Troubleshooting - GE JK3800SH2SS Owner's Manual

Troubleshooting tips ... Before you call for service
Save time and money! Review the charts on the following pages first and you may not need to call for service.
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FAN
Fan continues to run after
cooking stops
Oven vent emits warm air
while oven is on
_
Fan comes on
automatically when using
the microwave
COOKING
The oven is cooling.
This is normal.
This is normal.
The fan will automatically shut off when the internal
parts of the oven have cooled.
The oven makes unusual
sounds while cooking
Smoke comes out of the
oven when I open the
door
Food is not fully cooked
or browned at the end of
a cooking program
SENSOR ERROR
displayed along with an
oven signal
Clicks and fans blowing are normal.
The relay board is turning the
components on and off.
Food is high in fat content. Aerosol
spray used on the pans.
Programmed times may not match
the size or amount of food you are
cooking.
Food amount or type placed in the
oven does not match the program
that was set.
Steam was not sensed by the oven
because plastic wrap was not
vented, a lid too tight was on the
dish or a liquid was covered.
These sounds are normal.
Smoke is normal when cooking high-fat foods.
Adjust time for doneness or adjust the upper or
lower lamps for browning and doneness.
Press the Clear/Off pad. Set the oven program to
match the food or liquid to be cooked or heated.
Vent plastic wrap, use a looser lid or uncover liquids
when cooking or heating.
DISPLAY
The display is blank
"Control is LOCKED"
appears in display
Control display is lit yet
oven will not start
Power saver mode may be
activated.
Check the Settings menu for clock display settings.
Turn the display on.
Replace the fuse or reset the circuit breaker. A fuse in your home may be blown or
the circuit breaker tripped.
Power outage or surge Reset the clock. If the oven was in use, you must
reset it by pressing the Clear/Off pad, setting the
clock and resetting any cooking function.
The control has been locked. Press and hold Settings pad for 3 seconds to unlock
the control.
Clock is not set. Set the clock.
Door not securely closed. Open the door and close securely.
Start/Pause pad or selector dial Press Start/Pause pad or selector dial.
not pressed after entering cooking
selection.
Another selection already entered Press Clear/Off pad.
in oven and Clear/Off pad not
pressed to cancel it.
Size, quantity or cooking time not Make sure you have entered cooking time after
entered after final selection, selecting.
Reset cooking program and press Start/Pause pad. Clear/Off pad was pressed
accidentally.
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