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1.
Set up
Approximate time: 10 minutes
Please note that your U-verse TV and internet will not operate during this process. This includes
recording TV shows.
A.
B.
· Unplug power cord from existing
· Transfer one connection at a time
Wi-Fi Gateway
from the existing Wi-Fi Gateway to
new Wi-Fi Gateway
· S et power cord aside
· S tand new Wi-Fi Gateway side-by-
side with existing Wi-Fi Gateway
Below is a completed setup. Your connections may vary.
USB
Reset
Power
Existing Wi-Fi Gateway
LINK
HD
RECORD
C.
· Carefully read and remove yellow
power sticker covering the Power
port of new Wi-Fi Gateway
· Connect new power cord to
TO TV
Pb
Y
Video
Audio
power port of new Wi-Fi Gateway
(VIDEO OUT)
NETWORK
and into electrical outlet
Pr
S-Video
B
Green
Data Cable
USB
B
Yellow
Ethernet Cable
B
Yellow
Ethernet Cable
Reset
Power
New Wi-Fi Gateway
C
New Power
Cord
Electrical
Outlet
2.
Power up
Approximate time: 1-5 minutes
Your Wi-Fi Gateway is now powering up. During this time (up to 5 minutes),
OK
MENU
do not unplug the power cord or the green data cable, as this can permanently
USB
damage the Wi-Fi Gateway and significantly delay your service activation.
When complete, the Service light will begin flashing, then turn to solid green.
If the Service light does not turn solid green or continues to blink after 5 minutes,
see
Need more help?
NOTE: Your TV may take a few minutes to display. Check your TV for service, if your
TV does not respond refer to
Optical
HDMI
USB
3.
Go Wi-Fi
Wall Jack
New Wi-Fi setup:
A.
Select only one option to begin the Wi-Fi Setup
Option 1: Connect using PC
· C onnect laptop or PC with an Ethernet Cable
to your Wi-Fi Gateway
B
· Continue to
(U-verse TV
Customers Only)
B.
· Open a browser and go to ufix.att.com/restore
· L og into your U-verse account. If you forgot your User ID (primary AT&T email address) and Password,
help can be found on the account log in screen.
·
Follow the on-screen instructions to transfer the existing Wi-Fi settings
· R ecord existing Network Name and Wi-Fi Password on separate yellow sticker from kit
· Place new yellow sticker over your new Wi-Fi Gateway's yellow sticker
NOTE: Wi-Fi settings did not transfer or to use new Wi-Fi Network Name and Password
Wireless
refer to
Access Point
(Optional)
and/or
NOTE: Any custom settings made for security cameras or game consoles, etc.,
DVR
on your original Wi-Fi Gateway will also need to be made to your new Wi-Fi Gateway.
(Not Shown)
4.
Easy Return
(Refer to return instructions in your kit)
A.
Return your equipment at no cost
to you within 21 days to avoid
$150 charge.
on the back of this guide.
Need more help?
on the back of this guide.
Approximate time: 1-5 minutes
Option 2: Connect using Smartphone/Tablet
· E stablish a temporary connection using new Wi-Fi
settings located on yellow sticker on new Wi-Fi Gateway
· Open your device's Wi-Fi connection settings and
select your Wi-Fi Network Name and enter your Wi-Fi
Password to connect to your network
· Continue to
Need more help?
section on back page of guide.
B.
Take original gateway and power
cord to nearest The UPS Store.
Bring your AT&T Account number
located on your packing slip.
Please do not return other devices
e.g. backup battery, etc.
Power
Battery
Ethernet
Wi-Fi
HomePNA
Broadband 1
Broadband 2
Service
Phone 1
Phone 2
USB
Lights may vary with setup.
B
C.
UPS will scan your equipment,
provide a receipt, pack, and ship
equipment to AT&T at no cost to
you.
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