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Prompt Q&A; Avs Response Codes - Chase Ingenico 5310 Manual

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Prompt
Prompt
Q&A
SELECT PAYMENT METHOD
1 APPL NAME 1
2 APPL NAME 2
While navigating
through transactions,
KEY VERIFICATION CODE
you'll find that some
& PRESS OK
prompts aren't as clear
as others. This section
CODE PRESENT?
clarifies those prompts.
ABSENT
TIP = $X.XX
TOTAL = $XX.XX
YES
SELECT ACCOUNT
CHQ
PURCHASE
$XX.XX - OK?
YES
SELECT TIP
PERCENTAGE
15%
8
Description/Action
Press [1] for APPL 1
or [2] for APPL 2.
Key the credit card verification
code and press [OK/8 ] or
press [OK/8 ] to bypass.
Displays if V-Code prompt
is bypassed. Press [F1] to
select ABSenT or press
XREAD
[F3] to select XReAD.
On PIN pad, customer
presses [CHQ] to select YeS
or [ALPHA] to select nO.
On terminal, customer
NO
presses [F1] to select YeS
or [F3] to select nO.
On PIN pad, customer presses
[CHQ] for chequing or presses
[SAV/eP] for savings.
On terminal, customer
SAV
presses [F1] for chequing or
presses [F2] for savings.
On PIN pad, customer
presses [CHQ] to select YeS
or [ALPHA] to select nO.
On terminal, customer
NO
presses [F1] to select YeS
or [F3] to select nO.
On PIN pad, customer presses
[CHQ] for a predefined
tip percentage or [ALPHA]
to select OTHeR.
On terminal, customer
OTHER
presses [F1] for a predefined
tip percentage or [F3]
to select OTHeR.
Code Description
VISA
Match - Address and
X
6-digit postal code
Match - Address and
   
Y
postal code (for Discover,
address only matches)
Partial - Address matches,
   
postal code does not (for
A
Discover, both address
and postal match)
Partial - 6-digit postal
code matches, address
W
does not (for Discover,
no data from issuer)
Partial - Postal code
   
Z
matches, address does not
No match - Neither
   
N
address nor postal
code match
Unavailable - AVS system
   
U
unavailable or issuer
does not support AVS
  
Retry - Issuer's system
R
unavailable or timed out
Not supported - AVS
  
S
not supported by
issuer at this time
AVS
MC Amex Disc.
Response
Codes
The Address
Verification System
(AVS) is a feature that
adds fraud protection
on card-not-present
transactions. The
postal code is
compared against
the information
on file with the
card-issuing bank.
Use this chart to
interpret domestic

AVS Response Codes

by card type.
9

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