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Sky +HD Setting Up

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Setting up your Sky±HD 1TB box

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Summary of Contents for Sky Sky+HD

  • Page 1 Setting up your Sky±HD 1TB box...
  • Page 2 Note: These self-help instructions apply only if you are upgrading from a Sky± box to a Sky±HD box in the same home location. If you have Sky Multiroom and wish to enjoy your existing Sky± box in another room please contact us on 08442 41 41 41 as additional wiring and...

  • Page 3: Getting Started

    1. Getting started Unpack your box and make sure you have received all of the essential components from Sky. Power cable Sky±HD 1TB box Sky±HD remote control and batteries Sky±HD user guide cable (essential in order to enjoy HD TV)
  • Page 4 Before you set-up your box, please ensure you complete the following: • Switch off your existing Sky± box and unplug it from the mains, as well as anything else you may have connected like a DVD player or gaming console.

  • Page 5: Connecting Your Box

    2. Connecting your box Carefully move your TV and Sky± box away from the wall, ensuring no cables are pulled out or over stretched. Once you can reach all of the connections at the rear, unplug and set aside your Sky± box, replacing it with your new Sky±HD box.

  • Page 6: Connecting Other Devices

    Connect HDMI cable Connect HDMI cable To be able to enjoy TV in high definition you must use your HDMI cable to connect your Sky±HD box to your TV. Connect power cable Connect power cable The power cable used on your Sky± box will work with your new Sky±HD box.
  • Page 7 Note: It is possible your TV manufacturer labels the source button differently. Please refer to your TV user manual to confirm the correct button. Once the TV input is set to HDMI you will see Sky Intro Channel 998. If you are receiving the on screen message ‘No satellite signal is being received’, please...
  • Page 8 4. Setting up your Sky Guide and completing your set-up As a Sky±HD customer you will now have access to the latest Sky Guide making it even easier to navigate, watch and record the programmes you love. For a demonstration on how to navigate around your new TV Guide please visit www.sky.com/hdguide.
  • Page 9 Activating your channels 1. Press the interactive button at the top of your Sky±HD remote control. 4. Follow the on-screen instructions to complete your set-up. Highlight Sky Active on the menu, then press select. 2. Scroll up or down highlighting My Account & Help, then press select.

  • Page 10: Troubleshooting

    Inputs 1 and 2. 3. If you do not have any signal strength or quality, switch the Sky±HD box and TV to standby, leave for a couple of minutes, then switch all the connected items off and unplug from the mains.
  • Page 11 Sky±HD remote control then press the right arrow to move from options to settings. Press select, and the picture should now be highlighted. On your Sky±HD remote type 0 and then 1 on the numeric keypad at the bottom of the remote then press select, and set-up should now be highlighted.
  • Page 12 Connecting TV Link You will need to switch the RF power supply to on. To do this press the services button at the top of your Sky±HD remote control and press the right arrow once to navigate from options to settings. Press select, and picture should now be highlighted.
  • Page 13 Ethernet socket. Try activating your channels again via Sky Active. If this still doesn’t work, then please call 08442 41 41 41 and ask to speak to one of our technical advisors. You will be asked for the following information:...
  • Page 14 Believe in better 14457...

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