connected to a wi-fi network to enable Dual Path DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 66: System Tests

    SYSTEM TESTS...

  • Page 67: 67- System Tests

    Runs a connectivity test with connected IQ2 secondary Image Sensor Config Test the panel’ s connection to Installer Code Access Image Sensors Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 68: Wi-Fi Test

    WI-FI TEST FIND IT Wi-Fi Test The Wi-Fi test checks the DSC Touch’ s connection to your network. Before running this test, be sure to connect the panel to the network. See “customization” section for directions on connecting to Wi-Fi.

  • Page 69: 69- Sensor Test

    Note: For UL/cUL , perform a placement test first for all wireless initiating Tests devices. The acceptable result shall be "Excellent". Sensor Test Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 70: 70- Cellular Test

    The OTASP option will not appear on a Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 71: 71- Image Sensor Config

    Request Peek In tests the camera (results appear in the Camera App and on the customer’ s Alarm.com ) Installer Code Access Touch “Sensor Tests” Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 72: 72- Home Control Test

    “Pass” and a time stamp. Settings System Tests Home Control Test Installer Code Access Master Code Access Note: If a test fails, relocate device, change batteries and/or rediscover network. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 73: 73- Panel Test

    Settings and are color coded green or red. Under “Test Time” the date System Tests and time of the test. Panel Test Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 74: 74- Iq2 Devices Test

    IQ panel and the IQ2. System Tests Remote Devies *Note: IQ2 devices Test connect to the primary panel over Wi-Fi Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 75: Customization

    CUSTOMIZATION CUSTOMIZATION...

  • Page 76: 76- System Settings

    Display total space, available space and the option to unmount an inserted SD Card Date & Time Manually adjust the panel’ s date and time Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 77: 77- How To Connect Wi-Fi

    Available networks appear in a list. Touch the desired network and use the Touch “Wi-Fi Settings” keyboard to type the password (if required) Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 78 LOCATION Weather reporting is based on location as indicated by the zip code entered into Alarm.com when the account is created. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 79: 79- Photo Frame

    CUSTOMIZATION PHOTO FRAME FIND IT PHOTO FRAME The DSC Touch can be set to display digital photos when not in use. This feature, called “Photo Frame” can be changed or turned off through “Photo Frame Settings” Display type Apps Choose a display type for your photo frame.
  • Page 80 SETTINGS: Change the Photo Frame’ s “Display Type” from Off to On or enable a “Weather Clock” screen saver. Change transitions, adjust display time, set automatic on/off times and more Photo Frame DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 81: 81- Load Images From Sd

    “SD Card” and select “Unmount” -No more than 20 images -Saved in folder entitled Card will slide all the way in. “Photos” To remove, push gently and card will spring out. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 82: 82- Photo Frame Settings

    Automatically 6:00 AM Determines the time when the display “wakes up" after sleeping. (use this turn on display feature to turn the LCD back on in the morning) DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 83 Dealer Contact fields allow up to 25 characters, Tag Line 2 allows up to 50. Example: Settings ABC Security Automation & Security Atlanta’s Preferred DealerContact 798-123-4567 jondoe@abcsecurity.com ABCSecurity.com * Additional option available only through the Dealer Code. DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 84: Custom Names

    3. Touch “Save” or “Add New” to Sensors* complete the process and save your changes. Edit Sensor *You can also edit the names of Home Control Devices Installer Code Access DSC Confidential and Proprietary Page Master Code Access © Last updated 4/29/15 All rights reserved...

  • Page 85: Edit Chimes

    EDIT CHIMES FIND IT Sensors or devices paired with the DSC Touch can be assigned a unique tone or chime to help the end-user differentiate between them. For example, you may want to have a separate chime on a pool gate than you do for the front door, or assign a unique tone to the back door so you can distinguish it from the front.

  • Page 86: User Management

    CUSTOMIZATION USER MANAGEMENT FIND IT The DSC Touch can hold up to 242 user codes. Only Dealers, Installers and Master users can access this app and once created you can edit all information but user type (Installer, Master, User, Guest)

  • Page 87: Load Help Videos

    LOAD HELP VIDEOS FIND IT You can customize the DSC Touch with your own help videos using an SD Card. Note: Videos must have a resolution of 800x480, in MP4 format with a bitrate under 2000 each. All videos combined must be less than 200MB...

  • Page 88: Troubleshooting

    TROUBLESHOOTING...
  • Page 89 Shows which version of the Android system the panel has currently installed Hardware version Displays the panel's hardware version. Manufacturer Displays Panel Manufacturer. Installer Code Access System PIC Version Displays the panel’ s PIC version Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 90 Last Upgrade Date Shows the date and time of the last software update Installer Code Access MAC Address Displays the panel’ s individual MAC address Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 91 Displays the system’ s IMEI/MEID. The last 10 digits is the Alarm.com radio serial About IMEI/MEID number Home ID Displays the Z-Wave radio ID# Z-Wave Firmware Version of firmware installed in Z-Wave radio Version Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 92 3- Touch "Installation" Settings 4- Touch "Upgrade Software" 5- Touch "Upgrade Using Network" The DSC Touch will check for the latest software Installation update. If your panel is up to date you will see a message confirming that you have the most recent software version.
  • Page 93 Note: For UL/cUL the automatic software update feature shall not be enabled. Installation SUPPORT Upgrade Software QUESTIONS? Contact us at 800-387-3630 or Installer Code Access tech@dsc.com Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 94 4- Drag all files to your SD card. Delete ANY other files, and safely remove the SD card from your computer
 5- Slide your SD card into the slot on the back left of the DSC Touch.
 6- Touch “Settings” and enter a valid installer code (default is 5555)
...
  • Page 95 Settings 5.Disconnect the power data corruption and/or panel failure. Power Down SUPPORT QUESTIONS? Contact us at 800-387-3630 or Installer Code Access tech@dsc.com Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 96 IMPORTANT: Failure to follow these steps properly may result in data corruption and/or panel failure. Panel Reboot SUPPORT QUESTIONS? Contact us at 800-387-3630 or Installer Code Access tech@dsc.com Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 97 IMPORTANT: Performing a hard reset may result in data corruption and/or panel failure. Home Only use this when absolutely necessary. SUPPORT QUESTIONS? Contact us at 800-387-3630 or tech@dsc.com DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 98 1) Reboot the panel and repeat the test. LCD On/Off Installer Code Access operation. 2) If this test continues to fail, LCD may be faulty Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...
  • Page 99 2) Run cell connectivity test on Settings / System Tests page Installer Code Access Check panel support mode Support Mode 1) Contact Dealer to disable ADB from Alarm.com dealer site (adb) is disabled Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 100: Wi-Fi

    Check that the panels siren is Panel Test Sirens functioning properly (Burglar, 1) Verify the siren is plugged in Auxiliary, Fire CO) Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 101: System Monitor

    The system monitor allows you to see the Wi-Fi connection and information, as well as the other services running in the panel. Settings System Monitor Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 102: Videos

    Acceptable File types: .m4v Total storage space: Settings 200MB NOTE: videos look best Load Help in aspect ratio Videos 800x480 Installer Code Access Master Code Access DSC Confidential and Proprietary Page © Last updated 4/29/15 All rights reserved...

  • Page 103: Legal

    For the most recent documentation, contact your local vendor. This document may contain images or information used in normal operations of the DSC Touch (the “Product”). These may include fictitious names of people and companies.
  • Page 104 LEGAL 
 Failure of Replaceable Batteries This system’ s wireless transmitters have been designed to provide several years of battery life under normal conditions. The expected battery life is a function of the device environment, usage and type. Ambient conditions such as high humidity, high or low temperatures, or large temperature fluctuations may reduce the expected battery life. While each transmitting device has a low battery monitor which identifies when the batteries need to be replaced, this monitor may fail to operate as expected.
  • Page 105 You agree that all of DSC’ s trademarks, trade names, service marks and other DSC logos and brand features, and product and service names are trademarks and the property of Tyco Safety Products of Canada Ltd. (the "DSC Marks"). Without DSC’ s prior permission, you agree not to display or use in any manner the DSC Marks. Trade names used herein may be trademarks or registered trademarks of the manufacturers or sellers of the respective products.This Product and the use of this Product may be...
  • Page 106 Ite m s Not Cove re d by Wa r ra nt y In addition to the items which void the Warranty, the following items shall not be covered by Warranty: (i) freight cost to the repair centre; (ii) products which are not identified with DSC's product label and lot number or serial number;...
  • Page 107 E. FCC compliance 
 Changes or modifications not expressly approved by DSC can void the user’ s authority to operate the Product. This Product has been tested and found to comply with FCC Rules. This Product generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
  • Page 108 Warning: For Canadian installations this Product and all sensors associated with it (collectively, the “System”) should be tested once a month. The test shall be performed also with primary AC power de-energized. For recommended smoke detectors maintenance instructions refer to user manuals associated with compatible DSC models...
  • Page 109 LEGAL G.BATTERY INFORMATION & WARNINGS Main AC-DC Supply Converter Voltage Input 100-240V (AC-DC converter) 60Hz frequency, 50/60hz max. input current 0.68A Max Voltage output 12.5V, 1.2 Amps Panel Battery Battery Type Lithium Ion Polymer battery Lifetime Power Cycles 300+ Power Cycles ( fully charged to fully discharged state ) DC voltage 8.4V max battery model number...
  • Page 110 LEGAL Warning: Battery Capacity Detection: The battery will be automatically monitored for low battery capacity. Warning messages will be sent to the Product and to the Alarm.com Backend informing the customer of the low battery condition (this occurs whenever the current battery capacity falls below 30% of the fully charged capacity).
  • Page 111 Cet appareil numérique de la classe [B] respecte toutes les exigences du Réglement sur le matériel brouilleur du Canada. IMPORTANT! Changes or modifications not expressly approved by DSC could void the user’ s authority to operate the equipment. This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device CAUTION! This equipment complies with radiation exposure limits set forth for uncontrolled environment.

  • Page 112: Specifications

    SPECIFICATIONS Items Parameters DSC Touch Platform Android OS Android 2.2.2 LCD Display Size 7 inch LCD Resolution 800x480 Brightness 320 cd/m2 24bit Touchscreen Type Resistive, single touch User Codes Up to 242 Role-based (Dealer, Installer, Master, User, Guest, Duress) Wireless WiFi WiFi 802.11b/g/n, 2.4Ghz,1x1...
  • Page 113 SPECIFICATIONS Items Parameters DSC Touch Camera Front Camera 0.3MP, Fixed Focus Microphone Microphone Embedded omni-directional microphone + high gain for 2-way voice Siren Piezo Built-in SIA-Rated siren with sound pressure level at 91 dba at 3.05m (conforms to UL 1023)
  • Page 114 Document#: DSCTOUCH-IM-05-15 Conforms to UL Std. S985, 1023. & 1635 Revision Date: 5/26/15 Certified to ULC Sub C1023 & ULC Std S545 DSC Part #: 29009324R001 DSC Confidential And Proprietary Software version: 1.4.3 Reproduction without permission is not permitted.

Table of Contents