Kenmore C4906 series Use & Care Manual page 20

Service Prevention Checklist
Before calling for service, review this list. It may save both time and expense. The list includes common occur-
rences that are not the result of defective workmanship or materials in this washer.
OCCURRENCE
NOISE
High pitch "jet engine"
noise.
Rattling and clanking noise.
Thumping sound.
Vibrating noise.
OPERATING
Washer does not start.
Washer won't spin.
Residue left in drum.
POSSIBLE CAUSE
A certain amount of motor whine is normal
during the spin cycle.
Foreign objects such as coins or safety pins
may be in drum or pump.
Belt buckles and metal fasteners are hitting
wash drum.
Heavy wash loads may produce a thumping
sound. This is usually normal. If sound con-
tinues, washer is probably out of balance.
Washer is not resting fi rmly on fl oor.
Shipping bolts and foam block have not
been removed during installation.
Wash load unevenly distributed in drum.
Electrical power cord may not be plugged in
or connection may be loose.
House fuse blown, circuit breaker tripped,
or a power outage has occurred.
Water supply faucets are not turned on.
Motor is overheated. Washer motor will
stop if it becomes overheated.
Washer door is not completely closed.
Load is too small.
Heavily soiled items.
SOLUTION
Stop washer and check drum. If noise continues after
washer is restarted, objects may be in pump. Call your
authorized servicer.
To prevent unnecessary noise and damage to drum, fasten
fasteners and turn items inside out.
Stop washer and redistribute wash load.
Move washer so it rests fi rmly on fl oor. Adjust leveling
legs. See INSTALLATION INSTRUCTIONS for details.
See INSTALLATION INSTRUCTIONS for removing shipping
bolts and foam block.
Stop washer and rearrange wash load.
Make sure plug fi ts tightly in wall outlet.
Reset circuit breaker or replace fuse. Do not increase fuse
capacity. If problem is a circuit overload, have it corrected
by a qualifi ed electrician. If problem is a power outage,
call local electric company.
Turn on water supply faucets.
It will automatically restart after a cool down period of up
to 30 minutes (if washer has not been manually turned
off).
Close door completely.
Add 1 or 2 similar items to help balance the load.
Wipe drum with a nonabrasive household cleanser, then
rinse. Shake or brush excess dirt and sand from items
before washing
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