Honda GS160 Owner's Manual page 12

CUSTOMER SERVICE INFORMATION
Servicing dealership personnel are trained professionals. They should
be able to answer any question you may have. If you encounter a
problem that your dealer does not solve to your satisfaction, please
discuss it with the dealership's management. The Service Manager,
General Manager, or Owner can help. Almost all problems are solved
in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Regional Engine Distributor for your
area. You can find their name, address, and phone number using the
dealer/distributor locator on our website at www.engines.honda.com
If you are still dissatisfied after speaking with the Regional Engine
Distributor, you may contact the Honda Office as shown below.
<Honda's Office>
When you write or call, please provide this information:
• Equipment manufacturer's name and model number that the
engine is mounted on
• Engine model, serial number, and type (see
• Name of dealer who sold the engine to you
• Name, address, and contact person of the dealer who services
your engine
• Date of purchase
• Your name, address and telephone number
• A detailed description of the problem
United States, Puerto Rico, and U.S. Virgin Islands:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Dept.
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400, 8:30 a.m. - 7:00 p.m. ET
Canada:
Honda Canada, Inc.
180 Honda Blvd, Markham, ON L6C 0H9
or visit: www.honda.ca
Telephone: (888) 9HONDA9
(888) 946-6329
Facsimile: (877) 939-0909
DISTRIBUTOR'S WARRANTIES
The applicable warranty is the warranty policy in effect in the country
where the warranty service is provided (see
12
page 10)
Toll free
Toll free
page 14).
ENGLISH