You-Q Luca Service Manual
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You-Q Luca Service Manual

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Service Manual

Luca
V2.0 from Jan 1st 2015

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Summary of Contents for You-Q Luca

  • Page 1: Service Manual

    Service Manual Luca V2.0 from Jan 1st 2015...
  • Page 2 Copyright (C) 2015 Handicare BV All rights reserved. The information provided may not be reproduced and/or published in any form, or by any other means whatsoever( electronically or mechanically) without the prior written authorization of Handicare BV. The information provided is based on general data about the constructions known at the time of the publication of this manual.

  • Page 3: Table Of Contents

    2. Warranty and Liability 2.1. Warranty 2.2. Liability 3. Safety 3.1. Maximum user weight reduction when EQLASS is installed on a Luca 3.2. Personnel qualifications 3.3. Cautions and warning statements 3.4. Pictograms on the wheelchair 4. Maintenance schedule & tooling 4.1.
  • Page 4 Table of contents 5.7. Seating system QLASS 5.7.1. Replace the actuator of the backrest 5.8. Seating system EQLASS 5.8.1. Replace the actuator of the backrest 5.8.2. RepIace the tilt actuator 6. Maintenance on the control system 6.1. Replace the remote control (Shark, VR2 and R-Net) 6.2.

  • Page 5: Introduction

    WARNING! Follow the instructions next to this symbol closely. Not paying careful attention to these instructions could result in physical injury or damage to the wheelchair or to the environment. NOTICE! This provides useful background information. Service manual - Luca...

  • Page 6: Guidelines And Useful Information For Maintenance

    Always handle waste materials according to the local regulations. Contact information Handicare BV Handicare BV Vossenbeemd 104 5705 CL Helmond The Netherlands T +31 (0)492 59 38 88 F +31 (0)492 53 79 31 www.handicare.com info@handicare.com Service manual - Luca...

  • Page 7: Product Identification

    1.5. Product identification TYPE/TYPE/TYP: You-Q Luca Qlass YEAR/JAAR/JAHR: 2015 LUQ1400520 USAGE: INDOOR/OUTDOOR GEBRUIKSGEBIED: BINNEN/BUITEN GEBRAUCHSGEBIET: INNERHALB/AUSSERHALB MAX.LOAD/MAXBELASTB./ZUL.GESAMTGEW.: 160 KG A. Model D. Usage area B. Year of manufacture E. Maximum load in kg C. Identification number Service manual - Luca...

  • Page 8: Warranty And Liability

    Product: the electric wheelchair manufactured Handicare BV. • User: the person who actually uses the product. • Customer: the person who obtains the product from Handicare BV. • Dealer: the person/company who supplies the product from Handicare BV to the customer. Service manual - Luca...

  • Page 9: Warranty

    Any repair to or reconditioning of the Product not authorised or performed by and/or on the instructions of Handicare BV shall not be covered by the scope of this warranty. If a Service manual - Luca...

  • Page 10: Liability

    The Customers shall likewise save Handicare BV harmless from any against any liability resulting due to representations made by the Customer with regard to the Product which are incompatible with the quality or the normal use of the Product. Service manual - Luca...

  • Page 11: Safety

    Safety Safety 3.1. Maximum user weight reduction when EQLASS is installed on a Luca When an EQLASS seating system is installed on a Luca, the maximum user weight is reduced to 136 kg. 3.2. Personnel qualifications Only service technicians that are trained and authorised by Handicare BV are allowed to do maintenance and repairs to the wheelchair.
  • Page 12 For example: • shop doors • burglar alarm systems in shops • garage door openers In the unlikely event that such problems occur, contact your supplier immediately. Service manual - Luca...

  • Page 13: Pictograms On The Wheelchair

    Be careful when swinging the controller 'Push' mode on a slope. aside to avoid getting anything Trap danger crushed. Danger of getting fingers jammed. Battery charging connection Identification plate Attachment point of the tie down system for transportation on a vehicle. Service manual - Luca...

  • Page 14: Maintenance Schedule & Tooling

    Inspection Twice a year / every 6 months Mechanical parts Inspection Yearly Bearings Inspection Yearly Tyres Check condition and profile Yearly Fasteners and bolts Check condition and Yearly tighten if necessary Wheelchair Check overall functionality Yearly Service manual - Luca...

  • Page 15: Mechanical Tools

    Torque wrench, up to 60 Nm with sockets sizes: 10, 13, 17, 19 Allen keys sizes: 3, 4, 5, 6, 7, 8 Loctite 270 for bolt securing Loctite 648 Tie wraps color: black n/a: not applicable Service manual - Luca...

  • Page 16: Electronical Tools

    Torque table Use the general torques as indicated in the table below, unless specified otherwise Thread Size Pitch (mm) Max. torque (Nm) 1.25 1.75 The minimum torque values are 7 - 9 % below the maximum values. Service manual - Luca...

  • Page 17: Maintenance Tasks & Adjustments

    Press down (1) in the middle to the unlock the cover. • Remove (2) the cover. High carrier: • Remove the wing bolts (C) and remove the front cover. • Pull both locking clips (D) and slide down the back cover. Service manual - Luca...
  • Page 18 WARNING! After repairing, reprogramming or replancing parts, always check the functionality of the entire wheelchair. Pay special attention to safety features such as slowdown driving or drive inhibits when seat lift and tilt are both used. Service manual - Luca...

  • Page 19: Carrier

    Replace a rubber suspension Preparation See section 5.2.1. Procedure Remove the old rubber suspension (A) from the carrier frame. Put the new rubber suspension on the carrier frame. Install the motor arm on the wheelchair. See section 5.2.5. Service manual - Luca...

  • Page 20: Replace The Carbon Brushes

    Put some grease on the axle to prevent fretting. b. Mount the drive wheel on the axle. c. Make sure to lock the nut by folding the washer. 10. Make sure that the drive wheel does not interfere with the motor. Service manual - Luca...

  • Page 21: Install A Motor Arm

    Lift the wheelchair until the wheels are free from the floor. • Use a lifting platform. Remove the screws (A). Remove the old drive wheel (B). Install the new drive wheel. Make sure that the drive wheel does not interfere with the motor. Service manual - Luca...

  • Page 22: Replace A Castor Wheel

    Use an allen key size 7. • The screw is secured. Remove the old castor fork (D) from the carrier frame. Install the new castor fork on the carrier frame. Use some Loctite 648 to secure the screw Service manual - Luca...

  • Page 23: Replace The Batteries

    (front wheel drive, mid wheel drive or rear wheel drive). Preparation Set the interface in the maximum tilted position for easy access. Switch off the wheelchair via the button on the controller. Set both freewheel switches in 'Drive' mode. Service manual - Luca...

  • Page 24: Adjust The Base Height Of The Interface

    Make sure that the interface is firmly locked by the mounting blocks and fasten the screws (A). Check if the wheelchair is stable in all available positions for seat and tilt. Service manual - Luca...

  • Page 25: Tilt-Only Interface

    Remove the old actuator (A). Put the new actuator into the tilt mechanism. Connect the actuator cable. Make sure that the actuator cable can follow the movement of the mechanism but that Service manual - Luca...

  • Page 26: Replace Lift Actuator

    Put the connector cable into the groove of the legrest and fasten the connector cable with tie wraps. Make sure that you leave enough free cable length to let the actuator reach its full length. Check the functionality of the actuator. Service manual - Luca...

  • Page 27: Replace The Gasspring Of A Comfort Legrest

    Put the new actuator into the wheelchair. Connect the actuator cable. Make sure that the actuator cable is properly arranged. Use tie wraps. Put the seat cushion in the wheelchair. 10. Check the functionality of the actuator. Service manual - Luca...

  • Page 28: Replace The Motor Of The Central Legrest

    The mounting fork is re-used with the new actuator. Put the mounting fork on the new actuator. 10. Put the new actuator into the seating mechanism. Use a new lock nut (C) and fasten the mounting clip (B). Service manual - Luca...

  • Page 29: Seating System Eqlass

    10. Connect the actuator cable. 11. Make sure that the actuator cable is properly fixed to the seating system. 12. Put the seat cushion on the wheelchair. Service manual - Luca...

  • Page 30: Repiace The Tilt Actuator

    Put the new actuator into the tilt mechanism. Connect the actuator cable. Make sure that the actuator cable can follow the movement of the mechanism but that the cable does not get jammed by the mechanism. Check the functionality of the actuator. Service manual - Luca...

  • Page 31: Maintenance On The Control System

    Replace the power module (DX2) The DX2 system has the main driving program stored in the remote and a backup of the program in the power module. Replacing the power module can be done without programming. For REM420: Service manual - Luca...
  • Page 32 The display shows a selection sequence for the backup program. Replace the remote control. Select the module that has NOT been replaced. The backup program from this module will be used to automatically re-program the new module. Service manual - Luca...

  • Page 33: Troubleshooting

    NOTICE! If the problem is not solved with the help of the solutions in the tables, contact your dealer/distributor or the Service Department of Handicare BV. Service manual - Luca...

  • Page 34: General Diagnostics And Faultfinding

    Measure resistance from the speed limit cable in different seating positions. Bad cable connections or a broken resistor influences the drive inhibit signal. Incorrect programming Check for correct program. Re-program if needed. Service manual - Luca...
  • Page 35 Check pressure and inflate power to drive properly wheels or castors is too low if needed. See User manual for correct value. Programming of speed and Check programming and Torque Settings is not make corrections if needed. correct Service manual - Luca...
  • Page 36 Castor wheels "wobble" at Tyre pressure too high. Check tyre pressure and higher speed decrease if needed. See user manual for correct value. Too little load on the castor Modify seating setup if wheels. possible or decrease tyre pressure. Service manual - Luca...
  • Page 37 (or actuator speed make corrections if needed. is too low) Contact manufacturer for correct settings. Actuator is internally not Check actuator functioning properly temperature after operation and/or check for excessive noise when operated. Replace actuator. Service manual - Luca...
  • Page 38 Too much load on front Modify seating setup to castors (RWD). have better weight distribution. Wheelchair moves very Load compensation is too Modify load compensation rapidly and jerky high. in driving program. Check with manufacturer for correct settings. Service manual - Luca...

  • Page 39: Diagnostics And Troubleshooting For Shark Controls

    Remove both fuses from the batteries before you change any cables, fuses and/or modules. This way the power way is disconnected from the wheelchair. NOTICE! For more detailed information about Shark Controllers, specific manuals can be downloaded from the website: www.dynamiccontrols.com. Service manual - Luca...
  • Page 40 The ON-OFF light flashes 9 Communication fault in the Check all connections and times Shark system correct them if needed. If the fault signal is still present after this, replace the controller. Service manual - Luca...
  • Page 41 Service Department of Handicare BV. The ON-OFF light flashes System does not 'fit'. Check if the controller type 11 times System modules are not corresponds with the power compatible. module. Replace one of the two if needed. Service manual - Luca...

  • Page 42: Diagnostics And Troubleshooting For Dx2 Controls

    Remove both fuses from the batteries before you change any cables, fuses and/or modules. This way the power is disconnected from the wheelchair. NOTICE! For more detailed information about DX2 Controllers, specific manuals can be downloaded from the website: www.dynamiccontrols.com. Service manual - Luca...
  • Page 43 Only replace the power module if the error occurs immediately when you switch on the power module. If the error occurs when you start to drive, the entire motor circuit causes this error. In this case, replace the motor. Service manual - Luca...
  • Page 44 The ON-OFF light flashes 8 The battery voltage is high: This usually occurs during times above 32 V (trickle) charging. Frequent occurrences will result in a defective power module. Correct the charger settings. Service manual - Luca...
  • Page 45 Program the entire drive 11 times System modules are not system for the relevant compatible. wheelchair with the aid of the DX-Wizard program on the PC. Always confirm the programming by switching the wheelchair on and off. Service manual - Luca...

  • Page 46: Diagnostics And Troubleshooting For R-Net Controls

    Remove both fuses from the batteries before you change any cables, fuses and/or modules. This way the power is disconnected from the wheelchair. NOTICE! For more detailed information about R-Net Controllers, specific manuals can be downloaded from the website: www.pgdt.com. Service manual - Luca...
  • Page 47 The control system detects that this motor has become disconnected. • Check the motor, cables and the connections to the control system. . If this does not solve the error, the power module may be defect Service manual - Luca...
  • Page 48 Re-program the control system. Use the R-Net PC programmer to program the most current specific program for wheelchair or the manufacturers original programming file. If this does not solve the error, the power module may be defect. Service manual - Luca...
  • Page 49 Disconnect the charger from the AC supply. If an Off-Board charger is used: • Disconnect the charger from the wheelchair. If this error is still present when the charger is disconnect, the joystick module may be defect. Service manual - Luca...

  • Page 50: Diagnostics And Troubleshooting For Vr2 Controls

    This way the power way is disconnected from the wheelchair. NOTICE! For more detailed information about VR2 Controllers, specific manuals can be downloaded from the website: www.pgdt.com. The number of LEDs on the battery indicator indicates the type of fault. Service manual - Luca...
  • Page 51 Check the actuator cabling. Wheelchair moves slow or Battery in poor condition Check the battery slugglish Setting for maximum speed Adjust the setting for is too low. maxium speed. Service manual - Luca...
  • Page 52 Put the other settings in a inhibited in one or both neutral position. directions to prevent a unstable setting of the wheelchair. Most likely the user has put an other setting (like: lift) in a maximum position. Service manual - Luca...

  • Page 53: Cable And Module Schemes

    1x 70A 9002473 Batteries 6000043 6000573 6000573 Motor Motor Cable lenghts are not drawn to scale! Shark 1 6000038 6000039 Lighting 6000215 6000038 6000039 1002945 (1.5 m) 6000759 Cable lenghts are not drawn to scale! Shark 2 Service manual - Luca...
  • Page 54 Cable lenghts are not drawn to scale! Shark 3 Shark Qlass Tilt45 & Recline (Lights optional) 6000038 6000039 Lighting 6000215 6000038 6000039 6000792 (2.5 m) 6000759 6000778 6000778 Tilt 45° Recline 9002615 Cable lenghts are not drawn to scale! Shark 4 Service manual - Luca...
  • Page 55 Cable and module schemes Shark EQlass Tilt30° & Recline (Lights optional) 6000038 6000039 Lighting 6000215 6000038 6000039 1002945 (1.5 m) 6000759 6000778 6000778 Tilt 30° Recline 9002615 Cable lenghts are not drawn to scale! Shark 5 Service manual - Luca...

  • Page 56: Dx2 Controls

    (3000417) 6000038 00355.0018 (1.75 m) 6000039 01502.1110 Legrest Left Lighting 6000216 6000333 9002616 9001233 6000038 (3000417) Legrest Right 6000333 9002616 9001233 6000039 (3000417) 01502.1110 Gyro Qontroll (optional) Cable lenghts are not drawn to scale! DX2 2 Service manual - Luca...
  • Page 57 9002615 00355.0074 (2.7 m, RWD) 00355.0018 (1.75 m, FWD) (3000417) 6000039 Legrest Angle Lighting 6000216 6000333 6000038 (3000417) Foot Plate Elevation 6000039 6000333 (3000417) Gyro Qontroll (optional) Cable lenghts are not drawn to scale! DX2 4 Service manual - Luca...
  • Page 58 00355.0018 (1.75 m) Recline 6000333 9002615 (3000417) 6000038 00355.0074 (2.7 m, RWD) 00355.0018 (1.75 m, FWD) 6000039 Lighting 6000216 6000038 6000688 Lift (3000418) 6000039 Gyro Qontroll (optional) Cable lenghts are not drawn to scale! DX2 6 Service manual - Luca...
  • Page 59 (3000418) 6000038 00355.0074 (2.7 m, RWD) 00355.0018 (1.75 m, FWD) 6000039 Legrest Angle Lighting 6000216 6000038 6000333 (3000417) Foot Plate Elevation 6000039 6000333 (3000417) Gyro Qontroll (optional) Cable lenghts are not drawn to scale! DX2 8 Service manual - Luca...

  • Page 60: Vr2 Controls

    RWD Only! 6000637 Inhibit Switch Tilt Tilt 45° FWD 9002614 (1.5 m) Inhibit Switch Lift RWD 9002613 (2.1 m) Lift FWD 9002612 (0.6 m) RWD 9002614 (1.5 m) Cable lenghts are not drawn to scale! VR2 2 Service manual - Luca...
  • Page 61 Cable and module schemes VR2 Tilt45 & Recline (Lights optional) 6000038 6000332 6000039 6000423 Lighting 6000038 6000332 6000039 9002258 (1.6 m) 9002614 Tilt 45° Recline 9002614 9002615 Cable lenghts are not drawn to scale! VR2 3 Service manual - Luca...

  • Page 62: R-Net Controls

    9002484 (1.5 m) Motor Motor Cable lenghts are not drawn to scale! R-Net 1 R-Net Drive & Lights 6000038 6000217 Lighting 6000039 9002484 (1.5 m) 6000039 Lighting 6000217 6000038 Cable lenghts are not drawn to scale! R-Net 2 Service manual - Luca...
  • Page 63 9002616 9001233 01502.1110 Recline 9002612 9002615 9002613 Lift 9002484 (1.5 m) 6000637 Inhibit Switch Tilt Inhibit Switch Lift 9003916 Tilt 45° 01502.1110 Legrest Left 9002612 9002616 9001233 Cable lenghts are not drawn to scale! R-Net 4 Service manual - Luca...

  • Page 64: Version History

    Version history Version history Version Release date Changes V1.0 Oct. 22nd 2013 First released version. V2.0 Jan. 1st 2015 New company name. Service manual - Luca...

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