Whirlpool WFW97HEDBD0 Use & Care Manual page 23

Troubleshooting
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First try the solutions suggested here or visit our website at www.whirlpool.com/product help -
In Canada www.whirlpool.ca for assistance and to possibly avoid a service call.
mfyou experience
Not cleaning or
removing stains
Odors
Not using dispensers.
Dispense cartridge is empty.
Not washing like colors together. Wash like colors together and remove promptly after the cycle is
complete to avoid dye transfer.
Not enough detergent used,
or hard water.
Monthly maintenance not done as
recommended.
Not using HE detergent or using too
much HE detergent.
Use dispensers to avoid chlorine bleach and fabric softener
staining.
Load dispensers before starting a cycle.
Avoid overfilling.
Do not add products other than those specified directly to load.
Fill dispense cartridge to the "MAX" line with HE liquid detergent.
Use more detergent for washing heavy soils in cold or
hard water.
Touch WATER HARDNESS to change water hardness to "hard."
Sharp items were in pockets during
wash cycle.
Strings and straps could have tangled.
Items may have been damaged before
washing.
Fabric damage can occur if washer is
tightly packed.
Run the Clean Washer with affresh ® cycle monthly or every 30
wash cycles. See "Washer Care" in "Washer Maintenance."
Unload washer as soon as cycle is complete. Use the
FanFresh _ option if load cannot be removed immediately
after the wash is complete.
Use only HE detergent. Be sure to measure correctly. Always
follow the manufacturer's directions.
See "Washer Care" section.
Door not left open after use. This washer has a tight seal to avoid water leaks. To avoid odors,
leave the door open to allow the washer to dry between uses.
Fabric Damage Empty pockets, zip zippers, and snap or hook fasteners before
washing to avoid snags and tears.
Tie all strings and straps before starting wash load.
Mend rips and broken threads in seams before washing.
Liquid cMorine bleach may have been
added incorrectly.
Load not sorted properly.
Wash temperatures too low.
Not enough detergent used,
or hard water.
Gray whites, dingy
colors
Avoid tightly packing the washer. Load with dry items only.
Use cycle designed for the fabrics being washed.
Add only 1 or 2 garments after washer has started.
Do not pour liquid chlorine bleach directly onto load. Wipe up
bleach spills.
Undiluted bleach will damage fabrics. Do not use more than
recommended by manufacturer.
The transfer of dye can occur when mixing whites and colors in
a load. Sort dark clothes from whites and lights.
Use hot or warm washes if safe for the load. Make sure your hot
water system is adequate to provide a hot water wash.
Use more detergent for washing heavy soils in cold or
hard water.
Touch WATERHARDNESS to change water hardness to "hard."
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