Phone Will Not Charge
In most cases,charging issues can be
1. Swap out chargers and USB
cables
2. Swap out the battery inside the
phone
3. User a different power outlet or
USB port (if charging from a
computer)
If problem persists, contact customer care at http://support.textnow.com
or 1 (888) 250-5255
Phone Does Not Connect to 4G
Are you in a 4G WiMax coverage area?
Check Sprint's coverage map at
http://coverage.sprint.com.
Make sure 4G is turned on by going to
"Settings" and turn "4G" on.
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