VisionTek GL-11 User Manual

LOADING THE THERMAL PAPER ROLL

Unlock the printer cover, and then rotate the cover towards top side and open it.
<
< Place a roll of thermal paper (20 mtr.) in its housing as shown in the fig. below
< Hold the extreme end of the paper roll by keeping a few centimeters of thermal paper
out of the paper roller of the printer cover, Ensure paper in its proper place and close the
printer cover.
< Gently lock the printer cover

Operation

3

USING PAYMENT CARDS

Magnetic Swipe :
< Hold the card so that its magnetic stripe is facing
down towards the Magnetic Swipe Card Reader.
< Swipe the card in a smooth continuous manner.
Bidirectional reader.
Magnetic swipe bi-directional indication
Smart Cards:
< Insert the smart card (Chip end first) into the opening provided for the reader on
VISIONTEK GL-11 POS front panel as shown in the picture.
< For guidance, most smart cards will have directional guide arrows engraved or inscribed
on the cards.
< In-built * Dual smart card reader and * Contactless card reader.
Smart Card Reader * Dual Smart Card Reader * Contactless Card Reader
Precautions: 1. Change/Charge the battery when it indicates one bar on LCD.
2. For transactions, there should be a minimum of two bars present on the display.
* Indicates optional features.
Micro SD, SIM and SAM Cards:
Micro SD Card connector for expansion of memory , 1 SIM and 2 SAM slots.
Step 1. Remove the battery pack Step 2. Remove the battery plate Step 3. Micro SD, SIM & SAM Connectors
TROUBLE SHOOTING
Sl.No. Problem Remedy
01. Nothing appears on the Display 1. Check the battery voltage
2. Check the contact of the battery voltage.
3. Make sure the power cord is properly
plugged into power outlet.
4. Connect another electrical appliance to
the outlet to see if the power from the
outlet is present.
02. Printer not working 1. Check the paper and its position
2. Verify the printer cover
3. Check the Battery Status
03. Battery 1. Green led indicates full charge in the battery
2. Red LED indicates Low battery
3. Blinking of LED indicates battery too low,
need to charged
6

SPECIFICATIONS

Processor ARM Cortex A9 @ 1GHz
Memory 256 MB RAM ( DDR) / 256 MB Flash
Software Linux 2.6.31 Operating System
Keypad QWERTY Keypad; Alpha Numeric (A-Z;0-9); Function keys (F1-F8);
Special Keys(Shift,Back,Cancel,Enter,Space,Fn)
Printer Thermal graphic printer;
8 dots/mm: 57mm (2.25 in.) wide paper
Display 3.5 Inch Touch Screen TFT LCD 320 X 3(RGB) X 240 pixels;
Virtual Keypad on LCD
Finger Print Scanner Capacitive Finger Print sensor
* Smart Bio-metric module (ANSI 378 and ISO 19794 templates)
Magnetic Stripe Card Reader 3 Track Bi-Directional
Smart Card Reader * ISO 7816
* Dual Smart Card Reader
Contact less reader ISO14443, NFC Mifare
Battery Li-ion 7.4V, 2600 mAh
* Indicates optional features.
NOTE : DO NOT THROW THE BATTERIES INTO THE DUST BINS, FIRE AND IN OPEN AREAS. PLEASE DISPOSE THEM
IN ENVIRONMENT FRIENDLY MANNER.

WARRANTY

VISIONTEK GL-11 is warranted for a period of 12 months from the date of sale against manufacturing defects.
Antenna and Battery 6 Months warranty. Linkwell Telesystems Pvt. Ltd, obligation under this warranty shall be
limited to servicing or replacing the defective parts provided that notice of such defects and satisfactory proof
there of is given to Linkwell Telesystems Pvt. Ltd. The warranty does not cover any defect in the product caused
by accident, misuse, mishandling, negligence, alteration, modification or substitution of any of the components
or parts or any attempt at internal adjustments, any form of tampering by unauthorized/unskilled service
personnel, loss of components or accessories, natural calamities and over voltage of electricity.
Under no circumstance shall Linkwell Telesystems Pvt. Ltd, be liable for any consequential or resulting injury or
for loss, damage or expenses directly or indirectly arising from the use of this product Linkwell Telesystems Pvt.
Ltd will make every effort to carry out repairs/replacement under this warranty as early as possible and it is
expressly made clear that the company shall not be liable to do so within any specified time or period.
The decision of Linkwell Telesystems Pvt. Ltd as to the nature of the defect and applicability of this warranty
shall be final. Claims if any, to this warranty shall be only made before the courts having jurisdiction in
Secunderabad, Telangana.
GL-11 Variants
GPS
Wi Fi
Linkwell Telesystems Pvt. Ltd.
1-11-252/1B, Behind Shoppers Stop, Begumpet, Hyderabad - 500 016. Telangana, INDIA.
Ph. : +91-40-66388000 | Fax : +91-40-66388006, 27763838
CIN No : U64203TG1993PTC015875
www.transaction-terminals.com
BRANCHES : BANGALORE | CHENNAI | DELHI | KOLKATTA | MUMBAI
7
www.visiontek.co.in
Product from
An ISO 9001:2008 & ISO 14001:2004 Certified Company
User's Manual
Rev. 1.2
GL-11
Congratulations !!! We thank you for purchasing the VISIONTEK GL-11 POS terminal. This User's
manual will help you in knowing all the features of the system including installation. Operational and
installation procedure in a step by step manner. Please keep this handy manual for easy reference.
Note: The specific options are factory configured as per your order. Parts of this manual pertaining to
other variants and options may not be applicable to your particular VISIONTEK GL-11 POS terminal.
1

Introduction

2 Installation
3 Operation