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» Troubleshooting
The battery does not charge properly or the
phone turns off
If your battery is not receiving a charge or the phone repeatedly turns off even
after you have charged the battery, try the following:
●
The battery terminals may be dirty. Wipe both gold-coloured contacts with a clean,
soft cloth and try charging the battery again.
●
If the battery will no longer charge completely, properly dispose of the old battery
and replace it with a new battery (refer to your local ordinances for proper disposal
instructions).
Audio quality is poor
If the audio quality of your call is poor, try the following:
●
Ensure that you are not blocking the phone's internal antenna.
●
When you are in areas with weak signals or poor reception, you may lose your
connection to the network. Move to another area and try again.
Your phone is hot to the touch
When you use several applications at once or use applications on your phone for
an extended period of time, your phone requires more power and may feel hot to
the touch. This is normal and should affect your phone's life span or performance.
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