Sky +HD User Manual

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Page 1 Welcome to the world of Sky + HD What do you want to do? This is your essential guide to using your Sky + HD box Learn about HD page 6 Get started page 10 See what’s on page 16...
Page 2: Table Of Contents
All the features of Sky + and more Recording a promoted programme Your viewing card When recordings clash Your Sky + HD remote control and your TV Avoiding recordings being deleted Getting started PIN-protecting kept recordings Cancelling current and future recordings...
Page 3 Starting playback from a bookmark Using digital text Using teletext Copying programmes to video/DVD Adding channels that aren’t listed in Sky Guide Enjoying Anytime TV Watching your added channels Changing the picture settings Seeing what’s on offer with Anytime TV...
Page 4: Back To Basics
Back to basics The Sky installer should have shown you the basics of how to use your Sky equipment. Here’s a reminder of what you need to enjoy the channels and features on offer. turns your Sky + HD box (or TV) on and off...
Page 5: Your Sky + Hd Box
* Your model's configuration may vary from the illustration shown. Sky is not responsible for the manufacture of your Sky + HD box. For your manufacturer's details, see the back cover of this guide. AMS DRX780 User Guide 07_05_09.indd 5...
Page 6: About Your Sky + Hd Box
TV. the satellite With a Sky + subscription, your Sky + HD box is a video recorder and satellite receiver in one. It also has two inputs from the satellite dish, which means you can watch one programme while recording another.
Page 7: What You Need To Enjoy Sky + Hd
What you need to enjoy Sky + HD To enjoy all the benefits of Sky + HD you need a compatible HD ready TV, a Sky + HD box and subscriptions to Sky TV with the HD Pack. Your Sky + HD box is designed to work with TVs that carry the HD ready logo.
Page 8: All The Features Of Sky + And More
Telephone Numbers page in your Sky Guide (see page 89). Your viewing card Your viewing card needs to stay in your Sky + HD box at all times so you can view all the Sky TV channels you’re entitled to.
Page 9: Your Sky + Hd Remote Control And Your Tv
Your Sky + HD remote control and your TV Your Sky + HD remote control can work with both your Sky + HD box and your TV. Press tv on the remote control to switch control from the Sky + HD box to the TV.
Page 10: Getting Started
The standby light on the front panel is red when your Sky + HD box is plugged into the mains but turned off. The light is green when your Sky + HD box is on. standby turns the box off To save power and money, please put your Sky + HD box into standby mode when you’re not using it.
Page 11: Changing Channels
If you know a channel’s number you can enter it on the remote to jump change channels straight to that channel. For example, enter the sequence 5-0-1 for Sky News. one at a time with ch +/- See the chapter Seeing what’s on (page 16) for details on changing channels from the Now, Next &...
Page 12: About The Now, Next & Later Banner
The Now, Next & Later banner is your ultimate on-screen helper - it lets you see what’s on now and later, change channels, set reminders, record programmes if you have a Sky + subscription, and see which programmes you are recording right now, all without interrupting what you’re watching.
Page 13: You're In Control With Sky Guide
You’re in control with Sky Guide You control what you watch on your Sky + HD box by browsing the on-screen Sky Guide using your remote control. Pressing tv guide on your remote control displays the following TV Guide screen:...
Page 14: Overview Of Sky Guide Options
Overview of Sky Guide options The top menu allows you to pick an option from any Sky Guide screen by scrolling left/right to highlight your choice, and then pressing select. top menu Symbol / Option How to get there Description TV GUIDE see what’s on for the next 7 days on all channels including HD...
Page 15: Showing Your Sky Guide Pages In Full-Screen Mode
Turning the mini TV off gives you a full screen of listings and plays the audio of what you are watching. To see your Sky Guide screens in full-screen mode: Press services (for Options), press down then select the Customise tab.
Page 16: Seeing What's On
Seeing what’s on Quick glance at what’s on with Now, Next & Later With Sky you don’t have to change channels to see what else is on. When you’re watching a programme, press select or the up/down arrow. The on-screen Now, Next & Later banner appears.
Page 17: Complete Overview Of What's On With Tv Guide
0 for radio) Use back up to jump back to the previous level, i.e. from the listings to the middle menu, from the middle menu to the top menu. Press Sky to leave TV Guide completely. AMS DRX780 User Guide 07_05_09.indd 17...
Page 18: Finding A Specific Channel In Tv Guide
You can get a complete overview of what’s on all your stored favourite channels with any of these shortcuts; From TV Guide: press yellow or scroll to the Favourites tab. From your Planner: press green. From Anytime: press red. USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 18 08/05/2009 16:05...
Page 19: Seeing What's On The Hd Channels
To see listings for HD channels only, go to TV Guide and select the HD tab. In Now, Next & Later and general listings, you can spot HD channels easily as they have the letters HD after the channel name, for example, Sky One HD. Identifying HD programmes...
Page 20: Finding A Specific Programme
Planner and in Anytime. Use the tab options to see the different results. You can record, set reminders, and tune to current programmes just as you would in other parts of Sky Guide. Changing your search To change your search criteria, press red (New Search) to remove what you previously entered and start again.
Page 21: Going Back To The Channel You Last Viewed
– you don’t need to press i here. To find out about programmes in other parts of Sky Guide, press i; • when you’re watching a programme – either live or recorded get information on •...
Page 22: Codes Used In The Programme Information Banner
See Having more control over kids’ viewing surround sound if your TV/home cinema previous page is shown for illustration (page 55) to see how to restrict rated system is compatible. purposes only). programmes. USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 22 08/05/2009 16:05...
Page 23: Finding And Listening To Radio Channels
Finding and listening to radio channels You can tune to radio channels in the same way as TV channels: Use the up/down arrow to browse through the channels shown in the Now, Next & Later banner. Radio channels appear with a speaker symbol next to them.
Page 24: Using Your Planner
Planner parental rating recording status press left/right to show the next set of available colour options along the bottom of the screen USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 24 08/05/2009 16:05...
Page 25: Managing Your Planner
Managing your Planner Middle menu Use the Planner tab options to filter the programmes and get a better overview; shows everything in your Planner in date order. shows an A-Z list and lets you search by programme name. Viewed shows recorded programmes that have been watched, even in part. Recorded shows recorded programmes that haven’t been watched yet.
Page 26 See Having more control over kids’ viewing (page 55) for details on using a PIN. green (Copy) Copies recorded programmes to your video/DVD recorder. See Copying programmes to video/DVD (page 46). colour options 2 USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 26 08/05/2009 16:05...
Page 27 Recording status Your Planner shows you the status of your recordings; Recording The programme is being recorded at the moment. Recorded The programme was successfully recorded. To see why all or part of the recording failed, press i. Part recorded/Failed Future date/time The programme will record at the displayed time/date.
Page 28: Setting A Series Link In Your Planner
If you’ve set a reminder for the programme, you now get a reminder before each episode. If you’ve marked the programme for recording, your Sky + HD box is now set to record every episode of that series. 28 USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 28...
Page 29 Managing series within your Planner If you’ve recorded multiple episodes of a particular series, then the episodes will appear under the Series Stack symbol. Highlight the series stack to see how many episodes are contained within the series stack and how many have been viewed. If an episode within a series stack is currently recording, Recording is shown in the status column and the symbol appears next to the series stack.
Page 30: Setting Reminders For Programmes
Setting reminders for programmes If you don’t want to miss a TV programme, Sky Guide can remind you when it’s about to start. When you see a future listed TV programme you want to watch, simply highlight it and press select.
Page 31: Recording With Sky
Recording with Sky + With the Sky + service you can record up to two programmes at the same time on your Sky + HD box. All Sky + features are available on your Sky + HD box with the relevant subscriptions.
Page 32: Recording From Sky Guide Listings
See page 52 for details on Box Office recordings. Recording from anywhere you go You can set your Sky + HD box to record from anywhere you go. Remote Record record with Sky + from your mobile is a feature which lets you set your Sky + quickly and easily using your mobile phone or online via sky.com.
Page 33: When Recordings Clash
When recordings clash Remember Sky + can only record two programmes at the same time. If you try to select a programme for recording and it clashes with others in your Planner, you have to choose which recordings to keep.
Page 34: Avoiding Recordings Being Deleted
Highlight the programme and press the blue button (Keep). The programme is now marked for Keep, shown by the symbol: Sky Guide now won’t delete the recording without asking you if you’re sure. When you’re running out of disk space, programmes marked for Keep press blue to protect the programme from one-step deletion won’t be deleted.
Page 35: Cancelling Current And Future Recordings
Cancelling current and future recordings To cancel a current or future recording..without interrupting what you’re watching: browse to the programme in the Now, Next & Later banner and press record. The symbol disappears..straight from your Planner, highlight it and either press record to just get a reminder instead OR use the yellow button (Delete) to delete the entry completely.
Page 36: Keeping An Eye On Available Disk Space
Keeping an eye on available disk space Remember that because your Sky + HD box records onto its hard disk there is a fixed amount of storage space for recordings. total disk space available To see how much space each programme is using, highlight a programme in your Planner and check the yellow part of the indicator bar.
Page 37: Recording Radio Channels
Recording radio channels You can record radio channels as follows: Find the radio channel you want by following the steps on page 23. Highlight the channel and press record. The Manual Record screen appears. If you need to, change the Channel Number/Name with the left/right arrow or by keying in the number.
Page 38: Adding Extra Time To The Start And End Of Recordings
Adding extra time to the start and end of recordings Your Sky + HD box automatically tries to find the best recording slot for your recorded programmes, and aims to capture the entire programme even if it overruns. You can change the automatic setting and choose to add extra minutes either side of the scheduled recording, as follows: Press services (for Options), press down then select the Sky + Setup tab.
Page 39: Pausing And Rewinding Live Tv
Pausing and rewinding live TV With the Sky + service, you can pause and rewind live TV. This is handy if you’re interrupted during a programme or missed the beginning. LIVE PAUSE press pause to pause live TV To pause the programme you’re watching, press pause on your remote control.
Page 40: Saving After Pausing Or Rewinding Live Tv
Highlight Instant Rewind and select either OFF, 5, 15, 30 or 60 minutes. Press green (Save Settings) when you’re done. Remember if you rewind for 30 minutes, for example, your Sky + HD box has to have been showing that channel for the last 30 minutes.
Page 41: Playing Back Recordings
PIN has been set up for this rating You can go into your Sky Guide pages without interrupting playback and the mini TV will show the programme so you don’t miss anything (audio only in full-screen mode). But if you’re still rewinding, fast forwarding or in slow motion mode when you go into the Sky Guide pages, this action stops and the programme starts playing back from that point.
Page 42: Picking Up From Where You Left The Last Recording
Now, Next & Later banner. This shows you the remaining viewing time in minutes. Press back up to remove the banner. how many minutes to the end of the recording USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 42 08/05/2009 16:05...
Page 43: Fast Forwarding And Rewinding
Stopping playback To stop playback and go back to the channel you were watching before, press stop or the Sky button. To stop and go to your Planner, press back up. Playback also stops if you change channels or go into full-screen listings such...
Page 44: Using Bookmarks For Favourite Parts Of A Programme
To remove the highlighted bookmark, press the yellow button (Delete). If the programme is PIN-protected you’ll need to enter the PIN to see the bookmark clip. See Having more control over kids’ viewing (page 55) for details. USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 44 08/05/2009 16:05...
Page 45: Skipping To Bookmarks
Skipping to bookmarks To go to the next bookmark while you’re playing back a recording, press and hold rewind or fast forward until the screen skips to the next bookmark. Skip Back symbol Skip Forward symbol The Skip Forward/Back symbol appears in the corner of the screen. press and hold down fast forward or rewind to skip to the next bookmark Starting playback from a bookmark...
Page 46: Copying Programmes To Video/Dvd
You see an information screen for each programme before the entire recording is played back. Please wait until copying is complete before using your Sky+HD box again. To cancel at any time, press any button. USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 46...
Page 47: Enjoying Anytime Tv
Anytime TV programmes don’t take up the space used by your Planner unless you choose to record them. See Recording Anytime TV programmes (page 49). Sky Anytime programmes are also available on your PC with the Sky Player. Go to sky.com/anytime for more information. Seeing what’s on offer with Anytime TV Press tv guide then the red button (Anytime).
Page 48: Viewing A Programme From The Anytime Tv Listings
(page 41). To stop watching the Anytime TV programme and go back to the channel you were watching before, press stop or the Sky button. Alternatively, press back up to go back to the Anytime listings. USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 48...
Page 49: Recording Anytime Tv Programmes
Recording Anytime TV programmes You can record Anytime TV programmes to your Sky + Planner for you to watch when and as often as you like, even after they have been removed from the Anytime TV listings. When you see something you want to record from the Anytime TV listings, simply highlight the programme and press record.
Page 50: Restricting Anytime Tv Viewing
Enter your PIN. Scroll to the Other tab and press select. Highlight PIN on Pre-Watershed Playback and select OFF. Press green (Save Settings) when you’re done. USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 50 08/05/2009 16:05...
Page 51: Opting Out Of Anytime Tv
Anytime TV. Press select to confirm. Anytime TV programmes are removed from your Sky + HD box, the Anytime tab under TV Guide disappears and Anytime TV programmes are no longer recorded to your Sky + HD box.
Page 52: Enjoying Box Office Entertainment
You can go straight to your Sky Box Office HD movies from the HD listings select to buy movies (go to TV Guide and select the HD tab).
Page 53: Choosing A Start Time That Suits You
Choosing a start time that suits you In the Box Office pages you’ll see the Series Stack symbol . This means the programme is being shown at different times. Highlight the programme and press select to see the Showings page. From here you can choose your preferred time slot.
Page 54: Paying For Box Office Programmes
If for some reason you can’t order Box Office programmes with your remote control, a message appears on-screen. You can order programmes over the phone by calling the number shown. Phone orders are subject to an administration charge. USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 54 08/05/2009 16:05...
Page 55: Having More Control Over Kids' Viewing
Changing your PIN Your original PIN is provided in the Terms & Conditions document you received with your Sky+HD box. You need this number to get into the Parental Control screens. Change your PIN to a personal, secret number that you’ll remember easily.
Page 56: Hiding Adult Channels
If you want to unlock rated programmes, just highlight the category under the Viewing tab and press the red button again (Unrestrict). Viewing restrictions can be applied only to programmes where the broadcaster provides category restriction information. USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 56 08/05/2009 16:05...
Page 57: Restricting Specific Channels
Restricting specific channels If there is just one or a few specific channels you would prefer members of the family not to watch, you can lock them one-by-one, as follows: Go to Parental Control > Channel. This page lists all the channels by channel number. To find the channel, key in the channel number if you know it, or use ch- or ch+ to go one page up or down.
Page 58: Pin-Protecting Kept Programmes
PIN-protecting kept programmes In your Planner, you can mark recordings for Keep to prevent them from being deleted accidentally (see page 34). You can take this further and have Sky Guide ask for the PIN before a kept recording can be deleted.
Page 59: Entering A Pin For Pre-Watershed Playback
Entering a PIN for pre-watershed playback You need to enter your PIN to watch a rated programme before its normal watershed time (including Anytime TV programmes). The times are shown here. programme rating when PIN is needed before 9pm before 8pm before 8pm if a PIN has been set up for this rating if a PIN has been set up for this rating...
Page 60: Choosing Your Favourite Channels
See page 18 for details on navigating to your favourites. Storing your favourites activates the blue button, which you can also use to find the channel you were last watching. See page 21 for more details. USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 60 08/05/2009 16:05...
Page 61: Watching Tv With Subtitles Or Audio
Watching TV with subtitles or audio description To show subtitles or play an audio description over the current channel: Press help on your Sky remote control when you’re watching TV. If the Subtitles or Audio Description option is available, use the left/right arrow to choose ON then press select.
Page 62 Finding subtitled or audio described programmes Sky Guide can bring your attention to programmes that have subtitles or an audio description. To set this up, follow these steps: Press services (for Options), press down then select the Subtitles tab Highlight Highlighted Programmes and use the left/right arrow to choose Audio Description or Subtitles.
Page 63: Going Interactive
Interactive cards Your Sky + HD box has an interactive card slot, which you need for some services. Only insert an interactive card when a message on-screen tells you to.
Page 64: More Options
Sky then text for digital text services From the digital text service, press Sky at any point to go back to what you were watching. Using teletext To use your TV’s teletext services, press tv on your remote control then text while you’re watching a channel.
Page 65: Adding Channels That Aren't Listed In Sky Guide
Adding channels that aren’t listed in Sky Guide Some channels can be received by your Sky + HD box but don’t appear in Sky Guide listings. Your Sky + HD box is designed to receive digital television signals transmitted at 28.2 or 28.5 degrees East, either unencrypted or encrypted using BSkyB’s encryption system.
Page 66: Changing The Picture Settings
If your TV doesn’t display anything after you confirm the changes, the new setting is incompatible with the TV. Restart your Sky + HD box as follows to go back to the previous setting: Switch the box to standby then wait at least 60 seconds before unplugging it from the mains supply.
Page 67: Remote Control Setup
Panasonic 0051 Brionvega 0147 Philips 0081 Turn your TV and Sky + HD box on and press tv on your remote control. Bush 0157 Pioneer 0166 Hold down select and the red button together until the red light on your...
Page 68 You should now be able to see a terrestrial TV channel. If you have tried these options and still can’t use your Sky + HD remote control with your TV, call Sky Customer Service on the number provided in the Terms & Conditions document you received with your Sky + HD box.
Page 69: Replacing The Batteries
Replacing the batteries Your remote control runs on AA batteries (MN1500, LR6 or UM-3). When it’s time to replace them, Sky Guide gives you a warning message and a low battery symbol appears in the banner. Take the empty batteries out straight away and replace both batteries at the same time.
Page 70: Your Sky + Hd Box Connections
WARNING! You must disconnect your Sky + HD box from the mains supply before you connect your Sky + HD box to (or disconnect it from) any other equipment. Use only the supplied mains lead to connect your Sky + HD box to the mains supply. With the exceptions of the mains and the telephone line, all the interconnections between the rear panel of your Sky + HD box and your other equipment are safe, extra-low voltage circuits.
Page 71 Basic setup 2 If your TV has a DVI port you need an audio (L/R) cable Basic setup 2 and an to DVI lead (or an adapter for the supplied lead). audio (L/R) cable to DVI lead AMS DRX780 User Guide 07_05_09.indd 71 08/05/2009 16:05...
Page 72: Connecting Other Devices
See also the user guides supplied with your devices. If you notice that the picture quality is affected, connect your Sky + HD box directly to the TV instead of through the DVD/video recorder To connect your box to an audio system, you can use;...
Page 73: Switching On Dolby ® Digital Audio
Digital audio. Adjusting sound synchronisation If you’ve connected your Sky + HD box to a home cinema system using one of the digital-audio outputs, you may find the audio and video are out of sync. If this happens, you can easily change the sound settings to correct the sound.
Page 74: Connecting To The Telephone Line
UK telephone line. Changing how the Circular Playback Display works The Circular Playback Display on the front panel of your Sky + HD box lights up whenever you are recording or using the playback functions.
Page 75: Green Stuff
Saving energy ...with standby Switching your Sky +H D box to standby when it’s not in use can save up to 50% of the energy it uses. Remember that the box does not have to be on to make recordings so we recommend you make a habit of pressing the standby red = standby button (so the light on the box turns red) as soon as you finish watching TV.
Page 76: Recycling Packaging
Sky electrical equipment to: Freepost Licence Number FM35, Finlay Communications LTD, Unit 3 Zone C, Clonmore Industrial Park, Mullingar, Co Westmeath.
Page 77: For Your Safety
• Your Sky + HD box is intended for use in moderate climates. Do not use or store your Sky + HD box in hot, cold, damp or dusty places. • In order to ensure a free flow of air around your Sky + HD box, allow at least 10 cm of space above and on all sides (especially between your Sky + HD box and your TV).
Page 78: Electrical Information
Sky + HD box before you insert the plug into the mains supply. The only way to disconnect your Sky + HD box from the mains is to take the plug out of the socket. Your Sky + HD box must therefore be installed near the mains socket outlet, which should be easily accessible.
Page 79: Troubleshooting
• tips in the next pages may come in handy if you have any problems. If you have any problems with your Sky + HD box that aren’t covered in this guide or the other references, call Sky or your broadcaster.
Page 80 Your TV or video recorder may not Check all cable connections, and that your TV and video recorder are tuned to your Sky + HD box. If you are using an aerial RF be correctly tuned. connection, check that your TV and video are tuned to the right RF channels.
Page 81 My remote control isn’t working. Make sure you point your remote control directly at your Sky +H D box, and that nothing is between the two. The plugged into the mains. remote command light on your Sky +H D box and on your...
Page 82 What’s wrong? Possible reason What to do now To get your Sky + HD box to record in the most efficient way, The start of a programme was You set up numerous back-to-back not recorded. recordings. Sky prioritises the end of see Adding extra time to the start and end of recordings (page 38) and change the settings back to Automatic.
Page 83 5 Your box now tries to call us back, which checks the phone line connection. After getting the message Callback in progress, the previous menu appears. If you see any other message at this stage, please call Sky Customer Service for more advice. The number is provided in the Terms & Conditions document.
Page 84 I can’t get a picture on my HD You may not have the right subscriptions or You may not have the right subscriptions or equipment. To upgrade to Sky + HD, call us. If you’re sure you have channels. equipment.
Page 85 Call the telephone number shown on your screen to This viewing card is not authorised get your viewing card authorised. Insert the correct viewing card for this Sky + HD box. This is the wrong card for this Sky HD You have more than one box and have box.
Page 86 Sky + HD box. Otherwise, restart your box by following the a loss of signal. steps under My Sky + HD box isn’t working (page 84). If this doesn’t resolve the problem, call Sky Customer Service on the number provided in your Terms & Conditions.
Page 87 There was an unexpected error with your Sky + HD box during system setup. Your Sky + HD box is trying to resolve a Wait for your Sky + HD box to resolve the problem; if it is Housekeeping. Please wait system fault.
Page 88 If it’s an adult channel it may Adult Channels setting under Parental Control > Adult Channels. See Having more control over kids’ viewing have been removed by parental control settings. (page 55). 88 USING Sky + HD AMS DRX780 User Guide 07_05_09.indd 88 08/05/2009 16:05...
Page 89: Telephone Numbers
Telephone numbers You can find Sky and other broadcasters’ phone numbers in your Sky Guide; Press services (for Options), press down then select the Telephone Numbers tab. This list includes specific numbers for Sky + and Sky + HD. When you call, please have your system information available as we will need this to deal with your problem.
Page 90: Specifications
Specifications These specifications may change without notice. Sky may not be held responsible for discrepancies. General Operating voltage: 230V AC; 50Hz Power consumption: 50W (max.) / LNB switching +13/+18VDC 350mA MAX / 22kHz Weight: 5.0kg (packed) Dimensions (W x H x D): 399mm x 81mm x 295mm (inc.
Page 91 AMS DRX780 User Guide 07_05_09.indd 91 08/05/2009 16:05...
Page 92: Index
DVD/video recorder 72 8PM symbol 56 games 63 bookmarks 44 phone line 74,82 getting started 10 your Sky + HD box 70 deleting 44 go back to previous channel 21 overview 44 content codes 22 A-Z programmes 25 go interactive 63...
Page 93 57 services button 14,61 Part Recorded 26 sky button 10,75 mains supply 78 radio channels 23 pause button 4,39,43 standby button 10 mini TV 13,15 recording 37 pause symbol 43 stop button 43 more information rated programmes pausing...
Page 94 34,57,58 complete overview 17 recording with 31 pause 43 quick glance 16 subscription 8 playback 42 Anytime TV 47 Sky + HD box 5,70 record 31 TV Guide 17 Sky Customer Service reminder 30 widescreen 22 help 79 rewind 39,43...
Page 95: Hd Jargon-Buster
HD ready is a labelling scheme being introduced by the European TV manufacturers’ organisation EICTA to help you choose an HD TV. The HD ready logo will appear on an increasing number of TVs in the shops. Sky’s HD service is designed to work with TV sets that carry the HD ready label.
Page 96 No responsibility can be accepted for any failure of your Sky + HD box to receive, process or act on information transmitted to it, or any change in the performance of your Sky + HD box as a result of...

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