TOWA SX-590II Operating Manual
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TOWA SX-590II Operating Manual

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SX-590II
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OPERATING MANUAL

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  • Page 1 SX-590II Model OPERATING MANUAL...
  • Page 3 NOTICE The information and specifications in this manual are subject to change without notice. While every precaution has been taken to make this manual accurate, the Manufacturer shall not be liable for any errors or omissions, nor for any damages resulting from the use of the information herein.
  • Page 4 INTRODUCTION We very much appreciate your purchase of this cash register. The cash register is equipped with function keys which allow you to program and use various functions and with numeric keys for entering numbers. This Manual explains the methods for programming and entering transactions with this cash register and it describes precautions and accessory items necessary to use it.

  • Page 5: Table Of Contents

    CONTENTS 1. GETTING TO KNOW THE CASH REGISTER..................3 1). GENERAL SPECIFICATIONS ....................3 2). PRECAUTIONS ........................3 3). EXTERNAL VIEW........................4 4). CONTROL LOCK ........................5 5). DISPLAY..........................6 6). PRINTER ..........................7 7). KEYBOARD..........................8 2．SETTING UP ............................11 1). INITIALIZATION ........................11 (1) SYSTEM CLEAR .......................
  • Page 6 3). TRAINING MODE ........................35 6. X/Z REPORT ............................36 1). READ AND RESET THE SALES INFORMATION ..............36 2). EXPLANATION OF KEY FUNCTIONS.................. 39 (1) FUNCTION KEYS ......................39 (2) PRESET SHEET FOR X/Z REPORTS................40 3). HOW TO CHOOSE REPORTS....................41 4).

  • Page 7: Getting To Know The Cash Register

    1. GETTING TO KNOW THE CASH REGISTER 1. GETTING TO KNOW THE CASH REGISTER This chapter describes the specifications, precautions, part names of this cash register and functions. 1). GENERAL SPECIFICATIONS Item Description Power source AC100～117VAC,220～240VAC±10% Power consumption 0°C to 40°C ( 32°F to 104°F ) Operating environment temperature Storage memory SD RAM...

  • Page 8: External View

    1. GETTING TO KNOW THE CASH REGSTER 3). EXTERNAL VIEW Part name Functions 1. Printer cover Protecting the printer. 2. Receipt dispenser This is where the receipt comes out. 3. Input/Output connectors Ready for connection with peripheral devices such as PC, (Rear side ) scanners, etc.

  • Page 9: Control Lock

    1. GETTING TO KNOW THE CASH REGISTER 4). CONTROL LOCK The control lock allows you to change the cash register mode Your register is equipped with nine modes. The cash register is always in of these nine modes. To change mode, use the owner’s key (marked with [OW]), manager’s key（marked with [MA]) and the operator’s key (marked with [OP]) which come with this cash register.

  • Page 10: Display

    1. GETTING TO KNOW THE CASH REGSTER 5). DISPLAY Operator & Customer Display Your cash register provides 2 x two-line displays for operator and customer. NAME OF COMMODITY OR TRANSACTION * UPPER LINE: 14 Segments, 10 Digits Fluorescent tube. Displays name of commodity or transaction. * LOWER LINE: 7 Segment 10 Digits Fluorescent tube.

  • Page 11: Printer

    1. GETTING TO KNOW THE CASH REGISTER 6). PRINTER The figure below shows the printer without the cover. Part Names Functions Journal Hold the journal roll. Receipt Hold the receipt roll. Print-head unit Prints the characters and graphic logos on the receipt and journal roll.

  • Page 12: Keyboard

    1. GETTING TO KNOW THE CASH REGSTER 7). KEYBOARD Flat Keyboard Standard Layout and Functions ＊ 154 key positions including FEED keys. ＊ All the keys except FEED keys can be laid out at Customer’s option.
  • Page 13 1. GETTING TO KNOW THE CASH REGISTER ＊ Flat Keyboard Functions No. Key Name Functions Receipt feed key Used to feed the receipt paper. Journal feed key Used to feed the journal paper. Used to move the cursor upward in registration. Arrow keys Used to move the cursor downward in registration.
  • Page 14 1. GETTING TO KNOW THE CASH REGSTER No. Key Name Functions Clerk ID key By the input ID number, a clerk can be selected. Numeric keys Used to enter numbers. DPT1 Used to enter department sales. Department key Max. Department is 199. 1 - 8 DPT8 Department # key...

  • Page 15: Setting Up

    2. SETTING UP 2．SETTING UP 1). INITIALIZATION (1) SYSTEM CLEAR CONTROL LOCK KEY : P2 position These steps will clear all of the setting you have programmed and erase all sales information in the register. Both programming and sales data will be lost by this operation. This operation should also be performed after adding memory board and repairing the main logic circuitry.

  • Page 16: Half Clear

    2. SETTING UP (2) HALF CLEAR CONTROL LOCK KEY : "PROGRAM 1" or "PROGRAM 2 " Due to incorrect operation of the cash register or during programming, it is possible at some point for the cash register to become stacking loop. Using the following procedure to reset the machine.

  • Page 17: Installing The Paper Rolls

    2. SETTING UP 2). INSTALLING THE PAPER ROLLS Your cash register features a thermal printer which uses two rolls of 58mm standard thermal paper; one roll (left side) is for the customer receipt and the other roll (right side) is for the journal record. If a customer receipt is not required, a paper saving option is available by pressing the [ON/OFF] key on the keyboard.
  • Page 18 2. SETTING UP Removing and installing the paper roll for the journal 1. Make sure the Control Lock is in the “R”(Register) position. 2. Open the printer cover. 3. Press the arms release button (right) to raise the printer arms. 4.

  • Page 19: Quick Start

    3.QUICK START 3. QUICK START Before proceeding with Quick Start, the cash register must be initialized. 1. Insert the manager program key (MA) in the control lock and turn to the “P1” program position”. (1) Move the cursor to [ 1 DATE ], key and press the key.

  • Page 20: Registration

    4. REGISTRATION 4. REGISTRATION 1). EXAMPLE OF REGISTRATION AND RECEIPT Some of keys in the examples may need to be programmed on the keyboard. 1-1. SINGLE ITEM CASH SALE Single item cash sale function Commercial allows you to finish transaction Message without pressing the [CASH TEND] key.

  • Page 21: Multiple Sale And Change

    4. REGISTRATION If the key is pressed before registration, “HIGH AMOUNT LOCK-OUT” mode is released and registration up to 8 digit number is possible 1-3. MULTIPLE SALE AND CHANGE EXAMPLE STEP KEY OPERATION RECEIPT (White shirt B) (Men’s pants B) If the tendered amount is short, an error may occur ( Tender key flag 1 #4=1) 1-4.

  • Page 22: Multiplelication And Repeat Entry

    4. REGISTRATION 1-5. MULTIPLELICATION AND REPEAT ENTRY EXAMPLE STEP KEY OPERATION RECEIPT (Socks) (Handkerchief) Key operation of multiplication : System Flag 0405,#4=0(Multiplication order) (Quantity) X (Unit Price) Unit price: Max. 8 digits can be registered. Total number of registration: Max. 9 digits Registration of quantity : System Flag 0401,bit #2&1=10(decimal point position) Integer : Max.

  • Page 23: Plu Key

    4. REGISTRATION 1-7. PLU KEY EXAMPLE STEP KEY OPERATION RECEIPT (Tie pin A) (Belt C) Used to register the item whose PLU number has been assigned. Each PLU can be programmed with a description, unit price, linked department number etc. (Please refer to the Programming 1 Manual PLU programming section).

  • Page 24: Entry Price Of Plu And Input By Plu Key

    4. REGISTRATION 1-9. ENTRY PRICE OF PLU AND INPUT BY PLU KEY EXAMPLE You can enter price of PLU with PLU ENTRY key and nominate PLU by entering PLU No and PLU #key. STEP KEY OPERATION RECEIPT (Nominated PLU2) If no price of a PLU is programmed, a price can be entered with the key.

  • Page 25: Discount

    4. REGISTRATION 1-11. DISCOUNT EXAMPLE – (A): DISCOUNT WITH STEP KEY OPERATION RECEIPT (Men’s jacket) (Men’s suit) – Discount for subtotal is applied by pressing the key. Discount for each item is applied without pressing the key. Key code: 6136 –...

  • Page 26: Discount Rate

    4. REGISTRATION 1-12. DISCOUNT RATE EXAMPLE (A): DISCOUNT AGAINST SUB-TOTAL AMOUNT STEP KEY OPERATION RECEIPT (Men’s pants B) (Tie tack B) (Pre-programmed discount rate: -15%) Key code: 6134 2 Key code: 6234 When key is pressed, the discount is calculated against the sub-total amount. (B): DISCOUNT FOR EACH ITEM STEP KEY OPERATION...

  • Page 27: Plus Percentage Rate

    4. REGISTRATION 1-13. PLUS PERCENTAGE RATE EXAMPLE STEP KEY OPERATION RECEIPT (Neck tie A) (White shirt A) (Tie tack B) (Pre-programmed plus percentage rate: 10%) It is possible to apply a plus percentage sale for each item to press the key right after the item entry.

  • Page 28: Tendering With Tend$5.00 - Tend$50.00Key

    4. REGISTRATION 1-15. TENDERING WITH TEND$5.00 - TEND$50.00KEY The TEND$5.00key, the TEND$10.00key, the TEND$20.00key and the TEND$50.00 key are used for quick tendering. EXAMPLE STEP KEY OPERATION RECEIPT (White shirt A) (Handkerchief) TEND$20.00 In case you received $40.00, press TEND$20.00 TEND$5.00 Key code: 004D TEND$10.00 Key code: 004E...

  • Page 29: Transaction With Card1 Card2 Card3 Card4 Keys

    4. REGISTRATION 1-17. TRANSACTION WITH CARD1 CARD2 CARD3 CARD4 KEYS Used for Credit Card payments. EXAMPLE STEP KEY OPERATION RECEIPT (Men’s pants B) (Tie tack A) (Neck tie B) Same operation is available for the keys. Key code : 6214 Key code : 6314 Key code : 6414 1-18.

  • Page 30: Return Item Sale

    4. REGISTRATION 1-19. RETURN ITEM SALE EXAMPLE STEP KEY OPERATION RECEIPT (Handkerchief) Before registration of returned item, it is recommended to reconfirm the department and clerk ID. Key code : 611E 2 Key code:621E 1-20. BOTTLE RETURNING EXAMPLE STEP KEY OPERATION RECEIPT –2 Assume 3 bottles are returned and $ 0.50 is refund for a bottle.

  • Page 31: Received-On-Account And Paid Out

    4. REGISTRATION (B): VOID AFTER FINALIZATION OF THE TRANSACTION Set the control lock to the "V" position and operate similarly to the normal registration. CONTROL LOCK: V position STEP KEY OPERATION RECEIPT (White shirt B) (Neck tie A) (Tie pin A) The transaction and relative amounts are cancelled completely.

  • Page 32: Registration With Ntx Tx1 Tx2 And Tx3 Keys

    4. REGISTRATION (B): RECEIVED-ON-ACCOUNT, CHECK STEP KEY OPERATION RECEIPT (C): RECEIVED-ON ACCOUNT, CREDIT CARD STEP KEY OPERATION RECEIPT (D): PAID OUT, CASH STEP KEY OPERATION RECEIPT (E): PAID OUT, CHECK STEP KEY OPERATION RECEIPT Paid out with the keys are also possible. 1-23.

  • Page 33: Registration With Txex

    4. REGISTRATION Key codes: : 6120 : 6121 : 6221 : 6321 :6421 1-24. REGISTRATION WITH TXEX EXAMPLE STEP KEY OPERATION RECEIPT (White shirt A) (White shirt A) (Handkerchief) TXEX Tax exemption key is used to make all items which have registered non-taxable items. Key code: 6128 TXEX 1-25.
  • Page 34 4. REGISTRATION By setting the flag, the duplicate receipt can be issued automatically without pressing the key. (System Flag 0203, #1=1) “DUPLICATE” can be printed by setting the flag. （System Flag 1408, #2=1) (B): ISSUE A RECEIPT OR A STUB ONLY, WHEN REQUIRED RECEIPT ON-OFF SWITCH: OFF Operation procedure is same as the above (A).

  • Page 35: Transaction Hold Key

    4. REGISTRATION 2). TRANSACTION HOLD KEY EXAMPLE STEP KEY OPERATION RECEIPT (Belt B) (Suspender A) Then, the customer leaves the place to buy another item additionally. “HOLD” displays when the key is operated. When the key is pressed, the receipt prints items and sub total amount and will feed, and the registration for the next customer can start.

  • Page 36: Food Stamp

    4. REGISTRATION 3). FOOD STAMP Food coupon (or stamp) for livelihood assistance by the government The keys need to be programmed in advance. key: Used to display the subtotal. Key code:6119 key: Used to finalize the transaction. Key code:6118 Department Flag: Flag 2,#7=1(Food Stamp) Food stamp sales transaction EXAMPLE STEP...

  • Page 37: Age Verification

    4. REGISTRATION 4). AGE VERIFICATION The function to verify the full age or the non-age of the customer to buy the item, by entering his (her) birth date. key needs to be programmed in advance. Key-code : 0070 EXAMPLE STEP KEY OPERATION If the birth date is not yet entered though necessary due to department (PLU) programming, the error message “ENTER BIRTHDATE”...

  • Page 38: Various Functions

    5. VARIOUS FUNCTIONS 5. VARIOUS FUNCTIONS 1). INVENTORY CONTROL This cash register can check the state of the item inventory. Below flag settings are necessary to use this function System flag 0606, #1 1= Enable inventory control. Dept (PLU) flag 3, #5 1= Inventory control active on this department (PLU).

  • Page 39: Training Mode

    5. VARIOUS FUNCTIONS EXAMPLE STEP KEY OPERATION [PLU menu shift 2] key (Register PLU2) [PLU menu shift 1] key (Register PLU1) [PLU menu shift 3] key (Register PLU3) 3). TRAINING MODE This cash register allows you to train an operator how to handle the cash register. To train an operator, enter the training mode and let the operator do simulated operations.

  • Page 40: X/Z Report

    6. X/Z REPORT 6. X/Z REPORT 1). READ AND RESET THE SALES INFORMATION The cash register is designed to maintain totals of all transaction data. Transaction data is maintained in the memory of the cash register as long as the system is plugged in and/or the battery back-up system is in effect.
  • Page 41 6. X/Z REPORT The available report samples of SALE, INVENTORY, TRAINING MODE are as follow. report report report report 1.FULL SALES REPORT ✓ ✓ ✓ ✓ 2.FULL TRANSACTION TOTAL ✓ ✓ 3.CASH IN-DRAWER TOTAL ✓ ✓ 4.HOURLY NET SALES TOTAL ✓...
  • Page 42 6. X/Z REPORT 66. TRN INDV.CLERK ID SALES ✓ ✓ 67. TRN ALL CLERK ID SALES ✓ ✓ ✓ ✓ 71. TRN DEPT SHIFT SALES ✓ ✓ TRAINING 72. TRN DEPT SHIFT TOTAL SALES ✓ ✓ 73. TRN DEPT GROUP SALES ✓...

  • Page 43: Explanation Of Key Functions

    6. X/Z REPORT 2). EXPLANATION OF KEY FUNCTIONS Explanation of key functions used at X1, X2, Z1 and Z2 control lock position. (Regarding key layout for reports, please see next page.) (1) FUNCTION KEYS No. Key Functions Used to choose the selected item or data. Used to go back to a previous menu or setting.

  • Page 44: Preset Sheet For X/Z Reports

    6. X/Z REPORT (2) PRESET SHEET FOR X/Z REPORTS...

  • Page 45: How To Choose Reports

    6. X/Z REPORT 3). HOW TO CHOOSE REPORTS Control lock position display ● Control lock position is displayed for the operator Position Display Control lock position DISPLAY X - 1 Example: Turn the key to control lock at X1 position. Choose a type of report ●...

  • Page 46: In Report Menu

    6. X/Z REPORT Designation by report number NOTE ● How to designate the Sales report group For example, if you want to see ‘’31 PLU GRP1 SALES’’ report, operation and display is as follow DISPLAY Operation: P L U G R P 1 4).

  • Page 47: Inventory Report

    6. X/Z REPORT 4-2. INVENTORY REPORT 1) Set the key position at X-1 or X-2 2) Choose the type of report ●Press the key and the key then report title “2 INVENTORY” is displayed. DISPLAY I N V E N T O R Y Operation: 3) Choose the report menu ●Press the...

  • Page 48: Report Table No

    6. X/Z REPORT 4-3. REPORT TABLE NO. NOTE Report table should be programmed at P1 prior to issuing the report by designating the report number . 1) Choose the type of report ● Press the & key x 2 times and the report title “3 TABLE” is displayed. DISPLAY Operation: Ｔ...

  • Page 49: Sales Report By Macro Key

    6. X/Z REPORT 4） Choose the necessary report and press the key to issue the report. ● How to designate by the report number. 1) Press the key at “4 TRAININING” stage to choose a report title. Then the display shows ‘’ 51 TRN FULL SALES REPORT’’. DISPLAY Operation: T R N...

  • Page 50: Choosing Report Of Specific Plu/Department (Ex. From Xx Plu To Yy Plu)

    6. X/Z REPORT 6). CHOOSING REPORT OF SPECIFIC PLU/DEPARTMENT (ex. from xx PLU to yy PLU). It explains how to issue department report, department group report, PLU report and PLU group report which require specific PLU/department. ● The department report “21 Dept Shift Sales’’, it is required to specify from which department to which department should be on the report.
  • Page 51 6. X/Z REPORT d） e） F R O M ● At this stage, the Department Shift Report will be issued and the display will return to ‘’21 Dept Shift Sales’’ DISPLAY D E P T S H I F T To specify one DEPT, DEPT group, PLU or PLU group.

  • Page 52: Cash Decleration

    6. X/Z REPORT 7). CASH DECLERATION Cash declaration enables you to see the difference between the actual cash amount in drawer and the registered sales amount. You need to enter quantity of each coin and bill in the drawer to declare the amount of cash 1) Control lock position: X-1 DISPLAY X - 1...
  • Page 53 6. X/Z REPORT 5） To finish cash declaration Press the to finish the cash declaration mode. DISPLAY Operation: S A L E S For example, to issue cash declaration report together with FULL SALES REPORT Press the key to issue ‘’１ FULL SALES REPORT’’ DISPLAY Operation: F U L L...

  • Page 54: Issuing Re-Orders List

    6. X/Z REPORT 8). ISSUING RE-ORDERS LIST Operation: DISPLAY 1) Set the control lock key to X position. X - 1 2) Choose the type of report a) Press the key & the key to choose Inventory report Operation : I N V E N T O R Y b) Press the key to enter ＩNVENTORY report.

  • Page 55: Sample Report

    6. X/Z REPORT 9). SAMPLE REPORT FULL REPORT Sales quantity of Department 1 Sales amount of Department 1 Sales quantity of Department shift 1 Sales amount of Department shift1 Sales quantity of Department 101 Sales amount for Department 101 Sales quantity of Department shit2 Sales amount of Department shift 2 Total sales quantity of Departments Total sales amount for Departments...
  • Page 56 6. X/Z REPORT Number of transaction for+% key Amount of +% key Sales total including tax and +% Gross total amount Number of Error Correction transaction Amount of Error Correction Number of Void transaction Amount of Void Number of Return transaction Amount of Return Number of -% transaction Total amount of -%...
  • Page 57 6. X/Z REPORT Number of tax exemption transaction Amount of tax exempted sales Negative transaction total amount Number of –tax transaction Amount of –tax Number of cancel operation Amount of cancel operation Number of RA(received amount) transaction Total amount of RA transaction Number of RA cash transaction Amount of RA by cash Number of RA check transaction...
  • Page 58 6. X/Z REPORT HOURLY NET SALES TOTAL Hour: From 10:00 to 10:59 Number of transaction for net sales Sales total without negative sales Total amount of tax Sales total without negative sales and tax Total cash amount in drawer Total check amount in drawer Number of cash sales transaction Amount of cash sales Number of check sales transaction...
  • Page 59 6. X/Z REPORT LOW STOCK REPORT Current stock Standard stock Number of Group2: 11 Number of Group 1: 1 Number of Group 2: 12 Number of Group 1: 2 Number of Group 2: 13 Number of Group 1: 3...

  • Page 60: Interface Ports

    7. INTERFACE PORTS 7. INTERFACE PORTS 1). SERIAL I/O INTERFACE There are 2 “COM” ports and 1 “Drawer” port at the rear side. You will see 3 ports inside the cover. COM 2 COM 1 DRW I/O Ports I/O TABLE PROGRAM COM 1, 2, The following items such as KIND, SPEED, FLAG1, PDT-#, ASC-# and FLAG2 must be programmed with COM1 and COM2.
  • Page 61 7. INTERFACE PORTS 2). CONNECTION CONNECTION DIAGRAM COM 1- 3 [Cross Cable] 8 Pin Modular D-Sub 9 Pin (female)
  • Page 62 7. INTERFACE PORTS 3). PASSWORD FOR PC COMMUNICATION 1. Programming the password Operation: Turn the control lock to P2 X 10 times xxxxxxxxxxxxxx (14 digits) (The same password for P1 / P2 only shall be effective for PC communication. ) 2.

  • Page 63: Troubleshooting

    8. TROUBLESHOOTING 8. TROUBLESHOOTING If you have a problem while operating your register, refer to the following steps to resolve a problem. Problem: Nothing is displayed at any mode. Check: Turn the control lock to “L” position. Make sure the power code is plugged in correctly. See “...

  • Page 64: Maintenance

    9. MAINTENANCE 9. MAINTENANCE This chapter explains the maintenance operations you can perform yourself. 9-1 CLEANING YOUR CASH REGISTER Clean the cash register with a dry, soft cloth. If it cannot be cleaned with a dry cloth, use a little wet cloth after wringing it out well.
  • Page 65 9. MAINTENANCE LIST OF ERROR MESSAGES Error message Meaning KEY OP ERR A wrong key operation was done ENTRY OVER The exceeded digits number was entered ENTRY ERR A wrong number was inputted. MEMRY OVER Sales total amount is overflowed PLS CLERK Required to input clerk ID.
  • Page 66 9. MAINTENANCE CLE->RLS->2ND REPT Registered exceeded items/amounts. Need to print RELEASE out the receipt once. NO NUMBER The number is incorrect. CASH DECL Cash declaration is required. CA-ID REQD Press the [Clerk ID] key EN CLK ID Required to enter clerk ID number NO JOURNAL No electronic journal data POWER FAIL...
  • Page 68 Z1AE-1198X 201001...

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