TYAN TN70J-E3250 Service Engineer's Manual
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TYAN TN70J-E3250 Service Engineer's Manual

TYAN TN70J-E3250 Service Engineer's Manual

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TN70J-E3250
Service Engineer's Manual
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  • Page 1 TN70J-E3250 Service Engineer’s Manual http://www.tyan.com...
  • Page 2 http://www.tyan.com...
  • Page 3 Neither this manual, nor any material contained herein, may be reproduced without written consent of manufacturer. ® Copyright 2015 MiTAC International Corporation. All rights reserved. TYAN a registered trademark of MiTAC International Corporation. Version 1.0 Disclaimer Information contained in this document is furnished by MiTAC International Corporation and has been reviewed for accuracy and reliability prior to printing.
  • Page 4 This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la Classe A est conforme à la norme NMB-003 du Canada. Notice for Europe (CE Mark) This product is in conformity with the Council Directive 2004/108/EC. http://www.tyan.com...

  • Page 5: About This Manual

    How this guide is organized This guide contains the following parts: Chapter 1: Overview This chapter provides an introduction to the TYAN TN70J-E3250 storage system and standard parts list, describes the external components, gives an overview of the product from different angles.
  • Page 6 Safety and Compliance Information Before installing and using TYAN TN70J-E3250, take note of the following precautions: ·Read all instructions carefully. ·Do not place the unit on an unstable surface, cart, or stand. ·Do not block the slots and opening on the unit, which are provided for ventilation.

  • Page 7: Safety Information

    You must become familiar with the safety information in this guide before you install, operate, or service TYAN products. Symbols on Equipment Caution. This symbol indicates a potential hazard.
  • Page 8 · Make sure the stabilizing feet are attached to the rack if it is a single-rack installation. · Make sure racks are coupled together if it is a multiple-rack installation. · Make sure the rack is level and stable before installing an appliance in the rack. http://www.tyan.com...
  • Page 9 · In all European electrical environments, you must ground the Green/Yellow tab on the power cord. If you do not ground the Green/Yellow tab, it can cause an electrical shock due to high leakage currents. http://www.tyan.com...
  • Page 10 · To reduce the risk of electrical shock, disconnect all power cords before servicing the appliance. Equipment Modifications · Do not make mechanical modifications to the system. TYAN is not responsible for the regulatory compliance of TYAN equipment that has been modified.
  • Page 11 http://www.tyan.com...
  • Page 12 http://www.tyan.com...

  • Page 13: Table Of Contents

    Table of Contents   Chapter 1: Overview............... 15   About the TYAN TN70J-E3250 ..........15   Features .................. 16   About the Product ..............18   1.3.1 System Front View ............18   1.3.2 System Rear View ............20  ...
  • Page 14   4.1.2 Enclosure SAS Configuration .......... 59   Expander Firmware functions in TN70J-E3250 controller ..61   4.2.1 Firmware ................61   4.2.2 HDDs Spin-up ..............61   4.2.3 Smart Fan Speed Control ..........62   4.2.4 SES elements status ............62  ...

  • Page 15: Chapter 1: Overview

    It provides a maximum data protection and exceptional performance in a storage subsystem. Target usage ranges are set from small business to departmental and corporate server needs. The JBOD TN70J-E3250 is designed for easy integration, smooth data expansion and server migration. ®...

  • Page 16: Features

    Features TYAN TN70J-E3250 (J3250T70W12HR-U8) Form Factor 2U Rackmount Chassis Model TN70J Dimension (D x W x System 27.56" x 17.72" x 3.43" (700 x 450 x 87mm) Expander Controller E3250-12I4E-U8 Board Buttons (1) PWR / (1) RST / (1) ID...
  • Page 17 RoHS RoHS 6/6 Compliant JBOD System TN70J-E3250 JBOD System Package (1) Web User's manual / (1) Quick Installation Manual Contains Guide Installation CD (1) TYAN installation CD http://www.tyan.com...

  • Page 18: About The Product

    HDD1 HDD4 HDD7 HDD10 HDD0 HDD3 HDD6 HDD9 Description (12) 2.5”/3.5” hot-swap HDD trays Power Button with LED Over temperature/voltage/PSU/Fan status failure LED (Fault LED) ID LED Reset Button ID Button HDD Activity LED (green) HDD Status LED (orange) http://www.tyan.com...
  • Page 19 Activity LED (Green color) Status LED (Orange color) Drive State Drive Present, No Activity Solid On Drive Present, with Activity Blinking Drive Fail Don’t care Solid On Drive identify Don’t care Blinking @ 1Hz Drive Rebuild Don’t care Blinking @ 4Hz http://www.tyan.com...

  • Page 20: System Rear View

    System Rear View Description (1+1) 450W hot-swap Power Supply Unit SAS Port Link LED SAS Port Speed LED SAS IN Port 0 SAS OUT Port 1/E SAS OUT Port 2/E Please contact with TYAN technical support for expander FW NOTE: configuration. http://www.tyan.com...

  • Page 21: System Top View

    1.3.3 System Top View Description (12) 2.5”/3.5” hot-swap HDD trays M1275T70B-BP12-12 HDD Backplane Board System Fans M1601T70-D-PDB Power Distribution Board E3250 Expander Board (1+1) 450W hot-swap Power Supply Unit The system is pre-installed with an E3250 Expander Board. NOTE: http://www.tyan.com...
  • Page 22 NOTE http://www.tyan.com...

  • Page 23: Chapter 2: Setting Up

    Caution! To avoid damaging the motherboard and associated components, do not use torque force greater than 7kgf/cm (6.09 lb/in) on each mounting screw for motherboard installation. Do not apply power to the board if it has been damaged. http://www.tyan.com...

  • Page 24: Precautions

    Working on a system that is connected to a power supply can be extremely dangerous. Follow the guidelines below to avoid damage to TN70J-E3250 or injury to yourself.  Ground yourself properly before removing the top cover of the system. Unplug the power from the power supply and then touch a safely grounded object to release static charge (i.e.

  • Page 25: Unpacking & Checking The Equipment

    If any items are missing or appear damaged, contact your retailer or browse to TYAN’s website for service: http://www.tyan.com The web site also provides information of other TYAN products, as well as FAQs, compatibility lists, etc. Accessory Kit (2) US Power Cord ...

  • Page 26: Installing Hard Drives

    Installing Hard Drives Follow these instructions to install 2.5”/3.5” hard drives. Warning!!! Always install the hard disk drive to the chassis after the chassis is secured on the rack. Push the latch to pull the HDD tray out. http://www.tyan.com...
  • Page 27 (Option 1: 2.5” HDD) Place a 2.5" hard drive into the HDD tray and secure the HDD with 4 HDD screws. (Option 2: 3.5” HDD) Unscrew the HDD tray. http://www.tyan.com...
  • Page 28 Place a 3.5” hard drive into the HDD tray. Secure the HDD to the HDD tray with 5 screws. Reinsert the HDD tray into the chassis. http://www.tyan.com...

  • Page 29: Rack Mounting

    Sliding Rails x 2 Mounting Ears x 2 2.3.1 Installing the inner Rails to the Chassis Follow these instructions to mount the TYAN TN70J-E3250 into an industry standard 19" rack. NOTE: Before mounting the TYAN TN70J-E3250 in a rack, ensure that all internal components have been installed and that the unit has been fully tested.
  • Page 30 Pull the inner sliding rail forward to secure it to the chassis. Align the inner sliding rail on the other side of the chassis. http://www.tyan.com...

  • Page 31: Installing The Outer Rails To The Rack

    2.3.2 Installing the Outer Rails to the Rack Secure the outer rails to the rack. http://www.tyan.com...

  • Page 32: Rack Mounting The Storage

    2.3.3 Rack mounting the Storage Lift the unit and then insert the inner slide rails into the middle rails. Push the whole system into the rack. Secure the whole system to the rack with 2 screws. http://www.tyan.com...

  • Page 33: Chassis Expansion

    Chassis Expansion This section shows chassis expansion possibilities with one or more JBOD storage systems. Please contact Tyan techinical support for expander FW that supports share storage or other IN/OUT port configurations. 2.4.1 Single SAS-in/Out Port Configuration Connection diagram (A) Connect one end of the External Mini-SAS HD cable to the SAS-OUT port on the Server and the other end to the SAS-IN port on JBOD.
  • Page 34 Connection diagram (volume expansion) NOTE: Maximum quantity of HDD that can be supported, should be based on each type of HBA cards being used on server side. http://www.tyan.com...

  • Page 35: Share Storage (2 Sas-In Ports)

    2.4.2 Share Storage (2 SAS-in Ports) 2.4.3 Share Storage (3 SAS-in Ports) http://www.tyan.com...

  • Page 36: Io Port Connection

    2.4.4 IO Port Connection http://www.tyan.com...

  • Page 37: Turning On

    3. Power on and boot the host computer. Turning Off When turning off JBOD system, users are advised to first shut down the host computer, then power off RAID system, finally power off JBOD system. http://www.tyan.com...
  • Page 38 NOTE http://www.tyan.com...

  • Page 39: Chapter 3: Replacing Components

    End users are not recommended to replace or remove components. Removing the Cover Before replacing any parts you must remove the chassis cover. Follow the instructions to remove the cover of the TN70J-E3250. Unscrew the rear top cover. Slide the rear top cover to lift it off. http://www.tyan.com...
  • Page 40 Unscrew the front top cover. Push the latches aside to loosen the top cover. Remove the top cover from the chassis. http://www.tyan.com...

  • Page 41: Replacing Jbod Components

    Follow these instructions to remove all cables. Disconnect all cables. Remove the 4 screws securing the expander board to the chassis. Carefully lift the board from the chassis. Follow the procedures described earlier in reverse order to reinstall the expander board. http://www.tyan.com...
  • Page 42 Total support 10 Mini SAS HD Connector to HDD: Specifications 1. E3250-1214E-U8: 3 Mini SAD HD connectors to 12 HDDs 2. E3250-2414E-U8: 6 Mini SAS HD connectors to 24 HDDs 3. E3250-3614E-U8: 9 Mini SAS HD connectors to 36 HDDs http://www.tyan.com...
  • Page 43 EXT_A_IN_Connector EXT_B_OUT Connector EXT_C_OUT Connector Jumper Definition Mode Select Jumper J3 (TX) / J4 (RX) Pin 1-2 closed: Debug Mode Pin 2-3 closed: Smart Mode (Default) SAS Select Jumper Pin 1-2 closed: SAS0 (Default) Pin 2-3 closed: SAS1 (TBD) http://www.tyan.com...

  • Page 44: Replacing The Fans

    3.2.2 Replacing the Fans Follow these instructions to replace the fans. Press the latches to lift up the fan. Replace the failed fan module with a new one. Follow the procedures described earlier in reverse order to reinstall. http://www.tyan.com...

  • Page 45: Replacing The Fan Backplane Board

    Replacing the Fan Backplane Board Follow these instructions to replace the Fan Backplane Board in your system. Disconnect the cables attached to the Fan Backplane Board. Use a screw drive to unscrew the fan cage and lift it up from the chassis. http://www.tyan.com...
  • Page 46 Release the 14 screws on the Fan Backplane Board to replace a new one. Follow the steps described in reverse order to reinstall the fan cage. http://www.tyan.com...
  • Page 47 (2) 1x4pin R/A Power Connector  (8) 2x2pin Fan Connectors Integrated I/O  (1) 2 x10pin Barebone Fan Connector  (1) 2x2pin Connector for S7015 3.2.3.2 Fan BP Board LED Definitions FAN Status Green LED Red LED With Fan Without Fan http://www.tyan.com...

  • Page 48: Replacing The Power Supply

    The system has two pre-installed Power Supply Units. Please unplug the power cord before you follow these instructions to replace the power supply units. Press the latch to pull the power supply out. After replacing a new power supply, press the latch to push the power supply back into the chassis. http://www.tyan.com...

  • Page 49: Replacing The Power Distribution Board

    Follow these instructions to replace the Power Distribution Board. Disconnect the cables on the power distribution board. Unscrew to lift up the power distribution board. Follow the steps described earlier in reverse order to reinstall the power distribution board into the chassis. http://www.tyan.com...

  • Page 50: Replacing The Hdd Backplane Board

    3.2.6 Replacing the HDD Backplane Board Follow these instructions to replace the HDD Backplane Board. Pull the power supply units out. Disconnect the cables. Unscrew the fan cage. http://www.tyan.com...
  • Page 51 Lift up the fan cage. Unplug all cables connected to the HDD BP Board. http://www.tyan.com...
  • Page 52 Unscrew the HDD BP Board. Release 7 push pins to lift the mylar. Reinstall the HDD BP Board into the chassis following the steps in reverse. http://www.tyan.com...
  • Page 53 W436 x L82 (mm), 8-layer PCB (12) port SAS 12G/ SATA 6G (3) Mini-SAS SATA/SAS Connectors (1) 2x4 pin power Connector Specifications (1) 4 pin power connector for reserve (2) 2x5 pin JTAG Connector (TBD) (24) LED Indicators for HDD and RAID Status http://www.tyan.com...
  • Page 54 3.2.6.2 Connector Pin Definitions PW1: 8-pin Power Connector Pin 1 Pin 2 Pin 3 Pin 4 Pin 5 Pin 6 Pin 7 Pin 8 P12V P12V P12V P12V PW2: 4-pin Power Connector (Reserved) P12V Signal http://www.tyan.com...

  • Page 55: Replacing The Front Panel Board

    3.2.7 Replacing the Front Panel Board Follow these instructions to replace the Front Panel Board. Pull all HDD trays out. Unscrew the front panel bracket. Push the front panel bracket forward to lift it up. http://www.tyan.com...
  • Page 56 Unscrew to take out the front panel bezel. Unscrew the Front Panel Board (FPB) and disconnect the front panel cable to replace with a new FPB. Reinstall the Front Panel Board into the chassis following the steps in reverse. http://www.tyan.com...
  • Page 57 Power On/Off LED Color: Green (after power on)  ID LED Color: Blue LEDs  Warning LED Dual Color: Yellow (Warning) / Green (Normal)  RESET button  Push buttons ID button  Power On/Off button with Power On/Off LED http://www.tyan.com...
  • Page 58 No failure Blue System identified ID LED System not identified J1: FPIO connector Definition Definition PW_LED+ +5VSB ID_LED+ PW_LED- ID_LED- HD_LED+ LED_FAULT1- HD_LED- LED_FAULT2- PWR_SW+ LAN_ACT PWR_SW- LAN_LINK# RESET+ SMB_DAT RESET- SMB_CLK ID_SW- Temp_sensor SMB_ALR FPB_HDD_ACTIVITY_G- SMB_CLK FPB_HDD_FAULT_R- SMB_DAT http://www.tyan.com...

  • Page 59: Chapter 4: Firmware Configuration

    Before Accessing TN70J-E3250 Firmware The host (or server side) must have a 12G/6Gbps HBA card for connection with TN70J-E3250. The driver of HBA cards needs to be installed on operating system to allow HBA card to work with TN70J-E3250. In addition, user is advised to install management tool which is released by HBA providers and install it on the operating system in order to access the element status.
  • Page 60 For other configuration such as 3 SAS-IN or 1 SAS-OUT and 2 SAS-IN or share storage configurations, please contact Tyan technical support. http://www.tyan.com...

  • Page 61: Expander Firmware Functions In Tn70J-E3250 Controller

    4.2.2 HDDs Spin-up Avago SAS3x24 is selected as the main part in TN70J-E3250 storage controller board. There is a featured called spin-up control to avoid power shutting down. The setting is capable of enabling 4 HDDs simultaneously then delaying 8 seconds.

  • Page 62: Smart Fan Speed Control

    SES firmware also provides smart fan speed control that can control the fan speed by the given status accordingly. In TN70J-E3250 storage system, there are 2 (in standard shipment) +2 (as optional fan) system fans for the temperature control. Fan speed is automatically set to adjust according to current temperature value.
  • Page 63 Item# Name Fan0 Fan1 Fan4 Fan5 *NOTE: FAN 4 and Fan 5 is optional FAN for redundancy. Power Supply table Item# Name PSUElement0 PSUElement1 Voltage table Item# Name 3.3V 3.3V STB 3.3V BAT 5V_STBY 1.8V 0.9V 0.9V GB VDDA http://www.tyan.com...
  • Page 64 And below figure shows where the elements are. For array devices, when the enclosure is linked with host and the array devices status will show up in Avago MSM utility. http://www.tyan.com...

  • Page 65: Front Panel Warning Led Indication

    Front Panel Warning LED Indication The Warning LED will alert users by becoming "ORANGE" when conditions mentioned in 4.2.1 part 2 arise. The TN70J-E3250 will feedback message log to server end and users are suggested to use Avago MSM Utility to determine which elements status has changed to alerting condition.
  • Page 66 If the devices being used can support 12Gb/s (ex. HBA ) and is operating in 12Gb/s, the Speed LED will show steady green. If the devices being used can only support 3Gb/s or 6Gb/s or the devices involved are only operating under 3Gb/s or 6Gb/s, the Speed LED will show steady red. http://www.tyan.com...

  • Page 67: Upgrade Expander Firmware

    4.3.2 How to check Current FW version Please make sure a HBA is in host system, and is connected to TN70J-E3250 by external SAS cable. Execute example – 1. First Step, check how many expanders in the SAS domain and their SAS address.

  • Page 68: Fw Update

    4.3.3 FW update Please make sure a HBA is in host system, and is connected to TN70J-E3250 by external SAS cable. Execute example – 1. First Step, check how many expanders in the SAS domain and their SAS address C:\Xutils\windows>g3Xutil.exe -i get avail...
  • Page 69 Downloading File..Download Complete. Post-validating..Post-Validation of image is successful. Download Successful. 4. After firmware and setting files are downloaded into the expander, please reset to let TN70J-E3250 run with new firmware and new setting. C:\Xutils\windows>g3Xutil.exe -i 500e0810000272bf reset exp ******************************************************************************** g3Xutil LSI SAS Expander Utility Version: 6.0.0.0...
  • Page 70 NOTE http://www.tyan.com...

  • Page 71: Appendix I: Fru Parts Table

    Appendix I: FRU Parts Table TN70J-E3250 FRU Parts Item Model Number Part Number Picture Description Power Supply FRU-PS-0150 471100000011 450W PSU CFAN-0330 336252012309 12000RPM,60*60*38MM,4PIN fan Rack Mounting Parts CRAL-0170 340786900010 Slide Rail Kit AC Power Cord, US type FRU-CS-0330 332810000514...
  • Page 72 NOTE http://www.tyan.com...

  • Page 73: Appendix Ii: Glossary

    JBOD: Just a Bunch Of Disks, an architecture involving multiple hard drives, while making them accessible as independent hard drives. http://www.tyan.com...
  • Page 74 NOTE http://www.tyan.com...

  • Page 75: Appendix Iii: Technical Support

    By offering plenty of options for users, MiTAC serves multiple market segments with the industry’s most competitive services to support them. Please feel free to contact us directly for this service at tech-support@tyan.com Help Resources: 1. See the TYAN’s website for FAQ’s, bulletins, driver updates, and other information: http://www.tyan.com...
  • Page 76 (RMA) number. The RMA number should be prominently displayed on the outside of the shipping carton and the package should be mailed prepaid. TYAN will pay to have the board shipped back to you. TYAN® TN70J-E3250 Service Engineer’s Manual V1.0 Document No.: D2316-100 http://www.tyan.com...

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