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Summary of Contents for ORANGE 4039
- Page 1 User's manual Operator terminal...
- Page 2 User manual This guide describes the services offered by the 4039/4038IP/4068IP operator station (OS) connected to an e- Diatonis system. How to use this guide This guide covers the specific functions of the operator station (consult the station user manual for a decsription of...
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Page 3: Table Of Contents
Contents Getting to know your telephone ........p. -
Page 4: Getting To Know Your Telephone
The indicator light on your terminal enables you to monitor the system. The light has five possible statuses (colours and/or flashing): Flashing green: message received (voice or screen) or call received in the “ calls received ” memory. Orange fixed: indicates traffic overload level 1 (1 is calls on hold). Flashing orange: terminal on test.;... -
Page 5: Operator Station (Os) Functions
Operator station (OS) functions Other 1.3 Manually diverting operator calls to another number 1.1 Setting restricted service During a period of absence, the operator can divert all calls received (incoming calls and internals calls This function sets the system to restricted service. dialling 9) to another number: All incoming calls are directed to a general ring or a programmed number: 10:30... -
Page 6: Using A Headset
Operator station (OS) functions 1.7 When you return, consult your general voice mailbox 1.6 Using a headset The light indicates that messages have been received You can connect a headset instead of your receiver. To activate or deactivate headset mode: •... -
Page 7: Programming Functions
Programming functions Other 2.3 Programming date and time (Clock) 2.1 Accessing programming Your e-Diatonis system's operator station can access the general programming services. Clock in programming function 10:30 Operator access programming menu function enter date and time access the 'Perso' operator password Changing date and time: •... -
Page 8: Setting Various Subscriber Telephone Parameters
Setting various subscriber telephone parameters 3.5 Subscriber personal directory (PerSPD) This function is used to create the personal directory of the selected subscriber: Other 3.1 Accessing the subscriber function Indiv.rep. This function provides access to the various parameters defined for a system user or subscriber, in “Subscriber”... -
Page 9: Complementary 'Expert' Functions
Complementary 'Expert' functions On 'Param2' • Other 4.1 Accessing the 'Expert' function Mask Barring 10:30 Expert access to “Expert” menu programming function indicate discrimination indicate number of masked category digits reach the 'Menu' page “'Barrng': discrimination category: none, 1 to 16, that of subscriber (SET) or that of user (GUEST). -
Page 10: Greeting And Holding Messages (Moh)
Complementary 'Expert' functions 4.4 Greeting and holding messages (MOH) This function is used to define the greeting message and hold music parameters. Voice in “Expert” function Used to record, for each ACD group, welcome, please wait, dissuasion, closed or estimated waiting time messages. -
Page 11: Changing The Operator Password (Passwd)
Complementary 'Expert' functions 4.6 Changing the operator password (Passwd) Configuration of 3 types of voice guides for the Autoattend. This function is used to change the operator session password: automatic switchboard (day, night, 'Good-bye') message. Password display asks for old in “Expert”... -
Page 12: Software Licence Agreements
Complementary 'Expert' functions Recording of information messages used by the PABX and Infomessage the Audiotex service (opening or closing times); maximum of Record Stop Pause 50 messages. Infomessage Listen Record record a message to stop the recording stop recording momentarily listen to the recorded record a message message... -
Page 13: Declaration Of Conformity
S.A. au capital de 10 594 839 096 € - 380 129 866 - RCS Paris may not cause harmful interference, (2) this device must accept any interference Notre site internet : http://www.orange-business.com received, including interference that may cause undesired operation. This device...
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