Withings Home Nstallation And Operating Instructions
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Withings Home Nstallation And Operating Instructions

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Withings Home
HD camera with environmental sensors
Installation and Operating Instructions
Withings Home
v2.0 | August 2015

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Summary of Contents for Withings Withings Home

  • Page 1 Withings Home HD camera with environmental sensors Installation and Operating Instructions Withings Home v2.0 | August 2015...

  • Page 2: Safety Instructions

    Install your Withings Home away from areas with high levels of humidity (in a kitchen or near a humidifier) to obtain representative data for the air quality. • Place your Withings Home within range of your Wi-Fi router, in such a way that there are no obstacles that might block the signal. •...

  • Page 3: Personal Data

    • We recommend that you protect access to the Withings Home app with a password or Touch ID. You can do so from the app by going to Settings > General settings and activating Touch ID and Passcode.

  • Page 4: Table Of Contents

    Product Description ......................9 Setting Up Your Withings Home ............11 Installing the Withings Home App .................11 Plugging In Your Withings Home ...................11 Pairing Your Withings Home With Your Device..............12 Installing Your Withings Home ..................12 Modifying Your Settings ....................19 Using Your Withings Home ..............31 Checking the Live Stream ....................31...
  • Page 5 Performing a Factory Reset of Your Withings Home ......50 Cleaning and Maintenance ..............51 Cleaning Your Withings Home ..................51 Updating the Firmware ....................51 Self-Diagnosing Issues ....................51 Specifications ...................52 Document Release Overview ..............54 Warranty ....................55 Regulatory Statements ................56 Cameras Privacy Statement ..................56 Federal Communications Commission (FCC) Statements ..........56...

  • Page 6: Minimum Requirements

    Access your live stream and data For iOS device compatibility information, refer to “Specifications” on page 52. OS version You need iOS 7 or higher to install and run the Withings Home App. Withings Home EN - 6 v2.0 | August 2015...

  • Page 7: Withings Home Description

    The main function of the Withings Home is to monitor what’s happening in the room it’s located in and record it in an interactive Journal. You can then access these events easily from your Journal.

  • Page 8: Box Contents

    Box Contents (1) Withings Home (2) Table stand (3) Micro-USB power supply 5V 2A (4) Plug adapters (5) Quick start guide Withings Home EN - 8 v2.0 | August 2015...

  • Page 9: Product Description

    Product Description Front side (1) Ambient light sensor (2) 5 MP wide angle video (3) Infra Red LED sensor (4) Multicolor night light Withings Home EN - 9 v2.0 | August 2015...
  • Page 10 Rear side (1) Withings Home cover (2) High Quality 2 way speaker (3) Accelerometer (4) VOC sensor (5) Digital microphones (6) USB 2.0 port (7) Ethernet port (8) Micro-USB port Withings Home EN - 10 v2.0 | August 2015...

  • Page 11: Setting Up Your Withings Home

    You can tilt your Withings Home using the magnetic table stand. This allows you to vertically adjust the area that you want to monitor. 2. If you want to install your Withings Home with Ethernet, use a Cat-5 Ethernet cable to connect it to your Wi-Fi router.

  • Page 12: Pairing Your Withings Home With Your Device

    Pairing Your Withings Home With Your Device You need to pair your Withings Home with your device in order to install it. To do so, perform the following steps: 1.
  • Page 13 3. Enter your email address and password, and then confirm your password. 4. Tap Next. You can now start the installation process. If you already have a Withings ™ account, log in to the Withings Home app and proceed with the installation process. Installing Your Withings Home in Wi-Fi Once you are logged in to the Withings Home app, you can start installing your Withings Home.
  • Page 14 4. Tap Next. 5. Tap the Withings Home you want to install. 6. Tap Next. Withings Home EN - 14 v2.0 | August 2015...
  • Page 15 The Withings Home app starts upgrading your Withings Home’s firmware. It can take a few minutes. If your mobile device is using a 5 GHz network, you have to setup another network to install your Withings Home, as 5 GHz networks are not supported. Withings Home EN - 15...
  • Page 16 You can install up to 20 Withings Homes on your account. Installing Your Withings Home in Ethernet The Withings Home can only be used in Ethernet if you have set it up in Ethernet. If you install in in Wi-Fi and then want to use it in Ethernet later on, you’ll have to reinstall it.
  • Page 17 Once you are logged in to the Withings Home app, you can start installing your Withings Home. To install it using an Ethernet network, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. 3. Tap New camera.
  • Page 18 5. Tap the Withings Home you want to install. 6. Tap Next. 7. Tap Ethernet. Withings Home EN - 18 v2.0 | August 2015...

  • Page 19: Modifying Your Settings

    8. Plug the Ethernet cable in the Ethernet port of your Withings Home. The Withings Home app starts upgrading your Withings Home’s firmware. It can take up to a few minutes. Wi-Fi and Bluetooth are automatically disabled as soon as the Ethernet installation is complete.
  • Page 20 3. Tap your Withings Home. 4. Select the alerts you want to receive and/or deselect the alerts you don’t want to receive. 5. Tap Sensitivity to adjust the level of each alert type. 6. Use the slider to set the amount of alerts you want to receive.
  • Page 21 8. Tap Done. If you want to disable all alerts, you can also change the mode of your Withings Home to Do Not Disturb. Refer to “Using the Control Center” on page 34 for more information. Note that there is a five-minute window between alerts, which means that once you get an alert, you’ll have to wait five minutes to get another one, even if events are detected.
  • Page 22 4. Tap Display Air Quality alert on the device. 5. Tap the back button. 6. Tap Done. Changing the name of your Withings Home To give a custom name to your Withings Home, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. Withings Home EN - 22 v2.0 | August 2015...
  • Page 23 5. Enter the name you want. 6. Tap the back button. 7. Tap Done. Naming your Withings Home can be useful if you have several Withings Homes in different rooms, for example. Changing the night vision settings of your Withings Home By default, the night vision settings of your Withings Home are set to automatic, meaning that your Withings Home automatically adjusts when there is light or not.
  • Page 24 2. Tap Settings. 3. Tap your Withings Home. 4. Tap Night vision. Withings Home EN - 24 v2.0 | August 2015...
  • Page 25 We recommend that you keep the night vision set to Automatic. 6. Tap the back button. 7. Tap Done. Changing the language of the app To change the language of the Withings Home app, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. Withings Home EN - 25 v2.0 | August 2015...
  • Page 26 3. Tap General settings. 4. Tap Language. 5. Tap the language you want. 6. Tap the back button twice. Withings Home EN - 26 v2.0 | August 2015...
  • Page 27 7. Tap Done. Changing the password of your account To change the password of your Withings ™, perform the following steps: 1. Open the Withings Home app. 2. Tap Settings. 3. Tap General settings. Withings Home EN - 27 v2.0 | August 2015...
  • Page 28 You can change system authorizations at any point, for example if you want to disable access to the microphone of your mobile device. To do so, perform the following steps: 1. Open the Withings Home app. Withings Home EN - 28...
  • Page 29 2. Tap Settings. 3. Tap General settings. 4. Tap System authorizations. Withings Home EN - 29 v2.0 | August 2015...
  • Page 30 5. Disable or enable the authorizations you want. Withings Home EN - 30 v2.0 | August 2015...

  • Page 31: Using Your Withings Home

    Withings Home. Note that once your Withings Home is set up on your account, you can view the stream on any device without having to re-install it for each device. You can also view it on two devices at the same time.

  • Page 32: Using The Journal

    If you have several Withings Home installed on your account, tap the live stream of the one you’re interested in to see more details. Viewing the live stream of your Withings Home from your computer At the moment, it is not possible to view the live stream of your Withings Home from a computer.
  • Page 33 “Using the Cloud Video Recording Feature” on page 45 more information. The Journal is also a way for Withings ™ to communicate with you, for example after an app version update to let you know what’s new. If you have several Withings Homes installed on your account, tap the live stream of the one you’re interested in to see more details.

  • Page 34: Using The Control Center

    Cloud Video Recording plan or not. Refer to “Using the Cloud Video Recording Feature” on page 45 for more information. Using the Control Center Overview The Control Center allows you to change the mode of your Withings Home. You can choose between four modes: Active Monitoring • •...
  • Page 35 Baby Monitor The Baby Monitor mode allows you to hear everything that’s happening, even with the Withings Home app in background or if your smartphone is in sleep or standby mode. Camera Off The Camera Off mode disables all video recording (whether you have subscribed to a Cloud Video Recording plan or not) and all notifications.

  • Page 36: Playing A Lullaby

    Playing a Lullaby Overview You can remotely play a lullaby on your Withings Home whenever you want to help your baby fall asleep. Along with the lullaby, you can display a rainbow animation or simply choose a solid color that will be displayed on your Withings Home.
  • Page 37 To set the volume of the lullaby, perform the following steps: 1. Tap the ... icon. 2. Adjust the volume slider to set the volume of the lullaby. 3. Tap X to exit the lullaby settings screen. Withings Home EN - 37 v2.0 | August 2015...
  • Page 38 2. Select the night light you want: a. If you want a solid color night light: - Make sure Rainbow animation is de-activated. - Select the color you want in Color selection. - Adjust the brightness slider. Withings Home EN - 38 v2.0 | August 2015...
  • Page 39 If you don’t want any night light: - Make sure Rainbow animation is de-activated. - Set the brightness slider to the minimum brightness. 3. Tap X to exit the lullaby settings screen. Withings Home EN - 39 v2.0 | August 2015...
  • Page 40 Stopping the lullaby You can stop the lullaby anytime you want. To do so, perform the following steps: 1. Open the Withings Home app. 2. Double-tap the live stream to display it in full-screen mode. 3. Tap the lullaby icon.

  • Page 41: Using The Push-To-Talk Feature

    5. Tap the center of the circle. Using the Push-To-Talk Feature Not only can you hear everything that’s happening around your Withings Home when you’re viewing the live stream, you also have the option of making yourself heard thanks to the Push-To-Talk feature. This allows you to interact remotely with people near your Withings Home.

  • Page 42: Taking A Snapshot

    28 for more information. Taking a Snapshot The Withings Home app allows you to take snapshots of the live stream. These photos are then saved to your phone. To take a snapshot of your live stream, perform the following steps: 1.

  • Page 43: Checking The Air Quality Of The Room

    The Withings Home is not a carbon monoxide detector, and does not provide alerts or warnings about hazardous levels of carbon monoxide. From the moment you’ve set up your Withings Home , it takes 48 hours for it to finish calibrating its environmental sensors.
  • Page 44 3. Tap the air quality banner at the top of the screen. Withings Home EN - 44 v2.0 | August 2015...

  • Page 45: Using The Cloud Video Recording Feature

    Cloud Video Recording is an optional feature that allows you to record everything that is captured by your Withings Home for up to 7 to 30 days, depending on which plan you’ve subscribed to. It also allows you to keep the events of your Journal for 7 or 30 days, instead of the default two days.
  • Page 46 3. Tap Cloud video recording. 4. Tap the plan you wish to subscribe to. 5. Enter your payment details. 6. Tap Start your plan. Withings Home EN - 46 v2.0 | August 2015...
  • Page 47 For example, you can view everything that happened right before receiving a noise or motion notification. To do so, perform the following steps: 1. Open the Withings Home app. 2. Tap the event you’re interested in.

  • Page 48: Dissociating Your Withings Home

    Dissociating Your Withings Home Dissociating your Withings Home allows you to remove it from your account. Once it is no longer linked to your account, it can be installed on another account. Dissociating your Withings Home will remove all of your data, including Cloud Video Recording data, from the Withings Home app.
  • Page 49 4. Tap Remove from my account. 5. Tap Reset. 6. Perform a factory reset of your Withings Home. Refer to “Performing a Factory Reset of Your” on page 60 for more information. Your Withings Home is now ready to be reconfigured.

  • Page 50: Performing A Factory Reset Of Your Withings Home

    Performing a Factory Reset of Your Withings Home Factory resetting your Withings Home allows you to delete all of the data stored on it. Factory resetting completes the dissociation process. 1. Unplug and plug the power supply of your Withings Home back in five times: a.

  • Page 51: Cleaning And Maintenance

    A flashing orange light indicates that your Withings Home cannot connect to your router. • A red light indicates that the setup of your Withings Home has failed. It can also be a sign that your VOC level has gone over 2,000 ppm if you’ve activated the air quality alerts on your Withings Home.

  • Page 52: Specifications

    Specifications Withings Home • Friendly and elegant design to fit diverse room styles • Multi-color LED technology High definition camera • 5 Megapixels CMOS sensor • Ultra wide 135° angle lens (camera angular field of view: horizontal, vertical, diagonal) •...
  • Page 53 • Android 4.4 and above • iOS 7.0 and above • Withings Home App Remote supervision • Security: Secure streaming - DTLS end-to-end encryption and AES 256bit encryption • Ultra low delay: Usually less than one second in 4G or Wi-Fi External Device Interface •...

  • Page 54: Document Release Overview

    Update of the entire guide following a major user interface change in the app. The screenshots in this manual are used for explanatory purposes. Your actual screens may differ from the screenshots in this manual. Withings Home EN - 54 v2.0 | August 2015...

  • Page 55: Warranty

    (“Warranty Period”). Withings ™’ published guidelines include but are not limited to information contained in technical specifications, safety instructions or quick start guide. Withings does not warrant that the operation of the Withings Home will be uninterrupted or error-free. Withings ™ is not responsible for damage arising from failure to follow instructions relating to the Withings Home’s use.

  • Page 56: Regulatory Statements

    Regulatory Statements Cameras Privacy Statement Be aware that law and regulation can restrict the use of your Withings Home. We advise you to inform your family, relatives and home employees, if any, that you have installed a camera on your premises. Withings Home is a camera designed for indoor personal domestic use.

  • Page 57: Industry Canada Statement

    - Children shall not play with the appliance - Cleaning and user maintenance shall not be made by children without supervision This device complies with the essential requirements of the R&TTE Directive 1999/5/CE. Withings Home EN - 57 v2.0 | August 2015...

  • Page 58: European Union-Disposal Information

    The separate collection and recycling of your product at the time of disposal will help conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. Withings Home EN - 58 v2.0 | August 2015...
  • Page 59 Withings Home v2.0 | August 2015 ©2015 Withings. All rights reserved. withings.com/home...

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