Whirlpool WFW97HEDBD0 Use & Care Manual page 24

Troubleshooting
First try the solutions suggested here or visit our website at www.whirlpool.com/product help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
Incorrect dispenser
operation
Single-dose laundry
packet not dissolving
Cycle time changes or
cycle time too long
The controls are not
responding
Clogged dispensers or laundry
products dispensing too soon.
Liquid chlorine bleach not used in
bleach compartment.
Water in dispenser after cycle has
finished.
Adding laundry packet incorrectly.
Normal washer operation.
Excessive suds in washer.
Load may be out of balance.
Not using correct cycle for load type.
Control Lock is on.
Do not overfill dispenser. Overfilling causes immediate
dispensing.
Load dispensers before starting a cycle.
Homes with low water pressure may result in residual powder
in the dispenser. To avoid, select a warmer wash temperature if
possible, depending on your load.
Use only liquid chlorine bleach in the bleach compartment.
It is normal for small amounts of water to remain in dispenser at
the end of the cycle.
Be sure laundry packet is added to washer drum before
adding clothes. Do not add packet to dispenser. Follow the
manufacturer's instructions to avoid damage to your garments.
The cycle times vary automatically based on your water
pressure, water temperature, detergent, and clothes load.
The options you select will also affect the cycle times.
When excessive suds are detected, a special suds routine
automatically starts to remove extra suds and ensure proper
rinsing of your garments. This routine will add time to the
original cycle.
When load unbalance occurs, a washing process will start
to redistribute the load. This may lengthen the cycle time.
Avoid washing single items. Balance a single item such as a rug
or jeans jacket with a few extra items.
The Quick Wash cycle is designed for smaller load sizes
(2-4 items) of lightly soiled garments. If larger loads are
washed in this cycle, cycle time will be increased.
When using the Quick Wash or Delicates cycle, you should
wash small loads. This ensures a gentle wash for your garments
without increasing cycle times.
Touch and hold CONTROL LOCK for 3 seconds to turn off
Control Lock. For each second CONTROL LOCK is held down,
the display will count down one second: you will see "3," then
"2," then "1 ."
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