Troubleshooting - Magnavox TB100MW9 Owner's Manual

Others
Before requesting service, check the table below for a possible cause of the problem.
Symptom
No power
The STB is not responding
to the remote control.
No audio / picture
Blocked noise on picture
No EPG or the provided
information is wrong
Low volume
No reception
When you forget the
password for V-chip
Closed captioning display
(TEXT mode) does not go
off even after changing
channels through STB.
The TV screen goes blank
just after turning the STB
on.

Troubleshooting

•
Make sure that the AC power cord is securely plugged into the power
outlet.
•
Make sure that the STB's main power is on.
•
Make sure to point the remote control at the remote control sensor.
•
You may be too far from STB. Try moving closer.
•
Remove any obstacles between the remote control and the remote
control sensor.
•
Make sure that the batteries are installed in the correct direction
(+ and –). ( Page 7.)
•
The batteries may be depleted. Replace them with new ones.
•
Make sure that the audio / video cables are correctly connected.
•
Make sure that the TV is turned on.
•
Make sure that the correct viewing channel (ch3 or external input
channel) is selected on your TV. (
for further information.
•
Make sure the cables are not damaged.
•
Make sure that the RF cable is connected correctly. (
•
Make sure that "D.S.T" and "TIME ZONE" is set correctly. (
•
Sound volume differs depending on the audio out setting. Select "RF
OUT" at step 6 in the "Initial Setup (Setup Wizard)". (
•
Make sure to complete autoscan in "SETUP WIZARD" or in "SETUP"
menu. When autoscan is not completed, some channels will not be
received.
•
The selected channel does not exist at that time. There are not always
sub-channels being broadcast.
•
Some channels with weak signal may not be received properly.
This is not a malfunction.
•
If you forget the password, refer to "New Password". (
•
Change the channel on your TV.
•
Turn the TV off, and then on.
•
This is a normal part of the start-up process and is not a malfunction.
27
EN
Remedy
Page 13.) Refer to your TV's manual
Pages 10 - 12.)
Page 21.)
Page 14.)
Page 24.)
Fin
Fin