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Ultrative 620 series User Manual

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620 Series IP Phone
User Manual
(firmware:V2.2.6.2-2733)
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www.ultrative.com
Ultrative Communication Co.,Ltd

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  • Page 1 620 Series IP Phone User Manual (firmware:V2.2.6.2-2733) www.ultrative.com Ultrative Communication Co.,Ltd...

  • Page 2: Table Of Contents

    Bluetooth setting(only UTT-620P have this item) ..............28  View status ..........................29  Diagnose ..........................29  WIFI setting(only WS620 has this item) ................. 30  7.  Web Settings ..........................31  Config Guide ........................... 31  WIFI Setting(only WS620 has this item) ................33  Network ........................... 34  www.ultrative.com Ultrative Communication Co.,Ltd...
  • Page 3 Auto Provision ........................ 50  TR069 ..........................52  FTP Upgrade ........................52  TFTP Up grade ........................ 53  HTTP Upgrade ........................ 54  Reboot ..........................55  Phone Status ..........................56  System Info ..........................56  About ............................57  Appendix： ..........................58  www.ultrative.com Ultrative Communication Co.,Ltd...

  • Page 4: Getting Started

    1. Getting Started About 620 SERIES IP Phone series is a new generation intellectual desktop terminal. It brings in you a completely new and more efficient work experience in modern offices. IP Phone series is a fashionable, beautifully shaped and high-tech product. Its excellent speech quality gives you an unprecedentedly comfortable talking and its rich function keys make the operation very convenient.

  • Page 5: Technical Parameters

    620 Series IPPhone 8 VoIP Line/programmable buttons (dual-colors LED) and support BLF in programmable buttons. Expansion Module: Up to 6 EMS32 expansion modules and 192 programmable buttons, BLF supported Extensible Markup Language(XML) Support PoE and AC power adapter Technical Parameters...
  • Page 6 620 Series IPPhone Call Transfer, Call Pick-Up, Network-Meeting, DND, Call Waiting, Call Hold.Call Barring, Call Back On Busy, Anonymous Call ,Intercom, Paging Expansion EXT: ESM32 programmable key module Interface SOR: FXS, FXO, Record LDAP(2): search someone in two LDAP server.

  • Page 7: Connecting Your Phone

    3) The phone must work together with power adapter without POE support. 4) Connect your computer to PC interface of the phone with cable. * More detailed description please refers to the 3.Phone overview-Understanding phone buttons and hardware. Figure 2.1 Interfaces of 620 Series www.ultrative.com Ultrative Communication...
  • Page 8 620 Series IPPhone Figure 2.2 Footstand of 620 Series 5) If you want to connect an ESM (Expansion module), you could connect it (any interface on the ESM) to the EXT interface on the phone with a RJ-45 cable (a straight-through cable), and the second ESM can be connected to the first one too.

  • Page 9: Phone Overview

    620 Series IPPhone 3. Phone overview Understanding Buttons and Hardware From figure 3.1 to figure 3.2,you can understand buttons and hardware about 620 Series. Figure 3.1 620 Series overview ○ ○ ○ ○ ○ ○ ○ ○ ○ ○ ○...
  • Page 10 620 Series IPPhone directories. MENU Menu button: Allows you to scroll through menus. Volume button: Controls the volume and other settings. CONFERENCE Conference button: Connect calling / called party to the conference REDIAL Redial button: To Redial the last number.
  • Page 11 Red, steady: Missed Calls, or phone busy; Hands-free Hands-free voice of the output. microphone Line Expansion Maximum support 6 ESM32 line expansion module (the total of Module 192 programmable buttons) Figure 3.2 Interfaces of 620 Series ○ ○ ○ ○ ○ ○ ○...

  • Page 12: Understanding Phone Screen Features

    Connect to a LAN interconnecting device PC port Connect to a local PC Understanding Phone Screen Features This is what your main phone screen might look like with an active call: Figure 3.3 LCD of 620 Series ○ ○ ○ ○...
  • Page 13 620 Series IPPhone Screen Functions Time and Data Display current time and data Service status 1） : Headset turned on 2） : There are Missed calls 3） : Auto-answer turned on 4） : Mute turned on 5） : DND turned on...

  • Page 14: Basic Call Handing

    620 Series IPPhone 5） : Peer-to-Peer status 6） : dialing 7） : talking 8） : ringing 9） : Transferring a call 10） : 3-ways conference 11） : speed dial key Softkey labels Each displays a softkey function. To activate a softkey, press the softkey button.

  • Page 15: Placing A Call

    620 Series IPPhone Placing a Call Here are some easy ways to place a call on 620 Series IP Phone: : If you want to... Then... --1）Hear the dial tone; Place a call using the Pick up the handset; --2）The first line light and display...

  • Page 16: Answering A Call

    620 Series IPPhone Answering a call You can answer a call by simply lifting the handset，or you can use other options if they are available on 620 Series: If you want to... Then... --1) Your phone ring; Answer with --Pick up the handset...

  • Page 17: Using Hold And Resume

    620 Series IPPhone Speakerphone -or press Line button for the appropriate line, -or press --Press Handset button, （Do not keep the headset mode) , Hang up while using the Headset -or press (keep the headset mode) Hang up one call, but...

  • Page 18: Transferring Calls

    620 Series IPPhone Transferring Calls Transfer redirects a connected call. The target is the number to which you want to transfer the call. If you want to... Then... Talk to the transfer --1) Press TRANSFER button or press recipient before --2) Enter number;...

  • Page 19: Do Not Disturb

    620 Series IPPhone Do Not Disturb You can use the Do Not Disturb(DND)feature to block incoming calls on your phone with a busy tone(Can also be set to their voice mail or other extension numbers, etc.). If you want to...

  • Page 20: Expansion Installation

    620 Series IPPhone with held line --2) Press CONFERENCE button, -or Press Soft key --3) press the held line's programmable button, the 3-way Conference will establish . Expansion Installation If you want to... Then... Expansion installation --1) Press MENU or OK button > “Function setting” > “expansion installation”,...

  • Page 21: Time & Date

    620 Series IPPhone Time & Date If you want to... Then... Time & Date --1) Press MENU or OK button > “Function setting” > “time & date”, --2)you can select : SNTP: select “enable “to set parameter: time , server , daylight SIP server: select “enable “...

  • Page 22: Advanced Call Handling

    --1) Press MENU or OK button > “Function setting” > “Hot line ，You Set up Speed Dials on your phone can configure twelve speed dial numbers on the 620 Series IP Phone; --3) Press OK button to set and modify: -Mode: -Hot Line: Dial quickly.

  • Page 23: Using The Phone Book

    620 Series IPPhone Using the phone book You can store a large number of contacts in your phone's directory. You can add, edit, delete, dial, or search for a contact in this directory. The personal phonebook can storage 300 contact entry,and the enterprise phonebook can storage 800 contact entry.
  • Page 24 620 Series IPPhone -or press MENU button > “Phone book”>“Personal phone book”, -or press Directories button > “Phone book”>“Personal phone book”; --2) Press OPT. soft key; --3) Select the “Modify group” then press OK button or press --4) Select the group you want to modify, press the OK button or OPT.

  • Page 25: Using Call Logs

    620 Series IPPhone or Del. --4)Select “Search number->Number”, then input the number ,and press OK or Del. Pay attention: before you use LDAP function, you need to configure LDAP rule in the web configure page. Call from phone --1) Press DIR soft key, book -or press MENU button >...

  • Page 26: Keypad Instruction

    620 Series IPPhone • Each call log store up to 100 entries on 620 Series IP phone. 6. Keypad Instruction series IP phones are can be configured in two ways. The first you can use the phone keypad where you can settings for you IP phones, the other you can log in to User Options web pages where you can settings for you IP phones.

  • Page 27: Sip Account Settings

    620 Series IPPhone SIP Account Settings 620 series IP phone make calls based on sip accounts, 620 series IP phones can support 8 independent SIP account, each account can be configured to different SIP server. If you want to… Then...

  • Page 28: Network Setting

    620 Series IPPhone Disable sip account --1) Choose “System setting” > “Advanced settings”; --2) Enter the password required（The default is empty) ; --3) Choose “SIP” > “Account sip”; --4) Choose “Enable account” > “Disable”; --5）Press Save soft key Network Setting If you want to…...

  • Page 29: Load Default Settings

    620 Series IPPhone Load default settings If you want to... Then... Load default settings --1) Choose “System settings” > “Advanced settings”; --2) Enter the password required （The default is empty) ; --3) Choose “load default settings “,and press “OK”, then “Reboot” the phone.

  • Page 30: Wifi Setting(Only Ws620 Have This Item)

    620 Series IPPhone Press OK softkey to set the ring tone, Press softkey to return to previous menu. Adjust the volume --1) Choose “System settings” > “Phone settings” > “Volume settings” level --2）You can adjust the volume level of following types -Ring volume: Phone call ring volume, -Handset volume: Handle output volume，...

  • Page 31: Bluetooth Setting(Only Utt-620P Have This Item)

    620 Series IPPhone -Encryption: the encryption of the WIFI network -Key type: the key type of the WIFI network -Key: the password which you should set to allow yourself to enter the WIFI network Bluetooth setting(only UTT-620P have this item) This is a new feature with UTT-620.

  • Page 32: View Status

    >Adjusts the volume through Bluetooth headset >Transmitted power: Class 2 >Bluetooth frequency range: 2.402GHz-2.480GHZ >Support 3xx/4xx/620 series IP Phone >Symbol rate: 3Mbit/sec View status If you want to see the phone status,Press MENU button > “view status” ,or press OK button >...

  • Page 33: Wifi Setting(Only Ws620 Has This Item)

    620 Series IPPhone WIFI setting(only WS620 has this item) Tips: The WIFI ip phone support 802.11b/g/n, not support 802.11a. If you want to… This… Set WIFI --1)Choose "Menu">"System settings">"advanced settings">"advanced password (default is empty)" --2) Press navigation to choose WIFI settings;...

  • Page 34: Web Settings

    620 Series IPPhone 7. Web Settings We can configure the IP Phone more handy through web setting. Press OK button on the keypad of the phone to enter the status page and find out the IP address of IP phone. Enter it (for example you can enter the default ip of the phone: http://192.168.0.200) into the address bar of web browser.
  • Page 35 620 Series IPPhone After config the network parameter,press next,then you can config sip account for the phone. Press Finish,the base configuration of the phone is complete,now you can use the phone to call with sip. www.ultrative.com/ Ultrative Communication Co.,Ltd...

  • Page 36: Wifi Setting(Only Ws620 Has This Item)

    620 Series IPPhone WIFI Setting (only WS620 has this item) Connected with WIFI as following the picture . You can open it up and select the support encryption mode. Press “Site Survey” to refresh the SSID information. When you choise an SSID above, press “Next” you can see as the following picture.

  • Page 37: Network

    620 Series IPPhone Network You can config the network parameters for the phone on the web page. Choose network,you will find the following parameters: Field Description DHCP Config the phone get ip info from DHCP server IP Address Config the ip manual for phone...

  • Page 38: Sip Account

    620 Series IPPhone MAC Address Display the MAC of the phone HTTP Port The default web port is 80,if you change it(for example change it to88), You must use IP and Web port to login the web page(for example http://192.168.0.200:88). It will take effect on next reboot.

  • Page 39: Programmable Keys

    620 Series IPPhone Display Name It is showed as Caller ID when making a phone call Username It is a username provide by SIP Server Authenticate Name It is authenticated ID for authentication Password It is a password provide by SIP Server...

  • Page 40: Expansion Module

    620 Series IPPhone Account Select a SIP account relating this programmable key,that is you can dial to the specific number from this SIP account Name The name for the programmable key Number The phone number relating this programmable key,that is the number you...

  • Page 41: Audio

    620 Series IPPhone Audio The IP phone supports the following voice codes: G.722, G.711A, G.711U, G.723, and G.729A. You can enable/disable the desired codes via Web interface. Please contact your system administrator for more details about the codes. To enable/disable the codes: 1) Choose “Audio>Tone”, you can modify “Dial Tone, Ring Volume”...

  • Page 42: Phone Book

    620 Series IPPhone Phone Book Group You can add, edit and delete group in a phone book on web page of UTT-620. 1) Click “Phone Book” > “Group”, If you want to add a Group, you just ought to click ‘Add Group’ .

  • Page 43: Ldap

    620 Series IPPhone If you want to add a Group, you just ought to click ‘Add Contact’. You can edit an existed Contact by click You can delete an existed Contact by click , if you want to delete all Contacts, you just ought to click ’Delete All Contact’.

  • Page 44: Banlist

    620 Series IPPhone BanList You can add, edit and delete banlist in a phone book on web page of UTT-620. 1) Click “PhoneBook” > “BanList”, If you want to add a BanList, you just ought to click ‘Add BanList’. You can edit an existed BanList by click...

  • Page 45: Enterprise Phonebook

    620 Series IPPhone BanList Serial Number Serial number of a BanList Description Description of a BanList First Name The First Name of a ban contact Last Name The Last Name of a ban contact Mobile Number The number1 phone number of a ban contact...
  • Page 46 620 Series IPPhone www.ultrative.com/ Ultrative Communication Co.,Ltd...

  • Page 47: Vlan Setting

    620 Series IPPhone When used Phone Setting option,you can set several parameters as follow: Phone Setting DTMF The DTMF transmitted mode,include RFC 2833,Inband,SIP Info BackLight The backlight of the phone LCD Set Time Mode The mode of set time for phone,include SNTP/SIP Server/Manual...

  • Page 48: Vpn Setting

    620 Series IPPhone VPN Setting If you want to use VPN function ,you need to setup a VPN server, you should fill below options. When used VPN Setting option, you can set several parameters as follow: VLAN Setting Enable VPN...
  • Page 49 620 Series IPPhone Add Group You can add group Delete All Group You can delete all group All users You can add users You can add group After you add group, you can edit or delete group, you also can add user ,press”All users”...

  • Page 50: Trusted Certs

    620 Series IPPhone Trusted Certs You can upload trusted certs. Dial Plan If you want to setup a dial plan, you can click "Dial Plan". Click "add rule" to entry this interface. Dial Plan Setting www.ultrative.com/ Ultrative Communication Co.,Ltd...

  • Page 51: Global Sip

    620 Series IPPhone Dial Plan ID The ip of a phone which you want to call prefix The number which you need to press actually if you want to call the phone Called Insert There have two option, Enable or Disable.

  • Page 52: Wallpaper

    620 Series IPPhone Wallpaper You can upload picture on the phone, it can display the picture in different type. When used Wallpaper option, you can set several parameters as follow: Wallpaper Please select picture The type of picture display on the phone LCD, it include...

  • Page 53: Password

    620 Series IPPhone Password You can change the password used to login phone GUI in Password option. In Password option, you can set several parameters as follow: Password Username The login username of the web page Old Password The old password used to login of the web page...
  • Page 54 620 Series IPPhone higher software or kernel which are put on the software server. The detail information about auto provision you can see the appendix. When use auto provision, you can set several parameters as follow: Auto Provision Auto Provision...

  • Page 55: Tr069

    620 Series IPPhone Booting Checked This used to checked the auto provision when phone booting Auto Provision Frequency This used to set the time interval for auto provision Auto Provision Time This used to the specific time for auto provision...

  • Page 56: Tftp Up Grade

    620 Series IPPhone When use ftp upgrade, you can set several parameters as follow: FTP Upgrade Server IP The ip address of the ftp server Filename The name of the file want to download from ftp server Username The username provide by ftp server...

  • Page 57: Http Upgrade

    620 Series IPPhone When use tftp upgrade, you can set several parameters as follow: TFTP Upgrade Server IP The ip address of the tftp server Filename The name of the file want to download from ftp server Software Upgrade Used to upgrade the software of the phone...

  • Page 58: Reboot

    620 Series IPPhone When use http upgrade, you can set several parameters as follow: HTTP Upgrade Select a File Browse the software/kernel/config file you want to upgrade from http Software Upgrade Used to upgrade the software of the phone Kernel Upgrade...

  • Page 59: Phone Status

    620 Series IPPhone Phone Status You can see the currently status of the phone when use Phone Status option. System Info You can see the system information when used System Info option. www.ultrative.com/ Ultrative Communication Co.,Ltd...

  • Page 60: About

    620 Series IPPhone Attention: On this interface ,you can see the software and kernel which we used for test and this user_manual is written base on this software and kernel. This software version is V2.2.6.2-2733 This kernel version is v2.2.9 About You can see the phone model when used About option.

  • Page 61: Appendix

    620 Series IPPhone Appendix： Auto Provision Pre-configuration on TFTP/HTTP/HTTPS/FTP Server When the software or kernel auto-provision is enabled and want to run, IP Phone will check the software and kernel version at first, so we need make some pre-configuration on the provisioning server.
  • Page 62 1. Normal Configuration file: Normal Configuration file is the configuration file of your Ultrative IP phone. You can download it from your phone (You can see the following chapter to see how to download a configuration file from Ultrative IP hone) and modify by yourself. If the IP phone’s MAC address is 00:11:22:33:44:55, the normal configuration file of it...

  • Page 63: Automatic Provisioning Using Dhcp Option

    *You can’t rename the file on the provisioning server. The file name is fixed to Account1_Extern.xml.(Account1 is the first account you register) Phonebook on TFTP/HTTP/HTTPS/FTP Server Ultrative IP phone supports Enterprise Phonebook and Personal Phonebook. Enterprise Phonebook: Enterprise Phonebook is used for all staffs in your office. All phones will download a common phonebook for all staffs.
  • Page 64 620 Series IPPhone 1. Start up the “DHCP Management Console”; 2. Expand the DHCP scope which will contain the phones 3. Right-click on the “Scope Options” node 4. Select “Configure Options” 5. In the “General” tab, scroll down the list of options and identify the option labeled “066 Boot Server Host Name”...
  • Page 65 620 Series IPPhone It supports three protocols in Auto-Provision:TFTP,HTTP and FTP. The format with provisioning server URL is: TFTP: TFTP://192.168.0.201(192.168.0.201 is the default Server IP address) HTTP: HTTP://192.168.0.201 HTTPS: HTTPS://192.168.0.201 FTP: FTP://192.168.0.201 Username: the user to login FTP/HTTP/HTTPS server Password: the password of the user using to login FTP/HTTP/HTTPS server *Username and password are available in FTP/HTTP/HTTPS only (unavailable in TFTP).
  • Page 66 620 Series IPPhone Auto Download Software: Download software from server and upgrade it automatically. Auto Download Kernel: Download kernel from server and upgrade it automatically. Auto Download Config File: Download configuration file from server and update it automatically. BroadsoftCompatibility: If you select this function, you need to put two configuration files (with Broadsoft format) on the provisioning server.
  • Page 67 620 Series IPPhone AES Encryption function and input the AES Key matching the one on your server on. LDAP CONFIG 1. Overview LDAP stands for Lightweight Directory Access Protocol which is a client-server protocol for accessing a directory service. LDAP lets you locate organizations, individuals, and other...
  • Page 68 Office phone number 3.2Attributes on Ultrative Configured Page 3.2.1 LDAP Name Filter Description: LDAP name filter is the search criteria for name look ups. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254). The name prefix for search entered by the user is represented by the “%”...
  • Page 69 620 Series IPPhone Returns all LDAP records which “do not” have the “cn” field starting with the entered prefix. 3.2.2 LDAP Number Filter Description: LDAP number filter is the search criteria for number look ups. The format of the search filter is compliant to the standard string representations of LDAP search filters (RFC 2254).
  • Page 70 LDAP search results. This setting compresses the search results, as the server only returns the attributes which are requested by the Ultrative phone. The setting allows the user to configure multiple space separated name attributes.
  • Page 71 620 Series IPPhone Valid Values: Space separated name attributes, see examples below. Default Value: <blank> Examples: ￠ cn sn displayName Requires “cn”, “sn” and “displayName” fields for each LDAP record. ￠ givenName Requires “givenName” field for each LDAP record. ￠ vorName nachName Requires “vorName”...
  • Page 72 620 Series IPPhone Description: This setting can be used to enable calling line identification using LDAP. When the setting is turned “Enable”, the phone performs an LDAP number search for the incoming number and displays the name of the calling party accordingly.

  • Page 73: Ldap Server Installation

    Search Delay(ms)(0~2000): 0 LDAP Lookup for Incoming Call: Enabled LDAP Sorting Results: Enabled LDAP Lookup for PreDial/Dial: Enabled 4. Configuration on Ultrative Phone 5. LDAP Server Installation 5.1Install OpenLDAP Server on Windows 2003 System Install “openldap-2.2.29-db-4.3.29-openssl-0.9.8a-win32_Setup.exe” according to default prompt,please remember the install path for next steps.
  • Page 74 620 Series IPPhone 2. Please remember the install path. E.g. C:\Program Files\OpenLDAP. www.ultrative.com/ Ultrative Communication Co.,Ltd...
  • Page 75 620 Series IPPhone 3. Choose the [Full installation] mode as picture. www.ultrative.com/ Ultrative Communication Co.,Ltd...
  • Page 76 620 Series IPPhone www.ultrative.com/ Ultrative Communication Co.,Ltd...
  • Page 77 620 Series IPPhone 5.2Configure OpenLDAP Server 5.2.1 Configure slapd.conf file 1. Add “schema” in slapd.conf file Access to the install path (for example,C:\Program Files\OpenLDAP),open the file names slapd.conf,find the command include ./schema/core.schema Add the other commands like: include ./schema/cosine.schema include ./schema/inetorgperson.schema...
  • Page 78 If run the server successfully,you can find the command of “slapd starting” NOTE: Please do not close this window to make sure the LDAP Server keep running. 5.2.3 Add contact Create a plain text named “Ultrative.ldif” in install path. Then put the content like following: dc=Ultrative,dc=cn objectClass:...
  • Page 79 620 Series IPPhone Input the password you set,here is Ultrative. 6. Install LDAP Client tool in Windows System 6.1 Install LDAPExploreTool2 Install the LDAPExploreTool2 according to the prompt. 6.2 Create the Configurations in LDAPExploreTool2 1. Run the LDAPExploreTool2,access to File→Configurations.
  • Page 80 620 Series IPPhone b. Input the server address on Server option. www.ultrative.com/ Ultrative Communication Co.,Ltd...
  • Page 81 Test OK. NOTE: Server name or IP\Server port\Version settings are relate with the settings on Ultrative phone. d. Configure the “cn=Manager,dc=Ultrative,dc=cn” on User DN,and tick the Store password for protect your settings,enter the password which you configure on the server. www.ultrative.com/...
  • Page 82 620 Series IPPhone The Base DN will auto-configure if you press the [Guess value]. After the settings above,you can press [Test connection] to test your settings,if it prompt warning message,please re-try the steps above again,we can continue the next steps if the test is passed.
  • Page 83 620 Series IPPhone setting. Entry RDN: The format is cn=XXX Object Class(from schema): Select the structure class which entry belongs to, each structure class has its own must attributes and may attributes. We select [Person] for example here. Must attributes: Double click attribute to add them to the entry node. If need multi-cn, can be allow to repeat added.
  • Page 84 620 Series IPPhone 3.You can add more contact entries by these steps. www.ultrative.com/ Ultrative Communication Co.,Ltd...

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