Page 3
Introduction Display and display keys Audio keys • • Thank you for choosing a telephone manufactured by Orange Business Services. Loudspeaker, Your terminal has a new ergonomic layout for more effective communication. Partial view of display. Smith John hands free.
Getting to know your telephone Display and display keys Contains several lines and pages providing information on calls and the functions accessible via the 10 keys associated with the words on the screen. Transfer icon: pressing the key next to this icon allows you to program or change the transfer function. Indicator light •...
Stationary: no forwarding ac- tivated. Rotating: forwarding activa- ted - blue: immediate forwar- ding - orange: forwarding if Scroll bar: shows busy or absent Info page: contains information on the telephone and the status of its functions: name, telephone number,...
Description of the screens and Bluetooth® handset 1.2 Call management screen 1.3 Application screen Date Incoming call icon Time and status icon Date Application name Time and status icon Call holding icon Call in progress icon Application screen Incoming call presentation screen.
Using your telephone Other 2.3 Using the telephone in 'Hands free' mode 2.1 Making a call Terminal idle: you are in hands free mode hands free number required dial directly lift the number required press and terminate the number for receiver release your call...
Using your telephone If name is not OK: • Subaddress 1stname List enter subaddress on make the call keypad extend search in list display the list of select the name 2.9 Filtering calls using the voice mailbox correspondent required names This service lets you filter incoming calls to your voice mailbox.
Using your telephone 2.14 Mute, so that your correspondent cannot hear you 2.11 Requesting automatic callback if internal number is busy You can hear your correspondent but he/she cannot hear you: • The terminal: ¤Callback internal number busy callback request acknowledged The key lights up Paul Cancelling callback request:...
During a conversation Answer call displayed: Other 3.1 Making a second call during a conversation Answer Newcall John in conversation Paul in conversation line key for which the first call is on hold icon is flashing during a number of conversation second To return to your first caller and end the conversation in progress...
During a conversation Recover the call on hold from any telephone: 3.6 Three-way conference with internal and/or external correspondents (conference) During a conversation, a second call is on hold: Paul in conversation ¤Conference key associated with the 'incoming call' John in conversation icon select the 'conference'...
During a conversation 3.10 Store a number During a call, to save the number onto a call key: Savetorep Paul in conversation during a conversation ---------- press a call key on the enter the name of your apply Perso page correspondent 3.11 Adjust audio volume During a call, to adjust the volume level of the loudspeaker or receiver:...
'Meet me' conference The 'Meet me' function is used to set up a conference with a maximum of 6 persons: the 'master' of the conference Other 4.2 Join a 'Meet me' conference (who has the rights for initiating the conference) and the participants (maximum of 5) who meet for the conference. Once set-up by the conference master, the participants can join the 'Meet me' conference (5 participants maximum).
Sharing Other 5.4 Call pick-up 5.1 Receiving supervised call ringing You hear a telephone ringing in an office where no-one can answer. If authorised, you can To receive the special ringing for calls to another number: answer the call on your own telephone. If the telephone ringing is in your own pick-up group: •...
Sharing 5.10 Sending a written message to an internal correspondent 5.6 Hunting groups Hunting group call: • Text Certain numbers can form a hunting group and can be called by dialling the group number. number to be enter the first letters of the called name Predefined message:...
Sharing Voice mail Stop recording 5.11 Send a voice message copy recording end of recording apply Consult Voice display number of new and old messages Record Listen personal code replay message re-record a message apply Sendcopy 5.13 Broadcasting a message on the loudspeakers of a station group A message not requiring an answer can be broadcast on the loudspeakers within your broadcast group: select message to number to be...
Keep in touch Other Clear Call Play 6.1 Selecting calls to be diverted When a diversion is applied, you can select the types of call to be diverted: outside, internal, all. listen to message erase message call back sender of Forward Ext/Int message...
Keep in touch 6.13 Diverting calls when your line is busy (divert if busy) 6.8 Forwarding your calls from the receiving terminal (“Follow me”) Callers can be diverted to another telephone if you are already on the line. You wish to receive your calls in your present location: Use the “Follow me”...
Keep in touch The 27 standard messages are shown below: • 6.17 Message notification Call me back 15 Meeting on ___ (*) A message is left in your mailbox but you are not at your desk. You can configure your telephone so that Call me back tomorrow 16 Meeting on ___ at _:_ (*) you receive notification of the message on another telephone.
Managing your charges Other Call duration restriction 7.1 Charging your calls directly to business accounts You can charge the cost of your outside calls to business account numbers. The duration of your external call may be limited in time by the administrator. In this case, a beep sounds and/or a message will be displayed on the screen 20 seconds before the end of the communication.
Programming your telephone Other 8.4 Configuring the telephone ringer 8.1 Initializing your voice mailbox 10:30 Phone Ringing Settings enter your personal code then record menu light flashes your name according to voice guide instructions reach the 'Menu' page Choose the tune: Your personal code is used to access your voice mailbox and to lock your telephone.
Programming your telephone 8.9 Programming direct call keys (F1 and F2 keys) 8.5 Adjusting screen brightness (4038/4039IP) Name 10:30 Settings Phone Contrast menu press a programmable enter the name reach the 'Menu' key (F1 or F2) page Number Screen Keys Enter the number increase or reduce the brightness of the screen or 8.10 Erase a programmed key...
8.15 Configuring the audio jack of your telephone the 3 note audible signal indicates that the handset has been installed correctly (the LED flashes green or orange By default, the audio jack of your telephone can be used to connect a headset, hands free kit or depending on the battery charge level) loudspeaker.
Temporarily absent, the agent has taken a break and is not taking calls. The agent can change the operating status directly by entering codes (on all sets), by pressing the function keys on the set (4028IP/4029 set and 4038IP/4039/4068IP sets), or using the 'Agent Assistant' agent software on PC (if available).
A supervisor can consult the messages left in the voice mailboxes of the call centre groups (maximum 8 groups) using the function keys on an 4028IP/4029 set or 4038IP/4039/4068IP set. A supervisor can also perform the agent function from the same set.
Annex - Writing accented or special characters with the phone keyboard Character Keyboard Character Keyboard The following table describes all the accented or special characters that you can write from your keyboard. The column 'Keyboard' describes the combination of typing keyboard characters to display the desired character. î...
This device complies with Class B of part 15 of the FCC (Federal Communications Notre site internet : http://www.orange-business.com Commission) rules or with the CISPR 22 standard. This device has been designed...
Need help?
Do you have a question about the 4039 and is the answer not in the manual?
Questions and answers