Ultrative UTT-290 User Manual

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UTT-290 IP Innovative
VoIP Phone User Manual

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Summary of Contents for Ultrative UTT-290

  • Page 1 UTT-290 IP Innovative VoIP Phone User Manual...
  • Page 2: Table Of Contents

    INDEX 1. Getting Started ..........................4 About ............................4 Feature Highlights ........................4 2. Set up the Phone ........................... 4 3. Phone User Interface........................6 3.1 Hardware Component Instructions ..................6 3.2 Phone Screen Display Features ................... 7 3.3 Basic Network Settings ......................9 3.4 SIP Account Settings ......................
  • Page 3 5.1Basic ........................... 28 5.2 Call ............................. 29 5.3 Security..........................30 6 Phone Setting ..........................31 6.1 Basic ..........................31 6.1.1 Time Settings ......................32 6.1.2 Call .......................... 33 6.1.3 VoIP Call Forward ....................34 6.1.4 QoS ......................... 35 6.2 Advanced ........................... 35 6.2 .0 Audio ........................
  • Page 4: Getting Started

    1. Getting Started About UTT-290 is a highly innovative based VoIP phone, It can perfectly satisfy all kinds of businessmen's communications. UTT-290 integrates with 128x64 pixel graphic LCD, a large resolution display, elegant and intuitionist user interface, which you can perfectly experience.UTT-290 delivers HD audio quality with HD handset, HD speaker and HD codec (G.722), it rich features can effectively improve the communications in working.
  • Page 5 1*Manufacturer Certification Phone Installation: This section introduces how to install the phone with the components in the packing list: Attach the Bracket Connect the Handset and optional Headset Connect the Network and Power Attach the Bracket Pls follow the following step "a" to "b", firstly let the part 1 of the bracket join to the phone, and then let the part 2 of the bracket join to the lower holder.
  • Page 6: Phone User Interface

    Note: If POE works, the phone doesn't need to connect to the AC power adapter. Make sure the Ethernet cable and switch/hub is POE compliant. 3. Phone User Interface 3.1 Hardware Component Instructions The main hardware components of the UTT-290 IP Phone are the LCD screen and the keypad.
  • Page 7: Phone Screen Display Features

    Hardware component instructions of the UTT-290 IP Phone are: ITEM DESCRIPTION LCD Screen Displayed information about calls, messages, soft keys, time, date and other relevant data: • Call information — caller ID, call duration • Icons (e.g. • Missed calls or second incoming caller's information •Time and date...
  • Page 8 ITEM DESCRIPTION TIME & DATE TIME & DATE display in the middle of the screen. Auto-Answer icon Enable this feature, it will display "AA" at the top right corner. Missed Call Missed Call under the TIME in the middle of screen Line Status There are four status as below: :Disconnect the network...
  • Page 9: Basic Network Settings

    Tips "Network is changed, press OK reboot " 3.4 SIP Account Settings UTT-290 IP phone makes calls based on sip accounts, It can support Single account or Multi-account, Each account can be configured to the different SIP server. If you want to…...
  • Page 10 Create an SIP account --1) Select “System setting” > “Advanced setting”; --2) Enter the password required(The default is empty) ; --3) Select “SIP” > “Account sip”; --4) Select one of the account you want to setting, you can configure the following parameters -Enable account*: Select Enable -Number of lines: Default is 2 -Description: description of this account...
  • Page 11: Basic Features

    3.5 Basic Features 3.5.1 Making a Call Here are some easy ways to place a call on SayHi IP Phone: If you want to... Then… --1) You can hear dial tone; Place a call using Pick up the handset --2) Enter a number; the handset --3) Press # button (default),...
  • Page 12: Call Log

    number, and press 3.5.4 Call Log Dial from a call log --1) Press MENU or OK button “Call history”, you can select "All > Calls", “Missed calls”, “Received calls” and “Dialed numbers”, - or press Navigation button (in Standby interface) > select "All Calls"(up) “Missed calls”(down), “Received calls”(left) and “Dialed numbers”...
  • Page 13: Auto-Answer

    --2) Press the flashing Line button to answer (at this time, the original call will be hold.) 3.5.7 Auto-Answer You can set the phone and let it auto-answer the coming call. Auto-Answer --1) Enable the Auto-Answer feature. Coming Call --2) Auto-Answer mode you can set in the MENU>Function Setting> Auto Answer >Device Speaker Handset...
  • Page 14: Using Hold And Recover (Switch Calling Line)

    the other line 3.5.9 Using Hold and Recover (Switch Calling Line) You can hold and resume calls. You can take a call in one line at anytime, and the other lines would be hold. As a result of that, you can switch different calling line on our phone. If you want to...
  • Page 15: Using Mute

    recipient -or wait five seconds(default)then transfer the call (Blind transfer) Blind transfer to the --1) Press TRANSFER button or press XFER; held line --2) Press the Line button of held line 3.5.11 Using Mute With Mute enabled, you can hear other parties on a call but they cannot hear you. You can use mute in conjunction with the handset, speakerphone, or a headset。...
  • Page 16: Voice Mail

    Invite transfer --1) When the transfer recipient answer the call, press CONFERCENCE recipient into button or "CONF" on your phone; conference --2) Then the held one, transfer recipient and you will be into a transferring conference, and the LCD will display status.
  • Page 17 Phone Book Phone Book”, --2) Select “Enterprise Phone Book”, press "OK" button; --3) Press "Find" and input the name who you want to search. Call Contact --1) Press "DIR" in the idle, from Enterprise -or press "MENU" or "OK" button > “Phone book”>“Enterprise Phone Book Phone Book”, --2) Select “Enterprise Phone Book”, press "OK"...
  • Page 18 -or press "MENU" button > “Phone book”>“Personal phone book>View All”, -or press "OK" button > “Phone book”>“Personal phone book>View All”; --2) Select the “add group” then press OK button; --3) Use the navigation keys to select content, press OK button to set and modify: -Group name: name of the group --4) Press "Save "soft key to complete...
  • Page 19: Using Call Logs

    --2) Select “LDAP”, press "OK" button; --3) Press "Find" and input the name or number who you want to find search from the LDAP server. Call Contact --1) Press "DIR" in the idle, from LDAP -or press "MENU" or "OK" button > “Phone book”>“LDAP”, --2) Select “LDAP”, press "OK"...
  • Page 20: Peer-To-Peer

    Chinese and Language English --2)Here you can select English\French\Italian\Polish\Protuguese\Runssian\Spanish\Turki sh\Chinese --3) After you finish select, press Save to make it work. 3.7.2 Message UTT-290 have Message feature. It will display in the LCD when it has a New Message.
  • Page 21: Time & Date

    --1)Press OK or MENU button; Create a Message --2)Select "Messaging" --3)Voice Message: Setting the Voice Message code in here. Text Message: Write down the Text Message in here. --4)Select Text Message> New Message. --5)Input the receiver and write down message body, and then press send to finish.
  • Page 22: Searching Phone Book

    --3)Select the ring type from 1 to 8 or custom ring, and then press Save to make it work. --1)Press OK or MENU button; Volume Setting --2)Press OK or MENU button> System Setting> Phone Setting> Volume Setting --3)Volume Setting: Handset\Speaker\Headset\Ring volume --4) Press Enter to adjust the volume and press Save to make it work NOTES: For the Custom Ring Type you need to upload it from website.
  • Page 23: Main Interface-Phone Status

    Main Interface-Phone Status Here you can see as below information: System Run Time, Register Status, Network Status, System Information, ITEM DESCRIPTION System Run Time The phone system normal running time. Register Status The status with Account 1~3. Network Status The status with LAN, MAC, LAN IP, Net mask, Gateway, Primary DNS, Secondary DNS, VPN IP, PC IP, PC Net mask, Device Type, DHCP Server.
  • Page 24: Net Work

    4.1 Net Work 4.1.1 LAN Port Basic ITEM DESCRIPTION Network Connection Mode Network Connection Mode has DHCP, Static IP, PPPoE. DNS Settings Select the DNS mode that you want.
  • Page 25 Advanced ITEM DESCRIPTION Port Management Settings HTTP Port The default web port is 80,if you want to change it(for example change it to88), You must input IP and Web port to login the web page(for example HTTP://192.168.0.200:88). It will take effect on next reboot.
  • Page 26: Pc Port

    Socket5 Proxy Server Enable/Disable Socket5 Proxy Server. Server IP Socket5 Proxy Server IP address. Port Socket5 Proxy Server port, default is 1080. Anonymous Login Enable/Disable Socket5 Proxy Server login username. Paging Setting(NOTE: This feature priority is followed the serial number, In other words, "paging 1"...
  • Page 27: Advanced

    4.1.3 Advanced VPN Setting When using VPN Setting option, you can set several parameters as follow: VLAN Setting Enable VPN You can enable/disable VPN for phone and pc. VPN Type: Choose the appropriate type of VPN. VPN Server Addr VPN server's IP. VPN User Name VPN user's name VPN Password...
  • Page 28: Sip Account

    5 SIP Account 5.1Basic Choose one Account, you will find the following parameters: ITEM DECSRIPTION Enable You can choose on/off to enable/disable the line. Account Mode You can choose VOIP/PSTN, but this model nonsupport PSTN, If you need, Pls contact us to buy another model that can supports PSTN. Amount Of Line The line key of account used, default is 2 Account Used...
  • Page 29: Call

    Authenticate Name It is authenticated ID for authentication Password It is a password provided by SIP Server Label Label with this account. SIP Server Server for registration, provided by administrator Secondary server When the main server can't work, it also can register in this secondary server.
  • Page 30: Security

    Call Do Not Disturb Enable/Disable Do Not Disturb Anonymous Call Enable/Disable anonymous call. Anonymous Call Enable/Disable anonymous call rejection. Rejection Use Session Timer Enable/Disable refresh session function. The device will send an Invite packet to refresh the session during a call if it enable. Session Timer The refresh session time interval.
  • Page 31: Phone Setting

    6 Phone Setting 6.1 Basic ITEM DECSRIPTION Basic Back Light The backlight of the phone LCD. Keyboard Lock Enable/Disable keyboard lock, you can lock: MENU Key, FUNCTION Key., ALL Keys, LOCK all keys but auto Answer. Hot Line function When you pick up the handset, it will dial out with the hot number. Hot Number Input the number what you want to.
  • Page 32: Time Settings

    6.1.1 Time Settings ITEM DECSRIPTION Time Settings Set Time Mode Include SNTP/SIP Server/PSTN/Manual SNTP Server You can select in the list or input owner server address. Update Interval The update interval with SNTP. Day Light Saving Time Enable/disable the DST for the phone You can use 24 hour time format or 12 hour time format Time Format You can choose the appropriate time format.
  • Page 33: Call

    6.1.2 Call ITEM DECSRIPTION Call Pickup Function When you are not in the position, others can help you to answer. Pickup Code Fill in server's pickup code. Message The code with voice message. Booking Voice Mail Open this feature, the phone light(Message) will be bright when it get message.
  • Page 34: Voip Call Forward

    Play Hang-up Tone The tone with hang up in busy. Transfer Code The code with transfer. Conference Exit Result Conference originator hang up the phone, hang up two ways of it. Return Code When Select the code feedback to the server when you reject the call. Refuse Return Code When DND Select the code feedback to the server when you open DND function.
  • Page 35: Qos

    6.1.4 QoS ITEM DECSRIPTION SIP QoS The range is 0~63,default is 26 Voice QoS The range is 0~63,default is 46 6.2 Advanced 6.2 .0 Audio 6.2.1 Basic ITEM DECSRIPTION Basic Select Country Select the country dial tone. Default is United States. Ring Volume The ring volume default is Lv3, the range is 0~9.
  • Page 36 The handset MIC volume default is Lv3, the range is 1~7. Handset MIC Volume Speaker Phone MIC The speaker MIC volume default is Lv3, the range is 1~7 Volume Headset MIC Volume The headset MIC volume default is Lv3, the range is 1~7 6.2.2 Advanced ITEM DECSRIPTION...
  • Page 37: Line Keys

    Max Delay The max delay range setting , default is 150. Normal Delay The normal delay range setting , default is 120. Other Play Load Length The play load length setting, default is 30ms. High Rate Of G723.1 Enable/Disable High Rate of G723.1 feature. Enable/Disable VAD feature.
  • Page 38: Function Keys

    remote extension for outgoing intercom calls, and the remote extension will automatically answer the incoming intercom calls This feature such as the BLF. NOTE: ONLY WHEN YOU CHOOSE “SPEED DIAL”, THE RIGHT OF “NAME”,”NUMBER” WILL TAKE EFFECT. 6.4 Function Keys Function Keys: If you do not like the default setting with the function keys feature.
  • Page 39: Dial Plan

    6.6 Dial Plan If you want to setup a dial plan, you can click "Dial Plan" ITEM DECSRIPTION Send Key Select the default send key mode you want to use. Dial Length Enable this feature will limit the dial length. Default is 25. No Dial Timeout Setting the range with no dial timeout, default is 5.
  • Page 40: Ip Strategy

    Dial Plan ID The ip of a phone which you want to call Description Description with this dial rule. Port Setting the Port with this dial rule, default is 5060. Prefix The number which you need to press actually if you want to call the phone Called Insert Number There have two option, Enable or Disable.
  • Page 41: Contact

    If you want to add a Group, you just ought to click ‘Add Group’ . You can edit an existed Group by click You can delete an existed Group by click , if you want to delete all Groups, you just ought to click ’Delete All Group’.
  • Page 42: Ban List

    e.g. LDAP Name Filter:(sn=%s) LDAP Number Filter:(telephoneNumber=%s) Server Address:192.168.0.65 BASE:DC=ldap,DC=escene,DC=com User Name:bb@ldap.escene.com Pass Word:escene_2012 LDAP Name Attributes 1:sn LDAP Name Attributes 2:cn LDAP Number Attributes 1:telephoneNumber 7.4 Ban List You can add, edit and delete contact in a Ban List on this web page .
  • Page 43: Phone Maintenance

    If you want to add a Ban List, you just ought to click ‘Add Ban List’. You can edit an existed Ban List by click You can delete an existed Ban List by click , if you want to delete all Ban List, you just ought to click ’Delete All Ban List’.
  • Page 44: Ftp Upgrade

    When using HTTP upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/configuration file which you need to upgrade from HTTP Software Used for upgrading the software of the phone Upgrade Kernel Upgrade Used for upgrading the kernel of the phone Configuration You can used upload/download to upload/download the configure file of the phone...
  • Page 45: Tftp Upgrade

    When using FTP upgrade, you can set several parameters as follow: FTP Upgrade Server IP The IP address of the FTP server Filename Downloading from FTP server Username Providing by FTP server Password Providing by FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration...
  • Page 46: Default Setting

    When use TFTP upgrade, you can set several parameters as follow: TFTP Upgrade Server IP The IP address of the TFTP server Filename Downloading from FTP server Software Upgrade Used for upgrading the software of the phone Kernel Upgrade Used for upgrading the kernel of the phone Configuration Used for updating/backup the configure file of the phone Phone Book...
  • Page 47: Advanced

    8.2 Advanced 8.2.1 Log This feature is use for the administrator to managing the equipment, like debugging, SIP etc,. If you need to catch a debugging Level, you need to setup on this interface. 8.2.2 Auto Provision When you open this auto provision feature, the phone will do auto provision after it detect a different software or kernel (Higher or Lower) which are putted on the TFTP,HTTP,HTTPS,FTP, server.
  • Page 48 When using auto provision, you can set several parameters as follow: Auto Provision Auto Provision You can enable/disable auto provision by select on/off Protocol Used for auto provision, it includes TFTP/HTTP/FTP Software Server URL The server address of the auto provision Username Providing by provision server Password...
  • Page 49: Password

    AES Key The key of the AES Auto Provision Now Used for doing auto provision immediately 9 Password Here you can setting the administrator or user WEB password management. Select your type. If you login as an administrator, you can modify both the user's and admin's passwords. 10 WEB Other Settings or Information - Appendix 10.1 WEB User...
  • Page 50: Note Tips

    10.3 Note Tips In the right middle of the website page, there is a Note tips in every function page. Hope it can help you to know something about that.

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